I was once a loyal and frequent customer of this establishment, but unfortunately, my experiences have significantly declined to the point where I can no longer justify my patronage. It's disheartening to witness the evident lack of attention now given to the quality of nail services. It's frustrating to invest upwards of $60 to 90$ per set, only to have the nails fail and detach within a few weeks. Regrettably, I must express my complete dissatisfaction, and I will not be returning for future services.. also they like to scam people out of money... i went to get a set done paid half with apple pay and the other half on my card( i have receipts for both) they said i owed them $25 3 weeks after i had went to go get my last set done. i threatened and argued to call the police and magically they found out my transaction had been approved awhile ago. I only went back hoping it would change... it did not :) Don't get cindy well actually there's only two people working here so don't get either one of them. they both suck read more

Luxury Nails - acrylic is curved - Nail Salons Near Me - Katy, Texas

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I've going to this nail salon for over 15 years and I love these ladies. They are sweet, thoughtful and do a great job every time. I have taken all my family members than come to visit from out of town and they always have the same impression on them. They are really good and their prices are very reasonable for their services. I'll recommend them 100% read more

I've been going to Luxury Nails for over 10 years and have artificial nails regularly maintained without any issues (pink and white natural look). I can't find anyone else who does the quality job they do! They use legit certified top quality products and don't buy the cheap powder. My nails easily last 3 weeks before I need a fill. I'm a busy mom and tend to abuse my nails with all types of chores, painting, harsh chemicals, etc. People have complemented how real they look and ask where I go. I've gone for pedicure and have brought friends/family with me for other services. They have always been personable and accommodating. I highly recommend. read more

I really wanted this place to work out (because it's very close by)--so I tried coming three times before deciding it's a complete waste of time to come here! The first time they said they had no time to help me at all because all I was doing was removing my powder off my nails. That is the easiest thing they could do! I just needed them soaked in acetone and filed. Really?! I thought the next time maybe they would be more willing to help, but no they not only made a pleasant experience painful, but my nails came out horrible. Finally the third and final time it was the last straw! They have no customer service skills whatsoever! The lady didn't even greet me, but just wanted to see how much I was willing to budget today to spend on their services. When she found out I wasn't getting a pedicure with my manicure--she said come back later. Um, no! Come back? Never! read more

I love love love them! I have been getting my nails done here for over 6 years & they are always very clean & very nice. You do have to make an appointment because they are often busy. read more

Luxury Nails - Love my nails & love these ladies! - Nail Salons Near Me - Katy, Texas

I went to this nail shop today and no one was there but me and two nail salon workers. When I got there one of the workers was doing the other worker's nails and they both made me wait while she continued to do the other worker's nails. I asked how long would it take to do my nails and she said shortly but continued to do the other worker's nails. After I asked again, how long will it be, one of them said that she was ready. I then told her that I don't like my nails to be filed to take off the polish and she told me that's the only way so, I asked for the solution to be used instead of filing. She nastily told me she was not going to do my nails. I truly believe they didn't want to do my nails at all because I was African American. I will never go back to the nail shop to be treated like a second-class citizen. Most of these nail shops file the polish off because it is much quicker to do. My nails are very soft and they have been splitting is the reason for no filing. read more

First time doing a mani/pedi. Brought my mom here for a late Mother's Day. She's been coming here for 9 years. The ladies are extremely nice and do a great job! read more

Zero stars..lack of respect to the customer. I got one time mani here it was ok. Therefore I decided to try the mani/pedi spa made an appointment however it was a crazy day for me, so I couldn't call her to let her I could not show up. But I show up the same day at evening, the owner claimed me in a very rude manner about my absence when I asked her for a walk-in service or a new appointment, she yelled to me since her working station with one customer that she did not have time and I had an appointment and didn't show up, so I apologized for that and she keep yelling and her worker was available, I couldn't believe it, so I just walk out. read more

It is a small salon but I really like it. She did a great job on my nails and pedicure! It is not very expensive compared to the salons downtown. The women who work here are friendly and personal. Appointments are not required but they are usually so busy you need to make one or they won't have time for you! read more

Luxury Nails - Shellac! - Nail Salons Near Me - Katy, Texas

They did not do a good job on my nails. They left some sport with no color and they look like they are old like if I have had them for a while now. They look out grown! I do not recommend! read more

I had a great first time experience here yesterday (Sunday afternoon). Cindy really took her time with my pedicure and gel manicure and made sure the water temperature was comfortable for me and that I liked my nail color. Clean facility and friendly staff- would recommend and would come back again! read more

Really like this place for waxing, I find them very thorough, they don't rush it and are very precise. I just dropped by a few months ago but have returned various times, I had a pedicure last time, it was very good, hot wax included for less than $25 Good choice of colors and quality Polish. read more

Omg! Amazing service and the pedicure was the best!! Friendly service and great prices.

Came in for a shellac manicure. It came with a complementary arm massage. Tammy did a wonderful job on my nails! I will definitely be coming back! Very polite friendly ladies, which is extremely rare these days. read more

Luxury Nails - Beautiful - Nail Salons Near Me - Katy, Texas

The two ladies that work here couldn't be more different in their personalities with how they interact with their customers. One is super sweet and seems genuine and the other extremely rude and very expressive of her annoyance with some customers. I always only go to the nice one as she takes her time and does her work with integrity. I have had to interact with the other one a few times and she rushes and rolls her eyes. I will go here as long as the sweet lady is present. read more

An excellent and friendly staff that is always willing to help. The place is clean and sanitary, and the results impeccable.

A very nice staff, very beautiful job, however they don't clean the machine or brushes AT ALL between clients. I went twice to be sure. Saw the same thing with some other client's pedicure. Beautiful nails, like I said, but after having them for almost a month, I had nail fungus! Don't make my mistake. They are very kind, but unfortunately unclean. Don't go until they make some changes.... read more

I USED to go there to get my eyebrows done.. However the girl took half my eyebrow off today and I'm never going back. No wonder they are 'now hiring' and all she said it's not that much, while my eyebrows on one side is half gone, and the other she made ridiculously thin. And my eyebrows do not grow fast, and it looks ridiculous. And then asks "is it okay I just don't charge you for eyebrow?'" Well.. duh I'm not going to pay nor tip someone who is not going to take a job that people are trusting you with seriously. I will not return there. Ever. read more