So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

OMG ! I love my new floors! Jordan and his crew at River City Flooring did such a wonderful job at…read moretransforming my home into something to be proud of ! The floors are are so beautiful!!! Everything got done in one day! Which is crazy fast and I'm so thankful! Y'all need to hire them!!!!! I wouldn't hesitate! Jordan was very professional and very responsive. They look amazing!!! Next, I just have to paint the walls! Lol Give them a call, y'all won't regret it!

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

Super easy process . It's a bit on the higher end of cost but they make it so seamless it's worth…read morethe higher amount.

Ver professional and transparent estimate. Nothing was hidden…read more The estimate was itemized and they took the time to answer questions.

We recently had TruFlooring install new tile floors in our master bathroom and it looks fantastic!…read moreBrandon was influential in bringing my ideas to life and I'm so happy I chose to work with him on this project.

Unfortunately this isn't a 5 star review because the service I received was lackluster at best…read more After scratching the floors they just installed, the crew came back on Monday to reinstall the plank they damaged during the previous Friday's install. Having purchased the vinyl plank myself from a big box store, they fixed their issue at my cost as it required them to use 5 more boxes of planks to complete the job to my satisfaction and if I hadn't bought significant amount extra they wouldn't have been able to fix the job at all. Additionally, setting aside the quality of the work, the attention to detail by the Project manager was lacking - he was more interested in leaving on Friday evening than seeing the job (including moving the pieces of furniture back into the home from the backyard) through to completion. He again left on Monday evening for a second time without evening checking the work his team was completing. I had to also initiate the contact on late Monday morning because he never followed up regarding the time that they would be able to come out to repair the issues described above. Lastly, after giving me an initial quote and helping to schedule the install the owner was nowhere to be found through all the issue described above. I would not choose this company again, as a small company like this should pride itself on the quality of work and attention to detail - neither of which was present in this engagement. Update: The owner did reach out to provide a refund to cover the cost of the additional plank used in repairs. Updating to reflect the attempt to make things right.

This is a reliable, down home team that is professional, honest, and transparent. Reasonably…read morepriced too! They educated us on the types of flooring, care of our floors, and how they do their work. They took us through the steps and engaged us through the process. Their passion for wood flooring shows in the results. We will use their services again. We highly recommend them!

I been using castillo wood services for over 25 years. He is very talented wood installer with…read moresuperb work ethics. He is reliable, talented, knowledgeable, and very experience. His work is excellent. I have recommended castillo wood by Paciano and my friends have recommended him and they are all very satisfied with his work. I have moved several times and he has done all of my floors in each of my homes. He has also done my mother's home. He recently installed the floor on one of our commercial buildings. He is craftsmen ship is excellent. Paciano the owner is a person with the most Integrety I have seen. He is always available even when he is very busy. He also gives you ideas how the floor installation would look better. He is wonderful.

don't waste your time dealing with Atlas Floors. Very poor quality we wasted a lot of our…read moreprecious time picking out carpet picking out tile, getting quotes and dealing with these people and they totally ghosted us when we were ready to purchase.

Atlas followed through with everything promised and more. We could not be happier with the final…read moreproduct. Installers cleaned up as if they were never here. Wife is speechless! Can't wait to begin the guest bath project....atlas has our business!

Pablo did awesome job resurfacing our garage floor. He was extremely knowledgeable about the…read moreprocess and the products that he would utilize. He was able to answer all of my questions and left me feeling confident in his abilities.

From the owner: All of our floors are warrantied and customer satisfaction is #1!…read more We have been installing decorative concrete coatings for a little over ten years now, with no failures and a lot of happy clients! We stand behind our product unlike other companies we take care of our clients!

From the moment I walked in, I was greeted and helped! I had such a good experience and really…read moreappreciated their timeliness in the whole process! Love my new floors!!

Very bad customer service. Liz Greenlee the owner refused to refund my money. I ordered 1900 sq…read more ft. of porcelain tile on 10/06/2020 and never received it. I pay around $8000. She promised me I will get the tile in 10 days or less. I waiting 17 days and I do not received my order. She was rude when I asked for my money back and refused to refund the full amount. They also do my vinyl tile for upstairs and was a very bad job. Look the pictures it was a dirty work. She charge in advance without finished my job. They told me they will be finished my vinyl tile in four days. I waiting seven days and they do not finished. They charge in advance without my authorization. You should not do business with this company. There are not trust, not honest people. Be aware! Very disappointment of this company.