Lux Royalty is a very nice nail salon with music, drink and snack options. I've been there twice. The first time nail tech Mariah did my nails. She is licensed and did a beautiful job on my nails. I went back for a refill with the same nail tech however when I got there she said she would be training a new nail tech to do my refill. I agreed she could do this with me because the licensed nail tech said she would be by her trainee the whole time. She didn't, she left to handle other customers during my appointment, left to get lunch. My nail appointment lasted way too long, 2 hours! My nails were uneven, different lengths, lopsided. And the newer nail tech damaged my natural nails very badly with their professional hard nail drill for acrylic nails. This is what made me want to leave this review and what really is upsetting. She also had to keep redoing my nails messing them up causing the appointment to drag on for so long, was very unconfident in her skills. I have a huge piece of a few of my nails missing, a huge gash, the surface of those nails being unleveled. Not just the regular temporary nail damage that comes with acrylic when returning back to natural but my nails are really messed up and I knew it when I was there because it hurt! And the newer nail tech apologized for injuring my nail. I asked them about nail damage and they were like nooo your nails will be fine....not the case. I was really disappointed especially being that the first time my nails were so beautiful and got so much attention and compliments. I won't be coming back for a good while, my nails need to heal and so do I from having that experience! I'll be taking my business to another salon to heal my natural nails and may return, but maybe not. I did not feel good at all after that second appointment. read more