In an age of technology, I am constantly reminded of my age. In a world of snapface and insta text…read moreand face pages, I find myself outside the scope. A wanderer in a new world, holding myself against a tide of modernity. It seems there are few of me left. Few haggard stragglers, refusing to let the tide take ya! And yet here I am, on my iPhone twenty-something or other, tip-tapping away on a make believe screen talking about my times. My times...my father used to come home with hell on his breath, puttin' the fear of god in me. His knuckles smelled like the textile mill. "Be a man!" He would shout, my mother would try to hold him back but anyway... I'm still here, an old man but still here. So take that. Where was I again? I remember the age of Patti Page, the age of fast-talking, ciggy smoking, bitch slapping men. What ever happened to the dean martins of the world anyway? What happened to the world of ford sunliners and plymouths with tailfins and dads playing ball in the front lawn in fitted suits? My dad used to huck the ball at my head when I dropped a ball. Said he was trying to make me into a star ballplayer. Well, my friends, Milton's is the store for men. Not just any kind of men, real men. The men of the past. It even smells like the past in here too. Kind of like my pappy's root cellar, mildew included. That's really not the point though. Here, you can find all your fine suited needs. Wingtip shoes, fedoras, seersucker pleats and belts to boot. It is almost like the past, but it lacks something. Maybe the fear of god or of communism. Sometimes I come here to feel more at home in a world gone mad. Cheers.

The staff is absolutely amazing. I am from 1100 miles away and just had another retailer tell me…read morethat they could not get me the pants I needed for the groomsmen in my wedding. In searching for someone who sold Tommy Hilfiger suits and could help, Milton's came up as one of the results. Taking a chance, I called the Chestnut Hill location and talked to Joe, who was filling in at the location. Let me tell you, for someone who is in full panic mode to talk to someone as knowledgeable, calm and willing to help was a God send. Joe took the time to listen to what I needed. He helped me with finding something that would work for the groomsmen and went above and beyond to make getting them shipped to me easy. I also spoke with Tim, who was friendly, knowledgeable and a tremendous help. Today, retailers of any size seem to be so focused on the amount of the sale to increase profit, they forget about what the customer actual needs. Milton's is not like that in my experience. They helped a guy from over 1100 miles away that is only going to spend $300 dollars like he was the most important customer. Thank you Joe and Tim, I appreciate more than you.

Very rude was not greeted I'm a female so don't know much about suits needed my girlfriend fitted…read moreand they jus stared at us as if we wasn't supposed to be In the store unprofessional .Also helped other customers that came in . There was 3 workers in the store and no help was provided from the 2 that wasn't doing anything all we needed was to be fitted and we waited 20-30 min and insisted we get the suit from them. No Thank You

They were very helpful and friendly! It was easy to find, it was clean neat and a very good…read moreselection of clothing!

My partner shopped at Macy's yesterday and accidentally left her purchase behind as she browsed…read moresome other items. A wonderful employee - Nancy - helped her look for it to no avail. Nancy called back this morning to say that she had found the missing item and left clear instructions about who to speak with and how to retrieve it. We went back this afternoon and got the item, then encountered Nancy on our way out and had a chance to thank her. Excellent customer service!

There is a great lady-Janice-working in the men's clothing department of Macy's in Braintree.She…read morewent above and beyond to help us find the right size including going into the stock room out back to check for a size pant that wasn't on the floor.Her extra efforts were much appreciated by us!

It's amazing that the lines for check out was so long that the rest of the store was empty except…read morefor checking out! The employee Steve seemed to be the only one working his butt off to take care of all these waiting customers! Where are the other staff or Managers to help the only cashier out? There is something not quite right here to have only one working cashier and one could see that he was going as fast as he can!

Asked 2 employees to check if they had a pair of shoes in stock (online it said they were in…read morestock). The first girl was helpful and went and checked but said they weren't in stock. I asked another male employee downstairs and he said "They're probably in a box we can't open, sorry." He didn't even bother to check... That really rubbed me the wrong way. I asked a third employee who kindly went and checked and found them in under a minute. I worked retail I know it goes. To the employee that didn't even go and check, way to go...

Unsure why this is a non-recommended review. It's closed anyway now.read more

Absolute worst store I've been to in my life. One of the workers was absolutely out of hand,…read morescreaming at people in the fitting rooms and being extremely disrespectful. I drove an hour to get the this store, bought a pair of pants and just noticed that these brand new leggings have a rip all the way down the leg. When I called, the same rude worker was horrible on the phone and extremely impatient. Never going back. I would give 0 stars but that's not possible so I'm giving 1.

I wish there was a way to give negative stars. I have never experienced such rude customer service…read morein my life. The person that seems to be the manager used tones, language and demeanors which made you feel less than. I bought one single item as my son really wanted it however I will never again step foot in there. My son a teen even spoke about the vibe and the rudeness which is usually not his style.

Victoria was awesome in helping me purchase five sweaters. I needed a new wardrobe for the cooler…read moreclimate in Boston, and I came in after she set up a few outfits for me over the phone. Pro tip: always call ahead and let them know you are coming. Appointments are just easier and they save you so much time when you show up at the store. It makes it easier on the buyer and the seller.

I had to return some bridesmaids dresses to this store today. The customer service I received was…read moreawesome. I regret that I didn't get the name of the guy that helped me, but he did not complain once when I started to become a "difficult customer". He, in fact, became even more pleasant and helpful as my ordeal went on. As annoying as my particular situation must have been for him, he never once let on. It's really nice to see that true customer service still lives on in some places.