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    Carpet Now - San Antonio

    4.6 (8 reviews)
    Open 7:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Carpet Now - San Antonio

    Carpet binding

    Carpet installation

    Carpet removal

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    2 months ago

    Super easy process . It's a bit on the higher end of cost but they make it so seamless it's worth the higher amount.

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    2 years ago

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    3 years ago

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    4 years ago

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    Floor Coverings International

    Floor Coverings International

    5.0
    (4 reviews)

    I had an amazing experience with Cristy and her team with Floors Covering International West San…read moreAntonio! They Cristy was hands on from the very beginning and came out to give to some measurements and put together a quote. We picked out our flooring and scheduled the installation. Cristy was on time for every single appointment and followed up with us timely. My mother who lived with us passed the weekend before our installation was scheduled and Cristy made it so easy to reschedule. She even brought a card and flower by and dropped it off. I never expected that and it was so incredibly thoughtful. Finally the day came for installation. We went to stay at a hotel to get out of their way, we have a 9 month old who is into everything, so we thought it would be better to be out of the house. Cristy checked in with us daily to ensure we knew what was going on and if we were on schedule. The team was professional. They stayed later in the evening several nights to ensure the floors were completed in a timely manner. The end result is beautiful and Cristy's team will be our go to from now on for any floor related projects.

    I am so happy with Floor Coverings International! I'm a Realtor in SA and I have a client who was…read moreselling their home but lived out of state. As we were getting the home ready to list we noticed a few tiles had some cracks. The sellers had a few extra tiles in the garage but not enough to fix all the cracked tiles. I contacted Cristy and she came and took an existing tile and did research and found a perfect match for a discontinued tile! Her team removed the old tiles, put the new ones in, and matched the grout. It looks perfect! My sellers are very happy with the results. The price was very reasonable and the service was outstanding. I highly recommend them.

    Hicks Flooring Carpet One Floor & Home

    Hicks Flooring Carpet One Floor & Home

    3.6
    (14 reviews)

    Let me start by saying I really liked the Hicks family so this experience makes me disappointed. We…read morehad some water damage to our carpet and Carlton was very helpful while I was working with the insurance company. From there it went downhill. The crew showed up for install. Two installers were very nice and respectful however, on day 1 they spilled a lot of glue on the carpet. They left for the day and didn't tell us. I had to call Carlton and he came over the next day and tried to remove it which it was obviously ruined so his crew cut the large piece that was damaged and tried to replace it with another piece but since the carpet had a pattern it did not match the piece they cut which in turn threw all the other pieces off because they didn't have enough extra carpet. Once the install was done we noticed how terrible the installation was (see pictures). We called Carlton and told him this install was unacceptable. Mind you we spent about $9k on this. We decided to change the carpet out and asked for another crew. We also noticed this crew broke the light in our stairwell and didn't tell us. We did bring this to Carlton attention and he did credit the light to our bill. Second crew shows up to install the replacement carpet. Again very nice and professional. They started on Friday and were supposed to return on Saturday and didn't show up. I had to text Carlton about noon to find out where they were. His response was sorry they were supposed to text you. They arrived back on Monday but had bad weather so came back Tuesday but didn't finish. Next day we were out of town for thanksgiving so they didn't come back until the following Monday to finish. They did a better job but scratched our new couch moving it through the doorway. We brought this to Carlton attention and had pictures I had taken the morning of the install showing the couch was not scratched. Carlton response to this was sorry we are not a moving company, but they charge to move furniture!! We asked them several times to wear shoe covers on the new carpet but they didn't. All in all for an upstairs and stairwell we had to take 7 days off of work for this project. As far as the work goes, I would absolutely not recommend this company. For reference our house is about a $900k house. When you're spending this much money you expect a certain quality of work. When a company is in business as long as this one has been you expect a certain amount of expertise. I think the pictures will speak for themselves...

    Worked with Carlton and Sydney Hicks and the experience was fantastic!…read moreThe installers were considerate and did the job right! They followed up the final day of installation and sent out Larry Hicks to check on the job done by the installers. Highly professional I would definitely use them again!

    Green Carpet

    Green Carpet

    4.0
    (7 reviews)

    The BEST THING to happen in the past month was RIPPING out the Shaw Vinyl flooring that Green…read moreCarpet and their installers put in wrong causing the vinyl to buckle from underneath. What did their installers do wrong? They used WAY TO MUCH WATER in the leveling compound that NEVER dried and it destroyed the vinyl from underneath. For over 2 years, the water sat there destroying the floor from underneath. And you said... well there's moisture underneath. Well yes... but there was no leak in the slab, there was no leak in either of the two sinks, there was no leak in the toilet. There was no leak in the dishwasher and there was no leak in the water dispenser on the refrigerator. Green Carpet (and IF they contacted Shaw) then denied us any warranty claim. What a shame. We gave Green Carpet lots of money when we moved into this house with whole house carpet and wooden flooring in the dining room. Probable future business and recommendations are NO more. We hired a new company who ripped the vinyl floor out, you can see from the pictures enclosed. The tiles were wet underneath. The leveling had turned to powder. They then sanded the floor down properly, and then the entire floor was sealed (which had your installers done, the floor would have lasted MAYBE) We then had a very nice ceramic tile installed. Rest assured, you have not heard the end of me. After this flooring rip-out discovery in that we did nothing wrong, I will do what I can to social media post your company that the buyer should beware. We lost a lot of money, and you will likely lose a lot more money through the power of bad social media and reviews. It will be tagged to Shaw Flooring also. I hear on radio you are moving out of Windcrest. Good for the residents of Windcrest. Goodbye and Good Riddance

    Update: My husband skipped the sales rep and spoke directly to Jeff Lavender, the owner. He sent…read morethe installers back to the house and they fixed the gap in the floor and cleaned up after themselves. That part looks good, however they did not replace the sloppy quarter round. I guess I will have to have someone else replace that someday.

    Carpet Now - San Antonio - carpetinstallation - Updated August 2026

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