This team sets the standard for customer service in the field of optometry, from the front of the house to the back of the house. The team that handles appointments and sales are flexible, patient, and very knowledgeable. They also have a good eye for fashion, so while their selection isn't equivalent of a big chain optometrist, the choices are much better. The doc (Dr. Leon) takes a very consultative and patient-centric approach to eye exams and fittings. She makes you feel like you're part of the process in getting the prescription just right. read more

So professional, great options for glasses. I go in on my lunch break - they're quick, efficient, and fun! Marianne even handled all my rebate info for my contacts. Above and beyond in every way. And they have candy. Two jars. Candy. 6 stars :) read more

Dr. Leon and Amanda consistently go above and beyond for their patients. Thank you for the amazing service!

This place is wonderful. I work downtown in the FiDi and needed a new optometrist. I went to see Dr. Leon and everything was exceptional. (1) Marianne in the front is super nice, great at suggesting styles, is prompt at returning calls... basically, she's makes everything super smoothly and is incredibly friendly while doing it. She also found my lost ring in her office and thought to call me to see if it was mine! (2) Frame selection - They have very chic frames! I'm very picky about frames, especially because I'm Asian and barely have a nose bridge. They have many styles that work for all different types of faces, and Marianne is great at steering you to the right styles. (3) Dr. Leon - She's great. She is incredibly thorough and even took the time to walk me through all of my tests and results. My previous optometrist just told me everything is fine, but it was cool that Dr. Leon showed me the inside of my eyeball, the optic nerve, explained what's going on, what she looks for, etc. She also explained the peripheral vision test well. Dr. Leon used to teach at UC Berkeley so you know you're in good hands! She also advised me re: my baby daughter's eye care and when I should take her to see a pediatric optometrist. And, she also gave me detailed information to consider re: Lasik, and I actually decided against Lasik because of what she told me since I'm already in my mid-30s. She's also super friendly as well. (4) They take insurance, have a wonderful website where you can book your appts, and all of their equipment is very high-tech. They also are VERY meticulous about sterilizing everything in front of you so you can rest assured you're not going to touch someone else's germs. Their office is also very polished and modern. I definitely recommend them! read more

I came here last year, and had a wonderful experience with a knowledgeable, calm and understanding doctor. She answered all my questions, explained everything really well and listened to my needs. I bought glasses here as well and it was great. Not pushy, explained the different options and shared all the pricing information. Just great. read more

I was a slacker on taking care of my eyes and had a prescription that was probably 10 years out of date. I came here and it made me wonder: why the heck had I waited so long?! They got me in on the day that worked for me, got me the best value for my insurance and I've got to say - visiting this place was a bit like visiting an "eye spa" in a chic hotel (the decor kind of reminded me of the Viceroy in Santa Monica, one of my ultimate faves). And just like the Viceroy, they also give you champagne (champagne!) while you wait and browse their great selection of frames (got me a super cute pair by Tory Burch that were surprisingly affordable). The Dr and Marianne were both welcoming, charming and funny. Their technology was top notch, the experience was enjoyable (yes, even learning how to put in contacts for the first time, if you can believe that. You rock, Marianne). Bonus points: When the awesome high-tech contacts I had ordered got back ordered, they gave me enough samples to get me through (and honestly, I kind of wish they'll stay backordered because I like coming into this place so much, it's nice to have an excuse to say hi). If only dental visits could be this awesome, I'd actually go every six months. read more

Lunette's is the best, period. The entire staff is incredibly nice, gracious, helpful, professional, honest.... I could go on. Rarely do I love going to any doctor, but Dr. Leon and the rest of the staff are just awesome. Could not recommend more highly, whether you are looking for a check-up, stylish frames, or new contacts. So nice to see a high-quality practice that also treats its clientele like actual people! read more

This place is superb. The office manager and optometrist are extremely helpful, sincere and friendly. They are very relaxed, and make you feel comfortable. I was offered soda, water, brownies and other treats while browsing and chatting upfront. The glasses are my style, classy, comfortable and edgy. Not to much or empty. I'm in love. I'm glad I went and it was a shot in the dark how I found this place (it was eeny meeny miney moe through my insurance list) Thank you so much for the wonderful attention and cant wait for my glasses! °the prices are on the higher end but worth it if you can read more

