The staff here is wonderful, helpful, funny and make dealing with insurance a breeze. Emails are…read moreanswered which is great when you never have time to call. Jeni has been my go to for the last few years when I stumbled in here after another dentist couldn't adjust my bite after they seated a crown. Dr. Stevens is far from a "quack" as someone has accused. He has seen a few things that could become and issue later but there is never any pressure to fix it NOW. it's something he notes to monitor. He's friendly, personable, seemingly loves his job, and brings light into a room. I HATE the dentist but this is the first place I have come where my heart rate isn't super high the whole time. They make you feel welcome and they ask questions about you and your life, make conversation and laugh. I hate getting my teeth cleaned. Honestly it makes me skin crawl but Linda somehow made me so comfortable that I didn't want to jump up and run. She was kind, funny and used the water pick thingy. Not sure what it called hahaha I had a few things come up (crown that came off and a front tooth that chipped after 30 years) and they got me in quick. Some dentists could have found something wrong w the crown that was seated wrong and lie and say it needs to be redone but he didn't, I mean this crown was just made a few weeks earlier by a dental office that was closed shortly after. Maybe that's why I was an exception because most dentists won't touch someone else's work. He was able to take care of it w out gouging me pocket. When he fixed my front tooth he jokingly bragged about being the best chip fixer. I ended up ripping tape w my teeth(oops) and I broke it off so when I came back it was funny to poke the joke. He was a good sport and we all laughed about it. I haven't had an issue since it was refilled and adjusted redone free of charge. I won't go to another dentist unless I leave this state. Nearly a 5 star rating, you can't make everyone happy so that rating with all the accusations says a lot about that patient but not everyone as a whole. Make an appointment you won't be disappointed from beginning to end.

My experience with this dentist had serious and lasting consequences for my health…read more * I had healthy teeth before treatment and had never undergone invasive dental procedures. I believed he was simply redoing some old fillings. * During the first appointment, my frenulum and facial tissue were injected multiple times with anesthetic after I was told to keep asking for more if it "wasn't working." It wasn't working, and the injections continued. * During a later visit, I received what appeared to be a very large injection of lidocaine inside the back of my mouth before being sent to his brother's office for a procedure I later questioned. * A later dentist told me some of my teeth appeared to have been partially extracted. I also later realized he had been using an in-office crown machine after hearing him talk about it, something I did not understand at the time. * After these visits I developed neurological symptoms, arrhythmia, and paralysis affecting my upper right lip and mouth movement near the injection site. Years later the arrhythmia continues and I am still working to recover neurologically. * When I tried to obtain my X-rays, I was first told they could be purged due to record-retention laws. After I cited the law, I was told they would provide them, but later I was told their server went down and the X-rays were lost. * I later discovered consent form issues and had difficulty obtaining complete records. * Because I did not initially understand the cause of my symptoms, I moved several times and eventually out of state believing the problem might be environmental. The matter is now active in appellate court. Patients should always request copies of their records and imaging and consider a second opinion before major dental work.

Everyone was great at Gravelly Lake Dentistry on May 9, 2024. I was really scared about getting my…read moretooth extracted but all the staff were great. I got to talk to the guy that was pulling my tooth and he made me feel better. Yes, they do sedate and I was glad for that part for the day. I was awake the whole time. The sedation did make me a little more emotional. If I didn't have to pay for the sedation I would have them pull all my teeth in the future. But they were all very compassionate. Thank you.

I was referred to this place a MONTH ago and it's been IMPOSSIBLE to get ahold of them! I need my…read moretooth extracted bad and I either get sent to voicemail or hung up on. I've even tried emailing and get nothing back! I really don't know what more I can do This is NOT okay.

The front desk lady is super rude and unfriendly! I will not be going back. Her tone and what she…read morewas saying was so unprofessional!

No "hygienist" at the Lakewood office!!! I went in for a 6…read moremonth "cleaning". The "assistant" took x-rays, polished and flossed my teeth. Then the Dr. came in and reviewed the x-rays and looked at my teeth. She proceeded to use the utensil to remove the plaque from the back of the two bottom teeth. And that was it!!! I was done. No plaque removal from the rest of my teeth. No measurements of my pockets. And this was a 6 month cleaning!! When I questioned this, they said "this is how we do it here, The doctor does the cleaning". I continued saying, "but my teeth weren't cleaned". And they said, "but this is how we do it here". I've been going to the dentist for 50 plus years and have never been to a dentist that didn't have a hygienist to do the cleaning of the teeth. Needless to say, I left very disappointed.

Dr Bell, is a sweetheart. Very gentle and patient. The big lady was nice but a little to rough.read more

I have been coming here for several years with my 3 kids. They are so kind and considerate from the…read morefront desk, to the hygienists, to Dr. Bell herself. They take wonderful care with each of us, but especially my littlest who started here at 2 years old. He had a rough time and they have been so incredibly patient and kind with him and now he loves the dentist! I can't recommend this office highly enough, especially if you have kids.

