Came in town for a wedding and went here to get a quick dip manicure. I'm not sure if it's bad product or untrained staff but my nails didn't last more than 2 hours. I went in for a dip manicure and the first tech put dip fully on and took it off FULLY twice. He informed Mr Tim (I believe that was his name) that the product was bad. On the third attempt I said I was fine with gel because I was running late to a wedding. On the third attempt Mr Tim did my nails. They were okay but after spending more than two hours in there, my nails were already crackling on my drive back to my hotel. It's now 3am as I'm preparing to head home on a flight and there are parts of my nails that are chipped. It's barely been 12 hours since completion. I understand things happen and the staff was friendly and professional but spending my money and so much time is disappointing when I feel like both were wasted. read more

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My favorite place as usual. Today was exceptional, i did with #15 for the 1st time and he was superrrr professional. Thank you. read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

Lee, is great all the time. I appreciate his service. Thank you!!!!!!!!!!!!!!!......................

Been a long time customer and they turned down a coupon they sent to my phone. Saying I couldn't combine coupon with loyalty discount. I filled the punch card and received $20off a Service however they refused to honor it a previous visit. When they do honor the $20 we go back and forth about the $5 coupon as well. I drive from far east for years and won't be back. CUSTOMER SERVICE IS LACKLUSTER! read more

My daughter visited the salon just hours after getting a fill elsewhere. She didn't like the color she chose so she went to Luxury Nails for a polish change. She asked for a polish change ONLY, as she just had a fill hours earlier. She was charged $72 by the man at seat #10 for a polish change! I feel she was taken advantage of because she is a teen. I visited the salon the next day to ask for an explanation and was told I just wanted to complain. Be VERY careful here, and make sure you ask EXACTLY what the price is before you get serviced. Better yet, go somewhere else to get your nails done. read more

The staff is very nice. The place looks nice and updated. I wanted my names to look like they were French tip but instead of white to be glittered and showed them pictures. They couldn't understand what I wanted. So I got cat eyes instead. She also filed my nails down instead of keeping them at their length. And charged me additional $41 for my nails. When I asked isn't it part of the mani/pedi she said since I used shellac on my hands it's an additional charge. By the way, she did cut my cuticles but no hand massage, no oils or lotions on my hands either. I had a mani/pedi. I asked for the volcano mani/pedi. It was suppose to be all these different things. My daughter asked for the regular pedi. They did the same thing to her that I had done but maybe one or two different packages that they used on me. They added something to the water and then a different scrub. That was it. Her's was $33 mine $61. When the tech painted my nails I didn't notice until I got home but 3 of the nails didn't have paint on the corners of my nails. I don't recommend coming here unless you get a regular pedi my daughter's pedi was just fine. It's like an assembly line. read more

They did such a thorough job. I loved how the medicine went, the technician working on my nails was amazing and very careful. She was very gentle despite how ticklish I felt. I did the traditional pedicure and a shellac manicure. My feet look & feet amazing. However, I do wish I got an additional coat of nail polish on my toe nails. Regardless, they look so nice. The shellac manicure looks gorgeous. I think the only thing I didn't like was when I was asked what color, the tech was like "too light" and that discouraged me and made me choose another color. I initially wanted to paint my nails an off white color, something that's still white but with just a hint of color. I ended up choosing this nude, beige, color and it looks great too. Everyone was nice and they worked really well. Thankfully I didn't need to talk much, so I got to zone out. read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

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I have been to this place 3 times. I've had a pedicure and my nails done with shellac. I also experimented with having my eyelashes done here and even my eyebrows. My eyelash experience was not good. They went on just fine, but really burned my eyes, so I came back the next day to have them taken off and they charged me for this! Not only that, but the lady literally kept ripping them off when she could clearly see I was hurting. I simply made my mind up I would never torture myself this way again. Next, the nails... While the quality is ok, I'm disturbed that they don't do basic things, like cuticle cleanup... this comes standard in most every salon I have ever stepped foot in, but not this place. I even came back a second and third time to see if it just happened to be a fluke experience... sadly, no. I'm not sure if this is because they are always in a hurry because they don't take appointments, but I'm disappointed in the hurried nature of this place. The only really nice thing I can say is that the lady that did my eyebrows did a good job. read more

Luxury Nails & Spa - Hang nail... because they don't trim cuticles. - Nail Salons Near Me - Dearborn, Michigan

