My husband made me a massage appointment for my first Mother's Day weekend. He booked online but…read morenever received a confirmation email so he called several times in the days leading up to the appointment, but no one ever answered the phone. I arrived for my appointment and Lisette wasn't there. A woman from the waxing salon called her and said she wasn't even in the state of MA. I haven't received a call or anything from Lisette apologizing.

I've had numerous massages, but none have been better than the one I received from Lisette at…read moreNourish Room today. The space was clean, warm, and inviting, and Lisette is an exceptional therapist. It was immediately apparent that she knew exactly what muscles needed attention, and I was amazed at how good my back felt when I left. The warm towels throughout were a special touch I've seldom received! For anyone looking for a great massage, I highly recommend Lisette at Nourish Room.

Deb is always professional and sensitive to Individual…read moreneeds. I have gone to Andover Massage for years. Nothing but good experiences. Sandy T

Mary Kate did an amazing massage. We talked enough, but not too much. I was totally relaxed when I…read moreleft

ALL THESE OWNERS CARE ABOUT IS MONEY !! DONT CARE ABOUT RETAINING CUSTOMERS AT ALL!! I sent my…read morefather there for a massage 4 weeks ago . i thought I was dealing with a reputable massage place I paid. I included the tip when I made the appointment.. I called and wanted to add the tip and I asked for Chorties Venmo another person ( who is prob the other owner ) gives me her Venmo . I Send her a tip then at the end of my father's 75 minute massage she calls me and asked me if I wanna add the tip. I said I already sent you money via Venmo. I don't get a thank you or anything.Thats DOWNRIGHT RUDE !!

This was a magnificent massage. Tina is incredible. A phenomenal masseuse and very kind. I will…read moredefinitely be back. Highly recommend.

I stumbled upon Diana and I'm so happy I did. She is a very friendly, warm and welcoming…read moreindividual. She gave me clear instructions so I could find her studio for my first visit. She uses a great mix of warm oils, hot stones, and even cupping and I left feeling much better. She is great at communicating with you before, during and after to make sure you are comfortable. Will absolutely be going back and recommending her to my friends.

Diana is just simply amazing with her work. I usually skeptical about where I go because I've been…read moreripped off before. Diana is all about the holistic persons relief. I walked out of her office feeling refreshed and relaxed. My muscles are not as tense and I felt she did amazing at getting my tense areas. best massage I've ever had I didn't even have a muscle spasm during it! That's a first! Thanks so much Diana I'll be back

I've been using Kiki's products for over a year and I have noticed a big difference in my skin…read moretexture. Prior to using their products I would buy whatever was popular or trending. I consistently use: 4D Hyaluronic Acid, Nourishing Cream, Retinol Fluid, and Timeless Eye Repair Cream.

I continually receive many compliments on my skin and I credit that to the facials received and the…read moreskincare products purchased at Kiki Skin & Body Spa in Andover. Having been a client there for so many years, I've learned how to take better care of my skin from heeding their advice and I am so happy I did. Thank you! Highly recommend you give it a try.

I have been having hair done by Laura for years. She is very friendly and outgoing. I wanted a…read morepop of color with my highlights Laura added a pink color. It came out beautiful and my hair had lots of body after the cut. Thank you Laura!

I have been going to Salon Invi for years and would never think about going anywhere else! Chris…read moregoes above and beyond for his clients and is an absolutely amazing stylist - from cuts to color. If you're looking for a fabulous blowout, book an appointment with Roze! She is amazing at everything from a straight chic blowout to beach waves. You won't be disappointed. Sarah S., Andover

First of all I have been to many different Beauty Spa's and Elizabeth Grady in Andover is one of…read morethe finest salon's. The manager is very professional and supportive with all aspects of skin care. I am in my 60's and skin care needs are very important to me, both the manager Melissa and consultant Lynne have worked on my skin with amazing facials and skin care. I love the Elizabeth Grady products, being able to use products at home help to maintain my skin care. I would recommend Elizabeth Grady in Andover MA.

I have been here a handful of times over the years. I was needing a facial and my first since…read moreCovid, obviously money was tight so I decided to choose the cheapest option I could thinking at least the the professional application will give me some help. Well I saw a middle aged woman named Lynn, she snapped her gum the entires times. She didn't wear gloves which was alarming given today's times. Her nails felt gritty and she kept sniffling, in addition she was making odd commentary about Covid. Just overall very weird, bad facial, bad products and the manager at the desk was incredibly arrogant when I asked about what Covid precautions they were taking.

Van's Signature Nails and Spa provides with exceptional services in manicure, pedicure and massage…read more Van was a pioneer in bringing hot stone massage into the Andover, MA area as an enhancement to nail treatments. I've had her relaxing and rejuvenating therapeutic massage and it was outstanding. Van painlessly and effectively cared for my ingrown toenail and it's made a huge difference in my life. I highly recommend Van and her team.

Van has provided outstanding service for my Mom and up until recently for my Dad before he passed…read moreaway. My Mom cannot say enough about the great service Van provides and how nice she is. Thank you for taking such good care of my parents.

This is my third time here. Have had two facials done. But this time went in for a massage. Did the…read more75 min detox massage. Before we got started I thought 75mins would be too long and I'll probably ask the masseuse to stop half way through. But at the end of 75mins when she said that the session was done my first thought was 'what! We just start 15mins ago'. Carol did a great job. I had some pain in upper back, neck and shoulders. She did such a good job. She used celluma for about 15mins. I did not feel like getting out of that bed after my massage. Haven't felt so relaxed since I was 10yrs old probably :) Warning: it's very difficult to not fall asleep while getting massaged

If I could leave 0 stars I would. This is the WORST place I have been to for a massage ever…read more The massage therapists are pleasant & do a good job but it is run TERRIBLY. I have never experienced such poor management in my life. It is nearly impossible to reach anyone by phone or email. I leave multiple messages & after about 5 voicemails I will receive a call back or they happen to answer. I was told by one of their reps when I finally reached someone to complain that they wouldn't have answered my call but had recognized my number as I had called complaining before. I have a complaint into the better business bureau of MA & they won't even return their calls. I wouldn't recommend this place to anyone. It has been MONTHS of arguing and trying to reach someone here to speak to. I was told multiple times after countless attempts the owner (Carol) would call me back & I have yet heard from them. Please keep in mind this has been going on since I started visiting them in Jan 2019 and has nothing to do with the lack of response time due to COVID-19. I received a monthly membership package for Christmas & little did I know it would be the gift from hell. Each appointment I tried to call & book took 2-3 weeks to arrange. I finally gave up trying to deal with them & canceled my membership & have been trying to get reimbursed & speak with someone surrounding it since June 2019. EXTREMELY unsatisfied customer Britney Haney