Lux Auto Plus

1.7 (14 reviews)

Used Car Dealers

Closed • 9:00 am - 6:00 pm

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Lux Auto Plus - Used Car Dealers Near Me - Auburn, Massachusetts

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L. S. K.

4 months ago

I had an amazing experience from the time I walked in to the show room of Lux Auto, Auburn, MA, until I departed. I was in search for purchasing a 2022 Telluride EX and I was not disappointed. I want to give special shout outs to two particular members of the Lux Auto of Auburn, MA dealership. Thank you Mr. Andrew Christianson for allowing me to test drive, inspect, and receive pertinent information to the SUV of my choosing. Thank you Mr. Bob Kimball, for explaining all the important financial options that I wanted to take. Your explanation of all budgetary avenues were exemplary. If you are in quest for 5-star sales services all around, look to purchase at the Lux Auto dealership of Auburn, MA. Thank you Gentlemen! respectfully, Mr. Kelly *Decorated Combat War Veteran Sergeant of the USMC/ US Army *(former) Law Enforcement Police Officer *2010 Home Town Hero of Western Massachusetts read more

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Bruce L.

4 months ago

The post purchase experience was very dissatisfying as the dealer would not cover a bad clutch on a car my son had just bought. Also they didn't give him paperwork when he signed for the vehicle and the sales person was very uninformed about the warranty on the car that was with the purchase of the vehicle. Avoid this place. read more

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Delia O.

5 months ago

I bought my car from this dealership at 19 years old, only months out of high school. I was nervous at purchase and made that clear, but I trusted the reassurances I was given. Unfortunately, that trust was misplaced. Within a few months of ownership, the car began having issues. While one early repair was covered under warranty, everything after that became a nightmare. Diagnoses kept changing, repairs dragged on for weeks, and communication was consistently terrible. I was rarely called back and almost always had to initiate contact myself. The most serious issue was being charged for a major repair that I never authorized. I was only told about it after it had already been done and was informed I had to pay before picking up my vehicle. No signed work order was ever provided. When I questioned this, staff became aggressive and dismissive. The situation escalated badly, to the point where police had to be involved. After all of this, the check engine light is still on, meaning the problem was never fixed. This was an incredibly stressful experience and not how a dealership should treat any customer -- especially a young one. there's so much more to my story go to Facebook Delia Marie to see it please avoid this place my check engine light is still on no problem has been fixed and they refuse to call me back read more

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Danielle B.

5 months ago

I went in to get a diagnosis on my engine oil change and new headlights and a new windshield wiper for my back., it took them 3 days to even look at it. They did oil change for $206.00, did not give me new headlights and told me I need a new engine. Charged me 500$ to basically do nothing to my car. They're rude and very SHADY, nevermind the rip off!!! I Definitely Don't Recommend getting anything at this place!!! read more

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J J.

1 year ago

3/5/2025 picked up my sons truck that's an active marine in which LUX service felony vandalized it. multiple video show that is NOT how the truck arrived as Andy and Zak stated and in which they both also stated we needed to pay a $300 diagnostic fee for it to be released...truck was brought to G&K immediately after that day on flatbed in which they refused it for the massive damage done to it..from G&K the truck was brought to L&L(DTs) that day in the same flatbed in which they refused to work on it cause of the massive damage done to it by LUX...the criminal complaint and all videos involving LUX's felony vandalism is being forwarded to the Worcester DA read more

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Natasha R.

2 years ago

My parents got a car here and the transmission needs to be fixed not even 2 months in having it. The people here wont even help them with a rental or nothing. Such a bad place! Dont come here unless you want a car that will barely get through a week without problems with it. read more

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Joseph M.

2 years ago

we have bought 4 cars over the years from Lux and had great results. after this past time, it's very doubtful we'll be back. we talked on the phone with a sales person but when we got there another one was jumped in and took over. we test drive a car and started talking money. we proposed a counter offer but the manager was , in a rude way, said no deal that car has a lot of hits online. they were more concerned making as much as they could instead of trying to satisfy a return customer. and the sales staff is encouraged by the manger to cut each other out and screw each other i dont know if it's under new owners in their new location, but something changed and they lost a customer read more

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Ron D.

5 years ago

I was inquiring about a vehicle that was in for a recall. I was told they would call me when the vehicle returned. I drove by and saw the vehicle on the lot. I called and was told sorry I was on vacation and the other guy was on vacation the car sold yesterday. Worst excuse I've heard in years. Would not recommend this company to anyone. Terrible customer service. read more

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Lisa G.

