I went into this spa to get my nails done for my birthday. When I asked if I could wash my hands in between my old acrylics coming off and my new nails going on, the woman working on my nails got upset with me. To me, this is common sense for sanitation and to prevent any bacteria from getting trapped under the new nail. She got an attitude with me and threw her arms up in the air and began causing a scene and refused to finish my nails. I was emotional and felt hurt that this is the kind of treatment I received. This is how my nails looked when I walked out of the spa. Thank goodness Pretty Nails was able to fix me up and were very accommodating with excellent customer service. I will never go here again. read more

Luxury Nails & Spa - How my nails looked when she refused to continue working on me. - Nail Salons Near Me - Gainesville, Florida

So I've been going here, and while the service is good, I somehow have to pay more and more for the same service. I thought it said that gel was $5 extra but they said it was $10. I didn't mind, some places go that high, but they said that my full set was $25 and my gel was $10 and my wax was $8. Somehow they said I owed them $48, but if you do the math correctly, it was only supposed to be $43. $5 isn't that much of a difference, but it's getting tiring how they're continuously upcharging and trying to be sneaky about it. It's a nice place but they definitely try making you pay more than you should. read more

I have just moved to Gainesville in November and had been giving a few different places a chance for my nails so I could try to find the right now. This was not it. The environment of the building is awesome and super well organized and clean. I loved my first impression walking in and the pedicure station is beautiful, I did not get a pedicure though. I came in to get a fill of my acrylic nails with gel polish. The lady that did my nails (do not know her name), spent more time looking around than looking at my nails, like doing everything from muscle memory. My nails were sloppy and the paint was mediocre at best. My acrylic nails were not filed straight and my nails were curved downwards. Two days after this I broke my nail opening a door, mind you I had had acrylic nails with gel polish for 2 years and despite a baby brother, working with large animals and dogs, and working with my hands had never had this happen. I went back in and they 'fixed it' for free. They added acrylic powder and 'straightened' the crack out, just making my nails look even more sloppy. A week after this another nail broke while playing with my dog. I paid around $40 for a service that was AWFUL and very unwell done. Already a high price for just a fill. I know it was just one tech out of a dozen there, but I am not willing to do some experiments to find the good tech there. I will definitely not be returning here. It seems like the places that have a nice interior and exterior just do not provide good outcomes. Edit: I have been trying to search my phone for photos I know I took of the broken nail and just overall of my nail set but I cannot find any. read more

I love going here. They always do a great job on my nails. The only thing that I wish they did was give massages after manicures like other nail places! read more

They really outdid themselves on the interior decor, it's very relaxing. They work fast and their work is amazing. I have never left disappointed and will continue to go back to them, and their prices are great too. read more

I have been going to this salon for a year now and am so glad I found it! I have only had wonderful manicures each time and they have lasted beautifully. Their techs are very careful and do great gel and dip nails. Price point is on the higher side. read more

Luxury Nails & Spa - Dip nails - Nail Salons Near Me - Gainesville, Florida

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Horrible service. Cut my skin and did not do anything until I said anything. Then I returned because my nails all broke with dip and they were not willing to redo them without me paying full price with tip replacements. Horrible. read more

Top coat peals off, nails chip within days. Their products are HORRIBLE quality. And the lady at the front desk is even WORSE. I got a pedicure once and within a couple days the nail polish started coming off. I went back a couple times to do my nails, I did the 'Dip' both times which is supposed to last 21 days... However, after only a couple days, the clear top coat started to peal off and in 7 to 10 days I had chipped nails! The polish had completely started to crack and come off from one of my nails. So I called, made an appointment and they said they were gonna fix it. When I got there, the lady at the front desk insisted that I get a new service and I refused because I paid over $40 for the "21 day Dip". She said they would fix the top coat and the chipped nail. I waited for OVER AN HOUR, with this lady taking clients before me ON PURPOSE. After insisting and raising my voice, someone finally took me in. They did a terrible job at fixing ONE nail and then they charged me $5 for it! I shouldn't have paid but I wanted to throw the money at this miserable lady and made it very clear that was gonna be the last $5 they ever got from me. STAY AWAY FROM THIS PLACE! read more

25 minutes for a $45 pedicure. felt incredibly rushed and they didn't fix feet at all. lady insisted we get gel and it was $15 more. worst pedicure i've ever gotten. Do not recommend. Spend your money elsewhere. read more

Luxury Nails & Spa - toenails - Nail Salons Near Me - Gainesville, Florida

I've gone here before to get SNS and it turned out fine but I just left and immediately had to drive to a different nail salon in town to have them re-done because such a bad job was done. It's truly the worst my nails have ever looked and was the biggest waste of money. After this I don't think I would go back. read more

