My son was looking for a car. We went everywhere and it was extremely frustrating. I heard about…read moreVariety Auto from a friend and decided to go there. So glad I did. Scott and his team were amazing. They took the time to explain everything to us. No question was stupid. They really do go above and beyond. They are the best. If you're looking, you should start there first, you won't be disappointed.

Scott and his team are amazing! Helped me start to finish and knew exactly what I needed for my…read morefamily. Can't wait for our new car! They went above and beyond to help us decide.

This was my first experience with Toyota service I had mud flaps added to my Tacoma. After finding…read moremy way around to dealership with the help of one of the service team I was able of order the flaps. To my surprise they were available in one day. The sales attendant at the parts department was very helpful. He told me if I wanted to have them installed I could make an appointment at the service desk. I went to the service desk and was waited on right away. The service desk person made the appoint and explained the process for entering the building when I arrive for my service. I also received a text messages that comforted my appointment. When I arrived I was greeted immediately by a nice young gentleman who explained the next steps. Shortly service manager Jonathan checked me in, gave me a time estimate, and showed me where the waiting room was. The work was complete quicker than I was told and the check out precess was a breeze. Jonathan showed to my truck and answered several questions I had about future maintenance, I appreciate his attention to detail and felt like he was very knowledgeable about his profession. One other thing I noticed was the tags on my key ring and tag on the mirror were removed, and paper floor matts were gone, that had not been the case at other dealership I have dealt with in the past. At this time I'm happy I chose Harr Toyota to get my new truck. Thanks Andrew Herbert.

Received an unsolicited text message from Tyler Brown asking if he could text me, even though he…read morejust did without asking me. Before I could even finish reading it, he calls me. I send it to voicemail and get a recorded message saying something about calling back for assistance. I've never contacted them, reached out to them, or had any dealings with them; heck, I live an hour away. So they literally have no reason to be contacting me. The only reason they could possibly be contacting me is that my car loan, which I got from another dealership, was originally set to end this month, although I paid it off 2 years earlier. Even taking that into account, there's no reason for them to be harassing me. I know when/if I decide to get another car not to even bother with them now, at least.

I cannot thank Rudy and the staff at Sophia's Auto Sales enough! They helped me purchase the nicest…read morecar I've ever owned! I love my new car and the buying experience was the easiest and most Pleasant that I've ever had. My mechanic was so happy I bought this car ! I would absolutely recommend anybody check out what they have in stock and do business with them!

TERRIBLE. my fiance purchased a vehicle from here along with the warranty, which includes free…read morebreak changes. he went to get a break change from them and instead of replacing the breaks with new ones, they swapped the front and back. that is disgusting and lazy behavior. shame on you for putting someones life at risk!!

Did I get the car I was looking for at seemingly a reasonable price? Yes. Was it the most…read morestressful, unprofessional and heinous customer services I've ever received in life? Also yes. Full disclaimer I'm a young, single woman who went in alone. I had totaled my car and was not only in a rush to do things but I've never done this before. In the past I was apparently spoiled going directly to the Honda dealership. I saw an ad for the 2021 Honda Clarity that I was looking for online, went from Boston out to Worcester, test drove the car, put down $200 as a deposit while waiting for the check for my insurance. The car had 120k miles on it but is otherwise in wonderful condition from what I can see. It was listed for about $15k but when I came in I was pleasantly surprised they can take $4k off the top as an electrical vehicle tax credit. It seemed like a no-brainer. Now it's screaming scam. I was transparent with the manger, Yana, who I dealt with every step of the way that I hadn't done this before and was looking for guidance. She miscommunicated with me in multiple ways including the best form of payment, when to insure the new vehicle and that the sales tax ($1k) was not included in the price but expected at the RMV. My paperwork says I paid the tax at the dealer then was shocked to have to pay again. Screaming scam. When I went to get the car inspected it immediately failed. There was a safety issue in the front left wheel. I called Yana and she ordered the parts and had me come in the next week for her mechanic to fix the car. This was extremely upsetting. I just spent $11k on a car and they didn't even apologize for the serious error. They said "mistakes happen" and refused to compensate me for my horrible experience. When expressing my frustrations with Yana, the owner (her dad) came out of nowhere and took control of the conversation. He was extremely rude and dismissive and refused to give me the name of the mechanic who supposedly fixed the car. They don't have a mechanic on site and drove it somewhere down the road. It was all very shady. They had initially asked me to write a review so when I took my phone to take pictures of the place they got extremely offended and said "we're done here" and threated to call the police. We actually are not done here. I'll be in touch with the BBB and my lawyer. I really tried not to judge a book by its cover but the place is also filthy inside and out. It's dark, dingy and the "waiting area" are literal dog beds. When I went in I was jumped on by multiple dogs. So unprofessional.