7 years ago

I bought a 2012 Tacoma recently from Lux and without sounding like a commercial i can say the entire process was flawless. I was treated great, everyone there is friendly . and the process was quicker than any other place Ive ever bought a car. Dan IS the man!! thanks everyone at Lux you all rock! UPDATE : i am only giving 3 stars because i brought it in because the ac Only would work on high. By the time i brought it in though, it was making a noise and didnt work at all. well i got it back and i was back to square one it only works on high. I bought the highest warranty they offered and he said it was up but they would do it anyway. well i decided not to bother bringing it back because i dont like arguing so i will take off stars because of that even though i think it SHOULD have been fixed the first time around. read more

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David H.

7 years ago

This place is awful. They will promise you everything then beg you to give them a five star review. They will tell you you have to buy a extended warranty to get the car financed then if anything happens to the car say 3 days after you buy it they will tell you it's your fault and they are not honoring the warranty which they sold you. Wish I could give minus 10 stars stay away all the positive reviews are fake and if you read a few sound like the same person write them. DON'T BUY FROM THEM. BUYER BEWARE. Read some reviews from there Newton store these guy are the reason no one trusts used car salesman. read more

Business owner information

Eric P.

Dave i appreciate your loyalty to your friend. However i can't allow…

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Jose R.

5 years ago

The sale department is filled with pretty cool customers. But they write checks there service can't cash. The dudes in the service garage will run up diagnosing a vehicle to charge you all these fees then tell you what they found isn't under warranty then charge you 100$ for plugging it into a machine for diagnosing that is free at any auto parts store to use. Essentially taking the money and sending you off to the next guy. I wouldn't recommend it. My friend had a similar issue with damage to her vehicle during warranty work. read more

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John W.

7 years ago

Thanks Dan I am super happy with the fast turn around with getting into my Malibu. Was a painless smooth process and will be coming back for a truck when the time is right. Everyone was friendly and appreciate all that was done! Dan the Man is who everyone should see! read more

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Sean C.

7 years ago

This is the shadiest place ever. they sold me a car with a shit engine, then i went to get it fixed and they took 2 weeks when the said it'd take 2 days. every time i called they ignored my phone calls. then FINALLY when it was done, they didn't give me the paper work for my "warranty" that apparently doesn't exist and now my engine is STILL broken. this place is garbage, please don't make the same mistake i did and go somewhere trustworthy. all the reviews about how great Dan the salesman is, he probably wrote them himself. he asked for my phone after buying the car and wrote his own review AND posted it to my facebook. absolutely disgusted with this shady dealership. read more

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Marilyn R.

8 years ago

I recently bought a car from them. Wonderful promises - terrible follow through. My key fobs (2) did not work when I bought the car. Rather than having it fixed professionally the salesman fiddled with it so it initially worked (this was after a week or so after I got the car.) Although he promised to he never got the other one looked at all. My locks started going crazy - continually trying to open (or lock) while I was driving. After I got out and locked the car, it would unlock at times. The horn would go off - many crazy, annoying and unsafe things. I kept calling to get it fixed, even e-mailed, and I kept getting put off. Almost 2 months and a lot of frustration turned into anger and it is finally fixed (while the salesman tried to make me feel guilty about having the issue addressed.) Also, a month before I bought my car, my daughter bought a car from them. After approx. 2 months, she had a blown head gasket (Lux Auto Plus was no real help with follow up). Also since the time she bought the car - the dashboard a/c hasn't worked and the navigational system is not working properly. She has also been in touch with them numerous times - nothing addressed yet. Empty promises. I would never go back to them. read more

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More info about Lux Auto Plus

772 Southbridge St
Auburn, MA 01501
Directions
(508) 276-0800
Call Now
Visit Website
https://www.luxautoplus.com

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Does Lux Auto Plus take credit cards?

Yes, Lux Auto Plus takes credit cards.

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Does Lux Auto Plus have free WiFi?

Yes, Lux Auto Plus has free WiFi.

