This store is in the downtown Market Square in Lake Forest. I was greeted twice by the staff in…read morethis store stocked with high end cosmetics, soaps, candles. I bought some Osea products (I've bought from the line before), but unfortunately the skin mist makes my skin itch so I'll have to return it. Hope that goes well. They gave me some free samples. I might not become a regular customer but the products here are luxurious and high quality.

I love this team, Paula, Katherine, etc. Thank you for making beauty fun. It is a pleasure always.read more

This is happily not a typical experience in any other Bluemercury. I happened to be in the area,…read moreand as I love love love Bluemercury, I went in. Then I remembered why I generally avoid this one! Unpleasant, unhelpful, zero eye contact salespeople - come on now, makeup is supposed to be fun, a nice distraction, an easy sell. But not this location. Three salespeople, one on her phone, one avoided eye contact; and the one that 'had' to interact with *the only customer in the store* (!) couldn't have been less courteous, friendly, or helpful on any level. So sorry I purchased something (which karma-like seemed to have disappeared later lol) - super bad vibes.

The manager Janelle could not have been more rude. She refused to match a discount that was being…read moreoffered on the bluemercury website. Her staff was embarrassed by her behavior, and they seemed mortified, but not surprised by how rude she treated her customers. I would never spend one more dollar in that store that,woman should be fired (not to mention she looks incredibly scary). Go to Ulta, Ross or Sephora

This Sephora is located in Deerfield Square, where parking is easy in their parking lot. The store…read moreis big, bright and clean, and very pleasant to shop at. If you are unfamiliar with the store, the many displays of colorful merchandise could make you feel lost. Fortunately, every staff member here is friendly and eager to help. They know exactly where every item is! Also, when it appeared that the popular brow gel that I was looking for was all sold out, one of the female sales associates suggested that she looked in the locked cabinet below the display. I was happy that she found more stock in there! I found and purchased everything that I planned to buy in this visit within a short time. I will definitely continue shopping here.

This is my favorite sephora near the Chicago area right now. There are like no long lines at all…read moreand the staff is like so nice there. I really recommend this place

Elixir Inc. is a company owned and operated by Ms. Edlira Aleksi for approximately 3 years. I have…read morebeen a customer/ retail reseller of her products for about a year. In the last 6 months she has added about a half dozen products, many of them whole food herbal products to her line of Mediterranean sourced oils for the skin, hair and face. When I first started ordering them about 5-6 months ago, they came from the manufacturer with a seal over the screw on cap. More recently in the last 2-3 months, these products no longer had a seal on them. In fact, none of her products had a manufacturer's date or expiration date. She said that the herbs in them acted like a natural preservative and they would last years on the shelves, much like spice blends that you purchase in the grocery store, so I didn't think much of it. Her topical sealed Hair, Skin and Hair products, were selling faster than the food/ herb based supplements mainly because the labeling was so unprofessional on the food/ herb based products. I s/w her regarding her labeling, which she created on her computer, and several times the labels actually fell off the bottles and I would have to tape them on. About 3 weeks ago, a weird fermentation/ chemical reaction was happening in the bottles of 2 of her whole food/ Herbal products. I took pictures and brought it to her attention. Due to the fact that these products were not SAFETY SEALED for the protection of the public, which is a standard in the supplement and OTC industry since the TYLENOL murders in the 70's. I then got a complaint from a friend of mine, who I had given a couple large bottles of her Maca and Camu-Camu to. My friend opened both bottles and found that they both contained the same product, Camu-Camu, instead of one being Maca. When I brought this to Ms. Aleksi's attention, she said she would send my friend a bottle of the Maca, she never did. Her sloppy manufacturing and mislabeling can cause food born illness and Anaphylaxis.

From the owner: Give pure nutrients to your skin to naturally rejuvenate…read more Skin care products with formulas and ingredients reintroduced from ancient Mediterranean tradition. Call now to sample and find out the benefits first hand.

I hate to give this business a 4 star when it's really a 5, but i don't want to give in to the…read morehype.The hype would be is that Blacks cannot run businesses that cater to our own people or do well. Its no secret to anyone with eyes that Blacks don't own much of anything, and the Blacks that do (have buisnesses)take their money and run off to non-Black areas asap leaving these areas to be bare and useless until someone else comes through to make money off of us.. All too often forgetting about the fact that Black people need to eat, drink, go shopping ,socialize and have a job in which should be provided by people that look alot like ourselves. Now that that's over, ill explain why J- Beauty makes the cut. I don't expect Koreans or anyone else to love Black people or even want to be bothered with us. That's not what page I'm on.If you have special talents, looks or money, or at least one of those things that would all be different.Thats how most of us Blacks get over anyway. All I'm asking for is a little respect and kindness when i walk into the door.A shopping experience where i can get in and out without tripping over things.I don't like being followed all over the damn place.A large selection of items to choose over also wouldn't hurt either.Clean stores, well air conditioned with sturdy floors and decent enough prices. Even though i had sworn off Korean owned Black beauty supplies in the past i Will step out on a limb and give this business establishment a high praise for sticking to all of the things mentioned above. I don't try to support these businesses if i don't have to.This is not to say that when i get back to Los Angeles i wont be all over K-Town or Monterrey Park or other Asian areas.Im just saying that i wont give my money to 98% of any of these establishments that make me feel like crap anymore. J-Beauty has earned my buisness and has changed my mind as far as this is concerned as long as I'm in the Lake county area, and if they hadn't trust me i wouldn't be writing a review giving them such a high recommendation . The next time as a Black women you are feeling you are not getting the respect you deserve and you don't have time to order your items online.I'll make a suggestion of J-Beauty on the Plaza with Lewis Produce to get all of the things you need in the meantime without all of the B.S you're normally use to!