This is the best optometry experience I've ever had. 1. Everyone in the office is incredibly friendly. It applies to everything - being greeted warmly when you arrive to being offered coffee or cappuccino while you wait. 2. The pre-exam was also the friendliest I've ever had. The attendant constantly checked in to make sure I was comfortable, and explained what they were doing. 3. Dr. Leon is fantastic. She is very thorough, and (for the first time in my life), sat down after the exam to explain all the results and what they mean. She is very friendly, and made the entire experience enjoyable. 4. When I came to pick up contacts I had ordered, I found that the staff had already mailed in my rebate for me, so that it would arrive sooner. I mean...honestly...that's above and beyond. I'd recommend them to anyone, and plan on going there from now on. read more

Dr. Leon might not appreciate me writing this, but when I rushed to her as a first-time client, three days before my vacation with only a few pairs of lenses left, she was incredibly accommodating. I had a thorough examination followed up with enough samples to view Portugal with 20/20 vision. I'm so excited for my new eyeball doctor!! read more

Strong recommend! I have really bad eyes, and so have to be very careful and thoughtful about finding a good optometrist. When I returned to SF, I did a ton of research before choosing Lunettes, and feel fortunate I found them. Dr. Leon is just really good- you can trust her. She will get the prescription right, and has knowledge of the latest methods and materials. Marianne is incredibly helpful and thoughtful; I don't think anyone knows the eye insurance business better than her. I have recommended Lunettes many times, and will continue to do so. read more

I was able to schedule a last minute appointment with Dr. Lam and she was very friendly and incredibly helpful. The office staff was very polite and courteous and closely following COVID protocols. I ordered contacts through their office and had them delivered and they arrived in about 4 business days. I highly recommend the office to anyone in the area. read more

BIG BIG FAN! Been coming to Lunettes for several years now and have always had a great experience. Marianne at the front desk, Dr Leon and team are incredibly friendly and attentive. They never forget a face! Now I don't go as often because I got Lasik (through Dr Leon's recommendation) and am super happy with the results. Overall 10/10! read more

It's a nightmare.  I visited their office back to February 2020, and ordered both contacts and glasses. I have to say the experience was good, and the doctor was knowledgeable. I got my glasses very fast, and they told me I have to use the trial contact lenses and if everything works out then they will place an order.  Because of my prescription, they need to order trial contacts. They said they would call me when the trial lenses are ready.  The phone call never comes,  but the shelter-to-place came. They closed the office for months, and I somehow forgot the contact order (I don't really need to wear contacts as wfh). When I finally remembered to check it, it's late July. They said they had trial lenses ready, but I never showed up to pick them up.  I was shocked. I never got any message or phone call from them. And they're sort of blaming me?!  Well, I finally got my trial lenses, and also called them (on 7/31/2020)  to confirm that it works and asked them to place the order to the manufacturer. They promised they will send out the confirmation and tracking info once the lenses are shipped.Again, nothing comes. Today (9/8/2020), I called them to check the status, and they said I didn't call them to confirm the trial lenses, and they didn't place any order either. UNBELIEVABLE! They repeated the same thing that they would place the order blah blah.. but no apology, no explanation. The receptionist's attitude was terrible.  It took almost seven months, but I didn't get my contacts yet. Maybe I need to do some project management, keep every phone call recorded and ask for written confirmations from them. It's really really painful! I don't know how my order is handled with the insurance company.  Did they already file the claim and get paid from the insurance already?  Tons of questions. But I don't really want to know the answers. read more

UPDATE its been two weeks and no refund and they refused service to me. My glasses broke ($200 pair of frames ) within a couple days the lens came out and they said "that's normal let's just pop them back in " ive worn glasses for 21 years and they have never broke in a few days and they wouldn't let me order a new pair and they were so rude awful customer service. then I go to order contacts took several fittings and couldn't find the right lens I told dr issues I was having with the contacts dr said "your here for a fitting only" completely disregarded question to my lens I was trying out also then told me to come back in 30 minutes to continue the exam . Not to mention I had to get my insurance to tell them they need to email my prescription A prescription I paid for for since they refused me service I need the prescription to find another provider . Reviews must be by friends or relatives . I would not come here frames are very expensive just to break in a couple days. read more

Very helpful staff and state of the art machines for eye exams. Wouldn't go anywhere else.

Thank you for your accommodations to obtain my contact lens reorders during these special times.