From the Business

Specialties

At Lux Auto Plus, we treat our customers like family and we strongly believe that our car buying experience is different. Our sales staff is devised of nothing but the best like minded individuals with the same common beliefs, helping people believe in people again and that your car buying experience should be an enjoyable experience. Come down to or Auburn location and experience that difference for yourself today. As the premier car dealers in Ma serving Auburn, Worcester, Shrewsbury and Central Ma, we work hard to bring you savings on your purchase of a quality, GMC, Toyota, Ford, Honda, Chevy, Chrysler, Audi, BMW and more. If you live in the Auburn, Worcester, Shrewsbury, or Central Ma regions, come stop by our Auburn car dealership. We're just a short drive away from those areas and here at Lux Auto Plus. we have a superb collection of pre-owend cars, trucks and SUVs for shoppers to choose from.

History

Established in 2014.

Everything great starts as an idea, a dream. Owner Joe McCassie wanted to break the stereotypes of the car business and provide a different way to buy a car. A helping experience, a honest experience. A experience that you can feel proud about. Come experience that difference for yourself today.

Meet the Business Owner: Joe M.

Joe M, Breaking the mold and stereotypes on the car business. Come see Joe and all of us and experience the Lux Auto Plus difference today.

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Perro's Auto Sales

1.3

(12 reviews)

Steer clear of this place. As most used auto lots are full of junk and some aren't, respectability…read morespeaking. All I can say about this place is rude, unprofessional and really poor salesmanship. Years back I was looking at the underneath of a pick up truck when the owner was walking by I stood up, might have spooked him but he continued to tell me I 'really need to know what I'm talking about' and basically told me how stupid I am and why I shouldn't be looking at cars.. great way to sell!! This month I was looking at a car there first time I've been back in 3 years. Same guy and another man who must have been his brother gave me a price. I went back to purchase it and they were now both there and started arguing over the price and put the blame on me for why they didn't know what price. Looked at the paper work and they filled out 2 grand more than I was told!!! I walked away. Seems like they work together to argue on purpose to get you confused into signing something. Shady shady shady...

BEWARE! I bought my Elantra here about 1 1/2 years ago. It was listed over Kelly Blue Book value…read more The salesperson at the time, Ken, said you couldn't really go by that - it doesn't factor in all the work that they do to prep the car for you - they repair anything (brakes, tires, etc.) that's at 50% or less. He wouldn't negotiate the price down at all. The one thing I specifically requested was that the timing belt be replaced if it hadn't already been, as the car was just over 100,000 miles. Well now, 1 1/2 years later I found out that the timing belt definitely wasn't replaced 1 1/2 years ago. A couple other mechanics had mentioned to me "hey if you haven't had the timing belt done yet, given your miles, you definitely need to" and I was always like "no, it was already done - they did it when I bought the car." But yesterday someone from Goodyear actually looked at it and said definitely not. I called Perro's, and explained that I was upset this hadn't been done when I purchased my car. Next time I'll have it put in writing in the agreement! The owner, Michael, was so RUDE to me that I was in TEARS when I got off the phone. He yelled at me, tried to defend himself by saying it wasn't his responsibility/he didn't do anything wrong, etc. etc. and constantly interrupted me and wouldn't listen to what I had to say. He said the best he could do was get me a really good price. I asked if the work could be done on Friday or Saturday (after Thanksgiving, as I live out of state but will be home visiting family), and he said "NO!" and blew up that I couldn't make demands like that, especially over a holiday weekend. I simply asked him if he could, I didn't demand anything! At this point, I'm thinking this guy is the WORST BUSINESS OWNER ever... he is so rude to his customers and for no reason. I was simply trying to talk to him about my problem... So he was supposed to call back with a "good price" for me - 3 hours later, still no call back. My boyfriend calls him to check in. He was very polite. Michael gives him the number of the autobody shop, tells him to call that number, yells at him and HANGS UP! Ridiculous. I will never go back there!!! Side note: in the year and 1/2 that I've owned the car, I've already had to replace the tires, rear brakes, rotors & calipers (and they said the rear brakes were at 90% good when I bought it), the driver belt, and I've also had to do a transmission drain & fill. DON'T GO THERE!

