1. Shell Airport

    1. Shell Airport

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    Kenner, LA

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    Shell Airport

    3.0 (2 reviews)

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    2 years ago

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    1 year ago

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    Louis Armstrong New Orleans International Airport  MSY - Mardi Gras decorations

    Louis Armstrong New Orleans International Airport MSY

    3.1(2.2k reviews)
    1.0 mi

    One of the most beautiful and uplifting in the country. It feels airy and luminous. The…read moreconcessions are well placed in the middle of the . The restaurants are of high-quality as one would expect in New Orleans.

    There must be a reason why travelers voted MSY #1…read more 1) Security: The security checkpoint is big but easy to get in and out. The lines move fast and usually I get through security in under 10 minutes. 2) Flight delays/cancellations: Compared to most other airports, MSY does a great job at keeping things on schedule. 3) Easily navigated. Three concourses are right there past securty checkpoint so you will never get lost or confused at MSY. Baggage claim, parking garages, and ticket counters are all easy to get to from anywhere in the airport. 4) Lots of food options and local shops to choose from if you want to spend money. Cafe Du Monde is there! 5) Cleanliness: Always someone cleaning and/or picking up what lazy customers drop and don't pick up. Everything here looks clean, I mean, really clean. The ladies restrooms, clean. I even felt safe changing my baby on the changing table in the bathroom. 6) Catch an Uber/Lyft or any share ride right outside the door. I have a favorite there, too. He helped us load and unload all of our items on our trip to our resort. We had a very pleasant and wonderful visit to NOLA for the week we spent there.

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    Louis Armstrong New Orleans International Airport  MSY - Inside

    Inside

    Louis Armstrong New Orleans International Airport  MSY - Bring on the beignets!

    Bring on the beignets!

    Louis Armstrong New Orleans International Airport  MSY - Starbucks

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    Starbucks

    Southwest Airlines - HOU to MSY

    Southwest Airlines

    3.0(150 reviews)
    0.3 mi

    Hospitality at its finest !!!! They truely care about their customers and the team. Way to shine…read moresouthwest

    Worst airline EVER !!…read more Me and 3 others were supposed to fly out of New Orleans march 16th at 5:10am .. We got there at 2am ... they didn't open their ticket counter / baggage counter till 3:45am Not only that but they admitted they were short staffed and had all 5 lines converge into a single line in the middle which made it take 3x longer to get our bags dropped and get to TSA . Also I had pre requested wheel chair help because I was injured and couldn't walk at the time . The clerk at the counter told me . And this is an exact quote " sorry where short staffed today , we have too many call out s , your gonna have to deal with it your self " which they legally have to provide wheel chair assistance .. Well long story short we didn't get to the ticket counter because of their short staffing till right before 5am ... then through tsa and the flight had already taken off .. Their best option was to rebook us on another flight. The next day in the afternoon and we wouldn't arrive till almost midnight ... over 32 hours AFTER we were supposed to already be there ... this would leave just 1 full day for our small vacation so we said no thank you .. give us our refund because that is not acceptable .. But it was their short staffing that caused this issue in the first place . So I emailed them and requested they cover the cost of our non refundable Airbnb because this was caused by what the even consider Controllable issues . They could have atleast offered what they give to those who need to be bumped to another flight considering this was their fault . Which is $2150 per person . But they basically told us to deal with it and accept that they ain't doing jack sh*t for us , they are the absolute worst Not to mention the wheelchair assistance issue . My suggestion is to NEVER fly Southwest Airlines,.. they are terrible and have garbage customer service !!!!

    Photos
    Southwest Airlines - Lotta baggage carts sitting empty now that bags don't fly free.....

    Lotta baggage carts sitting empty now that bags don't fly free.....

    Southwest Airlines - The Rock signs of Southwest Airlines

    The Rock signs of Southwest Airlines

    Southwest Airlines - Just flew in in on a 737 800 with the new wider seats great ride!

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    Just flew in in on a 737 800 with the new wider seats great ride!

    Allegiant Air

    Allegiant Air

    2.6(32 reviews)
    0.3 mi

    The Allegiant main customer service number is **1 (888) 909-9036TM OR +1 (888) 551-01.45TM.. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Refined Reservation Process & Distinguished Travel Experience The journey was thoughtfully planned through a reservation process that combined efficiency, flexibility, and premium convenience. Business class travel options featured exclusive seating, flexible booking solutions, and priority airport privileges, giving travelers the freedom to customize every aspect of their itinerary. Flight schedules, traveler information, and seat preferences were completed effortlessly through an intuitive booking system, while immediate confirmation ensured every essential travel detail was securely organized and easily accessible before departure. #. Priority Airport Services & Elevated Ground Experience Business class introduced an exceptional airport experience with dedicated services designed to save time and enhance comfort. Personalized check-in facilities simplified departure formalities, while expedited security screening enabled passengers to move through the terminal quickly and efficiently. Exclusive lounge access provided a sophisticated environment equipped with comfortable seating, refreshments, quiet workspaces, and a relaxing atmosphere before boarding. Priority boarding allowed travelers to enter the aircraft ahead of general boarding, creating a smooth and stress-free start to the journey. #. Premium Cabin Elegance & Exceptional Onboard Comfort The business class cabin delivered a refined balance of luxury, privacy, and functionality throughout the flight. Ergonomically crafted seating, generous personal space, and contemporary cabin interiors created the perfect environment for productivity, relaxation, or uninterrupted rest. Every detail of the cabin reflected meticulous attention to cleanliness and presentation, enhancing the premium travel experience. Throughout the journey, professional cabin crew delivered attentive, personalized hospitality with warmth and efficiency, ensuring every passenger enjoyed consistent comfort and first-class service. #. Seamless Arrival & End-to-End Travel Excellence The premium experience continued through arrival with services designed to provide maximum convenience after landing. Priority baggage delivery ensured luggage was available promptly, allowing travelers to continue their plans without unnecessary waiting. From the first reservation to the final destination, every stage of business class travel reflected outstanding reliability, superior comfort, and thoughtful customer care. The result was a seamless end-to-end journey that combined elegance, efficiency, and exceptional service into one unforgettable travel experience.

    *I immediate assistance and decided to call this business at +18556689025 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. As an Emerald member with the one World alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

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    Allegiant Air
    Allegiant Air
    Allegiant Air - Look who decided to come to work today!!! Flight was suppose to board 7:50am and she shows up at 7:20am. God Allegiant Sucks!!!

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    Look who decided to come to work today!!! Flight was suppose to board 7:50am and she shows up at 7:20am. God Allegiant Sucks!!!

    Shell Airport - airports - Updated July 2026

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