Amazing! I'm usually very picky when it comes to my pedicure and they definitely delivered what I asked for I'm not sure what his name was but he did everything asked for! Only complain I have is wait time but not bad. read more

LUV Nails Lounge - Nail Technicians Near Me - Victorville, California

See all

Expensive asf. Always packed. Rude customer service. Just one set of gel X nails was almost $100 like all I did was a simple set no design or jewels. read more

Nail shops, especially in this current climate where passionate artists and nail techs are thriving--whether in a traditional nail shop or a private salon suite--are a dime a dozen. It's become widely understood that intentional customer service is not always consistently upheld in these spaces, for many reasons that can vary depending on the area, location or nature of the establishment. However, there are still customers who value these services, have a genuine want for them, and choose to spend their hard-earned money supporting these businesses. The expectation is not perfection, but rather professionalism, care, and a level of intentionality that reflects respect for the client's time and investment. If someone is coming in for the first time and has questions, the response should not be met with defensiveness as long as the other party maintains a respectful tone and is simply seeking clarity. A client's curiosity or need for understanding should be met with patience and communication--not frustration or dismissal. Even if there is a language or culture barrier!! Phoebe is her name. She was combative, rude, rough. And instead of working through the exchange, she copped out by claiming "discomfort" when there was no need and decided to not finish the work she started. Do better. read more

I can today to get my acrylic fill and a pedicure for me and my daughter. Normally I come and Hannah does an excellent job with my nails. Today she was not here so a man with a cap and mustache did my fill and it was terrible. The shape was bumpy and he used an acrylic powder that is darker than usual Hannah's uses. You can see the darker acrylic where my fill is so he tried to convince me it was the same and even covered it with gel polish. I hate the result. The lady doing my daughter pedicure did not finish her pedicure and started working on another lady and then tried coming back to my daughter touched her feet with the same dirty gloves she used on the other customer. This is unhygienic and I am going to put in a formal complaint to the State. I will not be coming back. What if my daughter gets fungus on her feet. read more

LUV Nails Lounge - You can see the difference in acrylic color where the fill is. This is terrible work - Nail Technicians Near Me - Victorville, California

I went to this nail salon for the first time and had a subpar experience with Tran, the nail tech. I purchased the Royal Pedicure that was more like a Peasant Pedicure because there was nothing Royal about that horrible experience. This man cut down my nails without attempting to file and shape them! Who does that?! Everybody knows your nails are supposed to be filed and shaped after a cut down! Then he barely used the pumice stone on my feet so I had to ask him to use it again. His response "I already did". Yeah barely was my thought but I didn't want to be rude. So I told him I know please use it again because my feet look like you haven't touched them. He got an attitude because I called him out on cutting corners on doing his job! He didn't use a specific lotion package that was used on the lady that sat next to me, instead he used a lotion bottle that is probably used for basic pedicure packages. Then he didn't apply a base coat on my natural nails before applying the nail polish but the cashier told me they don't apply base coats on the natural nail if you don't get gel nail polish. That's crazy! I've never heard that nor experienced this. The Cashier kept having excuses for the subpar experience and I think it's unacceptable. I did not leave a tip and requested a discount for the disappointing service. The Cashier had an attitude about it but I didn't care because like he was advocating for his subpar nail tech, I was advocating for myself and I encourage all of you ladies to do the same if you receive subpar service. read more

Ive never had a problem here until today, I told the girl the jelly in the bag was too hot, she continued to go anyway. When I looked once I got home, I noticed my toe had blistered and she had the skin off. read more

LUV Nails Lounge - Blistered toe from hot product - Nail Technicians Near Me - Victorville, California

I've been here multiple times today has by far been the worst ! If the owner that sits in the very back corner isn't there DO NOT GET THEM DONE! I come in and requested a certain person FOR A REASON! My toes were done perfectly fine. But once it was time for my full set they were fighting about who to send me too . I asked for SHORT DUCK STYLE. The boy in the front said "no worry we have lots people do for you".. I said PLEASE MAKE SURE THEY HAVE THE EXPERIENCE!!! They sent me over to LINDA... HORRIBLE!!! I honestly wasn't going to pay because of the fact that they said they could do the design and wasn't able too! Linda NEEDS TO FIND ANOTHER JOB... read more

LUV Nails Lounge - HORRIBLE SET BY LINDA !!!!!!!! - Nail Technicians Near Me - Victorville, California