Luxury Nails & Spa - Nail Salons Near Me - Gainesville, Florida

This is my favorite place to get my nails done in Gainesville! I absolutely loved my experience. Complete with complementary mimosas. I got a pedicure and a gel manicure and my technician was wonderful. You definitely get what you pay for. Generally when I leave a nail salon, I immediately find an issue with my nails. This was not the case here. I was extremely happy for over two weeks. My manicure didn't look old until almost 3 weeks after I got it done. I am extremely pleased. read more

My first time coming here and it was an amazing experience! I did a manicure/pedicure and it came out to 37 dollars! Completely worth the money. I was massaged from head to toe while doing my pedicure and they came out flawless. Then, I did my nails which also came out just how I like it. The place is brand new and you can tell. Top of the line everything, and really clean. read more

Luxury Nails & Spa - First time coming here and I loved my mani/pedi - Nail Salons Near Me - Gainesville, Florida

Was a great first visit. I love how my eyebrows was done. Everyone was very pleasant and kind. Will come again. And will recommend to others just based on my first visit. Thanks! read more

Fancy Place but terrible job. The girl that did my pedicure literately ripped, not cut, but ripped the cuticle off my big toe. Then she proceeded to put alcohol on it. It was very, very painful. Then my heels looked as bad and as cracked when she was done as when I got there so I asked her about it and she told me that she could do something else for five dollars extra. Why should I have to pay extra for you to do the job that I'm paying for in the first place? I am going to insert pictures of my toe and the heel of my foot when she was done with it. It was as if I paid $25 to get my nails painted, because that's all she did well. Don't be sucked in by the fancy looking place. Save your money. read more

Luxury Nails & Spa - My toe. Red and soar from where she pulled and ripped the cuticle. - Nail Salons Near Me - Gainesville, Florida

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The salon has a fresh new look; however, the assigned nail tech needs an attitude adjustment. She started watching a video with ear plugs while working on the fill. That sent me the message she had no interest in me as a customer, nor as a person. When I questioned if she can work on a fill and watch a movie? Her attitude got worse. The tech shared my comment to other techs, and whoever the individual is that walks around with 'airs', started giving me smear looks. This is not a place you want to visit. It's not worth the insults and their attitude that we are lucky they are giving us service. read more

I was treated very well, and very professionally. Work is good. Did not give 5 stars because I did not feel there was any interest or curiosity in trying to duplicate the pink and white nails I have had for 10 years in Miami. read more

Honestly very disappointing. Took an hour and 40min to do a gel manicure that was done terribly. Not clean and not smooth. Don't waste your time read more

I go here once every two weeks because apparently I hate myself. Every time, I walk out with uneven, usually painful nails and nail beds. That being said, I haven't found anywhere better so I'll be going back. read more

So this is my second time trying the salon. I didn't like it the first time so I decided to give it a second chance since expansion. I want to upfront say that my 2 star review is for the business, not my nail tech. My nail tech was wonderful but this business is out to scam you by over pricing. Not only did they charge me 5 dollars to soak off my gel (which I wasn't told about until literally the end of my services), they charged me an additional 5 dollars to do a coat of glitter over my polish (which I wasn't told about until my nails had already been painted - I would have just picked something else had I known) AND another 5 dollars for the callous grater during my pedicure. I ended up paying 15 dollars more than almost all other salons. This is how businesses lose customers and leave a bad impression. read more

Beautiful clean facility. The staff are friendly and helpful. You can even have a complimentary drink! Alcoholic or no. Highly recommend this salon. read more

Love, love, love this salon. I've been going to Luxury Nails consistently for about a year and I'm always pleased with their work. The environment is clean and welcoming and the staff are polite and friendly. Typically I get a pedicure and the SNS dip powder with a manicure. I usually just walk-in versus making an appointment and the wait time is typically very reasonable. I've been assisted by multiple nail techs and they've all impressed me with how great my nails turn out! They take their time and make sure that quality comes first. I can be picky when it comes to my nails and they are more than accommodating to any small adjustments I request along the way (ie. filing a little extra on certain nails etc.). Highly recommend selecting this salon next time you need your nails done!! read more

I have been going here for a few years and always have a good experience. It is a wide open and very clean nail spa. One time I did have an issue with the manicure (the tech might have been using old polish or something) but the manager saw immediately and made sure I was able to come back the next day to get the gels fixed. I went again yesterday and was honestly very impressed by the cleanliness and the seriousness everyone was taking toward making the salon clean and sanitized. Pedicure chairs/dividers and everything were all being wiped down between clients and the whole space was pristine. And a great pedicure on top of that! read more

I love Jen! She does an amazing job with my dip nails! I have referred her to all my friends!