I was visiting family for my cousin funeral and needed a manicure & pedicure when I walked in they took me pretty fast I did have an appointment for both. Sat in massage chair which was nice and relaxing I don't know the lady's name but she didn't speak good English and was very ruff with my feet she used a hard stone and just was rubbing so hard it was hurting me well I said it hurts I look down and I am bleeding on side of my heel. She said Ohhhh! and then put some kind of stuff that burned on my heel and just moved to the other foot like it was nothing. So when she starting doing the French pedicure I told her I don't want the pink color but only clear well she put the pink just was not what I paid for $66 plus $10 tip so another lady came and did my hands (nails French I thought they looks so nice but 3 days later all the French white line came off so disappointed gave her $10 tip as well too so it cost me $86 which wasn't worth it at all. I will never go back or tell anyone I recommend them . If I can get someone to put a picture on for me I will add later read more

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Needed a repair and couldn't get to my shop in Sterling Heights so I stopped at this place. I was charged $10 for one nail being fixed with a color that's not even the color that I have. And when I asked her to just change the whole set to the new color she tried to charge me $35. $35 for a shellac color change! I pay that much for a fill and shellac! When i first sat down, she tried to play me and charge me just to cut my nail down and file it. My nail had broken so even by cutting it down, it was super uneven and she was going to let me walk out like that. I'm really over there Asian nail salons. They let your nails look any way as long as they're getting paid for it. read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

My girlfriend just got her nails done by one of the male nail techs and not even 24 hours later they are chipping and she had to redo them herself to make them look somewhat decent and to top it all off he cut her thumbs on several spots with the buffer tool read more

Last time going. I keep trying to give this nail salon a chance since they are conveniently located in the mall. I'm done. Prices are never consistent to what is in their pamphlet and they do a HORRIBLE job or okay. I always have to fix my own nails at home. All I get is shellac. Simple and short. They can never get it right. Millie, Tom and the guy with the long hair are the only good ones there. read more

Luxury Nails & Spa - Not filed. Thick, chunky and wavy polish - Nail Salons Near Me - Dearborn, Michigan

Thursday afternoon June 29,2023 I was getting a fill in by Nail tech VICTOR at table 15... The nail tech VICTOR is totally unprofessional he was extremely ruff when working on my nails pulling them really hard...I asked him if he was ok he got an attitude he rushed to finish my nails his personality and demeanor, is horrible. VICTOR is extremely rude and disrespectful he does not know how to communicate with the customers or his coworkers VICTOR should NOT be working with the public. Luxury, Nails & Spa should be shut down!!!! If you visit the salon, do NOT let UNPROFESSIONAL, DISRESPECTFUL and RUDE VICTOR at table 15 service you!!!!!. VICTOR need ANGER management classes!!!!!!!!!!!!!!!! PLEASE DO NOT get service at Luxury Nail & Spa The technician did not wanna give me his name. I had to get his name from management, that was a problem. The place is pretty, but need to be sanitize extremely dirty. The Board of Inspectors need to inspect Luxury Nails and Spa I will be reporting them to the Board of Inspectors and the Better Business Bureau read more

It's really bad service my nail not equal and they charge me $60 and they look like ugly

This one of the few places that I've ventured outside to visit since the mandate was lifted as apart of self care for myself. I go with a friend of mine and it gives us time to relax and chat at the same time. We both indulged in the Volcano Spa Pedicure. I had a manicure done as well. The staff is always pleasant and professional during the service. The massage chair and paraffin wax are my favorite part of the pedicure. My feet are baby soft afterwards. read more

I got the $31 mani-pedi two weeks ago. My finger nails chipped off within the first few days and honestly they didn't look too good when I walked out of the place. The manicurist was struggling with the almost empty - and probably very old - bottle. I noticed it was pretty empty when I picked it but when I looked around for a different pale pink color there were none! It took the manicurist until the end to go to the back and grab a new bottle which left me with a weird layering on my nails. Although my fingernails didn't look great it's my pedicure that I'm more disappointed in. I cover my toes with ballet slippers everyday at work and normally my pedicures last for months. This is the first time that a pedicure looks terrible within two weeks. I don't like to get my nails done that often so it's very disappointing. On the positive side, the place does have nice massage chairs and it is conveniently located at Fairlane Mall. Also, I have gone a couple of times before and the pedicure has lasted longer. The manicure never does. read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

Decided to give this place a try due to a friends recommendation. I'm glad she did because they have become my salon to go to. I've also recommended this place to my friends and they are just as pleased with them as I am. They become very busy around 4pm so I suggest to avoid the long wait go when they open or early afternoon to get in and get out. The best way to get there is the entrance to LA Fitness, which is right in between upper Macy's and JCPenny's. They are literally on the right near the entrance when you first walk into the mall. read more

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I got a mani/pedi today & was upset about the manicure but now that I'm home looking at skin on my feet, I'm even more upset about the pedi. Did I need to pay extra beyond the basic pedicure to get me feet scraped? Yikes. read more