I paid over $100 for a gel cat eye pedicure. Within 2 days the gel came off one of my toes. I came back and they fixed it, later that evening the gel came off of another toe. I went back into the salon the next morning asking for it to be fixed. The owner got irate with me for complaining and for asking for my toes to be polished again. I asked for the polish to be removed and to make sure that there wasn't any oil under the polish on my nails so that the gel can adhere to the surface. He got very upset when i started recording and then refused to fix my feet. This is a horrible way to handle business. I will never again patronize this business and you shouldn't either. I will also be filing a complaint with the state board!! read more

LUV Nails Lounge - Nail Technicians Near Me - Victorville, California

Just wanted to leave a little update it's been 25 days (almost 4weeks) and my nails are still perfectly intact and on with no lifting ! Any other place they would've fallen off already but oh my !! They're grown out but still on strong with little to no damage! Just slight fading of the polish ! Overall still amazed ! read more

See all

I don't normally come here because of the inconsistency in service, but I made an appointment, the nail tech started me and about 10 minutes into my fill she says her appointment is here and she can't finish me. And then I was going to have to wait another 15 minutes for another tech to be available. They should have asked me before they started me if I was ok being bounced around or to just wait for the next tech read more

See all

I had the worst experience Rushed, sloppy work and very unprofessional. I paid extra for cuticle and calluses removal and it was done terribly. Staff sat around laughing and staring at us the whole time, which made the experience uncomfortable. Definitely not the relaxing nail appointment it should have been. read more

After removing my nails, I noticed visible indented rings of fire etched into my natural nails. My nails felt thin and weakened afterward. I wish more care had been taken. For the price I expected more, might as well have gone to a nail tech. read more

LUV Nails Lounge - Asked for zebra print nails and they delivered!!!! - Nail Technicians Near Me - Victorville, California

See all

Gel pedicure chipped right away. Called and came back for a fix and waited over an hour with no help. Walked out. Never again

First at the start they were vary nice to me and my mom and tia once we sat down the guy doing my mom's nail was being very rude to her and not listening to what she had to say about her nails she does not speak English very well but he was being very dismissed with her and did not do what she wanted even after I explained to him he also cut her many times she is very upset. Not only that they over charged me for a simple French tip and were so rude when I ask why, yes it says 45 and up but for the job they did was not worth it read more

My last visit. The nail tech made this face when I said I didn't want gel. She then acted like my needing to choose a polish color was an inconvenience for her. I've also had other experiences being abandoned in my chair with no one to help me put my shoes on to leave. Very uncomfortable and awkward. read more

I have been coming here consistently for a few months. I have gotten about 4 maybe 5 pedicures. Each one has been a good experience, I normally come in as a walk in, and get the royal pedi, they ask me if the water is too hot/ cold and adjust, the chairs have massage which is nice, and I've had a good experience with the nail techs, friendly, and my nails have looked nice each time. read more

Don't get mad at the customer when your employee quoted a price of $20 for a regular pedicure. The gentleman that's the gentleman that does manicures that sit right up under the front desk is a very rude person. DONT GO HERE. They set the price how they see fit. read more

I love getting my nails and toes done here. They last long enough and they know how to make them look right. As long as its not one of the guys who does them too thin that they break. You can relax with a courtesy drink and smooth music they always have on. Plus they do a great job on eyebrows too. read more

the one coat of nail polish wasn't enough for the gel x nail. asked the tech to add design to cover of the nude polish. no price transparency. set cost $90. two nails were crooked. never coming back. read more

LUV Nails Lounge - Nails - Nail Technicians Near Me - Victorville, California

Updating my review thanks to EMILY. I've have several bad experiences at this nail shop and only come here due to convenience. The last 2X EMILY has given me excellent fast service and actually slayed my nails. She doesn't talk much but gives great service and definitely worth trying. I give EMILY 5 for the pedicure and nails she did for me this past month! Shape, length, design exactly what I want. read more

LUV Nails Lounge - Great nail set, fantastic shape - Nail Technicians Near Me - Victorville, California

They are so kind here. They always take me in even without an appointment. They get so busy so plan accordingly. I showed my manicurist an image of what I wanted. He tried his best to match it and I'm very happy with my nails! Also got my toes done. They are very happy and pretty now. They have on some tunes and lots of duos come in to get their manni/peddies! They do get a handful of self entitled customers that can be super rude to the employees. I appreciate their quick and hard work! I always leave pampered. read more

LUV Nails Lounge - Nail Technicians Near Me - Victorville, California

I've come here two times without appointment and they always take me in even when they're really busy! always get exactly what i ask for, no complaints read more

LUV Nails Lounge - Nail Technicians Near Me - Victorville, California

I got gel change, you have to check your name in a iPad upon arrival but still they skipped me after waiting more than 35 minutes. After alerting staff of the issue they had me go next. The place is small, busy while I was there. Nothing bad nor good. read more