If only an aesthetically pleasing salon was enough to keep clientele. While, yes, the beautiful decorations and nice salon chairs were nice & the free mimosa and John Legend music videos soothed my soul, what I generally enjoy most is when my manicure lasts more than 12 hours before it chips. I'd gladly give up the free cocktail for some quality nail polish that didn't have me feeling like I just dropped $40 down the drain. The woman doing my friends manicure tried selling her on gel because "regular nail polish does not last long, it will chip very quickly." So it's almost as if they do a bad job on purpose so that you have to spend more money. The people were nice and the service was great but the nail tech didn't bother trying to clean up the nail polish left on my skin and my manicure looked 4 days old after 12 hours. They have a student promotion which honestly only brings the price down to what it is regularly at other salons as this place is pretty pricey. In my opinion, you'd be better off saving your money and going some place else. read more

I go here about twice a month and my girl friend drives. we are greeted with courtesy. Tee is my manicurist and does a fantastic job. I get the SNS nails. The length is perfect and lately I've had a design put on my ring fingers. Alway beautifully done. My friend also has her nails done and enjoys the treatment as well. Luxury always offers you a beverage of your choice. so relaxing and it's a fun time being treated with kindness and care. Compared to other salons the prices may be rather steep but I don't mind because I always feel great when I leave. read more

The quality of the nail service is great. My only and biggest complaint is how long the whole service takes. I've had this happen to me several times where I call beforehand to make sure they have a technician ready for me and still waiting 30-45 minutes before they even start, even when they're fairly empty. I've even come in with an appointment set and I still end up waiting so long before they start. Even when they start, they end up taking way longer then any other nail salon. So if you have the time, definitely come but make sure you don't have anything important to attend to later that day. read more

Amazing!! They also do an awesome job and my acrylics look beautiful and last so long! The whole staff is super sweet and it's the cutest salon in town! read more

Luxury Nails & Spa - Nail Salons Near Me - Gainesville, Florida

I went for the first time the other day and I loved it! This place will definitely be my new nail place. It's very cute and clean and professional. The girl who did my nails was so sweet and did an amazing job. My nails are perfect! read more

First of all, I'd like to say I'm never coming here again. My friend and I went in for gel manicures and regular pedicures and we were both very displeased with our experience here. We did our feet first, it seemed fine, until I noticed the lady doing hers was very aggressive in the way she was massaging her feet, it hurt to look at. By the end of the pedicure my friend noticed she had burn marks from the hot towel the pedicurist wrapped her feet in. By the end of my pedicure I noticed my navy polish was not cleaned up, she literally left polish surrounding my toes. She cleaned them up by the end of my manicure I guess she had overheard me telling my friend how sloppy they were when she came by to see them. Last but not least, when it came to remove my gel nail polish, she literally used the buffer throughout all the nails to remove the gel. I stopped her to tell her that shouldn't she use acetone + tinfoil instead and she brought me a little bowl of acetone for me to dip my fingers in only for her to buff the gel off again a minute later. 55$ for this service is most certainly not worth it. read more

This is my favorite nail shop in town. The customer service is outstanding. The atmosphere is relaxing and clean, and they do a great job on my nails. read more

Best nails I have ever had done and they accommodate all of my needs and wants I would tell everybody to come here.

I have been going to Luxury for about a month. The first full set I paid for was amazing. A tech by the name of dee or zee(one of the only guys) did them. Told all my friends how amazing it was, referred others, even doted on their rewards system. I loved the atmosphere and the pricing wasn't too bad. I paid $55 for a full set with gel polish and a gel polish change on my toes. (second time it was $67- $20 for gel on toes-$5 to take existing gel off $7 for design on nails $30 for gel fill- $5 to take existing gel off)...WTF?? A weeks later I went back for a second visit. I always ask for the same services, no matter the nail establishment. The second time I went was horrendous in hindsight. A young girl that i found out later was in the 10th grade did my nails. There is no way she has finished school and did her hours as the Fl law requires you to be atleast 16 to began the process. Mind you when I sat with her she seemed unsure of how to even touch my nails. She was very soft spoken and asked several questions to the tech sitting beside her. I asked if they were related, it was her mother. It wasn't until she was finishing my toes that she started talking about the school across the street (Gainesville high school) and that she was in 10th..so 15 or 16?? I wasn't completely satisfied with the nails because they differed drastically from the picture I provided. not to mention they weren't straight. I blamed it on myself since I have big hands, that maybe I was being picky. Within 4 days my nails were lifting, not to mention my toes had cracks across the polish. The next day I wore close toe shoes, to my surprise, the polish is cracking and flaking everywhere....that's never happened. I called and they said they would repair the mistakes. The girl that did my nails asked her mother for assistance repeatedly. I went back to have my toes fixed by someone else but the mother insisted the daughter fix her problem or I would have to pay. She made sure I was aware that the UV light was to blame. "If it is not hot enough or doesn't burn your toes, it is not working"...that's crazy because this has never happened before? Surprisingly, I start to remove my nails today only to see that 2 of them have huge green spots on them. Luxury is beautiful but I will never return. I really wish I could add pics.. FYI-I know several will say the greenies is not fungus and doesn't mean the salon is dirty..i get that! The implements, salon surfaces,and hands play a huge part. So $70 wasted, nails taken off with a week. read more