Midstate Mitsubishi

2.9

(43 reviews)

I've worked with Mitsubishi in the past. After being in a Bronco for a couple of years, I decided…read moreto come back to Mitsubishi. After doing some research and reaching out for more info, I got a call from Ryan to set up an appointment. I was able to get in the same day. Ryan made the process very seamless from start to finish. I'm super appreciative of his customer service as well as all of the others at Midstate who helped, including Brianna, Alexis, Alice, Stephane, and Jake. Midstate will continue to have me as a customer!

after buying 3 cars from them, the last one being not even two years ago, this is the estimate for…read morerepairs and told there is nothing they can do, I will never ever deal with them again and this is after over 2,000 spent on repairs already, stay clear of them Hello, this is Ashley over at Midstate Mitsubishi. Just reaching out through text so that you can see everything written out and can look it all over. So the driver side mirror does need to be replaced and the cost would be $532.96 with parts, tax, and labor. Also the tpms light is on because the left rear tpms sensor is not reading and should be replaced along with 4 tires. The tread on all 4 tires is low. The ost to replace all 4 tires with the tpms sensor would be $624.50. Next, as for the horn not working it does need to be replaced and that would be $350. with parts, tax, and labor. The tech found the right front inner and outer tie rods need replacing as they have alot of play, the cost to replace these would be $767 with an alignment afterward. And last the check engine light is on for 2 issues. First is for the mass air flow sensor would need to be replaced $454.47. And lastly, there is a "code of death" for the transmission meaning that the transmission would need to be replaced and the cost of that would be $6365. Please let me know what you'd like to do. And if you'd like to speak to someone from sales to see if trading in the vehicle is an option please let me know that as well! Reply STOP to cancel.

Angelo's Auto Repair & Car Sales

4.5

(16 reviews)

Customer Review Angelo's Auto Sales/Service I brought my…read moredisabled sisters 2005 Dodge Dakota ST purchased at Angelo's Auto & Car Sales for front left brake line service on 06/23/2025. Angelo also indicated other work needed to be done including cv axles, sway bar links, and front brakes. I left the vehicle with Angelo assuming indicated work would be completed in a timely professional manner. Angelo stated that since the metal brake lines on the vehicle were not available he had to make them in his shop. I obtained all other indicated service parts for the vehicle within a week and brought them to Angelo. Angelo stated he would begin work on the vehicle ASAP. Upon multiple follow up calls Angelo indicated that the truck was on the lift and would not come off until repairs were completed (which obviously was a complete fabrication). After 6 + weeks passed Angelo stated that he did not have correct fitting's needed for the brake line repair. This statement I thought was completely absurd and even other professional mechanics agreed in discussion with them. Within several days I obtained various fittings needed at a local parts store (as a back up) for the required brake line repair and also obtained original OEM vehicle specific brake lines which included all appropriate connections to complete the repair. Immediately after repair several return visits were required to replace multiple stripped lug nuts and studs damaged by his shop. On last service visit front tires needed to be removed to repair stripped wheel studs. I previously arranged a flat fee with Angelo to change the oil/filter (labor only) and rotate the tires front to back. Angelo decided to charge a separate fee to rotate the tires (to my disabled sister owner of the vehicle when she went in for service that day) even though she spent $70.00 + on lug nuts/studs damaged by his repair shop. Apparently it is the customers responsibility to replace parts damaged by his shop. In addition, after most recent service visit there is another stripped wheel lug damaged at his shop which needs to be repaired along with a broken hood release latch (not able to open hood for engine compartment service).

Bought my car there last November and will recommend anyone to go here. I live an hour away but we…read morehave no problem driving to auburn for service, as I believe Once you find a mechanic you can trust you stick with him!! Angelo and his team are awesome!! He's very honest and knowledgeable! Tracy in the office is my favorite to chat with. She always keeps me updated and is always friendly 10 stars!!

Genesis of Auburn

5.0

(1 review)

I personally hate going to dealerships. This place changed my perspective hopefully it continues…read more The service and attention to detail when I brought my car in for service is impeccable. Ill be glad to support a shop that respects their customers regardless how picky they are about their car. I Im that car dude and I personally prefer to do my own work to my cars but after finding this shop. I know I can bring my car here and have service done. Techs are cool as well as the service advisors. They hire heavily tattooed folks which is a respect and plus in my book! Respectfully will be here for future purchases/services. Many places are a joke when comes to customer service. This place is not.

From the owner: Genesis Of Auburn is a proud locally owned automotive leader in the community, maintaining a solid…read morecommitment to our customers and offering the widest selection of quality cars and trucks in Lee Count.

