Made an appointment for my girlfriend specifically to see a certain person. Rearranged our entire…read moreschedule, so they could do a mani-pedi, but then when she got there both services were given to someone else. Unacceptable. Will not be back.

saw ben today and had another awful experience with him. he does poor quality for pedicures and…read moremanicures, bad eye for shaping my nails are always crooked and uneven. he cuts my skin everytime he is very aggressive with the drill. Does not pay attention to what the customer asks for. Would not recommend seeing him at this salon!!

I get my shellac done by either Jessie or Ha. Both do a great job! My nails last 3 weeks easily!read more

I will be going to Jessie until she retires. My nails look flawless every single time. The best…read morepart.... they NEVER chip before my next appt. I also love chit chatting with her. Jessie Stan till I die!

Best nails salon I have ever been to! Best customer service and my nails have never looked better…read more Love Vivian and Andy - best ever!!!

Great service. Super nice technicians . Prices and choices very up front. Loved they brought sample…read morerings to you for colors while sitting in the chairs already soaking feet. Need to pay cash or Venmo.

Two of us splurged and got the Luxury Bubble Spa pedicures with paraffin wax. Was over an hour and…read moreincluded hot stones, massages, hot towels, the works! My daughter and I loved it. Another one of us got the signature spa pedicure and also enjoyed it very much. The massage chairs are great. Every worker was so nice and friendly. I do wish we had chosen colors from The book they suggested instead of picking off the wall. But next time! I loved they had no TV playing.

New to the area and tried it out for the first time. Recently they got a new Owner she is so sweet…read moreand so kind. Everyone was so nice and did my nails just how i wanted!

Service was very good, everyone was friendly and gave me water when I first came in. Place was…read morebeautiful and clean and very relaxing. The guy who did my pedicure was nice and professional. My only complaint is I got a Gel pedicure that was said to last over two weeks but 3 days later my paint is already chipping on most nails and he forgot to paint the side of some nails. Other than that I recommend this place.

Go for a pedicure, stay away for manicure…read more First, I will start with it is gorgeous and spotless inside. My experience with a pedicure was great. Unfortunately, with the manicure, it was not a positive experience. I kept telling the nail tech exactly what I wanted and he insisted I didn't want it that way and proceeded to do what he wanted. The worst part is I now have two completely cracked nails after 5 days. I had dip with a gel top coat. Typically, at my original nail place, I can go at least three weeks without any chipping, not here. Very disappointed.

Made an appointment a week ahead , I was going to party , they cancelled last minute , I was upset…read more, but I had to try and find another place asap , very unprofessional , I work with the public , and I would have tried to work that person in , these nail shops are getting too pushy and rude at times, if it wasn't for us .... As clients you wouldn't have a business , you're on your phone while we get our nails done, plus your constantly talking with each other, we're the paying customer, learn some business ethics, you need to take a class on how to treat people, the reviews spread fast. Thank you

Don't be fooled by the nice chandeliers. The place is only surfaced cleaned. You can see the dirt…read morebuilding up on the floors and behind furniture. Every technician that has done my nails at Pearl's Nail Salon rushes! They have burned me and cut me on numerous occasions. Usually because they're talking to the person next to them and not paying attention. They never say they're sorry or even acknowledge it for that matter. I've had four different people in the last six months do my nails. Interestingly, enough, each nail tech applied the dip differently. And I mean a lot differently. From how many coats of polish they use to whether or not they put you under the lights to dry or have you air dry them. When questioned about it being different from previous nail techs, Each nail tech would talk bad about the one another and say that their technique was better. Two of the times in the last three months I've had five nails fall right off and they were my nails! They broke off because the nail tech put so many layers of dip on my nails they couldn't handle it. The straw that broke the camels back for me today was when they sent me three notices of what my appointment time was, today. I scheduled a 4pm appointment. At 2 PM they sent me an email and text that said my appointment was at 2 PM! Then I received another email and text shortly after telling me, my appointment was at 4 PM, then shortly after that I got a notice that said my appointment was at 5 PM. No one at the store was answering the phone. I called over 20 times. When someone finally answered, they told me my appointment was for 4pm and I should never follow the texts and emails. I should just go with what I scheduled or call the store. I explained to her how many times I had called the Salon and got no answer. She said oh well I need to cancel your appointment now because it's after four so you can call back and reschedule if I'd like to. Needless to say, I hung up on her. I'm not sure if this place can get any more unprofessional. I truly think they have forgotten who the customers are.

I've been going here for years and Tiffany and Tracy have been amazing! They're very nice and do…read moregreat work. I've had nail art done a couple times here and I've always been happy with their work.

I was a walk in because I couldn't get into my usual salon. I was pleasantly surprised when they…read moregot my right in. I will say that everyone was polite. The pedicure chairs were on the dusty side. There was quite a bit of dirt behind the chairs and that definitely concerned me. Typically if you get a mani/Pedi with gel polish, they wrap your nails when you first get there so the gel polish is easily removed. This didn't happen. Weird. But ok. He did a nice job on the pedicure. But it was the slowest pedicure ever. An hour and 15 min for a pedicure is super long in my experience. But he did do a nice job and gave a nice massage. We decided to just do a gel polish change. This took an additional hour. For a gel polish change. Not a full manicure! Again, they look nice, but 2 hours and 15 min for a Mani Pedi seemed excessive. Now, here was the part that really had me going between two and three stars. There were three children in there. All under the age of 4. They belonged to one of the nail techs. One was riding back and forth on a scooter and laughing loudly. No big deal. It was a tad annoying and I wanted to relax while getting my pedicure. But then there was a little girl who was about three that was screaming and crying the ENTIRE time I was there. Omg. The mother just kept working like it wasn't happening. She didn't check to see what was wrong. Just let her scream and cry. I totally understand that having kids presents with some challenges and sometimes you don't have a sitter etc. But you can't just let them scream for 2.5 hours. Everyone was seriously annoyed and I couldn't wait to get out of there. I paid $73 + a tip (like I said he didn't do a bad job, he was just extremely slow). Total of $91. This seems on par with what I pay at my usual salon for a Pedi and full manicure. Not to mention, I would have been out in an hour, hour in a half maximum. I wouldn't recommend this place. And I hate leaving bad reviews.

This is my favorite salon. All the techs are wonderful. I look forward to my pedicure every month…read more I highly recommend this small business.

I love this place! I'm a forever customer! Thank you Mimi for the beautiful dip manicure. I'm…read morerelaxed and feeling pretty. :)