My wife and I started going to Lakewood Smile Dental because I was having tooth sensitivity and it…read morewas causing me a lot of pain. The dentist saw me even with no insurance and it was cheaper than the last dentist we went to WITH insurance! I was worried the standard of care would be poor due to the low cost but timhis is legitimately the best dentist I've been to after a lifetime of fillings, retainers, you name it. The doctor made sure not to recommend anything unnecessary, though he still explained all the options, and I was able to walk out with a prescription for a fluoride toothpaste that totally resolved my sensitivity.. until a month later when I bit down in a popcorn kernel by accident and was in bad pain for a few days. Lakewood Smile was able to see me very quickly and the doctor assured all was well and they were able to get me a cleaning the same day, which was quick and painless, the easiest cleaning I've ever had and my mouth felt great afterwards. My wife is afraid of doctors but after my experience she decided to get a check up and it turned out that she needed several fillings.. again we were able to book an appointment quickly and now that we do have insurance they take, they were careful to explain our benefits and how the service would affect our future deductible etc. I'm currently sitting in the exam room while my wife gets her fillings done and I just had to leave a positive review because the standard of care is just amazing. The doctor even listened when I pointed out that my wife is ginger and might need more (ginger folks process anesthetic differently, it's weird) with no questions or arguments, unlike every other dentist she's ever seen (one nasty dentist even had nurses hold her down while she screamed in pain, insisting the whole time that she couldn't possibly feel any pain!). The office is primarily Korean speaking and serving but we've never been made to feel uncomfortable or out of place.. the doctor even apologized to be speaking Korean with his assistant (totally unnecessary, they can speak whatever language is most comfortable for them, but it was very sweet). I would recommend Lakewood Smile Dental to anyone regardless of what language you prefer (as long as you can communicate in Korean or English since that's what the staff speaks). As I write this they have finished the big filling and are very carefully making sure her bite is comfortable and listening to everything she says. Such amazing service here, I can't recommend them enough!

We were new to the area and Dr Yang was in network. Took a chance and we are so glad we did. The…read morestaff is amazing with adults and children. Dr Yang takes the time during every visit to explain the treatment. The implants are quality work. My husband has an amazing smile thanks to Dr Yang and staff.

Another wonderful visit to this local dental practice. The…read morecleaning by Kelsey was flawless. She's not only a talented hygienist, but a kind and caring healthcare professional. During this visit I had an opportunity to meet Dr. Kerr, the owner of the business. I was impressed with him, his skills and interactions with patients. Usually I'm seen by Dr. White, another awesome dentist in the practice. He's performed several crowns and fillings on me, all done perfectly. This office radiates professionalism, teamwork, a talented staff and a genuine care and concern for patient care. Highly recommend. Well done.

I absolutely love coming to this establishment. All of the staff; hygienists, assistants and…read moredoctors are genuinely kind & welcoming. I ask them all the time where do they find you all ? Lol. They take great care of me every visit. If you want an overall Great experience & service look no further this is your sign and message to book them !

Dr. Jutric took over the dental care of my elderly mother when Dr Bates retired. My mother had been…read morea long standing patient of Doctor Bates and loved the treatment she received from him and his staff. My mom was given an appointment for a dental cleaning 1/5/2023 at 11am. Dr Jutric refused service to my mother when she told him the deep cleaning was too painful at her age (90), that she only wanted a general cleaning and polishing. He told her he no long wanted her as a patient. This was a choice on his part. When I called his office and spoke to him asking him to reconsider he told me Washington state laws back his actions in refusing care to my mother. I find this very unkind and sad on Dr J.'s part.

I had 2 experiences at Dr. Bate's office. Both times were root canals and they did an exceptional…read morejob. The staff and doctor are very nice. The atmosphere is very comfortable and relaxing. They have a neat machine where they make your permanent crown while you're getting treated; you don't have to get a temporary crown and come in for another appointment! I would highly recommend Dr. Bates.

Went in for check up after not going to dentist for a few years. Had to get two cavities filled and…read moreget a cleaning. It was great that they are open on Saturday's so I was able to schedule easily. Filling of cavities was quick and painless and Dr explained everything as he was doing it which relieved my anxiety. Would recommend.

I don't recommend going here. I had some dental work done here, which involved pulling some teeth…read more I was told that after healing was done I'd either get implants or dentures to take place of what was pulled. Neither one of those was done. I deal with tinnitus, which ended up getting worse with these teeth missing. I called to see about getting either the implants or dentures done & I was told that it wasn't going to happen. When I mention that I deal with tinnitus & it had flared up, tremendously, since those teeth were pulled, the person I talked to said he'd have someone call me back. That was a month ago. I'm NEVER going back there. I feel like I wasn't heard & properly cared for.

I seen dozens of dentist in my life, I might be exaggerating a bit but you get the point…read more Starting with the check at the front desk going forward I felt at like I was a family member. My dental work was done with amazing care and professional expertise. The dental office is easy to find and once you get there you will find plenty of parking.

Came in for a follow up cleaning. Jay was my hygienist . She is super. Very friendly, knows what…read moreshe is doing and is so good, that I had no discomfort what so ever. I highly recommend this office. Dr Cheu, who did some repair of a chipped tooth / filling is an artist when it comes to making your teeth look good. Thanks to a great dentist and her assistants. Dr Cheu is really nice and always wants to know if you are feeling ok. Super office.

Great staff and Dr. Parker is great I highly recommend them. Easy to get in and you literally feel…read morelike family. A lot of offices heard you through with a number like cattle not here. Also, so many procedures can be done in house and pricing is very affordable.

This office has become too busy, so there's inadequate care & attention to patient needs & they…read morelack the time to answer any questions. Feels more like an assembly line than a health care professional's office. As a large family, we have given this office repeated chances to improve, but after Dr Chad confused my case w another patient's, we decided it was too risky to return. Too bad they've stopped prioritizing patient care for volume, because this office came highly recommended by several friends & neighbors who are also reporting their dissatisfaction as of late.