We truly love Miller's!! We got my engagement ring here a few years ago and had an amazing…read moreexperience. Cec was kind, helpful, and shared genuine enthusiasm for us. Since then, we've gotten a few different pieces and always been satisfied. Recently, a diamond on my ring came loose and they helped fix it in the most seamless and helpful ways possible. Their customer service is truly unmatched and we love shopping here!

My fiancé purchased a vintage diamond and brought it to Miller's to have it set for me. He…read morepresented a few ideas and sought the advice from the Miller's team in designing an heirloom piece for me. He proposed in March and I wore it out only on special occasions (I work with my hands) and by November, I noticed a large chip in my stone. We went in to the store in person to have the ring evaluated for structural issues and discuss potential solutions. The floor rep seemed very surprised at the setting, claiming the stone was too thin to be set in this manner. The issue was brought to the owner, who blew us off. They offered to start over and reset the stone in a more secure setting (at our expense, of course) and offered no reasoning as to why this could have happened. I called later to discuss the situation with the owner, who was incredibly condescending and offered no recourse. To quote Cec, "If you drive a car off the lot and get in an accident, do you call and complain to the sales rep?" As far as I'm concerned, if you buy a brand new car, drive it off the lot, and have a mechanical issue at 2,000 miles, you sure do. They send their jewelry off to be set by a third party and finish the design work in house. If they weren't able to come up with a design to support this diamond for basic wear, I wonder what we actually paid them for... The diamond in question was cut in the late 1800s... it made it all the way to Miller's in 2025 and then didn't make it more than 7 months of light wear. I'm sure their showroom pieces purchased from 3rd parties is fine but if you have custom work or require skilled service, I'd save your valuables and yourself the headache and head elsewhere. That's what we'll be doing.

The place to be. With all the volatility of the market, this place will keep one coming back…read more Buying is good, selling is good, or just getting the latest on markets and numismatics. Don't hesitate to pay them a visit.

Excellent company!!!!! The gentleman behind the counter was extremely knowledgeable about all the…read moredifferent currencies that they sale! Thank you for your help

I've been going to the Gem Gallery since I moved home to Montana almost 14 years ago and despite…read morenot having lots of money to spend, they've always been incredibly courteous. But today they really knocked it out of the ballpark when my boyfriend of two years very unexpectedly asked me to marry him, and we went to the Gem Gallery and found the perfect ring. I am so grateful to Ellie, Sonya, & Jason for making today happen; I was able to walk out with the most gorgeous Montana sapphire that matches my eyes! Plus since my partner and I are both native Montanans, it means so much to us. Plus, Brandon has just always been great at helping me with a myriad other things I will not go for jewelry anywhere else in town! For some reason, Yelp is not letting me check value, but I do feel that the jewelry in the store is fairly priced and the workmanship is unprecedented!

I love the Gem Gallery. About 7 years ago, my darling husband proposed to me with a gorgeous…read moreart-nouveau-style ring (my favorite style) with diamond chips and a tanzanite (my favorite color), which knocked my socks off. I was warned that tanzanite is a soft stone, and scratches easily. I'm kind of hard on my physical belongings...not the most graceful character, really. The tanzanite became progressively more scratched and muddy, dull and opaque. And then -- tragedy! I lost one of the tiny diamonds (I guess I shouldn't have worn the ring scuba-diving). My plan: get the ring repaired (new diamond), resized (I'd lost 70 lbs and it was loose), and replace the tanzanite with a sapphire. The Gem Gallery was recommended to me not only because they are purveyors of fine Yogo Montana sapphires (which are aren't strip-mined in Asia using slave labor, and don't fund anybody's murderous wars), but because they do quality work. Sure enough, they repaired the ring perfectly (you can't tell the tiny diamonds apart, and you can't tell that the ring's been resized), and they found THE ideal Yogo sapphire -- a deep purple-blue that is my absolute favorite color (and a rare color in sapphires). (It changes color, depending on the light!) They corresponded with me cheerfully and kept me informed of progress, and they even took some old gold rings of mine that I don't wear in exchange (for the price of the gold), making the total cost of the repair quite affordable. I had a great experience, and would happily recommend the Gem Gallery to anyone looking for custom work. Their website is dynamite, too -- you can see their whole inventory, and purchase things securely online. Did I mention that my total transactions with the Gem Gallery took place online, and across an international border (I'm in Canada)? Very impressive.

Hana is personable and listened closely to exactly what I wanted made with my family gemstone. Her…read morecraftsmanship is impeccable and she created an amazing ring. The store is modern and elegant the jewelry work is of the highest quality. Hana builds these rings by herself she doesn't job it out to employees. Or use a CAD program on a computer. If you are looking for a one of a kind hand built piece of jewelry this is the place.

Hana just delivered a custom 10-year anniversary band for my husband and I. We sought her out on a…read moreroad trip through Montana and consulted with her in her delightful studio off the beaten path in Bozeman. She was wonderful to work with. She took our ideas, considered my wedding ring's design and materials, and created a beautiful band that complements the wedding ring very well. We love the product--and the process of working with her was great. She's super easy to work with and has really great ideas--while considering some of our "must haves" (eg using conflict-free gems). Thank you so much Hana!

Great, friendly staff. Their loyalty/rewards program works seamlessly across all three sister…read morestores: Damselfly + Wildflower + Jonah & Sage. I love that each boutique has its own unique merchandise.

Yes the clothes are awesome, and incredibly high quality, but the service I received today was…read morestellar. I had purchased a pair of jeans that were too big, but had already removed the tags AND did not have a receipt when I went back in. There was a sign that clearly stated the return policy, which I was not incompliance with - But I asked about an exchange anyways. Not only did the gal who helped me bring me other pairs and sizes jeans for me to try on, she did so with a kind heart and understanding beyond what I was deserving of. She took a direct monetary loss simply for my own satisfaction as she will not be able to return or sell the jeans I returned. Thank you, thank you, thank you! You earned a lifelong customer today! (And I promise not to exchange anything else)

Do not waste your money here!!! I'm local and bought a 250 dollar turquoise ring that cracked after…read moreone month of wearing it. I went into the store to try to exchange or get my money back and store owner was extremely rude and said she would not help me and accused me of dropping it. Horrible quality and horrible service. Tourist trap if I've ever seen one. Go to Head West downtown if you want good quality turquoise. I've had plenty of turquoise rings that haven't cracked like that.

Looking for a gift for my mom…read more This Montana agate on this necklace caught my eye in the front window. Some fun crystals and jewelry items. Nothing grabbed my interest enough to try on or to buy.

Beautiful gallery. Loved their framed driftwood and lithographs. I was on an early morning walk and…read morethey weren't open yet, so just did some window shopping, but would love to come back when they're open.

What a great art gallery! I can see why the were voted best one in the city. They have a lot of…read moredifferent mediums and also a lot of different styles of artists within each medium. Glass, jewelry, sculpture, photos and paintings- really something for everyone. They carry originals as well as prints so there is something for everyone price wise and style wise as well. There were so many different pieces that captivated me. I ended up getting a print by James Weikert that is so colorful and such a fun representation of the beautiful Montana outdoors. Maybe one day I'll have the money for an original! Ha- but seriously if money weren't an object I would've walked out with half of the store. Friendly staff and great space.