The staff here is wonderful, helpful, funny and make dealing with insurance a breeze. Emails are…read moreanswered which is great when you never have time to call. Jeni has been my go to for the last few years when I stumbled in here after another dentist couldn't adjust my bite after they seated a crown. Dr. Stevens is far from a "quack" as someone has accused. He has seen a few things that could become and issue later but there is never any pressure to fix it NOW. it's something he notes to monitor. He's friendly, personable, seemingly loves his job, and brings light into a room. I HATE the dentist but this is the first place I have come where my heart rate isn't super high the whole time. They make you feel welcome and they ask questions about you and your life, make conversation and laugh. I hate getting my teeth cleaned. Honestly it makes me skin crawl but Linda somehow made me so comfortable that I didn't want to jump up and run. She was kind, funny and used the water pick thingy. Not sure what it called hahaha I had a few things come up (crown that came off and a front tooth that chipped after 30 years) and they got me in quick. Some dentists could have found something wrong w the crown that was seated wrong and lie and say it needs to be redone but he didn't, I mean this crown was just made a few weeks earlier by a dental office that was closed shortly after. Maybe that's why I was an exception because most dentists won't touch someone else's work. He was able to take care of it w out gouging me pocket. When he fixed my front tooth he jokingly bragged about being the best chip fixer. I ended up ripping tape w my teeth(oops) and I broke it off so when I came back it was funny to poke the joke. He was a good sport and we all laughed about it. I haven't had an issue since it was refilled and adjusted redone free of charge. I won't go to another dentist unless I leave this state. Nearly a 5 star rating, you can't make everyone happy so that rating with all the accusations says a lot about that patient but not everyone as a whole. Make an appointment you won't be disappointed from beginning to end.

My experience with this dentist had serious and lasting consequences for my health…read more * I had healthy teeth before treatment and had never undergone invasive dental procedures. I believed he was simply redoing some old fillings. * During the first appointment, my frenulum and facial tissue were injected multiple times with anesthetic after I was told to keep asking for more if it "wasn't working." It wasn't working, and the injections continued. * During a later visit, I received what appeared to be a very large injection of lidocaine inside the back of my mouth before being sent to his brother's office for a procedure I later questioned. * A later dentist told me some of my teeth appeared to have been partially extracted. I also later realized he had been using an in-office crown machine after hearing him talk about it, something I did not understand at the time. * After these visits I developed neurological symptoms, arrhythmia, and paralysis affecting my upper right lip and mouth movement near the injection site. Years later the arrhythmia continues and I am still working to recover neurologically. * When I tried to obtain my X-rays, I was first told they could be purged due to record-retention laws. After I cited the law, I was told they would provide them, but later I was told their server went down and the X-rays were lost. * I later discovered consent form issues and had difficulty obtaining complete records. * Because I did not initially understand the cause of my symptoms, I moved several times and eventually out of state believing the problem might be environmental. The matter is now active in appellate court. Patients should always request copies of their records and imaging and consider a second opinion before major dental work.

Everyone was great at Gravelly Lake Dentistry on May 9, 2024. I was really scared about getting my…read moretooth extracted but all the staff were great. I got to talk to the guy that was pulling my tooth and he made me feel better. Yes, they do sedate and I was glad for that part for the day. I was awake the whole time. The sedation did make me a little more emotional. If I didn't have to pay for the sedation I would have them pull all my teeth in the future. But they were all very compassionate. Thank you.

I was referred to this place a MONTH ago and it's been IMPOSSIBLE to get ahold of them! I need my…read moretooth extracted bad and I either get sent to voicemail or hung up on. I've even tried emailing and get nothing back! I really don't know what more I can do This is NOT okay.

The front desk lady is super rude and unfriendly! I will not be going back. Her tone and what she…read morewas saying was so unprofessional!

No "hygienist" at the Lakewood office!!! I went in for a 6…read moremonth "cleaning". The "assistant" took x-rays, polished and flossed my teeth. Then the Dr. came in and reviewed the x-rays and looked at my teeth. She proceeded to use the utensil to remove the plaque from the back of the two bottom teeth. And that was it!!! I was done. No plaque removal from the rest of my teeth. No measurements of my pockets. And this was a 6 month cleaning!! When I questioned this, they said "this is how we do it here, The doctor does the cleaning". I continued saying, "but my teeth weren't cleaned". And they said, "but this is how we do it here". I've been going to the dentist for 50 plus years and have never been to a dentist that didn't have a hygienist to do the cleaning of the teeth. Needless to say, I left very disappointed.

Dr Bell, is a sweetheart. Very gentle and patient. The big lady was nice but a little to rough.read more

I have been coming here for several years with my 3 kids. They are so kind and considerate from the…read morefront desk, to the hygienists, to Dr. Bell herself. They take wonderful care with each of us, but especially my littlest who started here at 2 years old. He had a rough time and they have been so incredibly patient and kind with him and now he loves the dentist! I can't recommend this office highly enough, especially if you have kids.

