n 2024, we hired Vacasa to manage our home. After eight months of poor performance and ongoing…read moreproblems, we terminated the contract. In May 2026, we received a shocking letter from the IRS showing that Vacasa had reported more than $4,000 in income on our behalf. We never received these funds. To resolve the discrepancy, we contacted Vacasa and requested documentation and the bank account information showing where this money was allegedly deposited. Rather than providing a straightforward answer, Vacasa has refused to supply the requested information and appears to be playing a waiting game--ignoring inquiries, delaying responses, and hoping the issue simply goes away. Meanwhile, we are left dealing with a potentially serious tax matter that Vacasa created. When a company reports income to the IRS, it should be able to readily demonstrate where that money was sent. Vacasa's unwillingness to provide basic documentation raises serious concerns about its recordkeeping, accountability, and customer service. Based on our experience, I would strongly caution homeowners against trusting Vacasa with the management of their property.

Vacasa parent company are crooks. Terrible experience as a vacation rental company. Had a dispute…read morewith them, as owners of property, over terrible cleaning and wanted our cleaning fee reimbursed to us and they said they would and then didn't. Now sending the $174 to collections. Must be struggling as a company to reneg on $174 .

Man oh man! Words cannot express how much I love this vacation home! It was big, beautiful,…read morespacious, and just an all around awesome experience! Since my dad retired, and moved to Florida, my brothers and I decided that we would alternate holidays to go down to visit. This year, we rented this home to spend Thanksgiving with my dad and his wife. This home is close to I-4, and the theme parks. We didn't partake in any theme parks because being with family, in that nice home was enough. The home we rented had 5 bedrooms, 4 bathrooms, dining room, living room, kitchen with an island, a breakfast nook, laundry room, garage that was converted into a game room, den, and patio with a pool. As I stated, words cannot express the awesomeness of this house! Hopefully, the pictures will!

I wouldn't stay here if you paid me. Tells everyone they can park 5 cars, have no available…read moreparking. Couldn't find a spot in a mile from our rental. Parked it behind a legal spot as there were no spots available and towed us for $255.25 cash or bank check! Look elsewhere. The houses are poorly maintained, and it is a pain to get in and out with their single entrance that backs up and has you waiting over 15 minutes to get in.

This is our third time booking with Magical Vacation Homes. All three houses were amazingly clean…read moreand very welcoming for our whole family. Everyone enjoyed the game rooms. We have stayed in two houses in Champions Gate, and one in Reunion most recently. There have never been any issues with these homes.The neighborhoods have great amenities and are situated close to all the theme parks. The staff is always very helpful with any questions about the houses. They get back to us very quickly. This time, we wanted to add late checkout during our stay, and Kat was super helpful adding this option to our booking. Kat spoke with me through text messages and even called to confirm the late checkout was added. She is a joy! Magical Vacation Homes provides good discounts throughout the year. We highly recommend booking with them, and we will definitely book with them again in the future!

Made a reservation online, and after completing the process we noticed our dates were wrong…read more Emailed the reservations site and worked with an agent named Demaris. She was very helpful and requoted the stay with the correct dates and asked all the right questions to make sure we were getting what we wanted. I highly recommend Demaris for your reservation needs.

My husband and I booked a condo through Tropical Escape for a week. When we arrived, unbeknownst to…read moreus, that condo had become unavailable, so we were given an "upgrade". The "upgraded" condo had many issues, so the next day we went to guest services to express our concerns. Jawna, a Property Care Tech for Tropical Escape, was called and she showed up immediately. She stayed with us for at least two hours, resolving some issues, but ultimately deciding that we needed to relocate. Jawna went out of her way and above and beyond the call of duty to help us out, and found us a much more comfortable vacation home at Balmoral. Kudos to Jawna who was so caring and amazing!!!!!! She made the rest of our vacation awesome!! She even checked back later in the week to be sure everything was good. Thank you Jawna!! Our review would have been a one that first night, but because of her, it turned into a fantastic FIVE STAR week!!

My Family and I stayed at the Windsor Island Resort. The home itself was Nice until we noticed the…read morethermostat temp was showing 93 degrees upstairs and one of the kids reported something floating in the pool (A Condom). We called several times about the AC and requested that someone clean the pool. I am the type of guest that try not to complain and if I find something wrong I try and fix it or not use it. Instead of taking pics and making calls at 2am. I even went to the store to purchase batteries for the remotes. The pool net was dry rotted and pole was broken, toilet tissue holder was barely attached like someone had just gently placed it back on the wall to not get charged for damage. There were SO many things wrong that should have been brought to their attention. But after this stay, being nice has came back to Bite Me. I received a call regarding damages that were there when arrived but me being the Good Guest and didnt want to bother the staff, now it has cost me over $2000. So From Now On IF I SEE SOMETHING, IM SAYIING SOMETHING!!!!

I've been working with this family run company since 2005 and their services are nothing short of…read moreamazing. We will continue to use Florida Spirit as our go-to vacation management company and look forward to a bright future.

Stay clear of this company! They completely destroyed our…read morefamily vacation last summer 2024. They lied, cheated and wrecked 85% of a family of 8 where housing rented was not as described! Dirty, broken and tried to evict us a few days after check in, when we expressed our concerns. DO NOT PUT YOUR FAMILY THRU THIS... Go elsewhere. Loss our 3 weeks vacation time arguing with them, getting threaten to be put out of the property and in the end received a couple of hundred dollars after losing thousands of dollars and even worse a destroyed vacation. A Castillo ac0198@gmail.com for more details

The house we stayed at was amazing. It has a Disney decor in every room. The pool in the backyard…read moreis unbelievable. Love the princess kids room, the Mickey room and the Beauty and the Beast dining room. This house is what dreams are made with. Full kitchen. 3 full bathrooms. Love this place.

From the owner: Our home features the comfort of your own home in a gated community and features resort pools and…read moreclubhouse. Located 15-25 minutes from Central Florida's major attractions, including The Walt Disney World Resort®, Universal Studios Florida®, SeaWorld Orlando® and Legoland®. Our vacation home is convenient to restaurants, shopping outlets, popular hotspots and golf. Our home is perfect for families, who are looking for the benefits of a spacious rental home for less than the price of a hotel room! A great alternative to hotels and you'll never want to stay in a hotel room again! The 4-bedroom and 3 full bath home sleeps 9 comfortably, includes televisions in every room, big-screen televisions, themed bedrooms, high speed internet, fully equipped kitchens, washer & dryers, and spacious living room areas.