Initially I was very excited to find Dr. West, I was told I have sleep apnea and TMJ, I then was…read moretold a hurst device was 2800. The device wasn't helping my ears and pain so I saw an oral surgeon, after doing an MRI and sleep test, it was told to me I don't have either problem. I reached out to the office to ask for half back (only half) and they won't do anything to make the situation right, I have an attorney now because this isn't right. I asking for all back now. I'm so bummed that they refuse to make this right.

I saw Dr. West today for the third time. Each time she was very friendly, and very knowledgable…read moreabout sleep apnea! She did a complete study on me, including a fancy 3Dx-ray machine, and other things I have never seen before. She fitted me for a mouth piece to wear at night. Sure beats a Cpac! The staff was super friendly. They were Destiny and Claire. I felt they all really cared! I will not see anyone else in the future! I highly recommend Dr. West. D. Cornell Las Vegas

The only pulmonologist I will ever see. He is very detailed…read moreoriented and very thorough as well as compassionate the office staff is wonderful .

I think Dr Tu is the greatest pulmonary doctor. He cares about his patients. I was in great hands…read morewhen he was my doctor To this day when he sees me he always says hi. If you ever need a pulmonary doctor he is a great choice

Dr Bhatia is the best! She really helps my son and I with our asthma. She does a thorough job and…read morewas easy to talk to. Highly recommend!

My mother suffers from severe sleep apnea and pulmonary issues for years…read more Doctor Bhatia in one visit made such a difference with my mother. We've gone to so many different doctors and she is absolutely amazing!!! She is the best doctor out there, and her right hand man is Robert. He works along side her in the office and is absolutely amazing and gets everything done!!! Never hesitate to call this office. You will not be disappointed and the staff will treat you with the best care!!! Not to mention both the Dr. Bhatia and Robert are truly the nicest people I've ever met!!!

Took 4 months to see Dr Walter Willoughby and confirmed with insurance they are in network…read more Everything went well during my only visit, onsite tests done and extensive useful info from an old but caring and professional Dr. The problem came when I was billed $1,229 dollars for the single Dec 2, 2025 visit. Turns out my insurance doesn't cover it because they are out of network. Well turns out Dr office billing used Jeff Willoughby instead of Walter, maybe the son from a different location. I tried to reach out to the billing person, Michelle, many times and have not received a callback or response. Initially the bill was for multiple visit charges and when speaking to Michelle about the discrepancy she just informed sh would remove all charges because in order to go to a 2nd appt for online confirmation all bills need to be paid. Then she said if insurance doesn't pay they will usually write off the extra charges. Well what good is it to see an amazing Dr if you have to deal with billing issues from hell from their office?? I am unable to see Dr because I don't want my bills to double on every visit. **Update** Michelle from billing researched the issue and turns out that although Dr. Walter Jeff Willoughby is covered under insurance BCBS, my coverage is under a subset called HPN (High Performance Network) , which the Dr. is not covered under and thus the billing issue. Sadly I'm not covered as the office is out of network. Dr. Willoughby is very thorough, caring, and professional, he helped me find a better medication and he will be missed. Thankfully, Michelle in billing has empathy and sincerely apologized for the issue and stress it caused me and wiped the billing clean to zero balance God bless her!

In my experience, Dr. Willoughby is a good listener, communicator and knowledgeable, experienced…read morepulmonologist. His staff is sharp, caring and warm. The ENTs I have seen in Las Vegas all had a high opinion of him and that is how I came to find Dr. Willoughby in the first place. My experience has been excellent and others I spoke to during short waiting room waits have also told me they love Dr. Willoughby. I recommend him wholeheartedly.

update - once i got an appointment after having to complain they did really treat me good. i have…read morefinally got help and they were really nice about it.

Rose did a great job of evaluating me and my husband during our follow up visit. Knowledgeable and…read moreattuned. His snoring has stopped and his numbers are finally in normal range. As for me, I finally got my equipment and I'm delighted.