I had a very pleasant first visit to Lakewood Smile Dental. As someone who moves around, I've had…read morethe 'privilege' to see 4 dentists over 10 years in Seattle, SF and New York City. This was my best experience. Very friendly/caring staff all around, thorough explanations and high tech dental equipment. Prices were reasonable as well. It may not be in the fanciest building or have a personal entertainment dental chair setup, but they checked all the boxes where it mattered. Thumbs up.

The dentist was very professional, knowledgeable, and did an excellent job. I truly appreciate the…read morequality of the treatment I received. Unfortunately, my experience with the reception staff was disappointing. They were not welcoming or friendly, and their attitude made me feel uncomfortable. Customer service is an important part of any clinic, so I hope this will improve in the future. Because of the way I was treated by the reception staff, I will not be returning to this clinic for future treatment, despite the excellent care provided by the dentist.

I absolutely love coming to this establishment. All of the staff; hygienists, assistants and…read moredoctors are genuinely kind & welcoming. I ask them all the time where do they find you all ? Lol. They take great care of me every visit. If you want an overall Great experience & service look no further this is your sign and message to book them !

Another wonderful visit to this local dental practice. The…read morecleaning by Kelsey was flawless. She's not only a talented hygienist, but a kind and caring healthcare professional. During this visit I had an opportunity to meet Dr. Kerr, the owner of the business. I was impressed with him, his skills and interactions with patients. Usually I'm seen by Dr. White, another awesome dentist in the practice. He's performed several crowns and fillings on me, all done perfectly. This office radiates professionalism, teamwork, a talented staff and a genuine care and concern for patient care. Highly recommend. Well done.

Dr. Jutric took over the dental care of my elderly mother when Dr Bates retired. My mother had been…read morea long standing patient of Doctor Bates and loved the treatment she received from him and his staff. My mom was given an appointment for a dental cleaning 1/5/2023 at 11am. Dr Jutric refused service to my mother when she told him the deep cleaning was too painful at her age (90), that she only wanted a general cleaning and polishing. He told her he no long wanted her as a patient. This was a choice on his part. When I called his office and spoke to him asking him to reconsider he told me Washington state laws back his actions in refusing care to my mother. I find this very unkind and sad on Dr J.'s part.

I had 2 experiences at Dr. Bate's office. Both times were root canals and they did an exceptional…read morejob. The staff and doctor are very nice. The atmosphere is very comfortable and relaxing. They have a neat machine where they make your permanent crown while you're getting treated; you don't have to get a temporary crown and come in for another appointment! I would highly recommend Dr. Bates.

Went in for check up after not going to dentist for a few years. Had to get two cavities filled and…read moreget a cleaning. It was great that they are open on Saturday's so I was able to schedule easily. Filling of cavities was quick and painless and Dr explained everything as he was doing it which relieved my anxiety. Would recommend.

I don't recommend going here. I had some dental work done here, which involved pulling some teeth…read more I was told that after healing was done I'd either get implants or dentures to take place of what was pulled. Neither one of those was done. I deal with tinnitus, which ended up getting worse with these teeth missing. I called to see about getting either the implants or dentures done & I was told that it wasn't going to happen. When I mention that I deal with tinnitus & it had flared up, tremendously, since those teeth were pulled, the person I talked to said he'd have someone call me back. That was a month ago. I'm NEVER going back there. I feel like I wasn't heard & properly cared for.

I seen dozens of dentist in my life, I might be exaggerating a bit but you get the point…read more Starting with the check at the front desk going forward I felt at like I was a family member. My dental work was done with amazing care and professional expertise. The dental office is easy to find and once you get there you will find plenty of parking.

Came in for a follow up cleaning. Jay was my hygienist . She is super. Very friendly, knows what…read moreshe is doing and is so good, that I had no discomfort what so ever. I highly recommend this office. Dr Cheu, who did some repair of a chipped tooth / filling is an artist when it comes to making your teeth look good. Thanks to a great dentist and her assistants. Dr Cheu is really nice and always wants to know if you are feeling ok. Super office.

This place is a small office but do not underestimate it. Everyone at this office has a big heart…read more It can be a friendly hello or a smile! Dr Guzha is very friendly and he is very busy but you can tell he cares about his patients. This week I had my final two wisdom teeth removed! I got so much advice from others to be put to sleep! Meh! I am glad I went to Dr Guzha! He removes wisdom fast! I was so amazed. I did have a stubborn bottom one but he got it! And if I can rate this experience it is a big 10! The first visit impressed me but this week was even better. Listen going to dentist used to put me in panic mode. But Xtracare Dental lessens any anxiety that I had coming in. I brought my favorite blanket and the doctor and his assistant made me very comfortable during procedure. I felt no pain and normal pressure. I bought music to listen to . Directions were explained clearly and I had written directions in case that I forget. Medications were sent to pharmacy very fast. I am still amazed how fast this doctor extracts wisdom teeth! I highly recommend him ! I told my husband he needs to go for his wisdom teeth! And I will tell others who need dental care. Thank you Xtracare Dental!

Did an excellent job and would highly recommend. I am just the friend of the person who got work…read moredone but the dr was very gentle and truly did a great job