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    Luminance Skin and Body

    5.0 (1 review)

    By appointment only

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    Services - Luminance Skin and Body

    Acne treatment

    Anti-aging

    Foot massage

    6 More Services

    Massage

    Lymphatic drainage massage

    Swedish massage

    Pore cleansing

    Skin brightening

    Wrinkle treatment

    Luminance Skin and Body Photos

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    Recommended Reviews - Luminance Skin and Body

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    3 months ago

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    Sea Grass Therapies

    3.7(21 reviews)
    1.6 mi
    $$

    This is my third time here. Have had two facials done. But this time went in for a massage. Did the…read more75 min detox massage. Before we got started I thought 75mins would be too long and I'll probably ask the masseuse to stop half way through. But at the end of 75mins when she said that the session was done my first thought was 'what! We just start 15mins ago'. Carol did a great job. I had some pain in upper back, neck and shoulders. She did such a good job. She used celluma for about 15mins. I did not feel like getting out of that bed after my massage. Haven't felt so relaxed since I was 10yrs old probably :) Warning: it's very difficult to not fall asleep while getting massaged

    If I could leave 0 stars I would. This is the WORST place I have been to for a massage ever…read more The massage therapists are pleasant & do a good job but it is run TERRIBLY. I have never experienced such poor management in my life. It is nearly impossible to reach anyone by phone or email. I leave multiple messages & after about 5 voicemails I will receive a call back or they happen to answer. I was told by one of their reps when I finally reached someone to complain that they wouldn't have answered my call but had recognized my number as I had called complaining before. I have a complaint into the better business bureau of MA & they won't even return their calls. I wouldn't recommend this place to anyone. It has been MONTHS of arguing and trying to reach someone here to speak to. I was told multiple times after countless attempts the owner (Carol) would call me back & I have yet heard from them. Please keep in mind this has been going on since I started visiting them in Jan 2019 and has nothing to do with the lack of response time due to COVID-19. I received a monthly membership package for Christmas & little did I know it would be the gift from hell. Each appointment I tried to call & book took 2-3 weeks to arrange. I finally gave up trying to deal with them & canceled my membership & have been trying to get reimbursed & speak with someone surrounding it since June 2019. EXTREMELY unsatisfied customer Britney Haney

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