Herb Chambers Toyota of Auburn

2.8

(216 reviews)

Thank you Alyssa Moran for helping me to make my Toyota a Toyota again. She listened well and did…read moreexactly what was needed (or the technicians did) and even told me to start thinking about new tires in the future along with checking the tire pressure sensors. I like that because I can now start saving for that. I always get good service and I like the way my car runs after service. Toyotas are the best!

absolutely horrible!! they sold me a defective car and won't do anything about it !!!!! they know…read moreit has problems...... do not buy from them, you will regret it

Brook Motors Auto Sales

3.0

(4 reviews)

during a 2 week period of time I was looking at a truck to buy at this place. I got a…read morecar fax on this truck and he used it t o increase the value of the truck . I did not buy. It had a problem with radiator and he said the increase will pay for radiator. I wont do business with people like that.

a got an awesome deal on a 14 Kia. one owner. paperwork was easy with no extra/hidden "dealer or…read moredocument fees". title in hand same day. found a great car while supporting a small local business. gave me a fair price on my trade in. as much as i hate shopping for a car, i enjoyed this no hassle find! great to see a dealer with affordable prices

Gary Jackson Motors

2.7

(33 reviews)

I looked at a few cars on their lot for my parents, and they all seemed to be clean solid used…read morecars. My parents bought a pristine Mini Clubman from them, and it was the most painless car purchase I've ever witnessed. Gary and his team were charismatic, courteous and efficient. They checked it out the car thoroughly before we picked it up and replaced a thermostat that was leaking slightly. Aside from the newer more mainstream cars, they also had a few interesting cars.

Very disappointed. Associate called me ran my credit told me all the necessary info to purchase the…read morecar I wanted. Had an appointment scheduled to finalize deal at 9am the next morning drove 40 minutes to location to find out they sold the car

Linder's

4.2

(28 reviews)

First Time Buying a Car from Linders Mark made it easy from the get-go, no pressure to buy it, went…read morebuy self on test drive, easy paperwork getting the car. Thanks, Linders And MARK!

Linders could not perform a simple transmission cooler line replacement correctly. After the…read moresecond attempt, I lost all transmission fluid on the highway. After the third attempt, Transmission was never the same after that. I had to total the car. 20 year old Buick 100K miles. Linders pretended everything was fine through the whole process. The worst.

Ira Ford Auburn

2.7

(92 reviews)

Such a mixed experience we had at Prime. David, the salesman, was everything you could ask for. He…read morewas friendly, knowledgeable and eager to help us out. We already knew what car we wanted to test drive so he had it brought inside so we could check it out on a very cold day. Took it for a ride and came back to start our negotiations. Now the bad part. Ian. Ian the sales manager started to insert himself into the picture every time David got up from his seat. If you could picture a slimy, slick, condescending used car salesman....You'd have Ian. After the third time Ian inserted himself into the process we told David that if Ian did so again we were walking out the door. Ian stayed in the back room for 2 more offers while we were negotiating, but just couldn't help himself and came back again. So we got up and left. We would have purchased the car if not for Ian's insistence on butting into the process with his slimy tactics and smarmy demeanor. I feel bad for David and any other salesmen who have their deals ruined by Ian.

First off Jake and Zak are awesome but, first time i brought my care there it was 3 hrs for oil…read morechange half way thru i asked for update older woman came back and said they were half way thru inspection i said i dont want that just oil change she went off on me and said i could go elsewhere today went for oil change nothing else drove off and the service person fiddled with my screen and left this information screen up, why is he in my car other than drive in and out stop going in my car and changing my settings i am very upset over this,

Genesis of Auburn

5.0

(1 review)

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Corina L.

8 years ago

This was my first real experience buying a car and let me tell you... Billy Mish made it educational, painless, and extremely fun! My father recommended Billy to me due to his own positive experiences with him. Billy was very patient with my total cluelessness around all things cars! He didn't once pressure me or rush me into making any decisions. He got to know my preferences and needs for a car and did his best research to find the perfect fit. The communication was incredible... animated, thorough, and consistent. Billy is very knowledgeable, effortlessly pleasant, and a great team player. Speaking of team - Ian Thomas was also amazing with helping me finance the car. Numbers are yet another foreign language to me and Ian was very reliable and also consistently communicated options & updates. Both of these gentleman together made the experience a blast. I am now driving a reliable, beauty of a Toyota Corolla that I absolutely love! Thank you Billy Mish & Ian Thomas! read more

Ryan F.