Luxury Nails & Spa - 1 hour after returning home from pedicure. Honestly most disappointing results I've ever had. - Nail Salons Near Me - Dearborn, Michigan

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This was the worst experience I've ever had at a nail salon. The man at the front desk was extremely rude! Talking to customers like they were kids and hushing them along. The man who did my nails was not understanding that I wanted my nails pointier and could barely understand. He was getting frustrated and another lady started asking me (with an attitude) what I wanted. Since I didn't even start doing my nails.... I left and asked for a refund. NEVER will I go there again! Worst customer service here! read more

These ppl are over priced with beginners work. I asked for a full set, basic white set, and this is what I got?! And was charged $51!! And these are my birthday nails, I am so disappointed and will never return. read more

Luxury Nails & Spa - Gross. And these are my birthday nails. - Nail Salons Near Me - Dearborn, Michigan

I asked for a pink and white and the man started painting my nails and it looks nothing like the picture that was shown to him. He was rude and aggressive and completely screwed up my nails. The man who did my nails clearly rushed and was very lazy, he had long black hair working in chair 15. read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

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Terrible service! I have never paid $59 for a pedicure but that was the least of my worries! Came in on Friday and spent a total of $260.00 plus tips on services here. Paid $49 plus tip for a mail overlay. The gel polish is over my cuticle and skin. The process took 1.5 hours long. The acrylic overlay is super thick and lumpy. I am on vacation and am a licensed cosmetologist, esthetician, makeup artist and nail tech. This is a high priced site for less than great techniques. My nails are lumpy and thick. Came in today Tuesday to get my daughters nail fixed that broke on Sunday!!! Asked them to fix my nails. They said they couldn't to come back tomorrow and have the same lady work on my nails.... She didn't do good the first time why would I come back??? Here's the pics. Don't waste your time or money here!!! It's esthetically pleasing here but terrible customer service And terrible services period. read more

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I escaped a conference at a nearby hotel for a couple hours hanging out at the mall. I figured, random mani-pedi would be just the thing. I got the $31 special, which is important to know. Still, my experience was kind of questionable. Here's a pic of my mani. Not great, but I could've done better myself. She literally took less than 90 seconds to file and shape. The whole mani took about 5 minutes. The pedi was good and did include a hot stone massage which was nice. Afterward I was left in the chair and had to climb down and find the light table myself and walk there in my bare feet (ewwwww!) Anyhow. Nothing super serious to complain about but I wouldn't rush back. read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

I should have read the reviews before going... I have never felt the need to review a nail place before but I have never imagined a manicure and pedicure could be this awful. I came out with nails that looked worse than what my 6 year old could have done. The entire experience was unbelievably bad -- the lady did not pay any attention to what she was doing, she cut the side of my foot with the grater/file, cut and filed the nails very unevenly and filed some below my nail line (painful!) and applied the polish unevenly, managing to miss portions of some nails while streaking/bubbling of others. I payed for the fanciest package but there was no "massage", the "hot stone" therapy was literally being hit with stones for a few seconds. I left feeling the opposite of relaxed -- like I had just been beat up! Can't believe I payed for this. Also they use unsanitary practices, I saw the technician pull several tools out of the bottom drawer of her workstation and put them back in the bottom drawer organizer after using them on me -- yuck! read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

After receiving a pedicure from Luxury Nails & Spa I developed and was consequently treated for athletes foot. At the time, I did not connect this salon with my diagnosis. After extensive treatment and a year without a pedicure I returned.... I got my usual manicure... and I added on a pedicure, a day later while on vacation I developed painful blisters on my two big toes. My doctor treated me for a toe infection with an antibiotic. I don't know how or why this keeps happening, but I believe that the staff isn't knowledgeable about how to properly perform a pedicure, or they aren't cleaning their bowls thoroughly. Needless to say, I will not be returning for a pedicure...ever again. read more

My mom and I waited patiently in line for about thirty minutes. When it was our turn, we notified the front desk we both were in need of a pedicure and manicure. They had one technician working on both our nails while they were taking new customers for pedicures. We expressed our concern - a more logical solution would have been to have started with a pedicure for myself or mother while the other worked on nails. This was not the case. While my mom had her nails done, we waited an additional 30 minutes for a pedicure - again, as they are accepting new customers. Additionally, the numbering system on the color selections are inaccurate. I picked out 572, but the color I received was not 572. Awful place will never return read more

