Now listen. I came to this place to have an experience. As I did not buy anything nor even step…read morefoot into the store. This establishment is the best place in America. As I was eating lunch on the side of the building a wave of extreme silly monstersness came over me and I have never had such amazing vibes in a parking lot before, and I thank flooring america for making this day happen. I encourage everyone come here to have good vibes only! Thank you all love you bye!

I went to flooring America for new carpet in a house I just bought. I had a lot of questions, since…read moreI do not know a lot about carpet. They answered every single one of my questions in a very respectful and professional manner. They helped me pick out a nice carpet that is good with my grandchildren and animals! It was all at a good price! I would like to thank Bryan and his crew, who were all very helpful!

These people know what the term "customer service" means. They take care of everything start to…read morefinish and make it look really easy all while listening to exactly what you want, even if you aren't sure what that is. My experience with this company is unlike any I've had in a long, long time. It's wonderful to walk through the front door and be on a first name basis with the person you're working with. They had lots of high quality options for me to pick from that didn't break the bank. I enjoyed working with Lindsay to update my kitchen in my newly acquired condo. She was great to work with, her communication was excellent and she has great taste in putting things together. I could not be happier and will work with her on a bathroom project next, along with the contractor she recommended to me that was just excellent.

Hampton's has been difficult throughout the process of replacing our countertops. We have worked…read morewith Lindsay, who is very pleasant, but does not work quickly to rectify issues. I found a granite pattern that I liked in August, and I was sent to Carstin Brands in Arthur, IL to pick out a slab. Upon arriving in Authur, I was told that I can't pick out slab there as it was the fabrication warehouse, and I needed to go to Schaumburg to the showroom. An hour drive each way to Arthur resulted in a wasted day. I went to Schaumburg and picked out my slab, no issues there. The slab was installed at the end of August. The installers from Carstin (the fabricator) were professional and timely. Immediately after installation, I noticed several spots that were chipped or filled with a rough, gray putty-like substance. I contacted Lindsay to rectify the issue, and she attempted to facilitate a solution with Carstin. Fast forward to November, the spots still had not been fixed, and I had made several attempts to contact Carstin with no return call- and the answer from Hampton's repeatedly was that "billing has been made aware" so that we would not be responsible for the balance until the spots were corrected. Carstin finally came out to fix the spots after I stated that I would not be recommending Hampton's or Carstin based on this experience. I waited to pay the balance until a new statement was issued, just in case we were charged for the repairs. Sure enough, I just received the statement and we were charged for the repairs!! I have made several attempts to contact Hampton's and stated that we will not pay for the repairs charged, with no return correspondence. This company clearly does not stand by their work, and I will not recommend them to anyone. I love my countertops, but I am very disappointment with this experience.

Ryan and his crew were fantastic. We hired them to move a gas line in our crawl space and they…read morewere prompt, courteous, and professional. We were so impressed that we hired them for our kitchen and bath remodel as well. They listened to our plans and ideas and executed them flawlessly. We were thrilled with the results and would highly recommend them! I uploaded a picture of our amazing new kitchen.

We called, had a guy come out and look at our basement. He said he would get an estimate out to us…read moreASAP. A week went by, no estimate. We called, the person who was at the front desk said she would tell the estimates people to get back to us right away. We waited a week and called again. Same conversation. We waited a week and called again. Same conversation. After three and a half weeks we gave up. Still waiting on that estimate!

These awesome people did my mom's stone. They were the most professional company that I could find…read morein Illinois. They were so patient and understanding, and they understood our plans and did the most awesome job for me and my brother. We made payments and they were gracious. I will always recommend these fabulous people. I know this company will do wonders for a lot of customers. Thank you from my brother Eric Simmons and Dawn Permenter.

When we walked into the show room, we were met by a very knowledgable salesperson that took us…read morethrough the different types of countertop material that was available. The salesperson was very patient while making our decision. The person that came to measure was very professional, as well as the installers. We went with quartz with an undermount sink. The countertops have been installed a month and we love them. The whole experience was top notch from beginning to end.

I am so very pleased with my new quartz countertops. Everything from working with Jamie to John on…read moremeasurements and the guys that did the installation was simply outstanding! Thank you all so much.

We could not have been happier with our countertops from US Marble & Granite. They traveled down to…read moreEdwardsville, IL to do all of our tops for our kitchen and bathrooms in our new build. I'm obsessed with how our full height quartz backsplash turned out. The guys disguised the seams perfectly and Lynn and Lisa from the office were amazing to work with. I would highly recommend them!

I explained what I wanted and they delivered exactly that!! Installation was quick - tidy - and…read morefriendly! Thank you Heartland Granite!!

I recently decided to remodel my kitchen and after calling multiple countertop companies I decided…read moreto proceed with Heartland. The process was smooth and without an issue. Most importantly the finished product and install was exactly what I had hoped for. Well done, Heartland!

My wife and I went to CabinetLand when we renovated our master bath. We were pleased with the…read morequality of the materials, but extremely displeased with the customer service. We had measurements and descriptions of what we wanted (a corner bench in our shower). We were pushed into a full bench by a "professional" assisting us. We were told that once we signed the contract, there were no refunds, no returns. The contract was sacrosanct. Once our contractor saw what was ordered, he went back to CabinetLand without our knowledge and told them to order what we had wanted from the beginning. However, CabinetLand never told us they were changing our order -- breaking the contract -- nor did we ever sign any second contract. This cost us an extra $800. Now, we got what we wanted (and we have the materials for a useless $800 full shower bench in our garage), but we should have had what we wanted to start with. AND, for a company that beats you over the head with the contract, they didn't give two rips about it from their end. We sent a letter (not email--an actual letter) detailing all of this afterwards -- not looking for a refund, just telling them why we would not be recommending them. Crickets--no acknowledgement of the letter. I'd go elsewhere, if I were you.

Rob at Cabinetland designed our kitchen, and we couldn't be happier with the results. We love the…read morecabinets, the countertops. Rob is good at listening and suggesting solutions. Our new kitchen is much more functional and a joy to use. Note that some kitchen design aspects (flooring, paint, window treatments, backsplash, etc) are beyond the scope of the service that Cabinetland provides. In our case, we were able to put together a complete design with help from sales reps, internet, and a paint consultant at Sherwin-Williams.