The people who work there will stare you down and make you feel uncomfortable just for looking…read morearound. They discourage people from buying anything. One employee asked if I'm a customer. I was going to be, but changed my mind and left the store.

I was recommended to go to Madison Reed for hair color, since they do not use ammonia in their hair…read morecolor. The first experience was nice. The salon is clean, and does not smell of product. My first colorist was very nice. I liked the color. My only complaint was I had roots showing within a couple of days. I had joined the pro level subscription, which meant I could get my roots done as often as I wanted. This is where it went downhill. When I went to try to get my roots done, I was told there was nothing wrong with them, and it must be the lighting. For a company who says you can come in as many times as you'd like for root touch ups at the pro level, they certainly do not want you to. The tech did my roots. The next day, I dried my hair, and my roots were showing!! I used the powder they sold me, and waited two weeks. I went back for another root touch up. The same thing happened. I washed my hair, with appropriate products, and my roots appeared. Whatever they had been using since my first trip was not permanent. I now had well over a half an inch of roots. We come to today. The tech asked if I used demi-permanent or permanent dye. I said "Permanent dye." I was getting an all over dye color, hoping this would color all of my roots. I was shampooed. I dried my hair, and left. Imagine my shock and dismay when I looked in the mirror and saw my roots!! What products are they using over there? No, it's not the lighting. No, it's not an "ashy" color. I went home and my son noticed right away. My husband noticed when he came home. I am very disappointed. I have cancelled my membership.

Marzanna, is so good at what she does, I love my hair color…read more I would definitely recommend.

The variety is amazing here. Hair and other grooming (for lack of a better, more specific term)…read moreproducts are here in droves. There is some apparel for kids and teens, not much, but some cute things, as well as a good selection of jewelry. The beauty items are extremely specific and well priced - I noticed an aisle with a huge section just for different nail files! Who knew there were so many? This place could easily take advantage of its prime Highland Park location and charge higher prices with an attitude. Neither is a concern here. They are friendly and happy to help. (I think some personalized summer camp-specific items are pricier, but that's an exception.)

Marylou is great; she has been cutting my hair every time for decades…read more She is more popular with the women.

Worst pharmacy ever- they are crabby and take so long to get anything ready. Go to Osco- they are…read morepleasant and usually have it ready same day. This pharmacy must treat their workers terribly!

Absolutely the worst Walgreens I have ever been to. Every time I have used this pharmacy there is…read morean issue. They never contact you for out of stock items or the need for doctor approval. They are not empathetic or considerate of our time. The customer before me had same issue. No apologies. Maybe they need additional staff or training. No excuse! It's probably best to drive to another location. I know that I will.

I was excited to see Sephora return to the area, as the nearest location previously required a…read more30-minute drive. I visited on the second day of opening near closing time. While I was greeted verbally, the staff felt unengaged and assistance was lacking despite more staff than customers. When I asked about the opening scratch-offs, I was told they were only available the next day. I asked a manager if an exception could be made since we were spending over $400. We were informed the scratch offs were allocated by day and we'd need to return tomorrow to get one. We returned the next day, and the experience was completely different. Raye was warm, attentive, and genuinely helpful--offering product insight, lipstick swatches, and consistent assistance. She truly saved the experience and is the reason I'm willing to give this location another chance. I usually shop the Deerfield location, which consistently has excellent service. I'm hopeful the first visit was due to opening fatigue and not a reflection of the store's overall culture.

Terrible store. Usually go to Kohls Sephora. I stopped by on the way home. She forgot to apply my…read morepoints to the purchase or didn't do it purposely. The moment I walked in two workers were following me around the store. I mentioned multiple times I want to browse and check out products that are not available at Kohls Sephora. I get the policy of the store to ask customers do they need help, but there's difference when someone is nagging you constantly, following every step you take, watching you testing products, when you said you want to shop by yourself. Never coming back to that location. Sephora should seriously reconsider their policies regarding treating customers. I'm a rouge member and spend a lot there yet I'm not allowed to shop normally at peace because workers are harassing me.

I actually like the selection this beauty supply store has to offer. They have a wide variety of…read moreoptions to choose from and the prices are reasonable. They have some type of sale or discount going on every day and you can build up points every purchase to get money off. I pretty much always find what I need. If I need help with something the workers are usually pretty helpful about pointing me in the right direction. The parking lot isn't super big so when it is packed waiting on parking is annoying or trying to find nearby street parking is a hassle. Otherwise this is the my go to store

This has to be the worst customer service place ever. There's a depiction of a black woman in their…read morelogo . Even though they are all of Asian descent. I come here because it has the biggest variety in the area but never have a good experience. Spent 100 here on Saturday. Had extra hair to return because the policy states returns are taken up to 7 days after purchase. I come in and the employee says he can't do returns but he can do exchanges which are the exact same thing. He then says only the owner can do returns . Which is not at the store. He says they'll be back within 30 minutes so I wait. He and the other cashier then start speaking another language about a "return" . All while I continue to wait on their manager. I would not recommend this beauty supply to anyone. I can't wait for another one to open in the area. Because they've been doing bad business for too many years.