1 month ago

We bought a car from Kyle Barrows and it was the best car buying experience my wife and I ever had. He was personable, knowledgeable, professional, and patient. He took the time to answer each, and every question no matter how inane or trivial the question was. He made what can be a grueling process, and an anxiety filled experience, very relaxed and enjoyable. Bob Kimball in finance was equally pleasant and enjoyable to deal with. The staff at Lux Auto, from the GM to the Detail staff were top notch. If you're looking for a quality used car, see Kyle and the Lux Auto team! We had no intention of buying a car, we were just going to look. We even left to discuss at home. An hour later we drove back, negotiated a deal we were comfortable with, and we love our new car! Lux Auto sales and service was a refreshingly fantastic experience. Keep up the great work team! read more

Chris W.

147

8 years ago

Had the typical issue with my car i was driving at the time (not necessarily a clunker, but just bleeding me dry of money and it was 12 years old), so upon exhaustive research on multiple different cars, trucks and suvs, i jumped behind the wheel of a 2013 Buick lacrosse touring edition and absolutely feel in love with it. The sales person (Billy) was extremely informative about the car, and my situation and did everything he could to make sure that I would be able to drive away (while being able to afford) the Buick and I'm extremely happy with my contract and with everyone there, Vinny the owner, our sales rep Billy and everyone else who helped us make it easier. Please don't hesitate to check out what these people have to offer and remember that they want you to ask questions about their vehicles. read more

Junita S.

8 years ago

Funny i found this place by googling "dealerships that work with bad credit near me" given I didn't have bad credit on purpose I co signed for someone whom never Paid there bill and got into a car accident in which the I didn't have "GAP" insurance but had full coverage smh I had tried everywhere and everything to try and get a car no one wanted to work with me I went to Lux Auto just to give it one last chance cause Brad kept calling me lol so I said "whats another NO?" Can u believe I actually left with a TOYOTA RAV 4!! Being a single mom of 3 and working my butt off someone finally gave me a chance!! I recommend them to everyone!!! Thanks guys!!! read more

Leigh W.

7 years ago

I was extremely pleased with my experience at Lux Auto Plus in Auburn on 10/20/2019. As a "credit-challenged" consumer, I was dreading the process of trying to buy a newer car. Dan Cronin and the team at Lux Auto Plus were friendly, respectful, efficient and incredibly helpful. I had been in touch with several local dealerships before I went to Lux Auto - and I made the right choice (thanks Frank Foley, morning show host of WXLO for the recommendation)! I left the dealership in a 2018 like-new Kia Optima and the opportunity to rebuild my credit. Thank you Dan Cronin, Brian Roberts and Dan McNulty - such a great team at Lux Auto Plus! read more

Brandon G.

404

8 years ago

Dan contacted me right away when I inquired about a 2012 Rubicon and I instantly felt like I was talking to a friend not a salesman. He answered all my questions and went out of his way to get info on pricing/repairs done to the truck. Next day came in and loved the Jeep, so I sat down with Mike who set me up with financing and I immediately felt like he had my best intentions in mind with what I needed. Now they are detailing and delivering the Rubicon to me in NH. Beginning to end great expirience. Thank you Dan and Lux Auto Plus!! Please go and see Dan first if you're looking for a good used car/truck. read more

Pat M.

8 years ago

Saw my dream truck at Lux Auto recently and was quickly greeted by Billy when looking over the truck, he was a fantastic salesman and knew exactly what he was doing. Very respectful and was knowledgeable of the truck. He made the paperwork process go by like it never happened. The rest of the Lux Auto team where fantastic very sociable and made buying a truck easy. I Recieved the vehicle the SAME day I purchased it and was spotless inside and out. With the Holidays being so close Billy and the rest of the team made it convenient and comfortable for me and being able to drive away in my dream truck. read more

Steeny V.

6 years ago

Had an amazing experience with Lux! They treated me great and got me into a loan for a price I can really afford on my convince store paycheck. The sales guy Dan Cronin made it so easy and was not pushy at all. He listened and stayed in the budget that I had to be in to be able to afford it and even gave me tips on how to build my credit up. When I told him I didn't like something, he had no problem changing things to make sure I was completely happy. Will never go anywhere else. Vinney made sure my loan went through smoothly! GREAT EXPERIENCE ALL AROUND!! read more

Carol P.

