Horrible company, no communication. It took them six weeks from my first appointment to hear back…read morefrom them. They told me it would be a week or two. Second appointment, they neglected to set up a follow up appointment, simply told me to go home and wait to hear back, I had to contact them. They did not communicate to oxygen mask company which mask I needed, they simply sent me "basic equipment" not what I needed the doctor never explained ANYTHING, or indicate which mask I needed nor did they communicate with the equipment company, it was such a mess, not professional at all. Awful experience, I returned all equipment and decided to take my chances with the sleep apnea, until I find another company my insurance will cover. Total waste of my time and money.

My take home sleep study test was started on 12/30/2025 but due to a faulty machine that I got from…read morethem I was not able to complete the test and had to exchange machine on 12/31/2025. Because my test was completed in 2026, I was charged a copay of 50 dollars . My argument is that I should have been charged for 2025 copay . This should have been 0 dollars since my insurance copay was paid in full for 2025. It is not my fault that the machine they gave me was faulty and was not able to complete the test until 1/2/2026. I would not recommend this place since the equipment that I received was bad and billing is very difficult to deal with. Very frustrating experience in my case. .

Everything about this practice is top rate! The front desk staff, medical assistants and especially…read moreDr. Gupta are the best! We feel fortunate to have found this office and are very pleased we are now patients of theirs

I was referred here to do a consultation to get my sleep study and I let them know that by July…read more31st 2026 my health insurance will be changing and I will no longer be covered by them and they said I should be fine because I had my appointment with them June 18 and they said it takes two weeks to do the process and get the at home. Sleep study after my appointment on June 18 I was reached out by my insurance July 29 that they had just received the claim so I could be approved to do the sleep study which is way over the two weeks they suggest to do the sleep study so I won't be going forward with the procedure because I won't have insurance in the billing will be in August. Definitely will not be going here once I get the new insurance for my job.

Sleep Telematics and Studies was a disappointing experience due to their outdated approach to sleep…read morestudies. They do not appear to have the appropriate technology to support true home sleep testing and instead push patients to come into the office for in-lab studies. This is inconvenient and not very patient-friendly, especially when many providers now offer accurate, modern home-based options. Until they invest in proper home sleep study technology and offer more flexible solutions, it is hard to recommend this practice.

Kayla Help me out so much I felt I was at Home! She is Super Awesome!…read moreBeing a Big Guy is was Great doing the Sleep Study Here with Kayla She Really knows Her Stuff!! 5 Stars!

Dr. Tavares has provided excellent care for my husband thus far. He explained the treatment plan…read morevery well & also listened carefully to our concerns. He answered all the questions we had regarding my husband's condition & treatment. His nurse Shawna also responds promptly to our calls or emails. Office is very nice & it's a comfortable professional atmosphere. I would highly recommend him if you are in need of a good specialist in his field.

From the owner: United Critical Care Lung & Sleep Medicine is the office of Dr. Joaquim Tavares and Dr. Nancy…read moreHolder. We provide Inpatient Sleep Studies, Home Sleep Studies and Pulmonary Function Testing in conjunction with complete medical management of Sleep Disorders (including Sleep Apnea, Insomnia and Narcolepsy), all diseases of the pulmonary system (Including but not limited to Asthma, COPD, Emphysema, Pulmonary Fibrosis, Pulmonary Hypertension and Lung Nodules. We take pride in providing this care in a clean & friendly environment without the long wait of traditional doctors offices, as we do not overbook appointments allowing our knowledgeable doctors to take the time needed to listen to your health concerns and get to know you.

Apparently they will not take a patient willing to pay cash!…read more I called the office to schedule an appointment, had to leave a message, and a day later I received a phone call. I didn't get the name of the person I spoke, but she was extremely rude. I explained to the individual that I had a high deductible health plan, and I know I'll be responsible for paying the entirety of the visit out of pocket, so I wanted an estimation of the price prior to service, she refused saying they need to first verify my insurance coverage. I asked her if she could give me a quote as if I did not have insurance, and she said they do not take cash patients...Wow!

The good doctor and his able staff easily earn my highest compliment - 5 Stars. He takes his time…read morewith patients, listens, considers, empathizes, and offers very good direction. He is a gentleman who is worthy of the full measure of the most accurate definition of gentleman. I am blessed to have found this professional.