DO NOT TRUST THEM!!! The most horrible business I've ever seen! I came in to look at a car on…read moreFriday For my son. They told me it was loaned out for the weekend and it would be back on Tuesday and made me an appointment For noon Tuesday. I got 2 text messages and an email confirming and when I got there at they had sold it out from under me that morning. HORRIBLE SERVICE AND BUSINESS ETHICS DO NOT TRUST THEM! Typical used car dealer....

Very happy with our purchase they have a great crew from John the owner Nick Matt and Dave. Gary in…read morethe garage very knowledgeable . We have bought many cars and trucks over the years and will continue to do business with an establishment that has certainly earned their great reputation.

I usually dont do reviews, as a general rule but had to here. Im 60 and have had my 2009 Chevy…read morepickup for 8 years. She was my originally super low miles, deep purple mag rims baby. I never thought I would give her up. It was time. I was convinced giving her up was going to put me in therapy. I stopped in here. They knew I would need TLC. They were kind, spent time with me and made it happen for me. I have a new pickup and she is sweat ride. You MUST check them out. You wont be disappointed.

First Time Buying a Car from Linders Mark made it easy from the get-go, no pressure to buy it, went…read morebuy self on test drive, easy paperwork getting the car. Thanks, Linders And MARK!

Linders could not perform a simple transmission cooler line replacement correctly. After the…read moresecond attempt, I lost all transmission fluid on the highway. After the third attempt, Transmission was never the same after that. I had to total the car. 20 year old Buick 100K miles. Linders pretended everything was fine through the whole process. The worst.

Excellent customer service. I can see why everyone I know buys cars at Mill St. Ed, Beth, and Jerry…read moreare very professional and knowledgeable. Great prices!

Rude encounter today with I assume was the owner. Asked what the cost of the car I wanted to buy…read morewould actually cost minus the trade in, he said he couldn't tell me. If you don't know what the car is going to cost, how can you make the decision to buy it? Really abusive and nasty man.

Swindlers! Beware of these guys at this location they're crooks. Watch your bills carefully and…read morecompare it to your SIGNED agreements.

This was a great car buying experience. The salesman (Colin) and the manager (Michael) listened…read morecarefully to what I was looking for in a car and what my financial limitations were. They accommodated all of this, gave me a very fair trade-in value on my car and found me a great car. The whole experience went very smoothly and I was able to have the car I wanted that day. I highly recommend them and I especially recommend car buyers go to Enterprise instead of any of the dealerships.

I can't speak of others' experiences and I don't know what people expect but I drove 3 hours to…read morethat place got out of that car and in less than 5 minutes I was in the car that I was down there for and on the highway driving it granted English is a bit of a second language but if you're patient we sat down we went through it I gave my terms they gave me their terms we kind of met I walked out of there with my car the same day and I'm sitting here writing a review now it was positive Long story short I'll probably wind up buying another car From them. And I'll leave you with this know what you want And do your research hours of it days of it weeks if you're that kind of a person know the ins and outs of the car that you want to buy Because in the end you can't blame anybody but yourself.

I was looking for a Toyota Tundra Trd Pro, the top of the line tundras…read more Sonia's had one listed for sale and when I started looking at the pictures of it, it was clearly an SR5 Tundra which it one of the lowest trim models. I texted them to let them know that they made a mistake with their listing, and the guy responded not to bother him unless I wanted to buy the truck. This truck was priced as a Trd Pro trim, so it is about $10,000 over priced. Here we are 30 days later and they still have this truck listed as a Trd Pro trim. This is completely misleading and fraudulent. I would never do business with this company. Please don't shop here, and take notice of all the negative reviews.