I heard water spraying under my home. The floor was getting hot. I called EVERY plumber nearby and…read morethe ONLY one that called me back was Eli at ER Water Services. Eli was there in 20 minutes. He fixed the problem fast. He even came back after dark to restart my water heater for me. Eli is the best! HIGHLY RECOMMENDED!!!

I called ER Water Services and spoke with Eli last week to schedule a well disinfection and was…read moregiven an appointment for 11am the next day. When 11am came and went, I received no call or text. About an hour later, I texted to ask if he was on his way, but got no response. I also called, and it went straight to voicemail. I understand that jobs can run late or something unexpected can happen. All I ask for is communication--a quick text or call would have been enough. Being ghosted after setting aside time for an appointment is not okay. 3 days have gone by and still nothing. I wish I could have given 5 stars like the other reviews. The great reviews is why I contacted this company in the first place.

Great, very professional, on time, and great value. Able to handle complex requests and make them…read moreeasy!

Had a leaky faucet and anytime Plumbing ordered a new one that was similar to what I had which I…read morewas very pleased with and they fixed the drain stop also plus they did the emergency shut off Valves and he did a great job and everything was clean and put back when he was done and his name was Jacob the cost was approximately $950 for everything ​​​​​​​​

Kurt has been consistently helpful, and willing to talk/educate about well items, inspections and…read morerepairs. He's generous with his time. He knows a lot. Recommend!

I had a problem with a mostly empty water tank by my well. Kurt spent a lot of time walking around…read morethe tank, meditating on the problem, but did nothing to solve it, and eventually drifted away, never to be seen again. However, to give credit where credit is due, he was competent at replacing some busted pipes in my pump room. I should also say that it cost me quite a bit of money for that tank meditation. Why he has such good reviews on Angie's List is a mystery.

I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Our heater went out and I called on a Wednesday, selecting this company because the address they…read moreadvertised was on Eagle Ranch Road, less than 2 miles from us. I was thrilled to be given an appointment on Friday morning. On Friday they never showed up. I called to verify the appointment and they said they couldn't get to Santa Fe for several weeks. I said I didn't live in Santa Fe and was located only a couple of miles from them. Then I was informed the company was in Santa Fe and the Albuquerque location wasn't opened yet. Then they lied and said they left me a message. When I said there was no message they verified the number they had, which was hubby's phone. Not message or call on his phone. Another lie. Take your business elsewhere, You'll be happier.

Hello, I had the pleasure of meeting Tony from PipeWork Heating and Cooling. The work he provided…read morewas top-notch. He's very professional and got the job done in a timely manner. I would highly recommend him. Also the price was very reasonable. I would give him a 5 star.

I had a leak, plumber said it was my yard hydrant, replaced hydrant but still have leak. Plumber…read morewanted to replace complete line to meter without checking for leak using detection system. Over charged for replacing faucet and didn't meet appointment time, no return calls or to set up another appointment. Used another plumber that had leak detection come to locate leak which was in irrigation line next to hydrant. Cannot recommend this company.

Full price was charged for no work in a 10-minute call. a…read morediscount would have been appreciated.

My service request for a shower valve replacement was assigned by my home warranty company to…read moreEnchantment Refrigeration on 11/20/23. At that time, I called and spoke to Leroy, one of the owners, who assured me that they could get the job scheduled for shortly after Thanksgiving. He asked me to call him back the week of 11/27, which I did. Each time I called him, he was too busy and asked me to call him back later that day or the next day. After literally 4 tries, Leroy finally scheduled the job for 12/4 at 10 am. I called him on 12/4 at 9 am just to confirm that his crew would be arriving within an hour or so. At that time, he told me that my home warranty company had cancelled the assignment & his crew wouldn't be coming. I found that hard to believe as I have a lot of experience with my home warranty company and they don't just randomly cancel service assignments. So I pushed Leroy and he admitted that "his other owner" had cancelled it on Friday 12/1 but Leroy couldn't explain why since he didn't do the cancellation. This made me quite irritated and I told Leroy that I would be giving his company a very bad Yelp review. When I called my home warranty company, they told me that Leroy himself had actually cancelled the job with them on Wednesday 11/29. So at this point, it was clear that Leroy had lied to me in a number of ways. In the meantime, "the other owner" (that is how he identified himself) started texting me, apparently out of concern for a bad Yelp review, and told me that he had suffered a death in his family on Friday and that is why he had cancelled the job and forgotten to call me. I responded that I knew he was lying because AHS confirmed that Leroy himself had cancelled it on Wednesday, not Friday. It became obvious that this "other owner" was willing to tell any lie in order to avoid a bad Yelp review. Bottom line -- thanks to Enchantment Refrigeration, I have nothing to show for my 2+ weeks of waiting to get my shower valve replaced except a bunch of lies. I highly recommend avoiding this unprofessional firm at all costs for your plumbing repairs.

We used this amazing company for repairs on an existing well. From the first phone call to showing…read moreme all the details of the completed work they were great communicators. They also did not try to push services and work that were unnecessary. Both gentlemen that came out were very polite and professional. I could tell Calvin was very experienced and he was able to answer my questions in a way that was easy to understand. I give a full 5 star rating and would give bonus if it was possible. The pricing was also very good!!

This team was fantastic. Fast, prepared, arrived on time, got right to the problem, and put their…read morebacks into it. High praise from me. I like problem solvers and Flo and his co-workers met all challenges. Will recommend this company to all.

MedinaZ came out to my house promptly. They drained my tank efficiently. I recommend this company…read moreto others!

Outstanding service!!! I left a message on Saturday due to unpleasant smells in the house and the…read more(correct hunch) that our septic tank needed emptying. Got a call back on Sunday, they were on site on the dot at the expected time on Monday, they called beforehand to let me know they were on their way, kept me informed and completed the job, for a very reasonable price. Friendly, efficient, professional, easy to book, fast, affordable. In short: HIGHLY RECOMMENDED!!!!