I have nothing but praise for everyone that helped us install our new flooring. Ken Munir was very…read moreknowledgeable about all my flooring options, and he was happy to answer my many questions and coordinate the details. He was available to me throughout the process. Oscar and his team were always on time, very professional, and did a great job of installing the flooring. Even though I was stressed by the size of our project everyone did such a great job and there was no need for my worry.

We recently had Atlas install new tile floors, new carpet in the master, and a new tile fireplace…read more Sherry is truly top-notch!! She has so much patience, is knowledgeable about the products offered, great eye for color, and genuinely cares about helping me find a tile I love. The tile installation team, Juan and Miguel, are exceptional. Great communication, on-time, quality work for installation, and trustworthy. Atlas was prompt in handling a few minor issues we had throughout the process. By the end, Atlas made sure everything met our expectations and we are extremely happy with the end product. I would 100% use Atlas again for a future project.

We had a bedroom tiled & the end result is beyond expectation! The installers were very…read moreprofessional, detailed, personable & timely. The cost was very reasonable too. We would highly recommend Enrique & his crew!

They did a great job on our floors last year. Reasonably priced, fast. Our home is custom built so…read morewe had a lot of angles and difficult room layouts. They did it all including stairs. I will post pics tomorrow if I remember.

Alan Petlin Gourmet Floors truly lives up to the "Gourmet" in their name. We had carpet installed…read morein our primary bedroom (15' x 20'), and Alan went out of his way to find a product that came on a 15-foot roll so we could avoid any seams. The crew was punctual, polite, and meticulous, and the result is absolutely perfect -- smooth, seamless, and beautifully finished. What impressed us most was that Alan himself stopped by to check and quality-control the installation. That kind of personal touch and pride in workmanship is rare today. Five stars all the way!

From the owner: Alan Petlin Gourmet Floors and Design Materials is opening its doors for a one of a kind Warehouse…read moreSale, and you’re invited. From Thursday, May 15th through Saturday, May 17th, discover luxury flooring, tile, carpet, wood, stone, rugs, and LVT, at up to 75 percent off. These are exclusive, designer quality materials you won’t find anywhere else. At drastically discounted prices. Located at 11716 Warfield Street, Alan Petlin Gourmet Floors and Design Materials has been where San Antonio’s top designers shop for over three decades. Now, for the very first time, you can take home the same exquisite products, at a fraction of the cost. If your floors are in the market for an elegant upgrade, then this is the opportunity for you, Elevate your home with new floors. Shop the Alan Petlin Gourmet Floors and Design Materials Warehouse Sale, May 15th through 17th, from 8 to 5 daily.

Wonderful company! We are very happy with the work done on the floors. Previously we had ceramic…read moretiles which held up pretty well with kids and dogs but being home during the pandemic decided to give them an update. From start to finish this company has been amazing. Wonderful customer service, great quality of work, fair prices, easy to clean, and the product has held up smashingly. We went with a lighter flooring since our previous one was so dark, and it has refreshed the space. The house feels light, airy, and cozy. No regrets :)

Highly recommend! They have a beautiful selection of flooring and provide great service.read more

These guys are the bomb. Yes, they get it done with little to no dust! Jay, Christopher and…read moreMatthew came out and removed old tile floor and hardwood from my entire home. Could not be more pleased. It's noisy hard work but they knocked it out of the park! New paint and flooring are next. Thanks for getting the home ready Clean Air!

I admire hard workers. Greg and his crew arrived on time and immediately went to work. They…read moreremoved over a 1,000 sq. ft. of engineered wood put in by the builder in 1998. These guys are serious! They completed the job in one day. I was amazed by there coordinated work effort and their attention to detail. All were polite and professional. It's obvious they care! I highly recommend Clean Air Flooring Removal!

Maggie and the team here are always leading the area for design and service…read more Top quality products, excellent service, and partnerships with high quality professional tile and stone contractors resulting in execution. All about relationships !! Ask for Maggie!!