Walked in to get my frames adjusted (because they were hurting the tops of my ears). The optometrist said my frames were carbon fiber and not movable but she still managed to improve the fit by changing the screws. Super helpful! Would consider going back for other stuff! read more

My favorite optometrist yet. I've been going here for the past couple years and every doctor I've had has been so helpful and friendly. Very convenient location if you work in Fidi or SOMA. I'm in and out for my annual exam in 20 minutes. read more

Honestly, I don't think I've ever been to a better optometrist's office before. The entire staff from the receptionists to the doctors are beyond amazing. Its easy to see that they actually care about their patients and go completely out of their way to help them. read more

I recently moved from East Bay to the Peninsula and was looking for a new optometrist. I called about 8 different optometrist to compare prices for getting a regular eye exam, a contact exam, and a year supply of contact lenses. First off, Lunettes Optometric's representative was so nice and patient with me, breaking down the pricing for me over the phone. (Unfortunately I can't say the same for some of the other 'highly' rated optometrist offices in the area.) Secondly, their prices are the most competitive among the 8 places I called. Thirdly, their office is clean and modern. The doctor that saw me is very detailed, professional yet approachable. Best part is - their office is literally a 5 minute walk from my office! read more

I've been going to Lunettes for the past 3 years. They have a clean, comfortable space with a great selection of stylish, high-end frames. John is very helpful and knowledgeable. I got a scratch on my glasses from last year and he said they had a one year warranty so he could get them fixed in a week for no charge. This year, I saw Dr Ashley Katoikos for my exam. She was very thorough and carefully answered all my questions and showed pictures to explain everything. Great experience. read more

I am still new with having to have classes, and they made the experience wonderful. They helped explain all of my questions and set me up with glasses that I needed. The prescription works and I feel like they look pretty good! read more

I was looking for a long overdue eye exam and new glasses and chose this place due to good reviews. I had a great experience with the staff and the doctor gave me a very detailed explanation of everything while giving the eye exam. They didn't try to upsell me with anything expensive and I picked out exactly what I wanted. Highly recommended. read more

Dr. Leon gave me the most comprehensive eye exam I have ever received. The staff was very friendly and spent a lot of time with me trying to pick out glasses that fit just right. I felt like they weren't just trying to sell the most expensive eye wear but actually cared about putting something that looked good on me. They gave me several options as I need both reading and driving glasses. They have a wide selection of glasses which include top end brands that I don't see at many shops. The office is centrally located in the financial district and it's beautifully decorated. read more

I love what Dr. Leon and her office manager Marissa created for the Lunette Optics space. As someone who appreciates the careful marriage of tech and design the attention to detail at Lunettes cannot be missed. Their minimalist yet cozy boutique to state-of-the art eye exam to the cloud-based recording of your results--this place is truly top notch! A big PLUS: the collection is well-curated even a first-time progressive lens wearer like me gets excited to pick up her new eyewear! Thank you Marissa and Dr. Leon read more

I visited Lunettes three weeks ago because they showed up as a VSP provider. I don't usually say this about an eye doctor but I had an amazing experience. Their customer service is impeccable. The doctor spent a lot of time talking to me as opposed to trying to get me out of the office (what most doctors do). I got free samples, I took eye tests I have never used before, and I got a cool reusable bag to bring my stuff out. Can't say enough great things about this place. read more

A friend of mine highly recommended Lunettes Optometric and I have to say that it was one of the best experiences I've had with an eye doctor. Dr. Leon was very friendly, personable, and professional. She answered all of my questions and addressed each one of my concerns. The two staff members at the office were also very nice and the overall customer service was GREAT! At the end of my visit, Dr. Leon gave me free samples and I even got some cookies to go along with them. Overall, an incredible experience and I will definitely recommend her to anyone who's looking for a great optometrist. read more

Obsessed with this place. I don't believe many people say that about their optometrist! But both Dr. Johansen & Leon are wonderful. They're incredibly thorough and honest. Their practice is super clean and Marianne is the best! She's super friendly and the overall vibe of the office is welcoming. I always recommend all of my friends and co-workers to come here. read more

This the best Optometry i have been to so far in my 5 years of needing specs. Great Doctor and friendly staff, all latest equipment and good selection of eye-wear. Dr Leon is very detailed in explaining everything. I have definitely found the right optometry. read more

I came down with a complicated eye issue and was able to make an appointment with Dr. Leon for the same day. She was able to quickly diagnose the problem and was great at making sure I understood what was going on. She is professional, kind and thorough. Marianne who oversees the front office is fantastic as well. Highly recommend this practice! read more