I went with my teenage daughter for her birthday. They said they could seat us together if one got a pedi and one a mani but they actually meant for us to be shouting across the room so we switched to both mani even though I was in a cast with a broken finger. The mani I got was okay but ridiculously fast. The smell of the crappy moisturizer was unbearable. The two manicurists spoke English but ignored us and gossiped about us in Vietnamese. It was very uncomfortable. My manicurist kept looking at her friend and not my hands. She clipped a hunk of skin on my broken finger and didn't notice. I told her it was bleeding and she just dumped stinging stuff on it a few times as if she was used to being so careless. She was just not at all gentle to my poor broken hand. I woke up with throbbing pain in the middle of the night. The finger was infected. I'm never going there again. I could not see those reassuring bottles of clean equipment. I had to get my hand checked out to make sure it wasn't infected. My daughters mani lasted 3 days and we both chose Opi nail polish. What a horrible rip off. Avoid this place. read more

I will not be returning to this establishment and I will list the reasons why as you continue to read. First off, my friend paid for a day filled with pamper. I got the $55 luxury hot stone pedicure. This had to be the worst pedicure I've ever gotten. The young lady that was my nail tech must've been new because she had to be monitored and told how to do a proper pedicure, plus she didn't even massage my feet AT ALL! I was not satisfied at all! She rushed the process and didn't even massage my feet or legs. I've gotten better service from a Groupon deal verses this "luxurious" nail company. I was highly disappointed. My nail looked as if a 5 year old painted it and when I finally spoke to the manager, she had her do it again. I also got a fill-in which is mediocre. The total paid for my fill-in and pedicure came to a total of $86.00. So not worth it! The only interesting thing there was the ambiance and the bar. read more

I had a great experience at Luxury nails and spa. I would definitely go back. The inside was really nice.

DO NOT GO HERE! I will begin with the positives of the salon. It is close to where I live and has nice decorations. Two things that are irrelevant to the nail service I requested. I went to the salon to have a gel manicure removed and to receive a new gel manicure. The technician butchered my nails during the process of removing the gel manicure. She was poorly trained and unapologetic. A simple process of wrapping my nails in acetone turned into losing half of my nails and leaving with large cuts and nicks. The process of removing the gel was very painful and ruined my once beautiful nails. I was so upset I would not allow her to proceed with painting my nails. I left the salon with nails that were broken, torn, peeling and bruised. WARNING! The salon does not have any technician or salon licenses displayed. Sketchy. read more

They offer complimentary drinks. Very happy with quality of the $25 pedicure. Also happy with gel nails. Professional services and efficient check in. Plenty of staff on hand. read more

Today was my second time visiting luxury nails and spa I paid $60 originally to receive a pedicure and a full set today I return to get a fill in and a pedicure and was charge the same $60. The way the staff do the work they don't list the prices for the services then they charge you extra at the end. The managers explanation was that if you are a regular you know this. OK well I'm a new person to your service don't you think you should explain this to me!!! During my entire pedicure my feet were hanging off of the bowl because the water was cold and she stated it's the weather outside when everybody else's chair around the head cold water except for the lady sitting next to me . read more

Had a great experience my first time! No broken or popped off nails!

I actually downloaded yelp just to write this review. While the quality and job done on my nails looks good, I don't think it's worth the experience nor the price. (A simple powder manicure cost me $50 which is extremely steep compared to other places I've been to) Both times I have gone here I have waited a ridiculous amount of time. I even had an appointment this time, but watched people who came in after me get helped before me. It's very annoying to just sit there while the workers just stare at you. I do like how they offered me water though. read more