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    Luxe Nail Lounge

    4.1 (68 reviews)
    Closed 9:30 am - 7:00 pm

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    Services - Luxe Nail Lounge

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    10 More Services

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Nail repair

    Luxe Nail Lounge Photos

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    Recommended Reviews - Luxe Nail Lounge

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    French gel manicure
    Brielle H.

    I stopped in to get a gel French manicure and I got exactly what I asked for! My nail tech was friendly, but efficient and my nails came out great. The salon overall is cute, and everyone seemed friendly. I think it's on par with other nice salons in the area. The only reason I left 4/5 is because the service was a bit more expensive than the ones I frequent in SF and Tucson, but I imagine their prices are competitive for the area. Overall, I'd recommend!

    This is Amy, She is just as bad as Alecia.

    DO NOT GO HERE!!! They are completely unprofessional and will treat you in an absolutely disgusting manner. They just want your money they don't care about anything else. Alecia is the manager and she clearly doesn't care about the client at all and just the money she gets from them. Speaks in a demeaning way. Her front desk staff gets in your face while you're sitting down and waives pencils in your face to talk to you like you're incompetent and they speak about you in their language.

    Such a great salon!!
    Alyssa S.

    Wonderful dip manicure & perfect pedicure as usual with Lisa. New very friendly & professional owner - also named Lisa- super clean & convenient location. I've been so pleased with the entire experience I look forward to seeing the entire team as they are all so nice & friendly.

    Cuticle and polish not cleaned
    Emily C.

    Friendly staff; but gel nails were very poorly done. Cuticles hanging off, bubbles in the top coat, paint on the cuticle and underneath the nail. They also remove the gel with an electric buffer instead of soaking in acetone which takes longer, but leaves more of your natural nail layer intact. I was in the parking lot about to leave and noticed a few fixes that needed to be made, got them fixed with buffer as she had put the tools and the gel polish away already. When I went home I noticed chipped paint and sloppy finishes on the fixes. Worried also my nail beds/nails will be getting weaker with all the buffing she did

    First time doing gel X nails with Lisa and I love them so much!! They came out amazing highly recommend. The staff was so nice. 10/10
    Samantha G.

    I had such a great experience at this nail salon! The moment I walked in, everyone was welcoming and attentive. The space was clean, relaxing, and beautifully kept. My tech Lisa took her time, paid attention to every detail, and made sure I was comfortable the whole way through. My nails came out perfect--exactly what I asked for, with even better shape and polish than I expected.

    Love this place. Very clean. Efficient but not too fast. Ask for Lisa, she is the best.

    My daughter's nails

    Brought my daughter here this morning and Henry did a full set with French tips. Henry was very professional and gentle with my girl. The pricing is printed and very good. Highly recommend Luxe Nail Lounge!

    Katie M.

    I tried out the Nail Room today for dip nails and a gel pedi and am so glad I dropped in. I called in the morning for an appointment and they were ready for me when I arrived. They did my nails while they did my pedi which I love- saves so much time. I'm a little picky- I don't like the drill on my natural nails and even with the dip on they're pretty sensitive. The nail tech was so careful and I didn't have a single pain. I went with the collagen pedicure and had to warn in advance that I've had 4 surgeries on one ankle so there are some pretty sensitive spots to avoid and she absolutely did. I didn't have a color picked out- I told them natural pink for my toes and sheer pink with chrome for my nails and they knew exactly what to do. I loved how clean the salon was, playing Christian music which was nice for a change. I was done in an hour which was the best part- I normally dread the time wasted getting my nails done but this was so quick. They accepted Venmo for a tip thank goodness because I forgot to grab cash and I have to say... my nails look CLEAN. It's like they don't even look real because the cuticles were cleaned so well and the dip was perfectly shaped to my nail. I will definitely be back- this is a great salon!

    100% recommend! I was in a hurry on a business trip and needed a quick pedicure. Tina is fabulous and was able to make my feet look and feel amazing. I will definitely return.

    Best customer service. Lisa has done my nails several times & they always turn out great!

    GelX Manicure by Lisa
    Vanessa L.

    Visiting from LA and Lisa did an amazing job with my GelX nails. I let her know what I was looking for and she matched exactly that. Go see Lisa at the Nail Room

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    Robi E.

    Thank you Nicolle!

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    Robi E.

    Thank you for the great review!

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    Dung L.

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    2 years ago

    GREAT new owner!! Lots of color choices. Friendly staff and very clean. I will go back.

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    Page 1 of 2

    Ask the Community - Luxe Nail Lounge

    Review Highlights - Luxe Nail Lounge

    My tech Lisa took her time, paid attention to every detail, and made sure I was comfortable the whole way through.