3 years ago

I recently purchased a 2020 Toyota Corolla from Lux. I worked with Brendan and Vinny. Brendan is the nicest guy - hardworking, honest, so helpful. Once driving and deciding upon the vehicle I worked with Vinny. Vinny literally moved Heaven and earth to make sure I was happy with the vehicle. Even post-purchase, questions or issues I had were addressed right away and 100% to my satisfaction. Working with Lux was simple and straightforward. I will happily work with them again in the future and recommend them to anyone who asks. read more

Tim W.

8 years ago

I went in to test drive the BMW I3, the car was in impeccable condition, fun vehicle to drive, low mileage, free Carfax- one owner lease, the pricing was very competitive with the industry. The Salesman Dan McNulty was friendly, knowledgeable and accommodating. We quickly reached an agreement on price and the purchase process was very smooth. On delivery day, when I picked up the car it was prepped, washed and ready to go. I will return in the future as my car needs dictate. Thank you for an enjoyable experience. Respectfully, Dan read more

Tara B.

7 years ago

I can not begin to explain the exceptional experience we had buying my car at Lux Auto Plus. After a horrible, run around with a dealership up the street we went to Lux. We were immediately greeted by Dan McNulty and everything just fell right into place. He was knowledgeable, trustworthy, and was up front with everything we had asked. Dan along with Vinny and everyone else right down to the fast service department were absolutely amazing. Thank you so much, Dan for all your hard work and dedication to helping us. read more

Sydney S.

7 years ago

We had an absolutely wonderful experience! We worked with Dan Cronin who was extremely positive and was constantly looking out for our best interest. Working with Dan felt effortless to find the perfect vehicle for our family. The staff, such as Joe McCassie and Dan Cronin worked together in a friendly manner to achieve meeting all of our needs. Any future vehicles that our family will be purchasing will be without a doubt through Lux Auto Plus! read more

Jason P.

121

8 years ago

There were serveral things I enjoyed about doing business with Lux Auto of Auburn. I had the pleasure of working with Kenneth Farrell who was friendly at the door and eager to aid me in the car buying process. He was available all hours of the day and even had time for me when I showed up unannounced. The thing I appreciated most was that they found a price point that would work with my budget even having really bad credit. Thanks Lux Auto! read more

Kristi G.

8 years ago

Awesome place to buy a vehicle! Everyone here has A+ service. Great atmosphere, great service, great prices! If you're looking for a vehicle, stop by Lux! I had been loyal to another dealership for 8 years and this time I also tried Lux. Lux for the win. They have earned a customer for life. See Dan... his down to earth customer service will not disappoint Kristi G read more

Tom T.

7 years ago

We purchased a vehicle from LuxAuto and was very impressed with the the caring and concern with our purchase with this company.Our sales person Dan McNulty was very knowledgeable about the vehicle. We can not say enough about Dan not only a sales person but a nice guy.We will certainly recommend Dan and LuxAuto to our friends and Family. Thanks Dan Tom & Linda read more

Darlene B.

7 years ago

My son was recently in the market for a new vehicle and we decided to go to Lux Auto after hearing them on the pike radio station. We met David Green ....he was very genuine and worked with us with a high level of professional expertise. The new Vehicle is awesome and look forward to working with these professionals again. Thank you David and Vincent read more

Jay D.

7 years ago

Dan McNulty was great to work with very funny and made the process of buying a car very easy and painless. I first went in a few months ago and things didn't work out but Dan never gave up on me and continued to follow up with me untill things worked out and I was able to get into a new vehicle. very impressed with him and everyone at Lux. read more

April K.

8 years ago

Respectful and polite! Knowlegeable and honest! Shop here. Done. Especially if you hate the time-wasting back-and-forth car buying nonsense from big dealerships. BILLY was kind and patient, and simply wanted to help me find a car. Good variety of perfectly clean vehicles, great experience overall. I will be back for my next car! read more

Kristin L.

8 years ago

We highly recommend going to Lux when you are looking for a new car/truck. Dan worked with us to get us what we were looking for in our price range. Dan and Mike did all they could to get us the lowest rate possible. There was never any pressure to buy like you get at some of the other car dealers we've been to in the past. read more

Shane N.

5 years ago

I heard good things about Lux Auto Plus, so decided to head down there last week. Within an hour, I had test drove a great car, made a very affordable down payment, and a few days later, I was driving the car off the lot. This was my first time getting a car from a dealership, and they made it easy, especially Connor. read more

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130 Lux Auto Plus reviews that are not currently recommended

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130 reviews that are not currently recommended

Lux Auto Plus - usedcardealers - Updated July 2026

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