RECENT UPDATE (DECEMBER 2025):…read more I'm very disappointed to update my previous review of David Dillavou and SteamPro. David remodeled our shower floor six months ago, and his own texts and the written quote/invoice clearly stated he would return at the six-month mark to inspect the floor and apply the final seal. Despite multiple attempts to schedule this required follow-up, David has repeatedly ignored my messages--reading them but never responding or taking any action. This complete lack of communication, accountability, and professionalism is unacceptable. Based on this experience, I cannot recommend David Dillavou or SteamPro to anyone.

David was very thorough and friendly! Highly recommend. Came out with short notice and got the job…read moredone!

Excellent service and communication was top notch. Very punctual too. Would recommend.read more

I requested my carpets to be cleaned in a 21x16 room to include pet treatment. The quote that came…read moreback to me was $110 plus a $30 "out of area" fee. Fair enough. Everyone can acknowledge that "carpet cleaning" includes shampooing the carpet, typically with a machine of sorts utilizing water and some sort of cleaning solution, right? Steven had his team of 3 come over, and they were very polite. This is where it gets a little weird. They spot cleaned with the bottle you can buy at dollar general and spread a bunch of scented baking soda over the carpet. The spots came out, which it wasn't very bad to begin with.... But then they vacuumed.... Then left. I'm sorry, but $140 isn't worth what I could do on my own for $20. I reached out to Steven about my frustration that the carpet wasn't cleaned, and at first he wanted to argue with me and say that what I requested was done. No, Steven, it wasn't. Steven then told us they used a Bissell turbo clean power brush pet cleaner which vacuums and cleans the carpet.... To which we sent him photo evidence of them cleaning and leaving with just a regular vacuum. I requested half my money back, which I thought was more than fair, but he refused and told me all he could do was send someone out another day to finish what I requested. Call me crazy, but I don't want to move all of my furniture, leave my dogs outside the whole time, and make sure my kid won't try to run through while they're working again. I planned for that tonight. Not tonight and another night. And planned to actually have my carpets cleaned, not just "spot cleaned" & vacuumed. I would definitely proceed with caution! UPDATE: They did refund me $70, which was nice. However, after they left, we cleaned our vacuum canister and the below picture is what was in our carpet after they "cleaned what I requested." I even asked the manager if he would be happy with paying $70 for a cleaning only for his own vacuum to pick up this much afterwards. His answer was "no" but apparently they're happy keeping my $70.

Antonio did a terrific job deep cleaning two large area rugs and a couch - all of which were in…read moredesperate need of his expert services. He put me completely at ease immediately. I have a one-bedroom apartment with very little space for him to work, but he did it perfectly. Clearly, he's had equally tight spaces to deal with in the past. I will happily hire him again next year and heartily recommend him. I consider his services to be excellent and a good value.

Antonio did an amazing job brightening our carpet and bringing life back. He started by…read moredeodorizing and taking that dog smell out! He made me feel very comfortable and safe with him in my home. I was away at work and my husband outside with our dog. Antonio FaceTimed me and walked me through what he would be doing. He at the end gave me a couple trade secrets on how to keep the carpet clean from doggy paws and how to keep the house smelling fresh! Price was very reasonable.

They cleaned 4 area rugs and did an excellent job! plus they cleaned an upholstered love seat…read more Highly recommend!

Amazing customer service, on time, quality of work, communication was amazing. The cleaning service…read morewas top-notch explained and went over process with me. Highly recommend this service!

I was quoted a price while I am booking the carpet clean service,…read morewhen technician saw the carpet, the price became 60% higher since he saw stains and heavy traffic area which need extra treatment, I wanted to cancel and get more bids from other companies, but the owner told me I can not cancel, I either just do the original "normal" clean ( which doesn't guarantee result) or do the higher priced appropriate (or recommended) cleaning. I finally just gave in to the higher price version of cleaning, later feel being forced into this transaction, and being ripped off. The technician did just a little longer than one hour of work and left. They charged me almost $400 for it. My question is : when I know the price of the service which is different from being told originally, why I can not cancel ??? So customer be aware, the price they quote you when booking can be significantly higher, once you booked and technician came to your house, you are locked in to use their service ! So get the final definite quote before booking !!

Awesome! very professional and did a great job cleaning! I highly recommend them. On time , on…read moreschedule and very pleasant.

I rarely leave negative reviews, but I felt it was important to share my experience…read more My carpets were almost perfectly clean prior to ZeroRez coming out to my home, but I wanted to freshen up my carpets before putting my home on the market for sale. When ZeroRez was finished, my carpets looked like they had been through a war. Take a look at these photos and videos. None of these dirty spots were there before ZeroRez came to my home. ZeroRez made my carpets 1,000 times worse than they were beforehand. Absolutely terrible.

Very unimpressed. Spent less that 40 min on 3 bedrooms, 3 walk in closets, left hairballs on carpet…read morein one room. Didn't even vacuum enough to "lift" furniture indents even though housecleaners the next day did so with no problem.

We used batts when we first bought our house 3 years ago for the carpets. They did such a great job…read moreand the cost was low that we used them again, but this time for the tile as well. With 3 dogs at home (one is a puppy that is potty training), our floors really needed a deep cleaning and that's exactly what we got. The price this second time with all the extras was higher than I thought it was going to be, but It was my husband that agreed to all the bells and whistles and paid for it. The house still smells great 3 days later. I'll definitely use them again when the puppy is done with potty training. Update: most of the carpet stains came back up within a week and the puppy hasn't been here, so I know they aren't new stains. I feel the regular carpet clean yielded the same result and was 100s of dollars cheaper. Dropping one star.

I met James when he was first starting out, then, just him and an old van, it was mid-90's felt…read morelike 110 and he was carrying equipment up steps, little while later passed this condo again and he hadn't slowed down and looked like he had spent an hour in a sauna! which he had while working his tail off. I introduced myself and got to really like him. He would clean my upholstery and carpets each year, always at a very fair rate with great quality. It is great to see the new vans, equipment and see his success after that first meeting, very proud of this guy and this is the type of person that you want to hire and do business with. Way to go James!

These guys are awesome! Our condo had extensive termite damage that required exterior walls to be…read morecompletely removed and redone, including vinyl siding, drywall and electrical work. Once work started, they were done in just over one week. All of the subs they employed were very professional, and great people to work with. All of the managers from Restore were available to answer questions and showed up daily to monitor the progress. Thank you, John, Brian, and Jeff for your hard work and attention to detail!

I had my foyer tile messed up by letting someone put wax on it. It had turned yellow and had areas…read moreall over the foyer of big spotty yellow patches that I could not get up. I had another local well known company cleam my carpets and they did a terrible job and the regular walk areas were still dirty and the price they gave me to clean my foyer was almost $500. I called Restore 24. My carpets came as clean as new and the foyer is spotless..The cost to clean the foyer, LR, DR, Hallway and.Den was like $349. My areas to clean are very big. I gladly give them 5 Stars plus*****..Luke, the employee was beyond wonderful. Thank you for a job WELL DONE.