The technicians did an amazing job with the installation. They also can back to help with the…read moreconnection with the opener and phone

We had an extremely disappointing experience with this company. My husband scheduled an appointment…read morefor someone to come out and provide an estimate for garage door openers, expecting it to be just that...an estimate. At no point during the Google quote process, email confirmation, or prior to the visit were we informed there would be a fee. At the end of the appointment, my husband was surprised to be charged $95 with no prior disclosure. If we had known there was a cost just to receive an estimate, we would have made a different decision. Transparency matters, and this felt misleading and unprofessional. To be fair, the technician was nice and knowledgeable, but that doesn't make up for the lack of upfront communication about pricing. I would not recommend using this company based on our experience. Be sure to ask very specific questions upfront about any potential charges so you don't end up in the same situation.

I highly recommend Audette's Garage Door Company! Brian is one of the most thorough and…read moreprofessional service technicians I've ever worked with. He took the time to ensure my garage doors were functioning properly and explained everything clearly, which gave me complete confidence in his expertise. His knowledge of the business is outstanding, and it's obvious he takes pride in providing quality service. On top of that, Brian is friendly, courteous, and a pleasure to work with. If you're looking for honest, reliable, and knowledgeable garage door service, Audette's is the company to call!

I had a broken spring on a garage door system that had just been replaced a month earlier by a big…read morename company. Definitely did not want to use them again. Brian was referred to me by a neighbor. I'm very happy with my choice! Great communication, fast service and very reasonable pricing. I highly recommend!

110% across the board from beginning to the end from Sales, Office Management throughout…read moreinstallation process. First of all no high pressure sales nor trying to up-sale you. Great communication on throughput the process and the two Install Technicians (Andrew and Tiernan) were awesome, very professional, knowledgeable, job performance and clean-up was first class all the around. Love the garage door and new garage door opener.

Our technician,Davante came the same day we called and was friendly, knowledgeable and professional.read more

Lion Garage Door replaced a door opening system to replace a nonfunction one. They responded on…read moretime, had all the new equipment in their truck and replaced it within an hour. The technician, Mike, was professional, polite and knowledgeable as to issues with the old one. The new system works quietly and efficiently. I would highly recomment Lion Garage Door for repair of installation.

I had a new garage system installed last year because I was struggling with the garage door…read moreconsistently working during extreme temperatures -- both hot and cold. I've had multiple technicians come out, and each time they've blamed the issue on superficial causes like cobwebs or nearby leaves. Despite these repeated visits and new system, the core problem has never been addressed or resolved. When the system was installed, I was told that my purchase came with a membership that would cover future service visits and repair costs. (Every visit came with a $69 charge -- even when no work was done). I recently called in to report the same recurring issue and was told they would check on my membership status and call me back. They never did. A technician showed up anyway, gave the same vague explanation, and again did not resolve the actual issue. Afterward, I was informed that my membership had expired just two weeks prior. Not only that, but they claimed that even with an active membership, I'd still be responsible for the $69 fee -- completely contradicting what I was told at the time of purchase. The technicians themselves were polite, but friendliness doesn't fix a broken system or justify misleading service terms. I'm now left with a garage system that I'm almost certain will continue failing whenever the weather gets extreme. The worst part is the total lack of transparency and communication from the company's management about what the membership actually includes. If I had known my membership had expired -- or that it didn't cover service calls as promised -- I would not have scheduled a visit at all. This company's service model is misleading and ineffective. If you're looking for a reliable garage door provider with clear policies and real solutions, look elsewhere.

Hampton Roads Towing to the rescue! I requested a tow through my insurance Roadside Assistance…read moreprogram. They arrived in half an hour. The driver, Adrian, was polite and worked quickly. Turns out he's also the owner of the company. But we had a good conversation on the road. He helped me out by offloading my Jeep right onto my vehicle ramps so it was set for me to get right to work. I will definitely use these guys next time I need a tow. I highly recommend this company to anyone in the Virginia Beach area.

So so unprofessional the way you acted and responded today to a horn you take pride in what you…read moredon't take pride in your job you don't take pride in your work because you wouldn't act like that but it's all good I'll see you with my 50 racks this week