    Mentioned in 10 reviews

    Read more highlights

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    This is a great location; clean, beautiful inside, and very well-kept. The specialists here are…read morefriendly, skilled, and provide excellent service. Parking is also easy and ample since it's in a shared plaza with other businesses and a grocery store, which makes coming here convenient. However, the biggest challenge with this location is the efficiency of the check-in and check-out process. There is no dedicated front-desk person, which means the sugaring and waxing specialists are doing everything, performing services, answering phones, checking in clients, checking out clients, and managing walk-ins. Because of this, the wait times before and after the appointment are consistently extended, even when the staff is doing their best. The specialists themselves are great, but it's almost impossible for them to give a fully hands-on, focused experience when they're simultaneously trying to run the entire front-of-house. I understand wanting to cut costs, but the administrative side of the experience is too important to overlook. Even a part-time receptionist or intern would make a huge difference in the flow and overall customer experience. I genuinely like this location, but whether I return will depend on whether they improve this operational inefficiency. If you're in a rush or need a quick, smooth in-and-out appointment, this may not be the ideal location for you at the moment. I hope they consider adjusting their staffing model, because the specialists themselves are wonderful. I had Kenzie before and she was amazing but no longer here as of last month. I tried out Savana and she was amazing also and made the experience so pleasant, fast, and professional

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    10/10 recommend Nora. I have been seeing her for years and am so grateful for her. She makes the…read morewhole experience so much more pleasant. She is personable, sooo cute & bubbly and kind which def helps elevate the vibe. She does my eyebrows & Brazilians. Thank you Nora!!

    It has been a really long time since I was here. This place is very conveniently located & has…read moreample parking. Booking an appointment online is super easy. I was able to make an appointment same day & was fortunate enough to get an appointment 20 mins later. I saw Hannah & she was very nice & efficient. It was a quick appointment. She did a good job. The wax didn't hurt & left minimal redness. She offered a cooling agent or moisturizer when she was done & I declined. I never do because I'm always concerned about an allergic reaction so out of caution I always decline. I don't have any personal experience with their products beyond the wax. Truly, the redness wasn't that bad & went away fairly quickly. It's cashless checkout which is fine as that seems to be the way most places are going these days. I was given the sales pitch for buying a package of waxes. It's not a monthly subscription, simply a package of waxes. I declined not because it wasn't a reasonable price for the packages but because I'm really bad about going in consistently to anywhere that isn't the eyebrow threading place in Surprise that I'm used too. My eyebrows don't grow enough to go every 4 weeks & I don't want to go to have like 6 hairs waxed from each eye. Maybe one day I'll be a better adult & make consistent appointments. For now, this will have to do & I'm happy to know this place is close to me, has convenient hours, & reasonable prices. I would go back but not sure when.

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    I don't write negative reviews, and I wasn't going to -- but after reaching out to request a…read morerefund, being refused, asking them to reconsider and explaining my situation further, and then receiving no response, I feel I should share my experience. My appointment started nearly 20 minutes late. When we went in for the body polish the table was dirty and had to be reset, and the service wasn't explained beforehand, which was uncomfortable going in blind as a first-time client. She also had me touch the tan on my body during the service, which you should never do, and it left spray tan all over my palms. I did not have my palms or nails wiped off at the end either. When I brought it her attention upon leaving (as well as other white spots all over my hands) she sprayed more, which I think ended up making it worse. She tried wiping off my palms at that point, but they were already stained. I paid over $80 total -- which is higher than other studios in Scottsdale, and I have never had a bad experience anywhere else. I still left orange and splotchy with the polish and primer add-ons -- photos attached. The girl who did my tan was nice, but maybe less experienced and appeared to be managing the whole studio on her own. When I reached out, the response was "sorry that you were unhappy with your service" -- but this wasn't about being unhappy, it was a service that wasn't done correctly. It feels like I'm being treated like I did something wrong. I was told I needed to come back in for them to review what happened, which would have required me to leave work early, and that since I hadn't done that I wasn't eligible for a refund. They did offer a free tan as a "gesture of goodwill", but I don't have confidence anything would be different next time. When a tan is orange and patchy, the only solution is to remove it and redo once the old tan is gone -- not go back for more. I'll be trying somewhere else. I ended up having to buy tan remover, a remover mitt and went in the pool several times to try to remove the solution and it's still stuck on there over a week later. I wanted to love this place as it's close to home. I hope they use this feedback to improve the new client experience. If someone turns down a free service, that might be worth reflecting on.

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