Sonja (sp?) was flexible, fast and funny. And thourable! Thank you for cleaning my dirty…read moreapartment when I couldn't!

We had called for a deep cleaning and were quoted a reasonable rate so we booked it and the Rebecca…read morearrived on time. We were moving and had 3 of the 5 bedrooms empty and we keep the house fairly clean but we wanted to find a Housecleaner to prepare the house for listing it to sell, However, when my husband got home, she charged us $50 more than I was told and my husband paid it unknowingly. $178 total When I got home these were all the things found not completed !!!!! See photos The microwave was never cleaned, trash not taken out, floors dirty, mirrors not cleaned or dusted....... I called Guy and he did not call me but had Rebecca call me and she assured me she'd come back and clean it. Then i came down with Covid (4-5 weeks) so everything was postponed to ensure the housekeeper would be safe to clean once we left the house to the new house. So fast forward to that day and she said she'd be there at noon. But then I got these other texts from her as to why she was late each hour and by 6:30pm I had had enough of her nonsense. Guy did refund us $50 but very very disappointed in the terrible lack of housecleaning and that she never came back back to complete job at our scheduled time!!! We are also missing a new prescription that we never found. We do not recommend this company for cleaning! Not dependable, not professional and waste of money and time!!! Very disappointed Update: I just read the owner's response to this review and I am reassured that this is NOT a professional cleaning service and after reading his response it is obvious to see he is resorting to slandering me because I shared my honest experience. The pictures do not lie and neither do the pics of our texts where she kept making excuses for being 5 hours late. I was not happy and told him that and no longer trusted their cleaners to return and make it right. When I asked Guy for a list of what they require for the maids to clean he told me his computer blew up and could not provide me a list. You be the judge and you decide. Peace

Lindsey responded to my service request right away Came out to give me a quote on the work I wanted…read moredone and fit me into her schedule Great service The work done was very good She is professional very respectful And the value was spot on

Don't wait for me to call her the next month to set up a date for the cleaning for August to inform…read moreme that they are dropping me as a customer! When was she planning to call me to tell me the bad news, anyway? I'm in Dallas...I don't know why I'm shown as Chicago!

I was looking for cleaning ASAP. I reached out through Yelp and Jacky got back. First, great…read morecommunication. She responds fast. Next, she gives personalized service. I requested a few services and had a specific request, that I needed a ETA, and also communication before 5 min of getting there, so that I can have my senior father open the door and wait there. Others could not do it but Jacky could fulfill that request. That was easy on my father who has trouble walking to the door. And cleaning was great. There was a room and bathroom that was not cleaned in months, and she scrubbed it like there was no end. Excellent. Thank you.

I paid close to $800 (which already seemed outrageous) for a one time deep clean and I was so…read moredisappointed with the quality of work! I had to remind them that a several things were left undone and this was a team of 3 PEOPLE who came and it STILL was not done. They seemed extremely rushed when they left and it was beyond frustrating. I decided not to use them for regular cleanings. Im thankful they came out, but the service and cleaning was wack.

The complaint I had was resolved by Jill the office manager. She gives very good customer service,read more

Incredibly responsive and thorough! Service was very much appreciated, as well as the fast…read moreappointment time.

They were on time professional did a deep cleaning to my mother in laws house. Fair pricing, too…read more MIL was very happy with the service especially with her bathroom and shower stall that she can no longer manage because of her age. She will be a repeat customer.

Norma's team did a great job! My home is now ready to sell!! I asked for them to do a few extra…read moreplaces and they did it willingly.

After a really terrible experience with a woman from NextDoor, we decided to go with a legitimate…read morecompany that would stand behind their cleans. We read a lot of reviews and I'm really glad we ended up going with The Maid Place. They sent a team of 5 for our first "deep" clean to start off our service and they worked so hard and so fast! When I pointed out a few things at the end that I'd like fixed, they did it quickly and without issue, and I was charged less for this team of 5 who did an amazing job than the 1 woman from NextDoor charged me who did a terrible job! Don't waste your time with random "independent business people" on apps, just go with these guys. They will do an amazing job, they stand behind their work, and they're so professional and easy to schedule with!

They do an amazing job. Incredible team. They will clean with detail all specified areas and change…read moresheets if wanted. They are focused and professional.

They were ok but they put big scratches on a mirror. I asked to replace and they offered a small…read morecredit on future cleanings.

Amazing cleaning service from start to finish. Very clear and quick communication in the beginning…read moreto answer all my questions and lots of updates on appointment and arrival time. The crew did an amazing job and even allowed me to check progress in each room as they went along. Shout out to Christina for her baseboard skills and John for making our oven sparkly and new! Amazing work! Would recommend 10/10

They are awful and Useless! they charge by the hour and cant tell how many hours they'll be at my…read moreplace.... they say if i dont want to pay they amount they tell me ONCE THEY ARE ALREADY HERE. then i can change the type of cleaning??? NO WAY. ohhh and they wanted to charge me $25 for gas!!!! WHAT????