Just can't recommend. This is my third time here. Today I came in early for my appointment. I…read morestood there and was ignored by the old lady. She looked at me then returned to her reading. So I had a seat as the sign said. Another guy, younger and in better shape came in, sat right down for a second. The old lady came right to the window, looked at me then looked right at him and told him to step up to the window and she would help him. She was fawning all over him. She took him to his room right away all nice and such. She came back at me with a disgusted look (mind you we haven't spoken yet) and just said "ID and insurance". She was just borderline rude the entire time. She took me to a room I specially requested not to have when I made my appointment. My Sleep Doctor specifically stated I needed a room with the night stand on the opposite side of where this room had it because of my sleep habits. I told them this when I made the appointment. When I shared this with the old lady, just just stormed out and proceeded loudly to talk bad about me to my tech. She is just so rude. This is my third sleep study here. My second one was a failure for two reasons according to my doctor: 1) the position of my sleep due to the cables etc being on a side I couldn't roll to when I was sleeping and therefore on my back all night long. 2) they rushed through the titration and didn't obtain a good one. She said they should have taken a lot more time. So here I am again, ready for another failure. My last report took months for them to get it to my primary. I hope they don't take that long this time. Cannot recommend.

Unprofessional from start to finish!…read more I arrived about 10 minutes before my scheduled sleep study. Someone in the front office told me to sit down and wait, that they would be with me shortly. Another patient came in about 5 minutes after me and sat down close by. Someone that worked there came over and just said in our general direction for our insurance card and IDs. The man took the other patients info first, and then I waited another five minutes and then they called me. They didn't collect my co-pay at this time. I was brought back by an assistant of some sort because the person that was looking after me for the sleep study was busy with another patient. She told me to sit down in the chair and fill out this paperwork, so I did. It took probably 10 minutes for the other lady to come in. She came in, told me to change and meet her back in my "Suite". I went into the bathroom, changed, came back and I had plugged in my phone to one of the outlets and sat at the end of the bed. The lady came back in and told me that "I couldn't do that!" She said it with an annoyed tone expecting me to know that it wasn't allowed to be plugged in there, but she didn't give me any other options. I also sat down at the end of the bed instead of in a chair because I've never done this before and just sat down and she almost yelled at me for sitting on the bed. She said "oh we have a long ways ahead of us, sweetie before you can sit down on the bed." She had me move down to a chair at the end of the bed. And she said it would be a long time before I can lay down again. She then measured my neck and started wiring me up. She asked if I sleep with my hair down and I said yes. But she then explained that I should wear it up, so I asked for a hair tie or rubber band and she said they don't have any of those. The lady used a whole Dixie cup of this sticky Vaseline solution (too much) in my hair to attach the wires. She got it all over even underneath where there were no wires at all. She pushed hard and told me firmly it look straight ahead and make sure my head is straight and not to move at all while she was working. I think she may have realized that she was being rude and then proceeded to ask me if I "was ok" multiple times. She then complained about my hair being down the whole 45 mins she was wiring me up, except the 5 mins she complained about my pants being too tight. And she also brings this up again as I'm laying down. "These wires will probably come undone because of where I had to put the censors because of your pants legs being too tight and you'll definitely need to be rewired when you touch your hair throughout the night. I finally laid down and got calibrated. But I was so afraid to say I was cold because she talked to me like a child for the whole hour I was getting ready for the study. I was freezing all night and slept for about 4 hours ( I normally sleep 8) like I had mentioned before I had to pay my co pay in the morning because they didn't collect it the night before and the lady that watched after me complained about the co workers for not doing their job in front of me. So I guess what I hope for the future is that they give more information prior about proper sleep wear and info about dos and don't before your sleep study so you don't get nagged by the person "taking care of you".

Everyone was very professional and kind. The gentleman who worked with me at the Henderson location…read morewas very helpful. He took the time to look over and adjust the equipment I had been using at home. No one had ever taught me how to adjust the settings! He also explained everything in detail and made sure I could complete the sleep study at home with their equipment. He made sure I had plenty of time to complete the two night study and time to return the equipment. This was a much better experience than the last place I tried to have a sleep study.

Staff was courteous and well trained. I received excellent care and education about my procedure…read more My appointment was rescheduled for an earlier time that worked well. I recommend their company services to family and friends.

This is a great store in Las Vegas…read more My Wife CPAP broke while we were here on vacation and we came into the store and were able to get exactly what we needed quickly and at a very fair price. The staff here is very kind and helpful, and we appreciated all of the good information that they gave us. We found what we were looking for, and it was even on sale. There's a wonderful staff here and they're very helpful and kind .

Great people. very knowlegable . and pleasant staff would highly recommend. I enjoyed my service…read morehere.

Henry Armstrong and all his staff are very professional and helpful in treating our mutual sleep…read moreapnea patients I would highly recommend HST to any medical or dental offices Dr Gil Suarez