If you enjoy trickery, deception, indifference, poor communication and waiting around, you'll love…read morethis place. I called and was told the wait for an oil change would be short, but it's first come first served. I bought a Groupon and arrived only 25 minutes later, to be told they were fully booked and in 100 degree temps it'd be a 3 hour wait. They were also going to up-charge me about 40%, which Groupon frowns on. My dogs had oral surgery that morning and I was promised they'd move a car to provide shade, but they never did. The service was so cold and indifferent I drove away and got the work satisfactorily done promptly in Redlands. AVOID!

First time here stopped by for a tire alignment + rotation and the service provided was great fast…read moreand efficient. Would recommend Found them on Groupon.

I do not typically leave bad reviews however I am Extremely disappointed in the quality of service…read morethat this business provides. They continue to lead us on and are not completing what they say they will in the time frame provided. It has been 5 months now and all they have done is sanded our vehicle down and applied primer to it. They give us excuse after excuse as to why they are working on other cars and not ours. Mind you, the initial timeline we were given was 5 weeks from start to finish and they asked for 2 payments for parts and labor which have yet to be purchased or completed. Please BEWARE!

If I could give this business 0 stars I would. My…read moreexperience started off as good, the owner talks nice to you & it seemed like he try's to take care of his mistakes at first but after a while it was just giving me the run around. I took my car in last year around Beginning of march For colisión repair. They kept the car for like 4 months if not more. So then I pick up the car once it's ready and I notice some parts are missing, so I let the owner know and he said he would take care of it. So I told him to get me the parts and then I would take it in, I was trying to avoid the car being there forever again. So after that it was just the typical shop run aroun, (the parts are on back order) (we can't find the parts anywhere) So meanwhile I decided to inspect the car further and I noticed they just did a horrible job all around. The hood doesn't even line up properly, My bumper started coming off almost right away on both sides, the rear tail lights are missing pieces on the inner side, they also didn't put the left & right brake light harness on so only the third brake light works. And now a year later I decided to finally do this review because my wife got home and the front emblem On the grille completely fell off. I never wanted to do the review because as a business owners myself I don't wanna ruin other peoples stuff. But this is just ridiculous. I have messages & proof of everything, the last message I have is where he's saying the parts are on backorder. So I decided to not go back because I knew for a fact the car would be there forever again. Point is I never got it fixed anywhere else either because I had already spent a lot of money with these guys & now half the car is falling apart.

We've trusted Hector at Passage Auto Plaza for years for honest, reliable service--but today he…read morewent above and beyond in a way I will never forget. During a medical emergency with my father at dialysis, my mom needed help getting there quickly. Hector immediately stepped in, picked her up, and made sure she arrived in time. This was not part of his job--just a reflection of his character. Hector serves many seniors in the Sun Lakes community and treats everyone with kindness, patience, and respect. It's rare to find someone who is not only a skilled mechanic but also a genuinely caring person. Highly recommend Passage Auto Plaza.

Took my vehicle to GMC dealership for a full inspection. Dealership said I needed a rear seal. The…read morecost was over $2K because the transmission would have to be dropped. We looked to alternative shops. Hector said he could do the job for less than what was quoted. We sent the car to him and when we got it back the vehicle started making a clunking sounds backing up and moving forward at a slow speed. We called the mechanic and he said to take the vehicle back so we had it towed. The vehicle sat there for a week and Hector stated it was our tie rods. After further inspection he was not sure and sent the vehicle across the street to the Chevy dealer for inspection. Had an employee pay out of his pocket $280 for the inspection. Dealership reported new issues that were not on the full vehicle inspection report prior to sending the vehicle to Hector. I would not recommend sending your vehicle to this shop. This mechanic does Mickey mouse work and cannot admit when he is wrong and does not know how to do a repair. DO NOT SEND YOUR VEHICLE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Valley Tires San Bernardino - A True Gem in the Community…read more When I moved to the area a few years ago, Dale @ Valley Tires San Bernardino exceeded my expectations from day one. Valley Tires is a rare kind of business--one that consistently delivers exceptional service, top-quality products, and unbeatable value. You don't see too many places like this anymore. VTSB has proudly served the community for over 50 years, and it shows. Dale and his team operate with integrity, honesty, and efficiency. They're knowledgeable, professional, and genuinely care about their customers. I've had tires replaced, maintenance work done, and truck repairs performed--all with flawless results. I trust them completely and won't go anywhere else. Valley Tires is more than a tire shop--it's a cornerstone of reliable service in San Bernardino.