I've worn glasses since the 1st grade and after LASIK surgery corrected my vision for 15 years, I am finding myself back in a place of needing vision correction again at middle age. :( I have to honestly say that Dr. Garley Leon gave me the most thorough eye exam I have ever received from an optometrist. That is saying a lot considering my prescription was already a -8.0 in high school. She explained my vision issues to me in great detail, and took the time to let me experiment with multiple types of contact lenses to find the best fit. I had no idea I could even wear contacts again after getting LASIK surgery (Stanford Med Ctr). I am not happy to be going back to glasses and contacts after 15 years of freedom, but Dr. Leon has made this transition easier and in the most professional manner. Thanks Dr. Leon!! read more

Love this place! The customer service from beginning to end is absolutely wonderful. I found it pretty afordable as well. I only came in to buy a pair of new glasses, as I already have a perscription. But I will be back once I need my eyes checked again. I know of this place from several co-workers that come here. I highly recommend this place!!! read more

I NEVER write Yelp reviews..but I had to break my Yelp silence for this one. I explained to the woman helping me what my budget was (around 200-300 for frames, not super high but definitely not low balling anyone here), and she immediately pulled multiple pairs that were $200-$300 over that budget. I then explained that I wanted something a little less pricey and she scoffed telling me that if I wanted something nice to wear every day my budget needed to be increased, so she refused to even point me in the right direction of the frames within my budget. She then must have been frustrated with me or something because she walked in the back to grab a drink and her phone, completely abandoning me mid search - there was no one else in the store either. She sat behind the counter drinking her Starbucks and browsing her phone until I found a pair I finally liked. I tell her that I think I finally chose a pair and to my absolute shock she tells me "to be honest, I think you look like you're wearing your boyfriends glasses". I am all for honestly, don't get me wrong! But when I enthusiastically announce that after 45 minutes I have picked a pair of glasses, offending me wasn't exactly what I had in mind. I couldn't even buy the glasses because the idea of giving her the satisfaction of a sale made me sick to my stomach. Beautiful place but I walked out feeling worse about myself than I walked in, definitely would never send anyone here. read more

Really top notch service! I have been going there for a couple of years for my eye exams and recently I decided to move to progressive lenses. I got an appointment with an optomotics read more

I chose this place for its location, easily accessible if you work around fidi. Dr. Garley, I believe the main optometrist, was very nice and inquisitive in regards to my eye health - their check up is very thorough. The staff outside are friendly and professional and always had a smile on their face. Overall a good experience as their shop was nice and clean. My only caveat is that even though it was a good experience, it sure was pricey. Even with vision insurance, my out of pocket sans new glasses or contacts was about $150. For sure it was the location I was paying for but it pains me thinking about the out of pocket amount for the vision exam only. read more

Dr. Leon and her staff are just excellent. We just recently moved to the Bay Area and I would walk by Lunettes on my way to my office. After many failed attempts of coordinating my schedule to go to an eye doctor by our house in East Bay, I looked up Lunettes and was thrilled to see the positive reviews. I was not disappointed. It was an incredibly thorough exam, and the equipment is top notch. But most importantly, Dr. Leon is very knowledgeable and I learned more about my eyes than I ever thought was possible. She and her staff thoughtfully walked through my options. They also have an excellent selection of frames from high end to more affordable options. Finding new doctors after our move has not been fun, but I'll claim a W for this one! read more

Dr. Leon is a very good, organized Doctor of Optometry. Her downtown location is very convenient. The office is very clean and is equipped with the latest advanced technology. In Europe I only saw this equipment at a famous eye doctor in Zurich. Coming from Europe I was overwhelmed how fast you can get an appointment. It was very convenient to get an email reminder and not a call from the doctor to confirm the appointment. Knowing that my sister has a wet macula degeneration she checked my eyes extra precisely. I was very impressed how the computers calculated my vision first and finally Dr. Leon fitted me the perfect contacts and glasses. It was very convenient that Dr. Leon has all the trial contacts in her office. So I did not have to wait for the trial contacts. I am very nearsighted and had problems with my previous 2 week contacts because they got somehow blurry and inconvenient after 1 week. Dr. Leon changed my contacts to another brand and also recommended the perfect cleaning solution for my contacts. I am very glad to have met Dr. Leon because now I have the perfect contacts and vision. After my visit to the doctor I sat together with her assistant Marianne to get the best value from my vision plan. Marianne is also very knowledgeable and kind. Life is so different seeing everything precise. Thank you! read more

My favorite optometrist ever. Friendly, expert, and technologically advanced. From reusable forms to floor-cleaning robots, this place is sprinting into the future. read more

This is my go to place for all things involving my eyes. The staff is super friendly and responsive. I look forward to my eye appointments with them. read more