Had my 1st appointment with Dr. G. Suarez and his team. My…read morehusband and I were very impressed with the interaction and the step by step explanation of the the tests he was performing including the SleepStudy from another office which helped us better understand the results. Thank you Dr. Suarez and team.

My initial experience was fantastic however when I tried inquiring about additional services…read moreresponse was lacking and non existent. It almost seemed like a car sale; once the purchase is made further assistance is not provided. If you obtain the device get an updated sleep study wearing the device. The improvements for me were minimal. The CPAP machine for myself works far better.

Dr. Tavares has provided excellent care for my husband thus far. He explained the treatment plan…read morevery well & also listened carefully to our concerns. He answered all the questions we had regarding my husband's condition & treatment. His nurse Shawna also responds promptly to our calls or emails. Office is very nice & it's a comfortable professional atmosphere. I would highly recommend him if you are in need of a good specialist in his field.

From the owner: United Critical Care Lung & Sleep Medicine is the office of Dr. Joaquim Tavares and Dr. Nancy…read moreHolder. We provide Inpatient Sleep Studies, Home Sleep Studies and Pulmonary Function Testing in conjunction with complete medical management of Sleep Disorders (including Sleep Apnea, Insomnia and Narcolepsy), all diseases of the pulmonary system (Including but not limited to Asthma, COPD, Emphysema, Pulmonary Fibrosis, Pulmonary Hypertension and Lung Nodules. We take pride in providing this care in a clean & friendly environment without the long wait of traditional doctors offices, as we do not overbook appointments allowing our knowledgeable doctors to take the time needed to listen to your health concerns and get to know you.

Apparently they will not take a patient willing to pay cash!…read more I called the office to schedule an appointment, had to leave a message, and a day later I received a phone call. I didn't get the name of the person I spoke, but she was extremely rude. I explained to the individual that I had a high deductible health plan, and I know I'll be responsible for paying the entirety of the visit out of pocket, so I wanted an estimation of the price prior to service, she refused saying they need to first verify my insurance coverage. I asked her if she could give me a quote as if I did not have insurance, and she said they do not take cash patients...Wow!

The good doctor and his able staff easily earn my highest compliment - 5 Stars. He takes his time…read morewith patients, listens, considers, empathizes, and offers very good direction. He is a gentleman who is worthy of the full measure of the most accurate definition of gentleman. I am blessed to have found this professional.

I have to preface this by saying that I have never had a sleep study in my life before this month…read more I had 2 such appointments at the Sleep Telemedicine Services building on Jones Blvd and W Reno Ave. (+) Felt very clean. Beds, sheets were pretty comfortable. I'm guessing 40" TV on the wall with cable if you like to nod off with some background noise. (+) For both of my appointments, Kat was the technician. She was simply outstanding! She was incredibly friendly, patient and understanding. I greatly appreciate her help and assistance. (-) the only real gripe I have with this whole thing is the fact that I had to push a button to call Kat into the room to unhook all my wires and gadgets just to go to the bathroom. This was quite uncomfortable and I hated having to do it. Other than that, Kat made every effort to make the whole process as comfortable as possible. If I need to do another sleep test in the future, I would not hesitate to return here. 4 solid stars. Yay! I'm a fan.

My husband had testing done at their clinic in 2022 and no results were provided to our doctor…read more Attempts to reach them have gone unanswered. They took our full payment of approximately $600 up front but have given no results to us or the Dr. I don't know if they have gone out of business but our doctor has stopped using them as a result of this pattern of behavior.

I just have to commend Carmen !!!! . I have been a patient since 2019 and to this date , the center…read morehas continuously provided EXCELLENT service - from the front desk to Luis ... Thank you for always treating your patients with utmost CARE !!!

Dr. Gupta has been treating my mom for her COPD for over a year and she's been noticeably better…read more He is very sweet and gentle and always takes time to make sure she understands everything that's going on. The staff is also great and well organized, they pick up the phone quickly and also call back promptly which is rare for most health care offices I've dealt with. Carmen and Lluvia in particular are always on top of it. Only downside with this practice is they're closed on Fridays but worth having to take PTO to get treated here.