The staff at this Lush in particular are amazing. They let me try everything! Each time I'm in I spend a few dollars but the products are worth it, they are scented all the way through, they last weeks, they even tie my purchases up in the scarves to create little perfect purse gifts! No where does that. I have a photo of one but didn't want to post the workers face. I'll try to edit it! Thank you Lush ladies and gentlemen, he's she's theys! read more

Everything here smells amazing . The staff is super friendly and helpful. I love let the good times roll please never go out of stock!

I am a regular at LUSH and always spend a lot of $$$ when here. I get samples- and it is never a problem - before I commit to buying a new product. Today, the new manager "Abby" literally went out her way and came behind the counter as one of the employees was cutting me a sample to say "we don't sample that" which was a new bath bubble bar. She told the guy that "they don't sample bath products" Excuse me, that's what most of this store is. She was very rude to me and condescending when I first came in. Not sure what her problem is but I have never been treated like that before at LUSH. I love coming to LUSH bc everyone is so happy, cheerful, and willing to help. She was the complete opposite of what I am used to here. Their customer service is always outstanding but this episode left a sour taste in my mouth! I am extremely disappointed. I don't know if I will come back to this LUSH if I have to deal with her again! read more

Love this place!!!! Had the greatest experience here shopping with the incredibly knowledgeable, friendly and fun Fernanda! Huge shoutout to Fernanda, she is a huge asset to your store and made my quick errand an enjoyable shopping experience. People like her make the difference between going to the store or just shopping online, and service like that, you don't get online. I feel like I made a new friend! read more

I went to Lush the other day and this nice employee walked up to me and said "Hai what can I help you with today". I said I asked for Kalamazoo she gave one to me and told me the ingredients it had and I purchased it. And btw the Kalamazoo is working perfectly on me, also I believe the employee's name was Jen I believe. read more

Horrible staff. They made my healthy 3 year old wear a mask. It was insane. Do not go there. So rude. This store will never have my families business. read more

Omg the nicest and most helpful. Stormy was amazing, so knowledgeable, and really wanted to help me cure my dry knees. She recommended some great products and gave me some samples to see what's best. They were so great with my children-- I'm really impressed by the service and products at Lush. read more

Stopped in this store while in the mall. It was my first time and I am not their typical client. (Older man) . I was looking for a new shampoo bar with natural ingredients and they provided more than one. I purchased the bar called "dirty". Masculine minty scent and appeared what I wanted. Great product ! It has been several weeks and I wanted to get another to keep in reserve. Guess what .... looks to be discontinued already. Tried their website to track anywhere local. Contacted their customer service thru chat and they will not allow any local stores to Mail item to clients directly. I was willing to purchase several and even pay any reasonable shipping. Ship to store, nope on that also. Transfer between stores, nope ! So the store gets a great 5-star review and deserve it. Their main company however .... needs some improvement. Someone wants your product, you need to get it to them. Especially when they are willing to do about anything reasonable to get it. They could not even share if the product is being discontinued or just out of stock everywhere locally. read more

I'm blown away that anyone would have a negative thing to say about this store, and this location in particular. I went in today, and I'm a HUGE lushie. I was immediately helped, although I didn't even need It. The staff was warm and friendly, and I even had a chat with one girl about her home town, since I'm a huge fan of Virginia. They were FULLY stocked, even at 8pm, and they went out of their way to find me samples of products with my favorite scents. Absolutely outstanding customer service and inventory. So glad I live next door to this location now! read more

Oh I got a bar of lotion there it was as if it were a bar of soap but it was lotion I cannot wait to get another one my daughter had bought it for me last year and I want another one so bad I'm gonna have to go there I love this place read more

UPDATE: We went back today and gave it one more try since it looked like different associates. What a difference! Taylor helped us and couldn't be more customer service savvy. I will gladly go back again. Thank you again Taylor! You're definitely an asset to Lush. read more

I love their products especially the bath bombs they smell good. My favorite products are their lotions because they are very hydrating and smooth on the skin my favorite lotion is called sleepy and it smells really good I would recommend going here!! read more

This store is on the smaller side but still has a great selection of Lush products. I like this location because it has a smaller staff size which is nice because other locations have small stores but a ton of staff which can be overwhelming. Here though, there are not as many people which I like. They are very friendly as well and can answer any questions about the products that you may have. Overall, this is my new favorite Lush location. read more

I love going into Lush even though it wreaks havoc on my sinuses. I went into the store with a mind to purchase some of the Halloween products. I wanted to get the Lord of Misrule Bomb and the Sparkly Pumpkin Bubble Bar. I've heard great reviews about both products. The ladies in the store were extremely friendly and warm as soon as I walked in. They were able to help me locate the Lord of Misrule Bomb but didn't have the Pumpkin bar. They were able to recommend a great substitute that smelled really good and had all the sparkles that I require from time to time. I can't wait to cause all kinds of bubble trouble in my tub. read more

So obsessed with Lush!!! I always look for them when out of town, the staff was so friendly there! They typically are, love Lush!!!

I come to Lush often and as soon as you walk in you are greeted with a warm welcome. I have tried a numerous amount of products from the face masks, to the bubble bars to the lip scrub and the hair products. This time I bought the milk bubble bar foot bar that is infused with orange (Cant remember the name) but it is phenomenal. One person in particular, Lyric, was EXTREMELY helpful. Any question I asked regarding the ingredients she answered and was filled with knowledge about the product. She was super friendly and a great worker to have on your staff! read more

Just ran into the Wellington green mall because my daughter needed some quick Christmas presents for her friends. Of course being teenagers they love Lush. Every time we go the staff is always welcoming and helpful. read more