TERRIBLE Customer Service and timeliness…read more I just left a bad experience with Katy at the Pink Rose Non-toxic Nail Salon in Bullard Texas. Prior to my appointment I received a text from Katy saying she was going to be 20 minutes late. I reluctantly agreed, knowing it would push my own commitments back. I arrived at the salon on time, for my original appointment time. Katy stated she would be with me in a "few minutes". 25 minutes later, I asked how much longer it was going to be. She stated 5 or so more minutes. Finally, she was done with her previous appointment who had arrived late, which was the reason my appointment was pushed back. This salon has a strict on-time policy for clients; If you are late, late cancel, or no show, they cancel your appointment and charge you half the fee. When I stated that respect goes both ways, and asked Katy why the same on time policy did not apply to service providers, she became defensive. She stated she had let me know she was running late, and asked if she should have cancelled my appointment. I replied that she should have applied their stated policy to her previous customer who was late. Katy completely disagreed with this, and then said my appointment was cancelled. I stated that I completely agreed, and left the salon. I will not return, and definitely do not recommend anyone else patronize The Pink Rose Non-toxic Nail Salon in Bullard, Texas, either.

We recently moved to the area and my husband gave me a gift certificate to get a mani/pedi for my…read moredaughter's wedding. I scheduled my appointment and they got me right in. They were so very helpful, assisting me in choosing my services as well as the colors that would compliment my daughters wedding colors. I have never been to a salon where the service was so accommodating and attentive. They did a phenomenal job and my mani/pedi not only lasted through all of the wedding activities, the colors they helped me choose were absolutely perfect for the big day! Very professional and amazing service!! Thank you to Laura and Melanie for making this such a pleasant experience and for helping a mother of the bride a hit at the wedding! I got so many compliments!! Beautiful salon and fantastic people - highly recommend!!

Cindy gave me one of the best pedicures I have ever had. Not only was she very skilled. She was…read morepatient since I have had several foot surgeries. I definely recommend this nail salon.

I always have a great experience with the friendliest staff! They also have a great color…read moreselection. Michelle

Nails were ok. Not great. A few tips were crooked. Acrylic was too wide on some. Top coat…read morewasn't smooth on edges. Overall I can live with this until my next appointment where I usually go. The thing that bothered me most was the tech's indifference to a lady who came in asking for a manicure. The tech simply said "I'm busy". Nothing else. The customer paused, I imagine stunned at the rudeness of it all, then asked when could she be seen. Another tech in the salon finally told her it would be 1:00 o'clock. She politely said thank you and left. I was only one of two customers in the salon. Maybe they were booked with appointments or whatever, but I was surprised and disappointed in how the customer was treated so indifferently. I've never experienced that behavior before. I'm thinking this will be my first and last time at this salon.

The service was superb. Husband and wife duo, nicest people I have ever met. Super sweet and pay…read moreattention to detail. Got the exact service I requested. Gel full set and gel pedicure. The vibe was relaxed and chill. I have even thought about doing two hours to get a f

I've been going to Kim nails for 20 years, and I love them! They are the only salon around where…read moreyou get a massage with your manicure! They have great staff and great prices! You cannot beat Kim Nails for your mani/pedi experience!

I moved away from the Tyler area 5 years ago, but when I came back to visit family, and I needed an…read moreacrylic fill, mani, pedi, and gel polish for both nails and toes, I was happy that Kim was still available. I was very pleased with their service after 5 years. They did not have gelish which is my color/brand of choice and why they got a 4 rating, but they were able to match my color pretty close. My tech was very good, a young man, very quite. His skills we're very good. The shaping was wonderful. When I come back next year I will make another appointment. I recommend this business!!!!!

Tuyet is increíble at her job !!!! I recommend her over any salon I've ever been too her lines are…read morespot on and French manicure is insanely great I had my nails done for a wedding and they looked incredible I will never get my nails done again by any other salon

I was not notified there was a $20 surcharge for gel polish ahead of time. This was very…read moredisappointing.

Review is for LEGACY NAIL SPA. They still have old signage atop building but the door says Legacy…read moreNail Spa since changing owners about a year ago. I got the deluxe pedicure & it was fantastic. Tech really took her time & showed a great level of care. Long gone are the days of having to travel out of Chandler to get a quality nail experience! Highly recommend this place!

After having bad experiences at a few other nail salons in Tyler, a friend recommended VIP to me…read more I'm not a regular at the nail salon, so when I go, I want a good mani/pedi!!! I had Eric and he was AWESOME! He spent 45 minutes on my pedicure and did a wonderful massage! The chair was doing a pretty deep massage as well! Honestly could've taken a short nap, but didn't want to miss anything. The manicure was good too! Not nearly as long, but that's fine. Polish lasted longer than normal for me too! Will definitely be back!

What a wonderful pedicure from SON and TINA. Best spa in TYLER. My wife and I enjoyed the…read moreexperience and fantastic time. Will be back for more!

Beautiful spot and friendly faces. Over all I was happy with the service, (pedicure and gel powder…read moremanicure). The only complaint I have is I feel like my cuticles were a bit neglected and went home to trim them myself.

It is hard to believe all of the good reviews on this business. I was in there this week for a…read morenail dip and a pedicure. The nail tech didn't seem to know what she was doing but it didn't turn out bad. However, I told Frankie who did my pedicure that I wanted the $35 pedicure. I even showed him the picture on the brochure. I am a retired sr and have to account for all of my extras. So it was a SHOCK when they told me my pedicure was $55!! I guess he used a gel but no he did not tell me or ask me about it. I was so upset. Even the dip was $50 instead of $45. It seems like this place just tries to steal money from their customers. I normally leave a $20 tip but I couldn't today because of the overcharge. This is definitely the LAST time I will visit them!