Prompt service at a good rate. Easy to work with and open about costs and timing. Thank you very…read moremuch!

Worst experience ever! These two guys, Thomas and John were very difficult to communicate with…read more Their invoices were scribbled by hand and impossible to read with all the misspellings and incorrect dates. I'm not sure what was going on with Thomas, but they overcharged for their hours and were asked not to return due to an issue that occurred. I offered to pay them for what they had completed and he threatened me. Very unprofessional! I would not recommend them to anyone!

They've helped me out on two separate emergency needs when I struggled to find anyone else that…read morecould come help in a timely manner. I've utilized both their plumbing and AC repair services and they were both excellent. Dependable and timely service is why they will be on the top of my list of companies to call when I need help with AC and plumbing needs. I'm going to try their electrical services soon as well.

Casey handled my issue quickly and professionally. He is knowledgeable and I would request him…read moreagain for future work. Tanya was a great dispatcher who directed the call quickly and effectively. Much thanks to them both.

We recently had work done at our church by Anytime Plumbing and could not be more grateful for the…read moreexperience. Their team was quick, efficient, professional, and incredibly kind from start to finish. They kept us updated throughout the entire process, communicated clearly, and made everything smooth and stress-free. It's hard to find companies that not only do excellent work, but also treat people well--and their whole crew did exactly that. We truly appreciated their honesty, responsiveness, and the care they showed while working on our campus. Highly recommend Anytime Plumbing to anyone looking for dependable and trustworthy service!

Had a leaky faucet and anytime Plumbing ordered a new one that was similar to what I had which I…read morewas very pleased with and they fixed the drain stop also plus they did the emergency shut off Valves and he did a great job and everything was clean and put back when he was done and his name was Jacob the cost was approximately $950 for everything ​​​​​​​​

Very poor service. Dennis the owner came out to service our AC. $300 later all seemed to work for…read morea few weeks then it stopped working. We called them and Dennis came out and it turned out that a hose had come loose. He charged us $75 to put the hose on (about 2 minutes work). I noticed it still wasn't working correctly and examined it after he left. Turns out a few of the water sprinklers weren't working. He said he isn't responsible for this and would need to charge us another fee to get it working properly. Pretty rude. Also, what's with the service charge for houses within Santa Fe county? You've been warned!!

We were taken advantage of by this company, and would never recommend them…read more We were given an estimate for a leak, and a water heater valve replacement for over $1,200. The woman at the office told me they charge $110 an hour, and then I was quoted $135 an hour by the worker the day they came to the house. I know nothing about plumbing, but figured that for the estimated amount of over $1,200, it would take them all day. But no. They were at my house for 20 minutes. I was away from the house, but spoke to them when they got there, and before they left. They had my husband sign for the work, as he was the one at home. My husband is disabled and is not able to understand situations like this. I spoke to them on the phone and told them that for 20 minutes I would not pay $1,200, I would pay them for an hour, plus travel costs. I was told that if I had "set it up as a per hour job, I would've been charged per hour, but I had asked for an estimate beforehand, so that's just the way it is". I would have never signed for this had I been the one there. I had quotes from two other plumbers who charged $90 and $100 an hour. I paid 10 times that much. This is an extremely unethical company.

Always have someone there to help you find what you need, and they actually know what they have at…read morethe store. Many of them have even used the fittings and parts, unlike other places like the Ace Hardware store.

I saw a very bad review of Big Joe's here on Yelp and just to be sure, I've double checked…read moreeverything that I was already sure of, Big Joe's is fully licensed and has been our go-to plumbing service for 20 years. He's covered our old adobe in the Guadalupe and totally replumbed a bad situation there, and he still covers our home and casita here in Santa Fe. He has been licensed and bonded, etc., for 31 years, has always done great work and is very responsive if you have a problem leak or whatever. He totally replumbed our adobe, he has installed a new boiler in our home, and myriad other plumbing situations involving heating and cooling both large and small. And my wife and I are very grateful to the friend that originally recommended him because we can always depend on Big Joe.

Owner Gerard & crew are exceptional! Highly knowledgeable. Honest. The only company I use for my…read morehome; have for years. Recommended them to many, and all have been pleased. If there's ever an issue following the work (things can happen), they promptly return to address it. Not a large company, so there might be delayed response to a message left, since they're much in demand. Are they cheap? No, but I find they're in line with other plumbing contractors. P.S. When my furnace died, he actually advised me to buy a significantly less expensive one he felt was every bit as good as the pricey (famous) product I had in mind. So very thoughtful. Lovely to work with!

BEWARE!!!! Horrible awful shoddy workmanship and EXPENSIVE!!! They have no clue what they are doing…read moreand are completely incompetent when it comes to install and trouble shooting. When the state red tags the work they have done, they act as though they are above the law and can leave families with little children without any heat. Just the absolute worst all around.

Full price was charged for no work in a 10-minute call. a…read morediscount would have been appreciated.

My service request for a shower valve replacement was assigned by my home warranty company to…read moreEnchantment Refrigeration on 11/20/23. At that time, I called and spoke to Leroy, one of the owners, who assured me that they could get the job scheduled for shortly after Thanksgiving. He asked me to call him back the week of 11/27, which I did. Each time I called him, he was too busy and asked me to call him back later that day or the next day. After literally 4 tries, Leroy finally scheduled the job for 12/4 at 10 am. I called him on 12/4 at 9 am just to confirm that his crew would be arriving within an hour or so. At that time, he told me that my home warranty company had cancelled the assignment & his crew wouldn't be coming. I found that hard to believe as I have a lot of experience with my home warranty company and they don't just randomly cancel service assignments. So I pushed Leroy and he admitted that "his other owner" had cancelled it on Friday 12/1 but Leroy couldn't explain why since he didn't do the cancellation. This made me quite irritated and I told Leroy that I would be giving his company a very bad Yelp review. When I called my home warranty company, they told me that Leroy himself had actually cancelled the job with them on Wednesday 11/29. So at this point, it was clear that Leroy had lied to me in a number of ways. In the meantime, "the other owner" (that is how he identified himself) started texting me, apparently out of concern for a bad Yelp review, and told me that he had suffered a death in his family on Friday and that is why he had cancelled the job and forgotten to call me. I responded that I knew he was lying because AHS confirmed that Leroy himself had cancelled it on Wednesday, not Friday. It became obvious that this "other owner" was willing to tell any lie in order to avoid a bad Yelp review. Bottom line -- thanks to Enchantment Refrigeration, I have nothing to show for my 2+ weeks of waiting to get my shower valve replaced except a bunch of lies. I highly recommend avoiding this unprofessional firm at all costs for your plumbing repairs.

I heard about the Drain Surgeon from a neighbor (ask your neighbors) and called after an outrageous…read morequote from a well known national drain clearing company. He and an assistant came and evaluated the problem and quoted something reasonable. They cleared the line quickly. My next plumbing problem was more serious: the drainage from the house to the street was blocked by an old elm tree remnant and water was backing into the shower. Drain Surgeon came and cleared it with no problems, again at a reasonable price. Drain Surgeon knows his business and does it for a good price.

I only recommend this business if Joey, the son, is not involved. He destroyed the shower drain…read morecover. Now, every time I shower I'm reminded because the cover floats up and I'm angry again.