I decided to go here because it was right after the snow storm & my normal place was too far. Never again. First of all, I had to have the tech reshape my nails so many times, and still ended up hating them, I just told him forget it. I had two nails that broke off so I had to get some tips...he made those two nails so big & boxy. Then he used a different color than what I had on my toes..I didn't even realize while he was doing it because of the glare. How did he end up getting a whole different color? One week & a half later & this is how my nails look, but the paint started chipping & lifting within a couple days. Absolutely terrible. This is my second & last time coming here. read more

Luxury Nails & Spa - Mind you, these are my real nails it was just an overlay. The acrylic literally ripped off my long natural nail - Nail Salons Near Me - Dearborn, Michigan

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Arrived right at opening employees were late. Arrived at 9:50 am waited until 10:25 for service. Price on website was not honored. Got a pedicure and guy was done at 10:47. I was not happy. The service was rushed half done and very sloppy! I will not be back. Total service failure. This place is using Covid-19 as an excuse to price gouge! It over priced and poor service! read more

Despite the reviews I read I decided to try them out and they did an amazing job!! Mad kudos to my girl Hanh for doing some great nail art and recommending the perfect manicure! I will definitely be back as I know it's worth my drive read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

Horrible services. I've been going there for years and they were great up until COVID. They do not practice social distancing and I also got many fungal infections in multiple nails from shellac service. read more

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The person doing my nails was on the phone the whole time. The lady who did my pedicure did not take her time at all & did it sloppily. I also asked if they could do a pink chrome nail and the guy said he could. The picture just shows you that he couldn't. I had high hopes for this place, but I will not be coming back. read more

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A total rip off. I was mad as ever. Went to get me a mani pedi and they charged my card $86. Never will I go back. Nails started coming off a week later. They get no stars from me. I only gave them one star cause it wouldn't let me post my review until I clicked a damn star. Check y'all account before y'all leave. They tell u one thing but swipe ur card for something different. read more

I can't even stand to look at my nails right now it wasn't worth dealing with having them fix it because this is clearly the work they provide read more

Luxury Nails & Spa - Seriously a child could do better nails then this. - Nail Salons Near Me - Dearborn, Michigan

Due to convenience, I decided to stop and get a quick manicure. The place itself looks nice and is a big open space. Too bad, the service doesn't match up to the decor. The manicurist rushed the entire process. The hand massage wasn't a massage. She just pulled each finger and that was it. When she started painting my nails she started telling me shellac is better, why don't you do a pedicure, etc. just kept trying to sell me. Once she was done, I just wanted to get out of there. I noticed she didn't polish the sides on most of my nails either, nor did she clean the polish off of my skin. Would I come back? Only if I'm desperate and need a quick polish change. I thought it was just my manicurist, Tina, but the reviews are all the same. Everyone complaints what a rushed job they do. Nothing luxury about this spa at all. read more

Stopped by while I was in town for work in the need of a manicure. They do dip and they have a ton of dip colors! Very happy with the service! read more

Luxury Nails & Spa - Nail Salons Near Me - Dearborn, Michigan

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This is actually the worst salon ever. If you get Vincent just get up and leave. You're better off asking your friend's 5 year old to do you nails since they will do a better job than the people here. Also the sanitation is an illusion. The place looks nice but they don't clean their work stations between clients. Not to mention how rough they are . I left with 3 bleeding fingers.. just don't go. read more

This is the furthest thing from "luxury". Absolutely the worst manicure and pedicure EVER!!! It was so bad I could not even let the guy finish the job. First, The pedicure water was barely warm. I asked that it be made warmer and he did nothing. My toenails were trimmed and filed improperly. When it was time to cut my cuticles it hurt and I bled! As far as exfoliating my feet, I think that step was missed. It's when he finally got to my hands and started pushing at the cuticles without even letting my hands soak that I had to call it quits. I doubt the cuticle trimmers were even sharp because he kept pulling and ripping my cuticles. I have several cuts in my cuticles as a result. On a side note, the place could be a bit cleaner. The pedicure chair they placed me in had oil and lotion all over it. I will never go back. read more

Just got my nails done yesterday and literally more than half on each finger has chipped away already. I haven't washed a single dish or anything to cause stress on my nails. WOULD NOT RECOMMEND! Waste of money, cut both of my big toes when doing pedicure and cut my boyfriend's finger during his manicure as well. Overly priced for shitty service read more

I've been to this shop a few times over the years and I've noticed their quality has gone down. I recently had a pedicure and manicure with shellac. The lady who did my pedicure was rough and cut me twice, but she didn't care. The man who did my shellac manicure rushed through it and the paint chipped within three days! No reason for me to return here. They don't do quality work here. read more

Got a pedicure. Asked for the best one they had and ended up making me bleed. I wasn't too upset at first but now this is a huge scar and I can barely walk now. Very unprofessional and I won't come back sorry not sorry read more