This is my go-to REI and I often find myself here on accident with no intentional shopping list!…read more This type of experience has occasionally led to me buying the best gifts due to the ever-present associates that are always waiting (and asking) to help! The staff are outdoor-experienced and knowledgeable and friendly, but if you like shopping without being bothered, you may want to get creative or hide when you see them, because they truly are trying to help! (Yes, the membership is worth it...) The value is great and sales are typically pretty good (in-store and online), but what's really great is the dividend members get at the end of every year (like cash back on purchases), PLUS the really lenient return policy, they know you have to try some of this before you know it's a good item for you - gotta love the co-op! Note: they recently when bagless, apparently except for the holiday season as I saw they had paper bags for those gift-purchasers this weekend. So, in a non-holiday season, if you plan on grabbing a haul (like I do, apparently), you'll want to bring your own bag(s) or plan to take a few trips to the car! (They will hunt down a bag for you if you need it, or they'll help you to your car!)

Quick review to call out great customer service and an easy returns process! This is not my local…read moreREI, but I stopped in for a post-Christmas return when a gift didn't fit quite right. We were able to hop in line at the cashier, and make our return in less than 5 minutes. This might not seem like a big deal, but this simple transaction during the holiday hustle and bustle is worth shouting out. We had a paper gift receipt for our return, but you can also use a barcode in the REI app if you're a member of the Co-Op for returns. P.S. If you're not a member of the REI Co-Op, it's well worth it to sign up. It's a one-time $30 fee, and the benefits are great, even if you only shop here once or twice a year. (Free standard shipping forever? That alone is worth $30).

Some friends were planning a visit in the DFW area, so I stopped in here to buy some Cowboys gear…read morefor them. The store is clean and easy to maneuver. The employee I encountered was friendly and didn't hover as I perused the shop. While they offer unique sports items, I did find them to be quite expensive. I found a Cowboys jersey, but I checked the price on Amazon, it is was cheaper going that route.

Best location I have been to! Super clean, EXTREMELY HELPFUL!! Had a huge selection and all of the…read morestaff was amazing. I will be back here for all of my future game day purchases!!

I went with my husband so he could return shoes he had ordered online that were too big. The Sales…read moreperson was from Brazil and I am sorry I do not recall his name but he was awesome, attentive and very personable. He gave my husband some great suggestions and a few moments later we were done with our transaction.

We just had most terrible experiences with manager Sam at this store, on Xmas eve day! 12/24/23…read moreSam is the worse manager at any Nike store I even experience!!! If I had NO star for him I will give that!!! Was super rude, aggressive and after all he refused to sell running shoes for my kids, which was supposed to be Xmas presents All we asked to exchange factory damaged sneakers Thank you Nike ( in face of Sam ) ruining our Xmas!!! Terrible and unprofessional! **DON'T DO BUSINESS WITH SAM**

When you walk in the vibe is about comfort and style while great tunes are playing in the…read morebackground. The service is top notch Chris was super helpful and knowledgeable of product of current and new styles. Unfortunately, they did not have the Joe Fresh Goods kicks, but we were able to find some cool kicks. Excellent value.

Just visited the South Lake store. Very friendly, fast service. The young man that helped us was…read morevery knowledgeable and helpful. My grandsons are super happy, beautiful new shoes for school! Thanks

So they had a great sale going on a Smith and Wesson Shield, and I was happy with the purchase…read more When I got home, they had left the trigger lock on it, because it was the display gun. I had to go back the next day, and get them to remove it. After gas and my time, it took away from the great deal. They pack the weapon up, snd do not let you touch it until you exit the store, so you would not know it was still on there.

I came in looking for charcoal and seasonings. John was so helpful. He went running around the…read morestore looking for items to see if they were placed in different sections. He helped load up my cart and everything definitely would recommend!

This is the best Athleta store. Best selection and best quality help. I will always try to shop at…read morethis location

The worst experience I've had in a long time at any retail store! I bought a gift card and the…read morecashier was so shady on a return I had as well that I walked out and then walked back in to return the gift card. She tried to say she couldn't do as the manger walks up and say umm yes you can. LuLu Lemon for my daughters gift card now!! I will not be returning.

Great clothes and great service at this store! The people are very friendly and they do everything…read moreto make sure you are satisfied.

I recently won an adorable exercise top and matching yoga pants on Instagram. Unfortunately, they…read moredid not fit me. I saw that there was a Fabletics store in Southlake. All I wanted to do was exchange them for a different size. Upon entering, I explained that I received the outfit as a gift and that I needed a different size. I also let them know that I didn't have a receipt. I can honestly say that I had a flashback to the movie Pretty Women when Vivian walked into the store and was treated like a second class citizen. The employee was looking at me like I had stolen the items. I again told her about how I received them from a giveaway, and she told me that without a receipt or an email of the person, she could not help me. I didn't ask for a refund- I asked for an exchange. They would not haven been out of any money! Perhaps I don't fit the Southlake mold but I also don't look like a thief, yet she was treating me like I stole the items. The customer service was appalling and I will not ever spend money on this brand.

I've always liked shopping at Tyler's for the convenience but recently the employees act as if they…read moreare doing you a favor. I'll just buy elsewhere. It's not difficult to be friendly and helpful.

Nice store. Great selection. I have never been there so I really don't know but they have a nice…read morewebsite.

Is it just the Dicks in Euless or does their customer service in every store suck this much? I have…read moreto go here pretty regularly as they are the nearest sporting goods store but it is always the same sales associates are all over the store talking to each other but never even acknowledge you. I stood looking at bats today for almost 20 min. Finally picked up some gloves and left. At the counter the unconcerned checker asked if I had found everything. When I said no she said sorry again not really concerned and rang me up. This is typical for this store. If you want help you absolutely have to chase someone down.

Ordered a Wyatt Langford jersey on the Dicks app that was shipped from this location. The jersey…read morewas shipped same day a few hours after placing the order. It only took a few days to receive via FedEx. Very fast delivery!