Would not recommend. Came in for a gel manicure. The gentleman doing it seemed in a rush. The tools being used to for the manicure were not new, they were old. Big red flag. The towels being used were also extremely dirty. Not sanitary. The gentleman cut my finger about 4 different times. Didn't know how to put on gel properly. I asked him to not finish the job and left. When this place first opened it was a good spot to come to but I don't know what happened. It went down hill. Go some place else. read more

I went to get my nails done for my schools homecoming and this guy was super rude to me and tried to play all nice when my mom walked up because he wanted that paycheck from her. He made my french tips look horrible and when I asked him politely if he could fix them a bit because I didn't like how they looked he said "You wait until the last minute to tell me?" Which I guess? I thought it was looking bad because it was a part of the process and I didn't wanna be rude. So he "fixes" them but they really just look worse. read more

Nails looked amazing. a very busy place but you don't feel rushed they offer drinks while your serviced

rude people working here! I pay 145 and up everytime i go Then I bring friends everytime paying 120+. They act rude asf. Costumer service is bad. read more

Thank you John for fixing my nails. You made them look so pretty. I really enjoy going to LUV lounge. The place is clean and the music is always on point. I will keep coming here! Thank you read more

LUV Nails Lounge - John fixed my nails and came out so pretty - Nail Technicians Near Me - Victorville, California

Yes I went here and my Pedicure Tech Did a Horrible Job when I got Home My Gel Polish must have been OLD cause it started to Look Funny after a Week .. And I have Never Came Back .. I thought I had Found a Great Place Avoid this Place .. read more

This lady with the rose tattoo in her hand works to fast doesn't take her time which makes your nails come out bad.

This is my second time here so far they haven't disappointed. Seems to be very clean and I love the style and the music they play. The staff is welcoming and friendly. The location wasn't ideal for me because of the homeless issue before but seems to be better. I love they offered soft drink options and mimosas. They have a lot of nice colors I would like more pedicure package options but overall I enjoyed my pedicure. I would definitely recommend giving this place a visit. They prefer cash, especially for tipping but a card is accepted. read more

LUV Nails Lounge - Nail Technicians Near Me - Victorville, California

first off i just want to start off saying the service was great but the quality of nails aren't up to par. I got my toes done there and 3 days later my GEL toe nail chipped off and started cracking to the point that it started to fall off. read more

I got cut so hard that i cried. I've been coming here for months. Each time I've visited this place gets dirtier, the staff gets lazier, they used to offer drinks as soon as you sat down. Now you are sat down for a pedicure for 15-20 minutes before anyone comes to you. I've seen other women have the water turned on for them boiling hot and these staff members are so unconcerned with the customer that they walk by and don't acknowledge the customers feet aren't even in the tub. Instead of properly soaking off gel and gently removing they use the electric file to remove previous gel and they do it ROUGH leaving your nails beds thin. They are in a rush, tools, work stations, floor, everything look disgusting now. They do not listen when you tell them they are being rough, that they're cutting too deep, that the drill is burning your nail bed. I will never come here ever again. read more

I was expecting more from this establishment and was self down. The lady that did my mani and pedi didn't take her time or even give me my moneys worth. To top it off my gel mani started to come off after a few days. For as much money that's being charged I don't have to go back. read more

Beware! First of all, let me start by saying they didn't honor my appointment time and we're very rude when I refuse to get gel polish. The nail technician cut me several times while doing my pedicure, causing me to get an infection and lose my toenail. I have never had any problems nor fungus on my toenails still coming to this establishment.. at the advice of my lawyer, I will not be posting pictures. read more

This is the place to be pampered for Mother's Day. CBD spa pedicure is the best, so relaxing. Oh yea, did I forget to tell you you get a mimosa? They know how to pamper you. Just wonderful! read more

LUV Nails Lounge - Nail Technicians Near Me - Victorville, California

Seen Nexy, for a fill, and I love how she did it. It was very quick, she's super nice . Thank you read more

Absolutely not they did a sloppy job n charged 140 n tried embarrassing me after telling me 90 n shouted out how I didn't pay for feet but only gave me one price dont go here read more

Don't go to this place they suck want to charge 100 dollars for a fill and for them not even to do a good job

I received speedy and friendly service. I was asked if I liked my French tip before she finished. $29 for a basic pedicure. however, I did not tip due to no cuticle oil being placed on my toes or lotion on my feet afterwards. Shop is clean and plays fun, music videos. read more

LUV Nails Lounge - My French tip pedicure - Nail Technicians Near Me - Victorville, California