My very expensive glass tile was ruined by my idiot contractor who called the store to ask what…read moregrout to use. After months of trying to fix it we had to demolish glass tile in two showers that the contractor screwed up. The owner did help me prove to the contractor it was his fault but he refused to use his insurance and it was not worth suing because we would " have to crime scene " for about two years. With mold growing demolition was in order and the owner said she would give me tile the second at her cost but that was not the truth. I begged her to give me a strong discount because 16,000$ in tile went into the dumpster but she would not. She said 7$ a foot was the cost of the tile I wanted and that was her cost. My new contractor found the same product ( not glass- such a nightmare I was too afraid) for 6.50$ a foot, so thanks for nothing Design Materials!! No class at all.

We weren't going to do a review, but decided to share our experience. You're reading this because…read moreA) you're looking for a flooring company, or B) you're completely pissed about how things went with this company and are looking to see If you're the only one who shares that sentiment. We got 3 quotes for our flooring job, the first two came in at around $6500, and we were very specific about what we wanted... 1/2" carpet pad, the best carpet, and engineered hardwood in one of the guest rooms. Empire's sales guy dropped by for the third company's quote and after a long presentation about 50% off and special deals due to the Covid situation, the list price was over $12,000 BUT, drum roll please, with the 50% off, they could do the job for around $6,500! My wife and I shared a giggle and a foot kick under the table. We couldn't help but like this guy, and the material was in stock, unlike the other two companies, so we decided to go with it. We made the appointment, carpet in a few days, wood flooring the following week. The morning of the appointment, we got a call that the installer called in sick... reschedule. We both stayed home and had cleared all the rooms, prepared for the carpet, a bit of an inconvenience. OK, a few days later, they show up. The installers were nice and did a good job. My only complaint was that one side of the hallway carpet came up from the floor due to there not being more than a couple tacks left on the old tack strip they reused. I called and texted, and then e-mailed the sales guy, got no response. I called the 800 number, left a message, got a call back a couple days later from some guy with an attitude who told me it's common practice to reuse tack strips. I replied yes, I know, but not when the strip is 40 years old and most of the tacks are missing or unusable. He sighed, and said they'd come look at it at some point, but I said don't waste your energy and then I went ahead and fixed it. A few days later, the guys who were going to install the wood floor showed up. I had removed the baseboards, because sales guy told me we could put 1/4 round over where the flooring met the baseboard... not the look we wanted. They walked in and plopped down a pile of some thin floppy rubber looking material with a picture of wood on it. This portion of the job was going to be around $1500, so at that point, looking at what probably cost them a couple hundred dollars in material at most, we politely asked them to leave. We bought some hardwood and did the job ourselves, underlayment included, for about $1,000 less. So, that's a long story only to share our experience with this company. You have to decide for yourself, maybe you'll have better luck. I have to say that the carpet is great, now that I've tacked it down completely. The fact that they tried to sell us that crap flooring for $1500 just really didn't sit well, so we wanted to share. Empire, please don't reply with that cut and paste "sorry to hear that, please call us", or "we can't find your account"... we're done, and all is good now. We'll put this behind us.

Uncaring company. Pay the smallest possible deposit up front if you use them at all…read more We ordered and paid for a stair carpet runner and the installation of that runner on our new home's staircase on April 30th. It is now June 30th, and, after two months, I am cancelling my order after the fourth missed install date. The reason given is that the carpet binder (a person, not a machine) has gotten backed up due to personal problems. I would like to think that an enterprise as old and as large as Empire Today would have multiple resources for this type of work. That said, I am processing a full refund as I type this review. Unless you are a commercial customer, it can be argued that you will not be that important to this company. No apologies were ever given for the constant rescheduling. They just issued my refund order and told me to have myself a very good day. I have missed four work days for this, and I'm sure glad I hadn't paid for a house full of flooring.