I came in with a flat tire and was immediately helped. The owner was so accommodating and was so…read morehonest. I wasn't over charged at all! Everyone was so helpful!

This shop doesn't deserve any stars period! These people…read moreused an aftermarket battery on my electric vehicle and charged a full new retail price that resulted a serious damage to my car which I ended up repaired at the dealer. Thank God I won on a lawsuit case I filed against this place!

If I could give this place 0 stars I would. Our truck had a shake while driving so triple a brought…read moreus here. We were quoted over $5000. The main tech was extremely rude and unhelpful. We went elsewhere and all we needed was new tires. Avoid at any cost!

These guys are the worst!!…read more I took my truck in today to get a minor issue with my front bumper fixed. I had an "appointment" at 9:30am, which apparently doesn't mean much there since my truck sat in the same spot until I got back at 1:30pm to find it hadn't been touched. The guys walked out with me to tell me what they were going to do and they would pull it in and start working on it. I let them know I had somewhere to be at 3pm and was wondering how much longer it would be since it had been hours already. The older guy apparently was offended by this saying "well, we were busy working on things that make us hundreds of dollars, not just little things like this". So I told them to give me the keys and I would go somewhere else. 1. LJ apparently doesn't value you business unless it's in the "hundreds of dollars" category, so you need not go if you have small bodywork issues, etc. 2. They do not value the customer's time. 3. They were completely unapologetic with the way they treated me and walked away without thinking twice about how inconsiderate they were. I haven't had an experience in customer service that bad in a long time. And as far as I know a review online probably won't make a difference. But if I can keep someone else from going through what I went through and keep a couple "hundred" dollars out of their pocket, then the 5 minutes to type this is worth it. Don't go to LJ Engineering... Ever

I had a great experience with L & J engineering! I took my truck in twice for extensive work! I…read moretold them i had a limited budget. They did a great job fixing the problems both times! They gave great advise and what to do in the future and what they explained what i should expect out of the work they did! Ive gone in multiple times since to get mechanical advise and some guidance. They gave me the medium between what i thought and what they said was best! Customer satisfied due to great work and good customer service!

Great service, communication and value. I would definitely recommend to anyone driving a Honda or…read moreAcura

I would recommend this shop to anyone! Family owned and reasonably priced!…read more But the main reason why I'm writing a review - is for their HONESTY!! That they've always given me!! But the last time I was there - they went above and beyond with it!! I went in for my regular oil change, and the previous visit I was told I should consider changing my filters (cabin, etc.). So I informed them during this visit that I was ready to have them changed. But when my car was ready for pickup, they informed me that in a matter of fact.. I didn't need them right now.. AND THEY DIDN'T DO THEM AND DIDN'T CHARGE ME. I feel like another shop would just do it and take your money! Not these guys!! That is PURE genuine service to me!! I LOVE THIS PLACE and I see why I do lol. I will always bring my Honda civic here and continue to.. and I'm so grateful for this shop =)

At another auto body shop nearby, I previously had a HORRIBLE experience several years ago. This…read moretime, I've already been getting some very awful treatment from my insurance company Geico, so I'm coming in with a lot of skepticism. When I checked in, there were no delays on getting my vehicle inspected ready for repair. Also, a rental was arranged for me to be picked up at the shop. Vanessa was very nice and did a great job explaining the process. She explained that they wouldn't be able to have a complete ETA or estimate until they get a closer look at the vehicle in the shop, but that most likely it could be about a week and a half to two weeks. Seems reasonable. The next day (and every day after), I received a text with a link to the status of the repair. It was updated with an expected completion date and status. Photos were quickly uploaded of the damaged parts (most likely for the insurance company). They did a very good job of communicating and keeping me informed of the repair status every single day. I was shocked when my vehicle was done in only FOUR DAYS - substantially faster than the initial estimate. I was able to return my rental at the shop when I picked up my vehicle. On first inspection, the quality of the work appears to be top notch. My bumper looks great again! It was done quickly, and they communicated the entire time. Compared to the last auto body shop I went to, it's a complete night and day difference. Couldn't have asked for better service. (Not happy with Geico or with Enterprise after I returned the vehicle, but those will be separate reviews.)

Worst service I have ever received from a shop. Pushed the dates back further and further for car…read morepick up. Was not professional whatsoever. After waiting 2 months for the car to be done I got it back and all the work was done half assed. They do not care about the customers they just want the money. Wouldn't ever recommend this shop to anybody. STEER CLEAR OF THEM, go somewhere else. Service was not anything like what was advertised will never return here again. Value was terrible and overcharged for everything. Almost double the price.