I have waited to write this review to allow the owner time to do what she promised. After my dog was subjected to a horrible experience, she promised me that she would install cameras in her vans. If she has not and you do not have availability to watch your pet, I strongly suggest you choose another groomer. This is the only groomer I have ever had an issue with in my pet's 11 years. Would never allow them to groom my pet again. read more

Mayra was Chucho's groomer Today and She was incredible! Super kind, patient, and understanding of what of cut He needed. She left him looking amazing! Highly recommend. Super reliable and professional. Service was worth every penny with quality products and a clean working area. I knew my little Chucho was in great hands with Mayra and I would recommend them to anyone in search of a high quality groomer! Thank You Mayra Mayra fue Chucho's groomer Hoy y fue increíble! Súper amable, paciente y comprensivo del corte que necesitaba. ¡Lo dejó luciendo increíble! Altamente recomendado. Súper confiable y profesional. El servicio valió cada centavo con productos de calidad y un área de trabajo limpia. ¡Sabía que mi pequeño Chucho estaba en excelentes manos con Mayra y se los recomendaría a cualquiera que busque un peluquero de alta calidad! Gracias Mayra read more

"Luxury" Paws Groomer arrived 10 minutes late, and I had to reach out to ask for an ETA. Her response was simply, "Hello Rabekah, I'm on my way now, we will see you soon," with no apology or acknowledgment of the delay. This caused us to run late for our errands. Later, her boss called to give me a five-minute heads-up that she was almost done, and when we weren't immediately home, he repeatedly called, even while I was processing payment with her. The results were extremely disappointing. Enzo still had mats under his belly that she was supposed to brush out but didn't. He's been scooting on the carpet excessively because she trimmed too close near his anal area, and he's been scratching his ear so much that it started bleeding due to multiple razor cuts. This experience was a waste of time and money, and I won't be booking with them again. read more

I discovered Luxury Paws after #snomageddon2021. My boys had started to look a bit like the Abominable Snowman during the snowstorm. Luxury Paws is a mobile grooming company that tbh, I have never heard of, but so glad I did! The site to book and register your pups is user-friendly and professionally made, however could use some work with management. I had to send Tania my pups information 3 times (I have two), and so it felt inefficient in this manner. In addition, even though we had to reschedule our appointments due to a personal issue, Tania was flexible and saw our boys a few days after. She adds a nice personal touch at the end of each grooming appointment, by adding cute bowties. read more

Luxury Paws - Happy boys! - Pet Groomers Near Me - Jarrell, Texas

We will never go back to a brick and mortar groomer. We have a quarantine puppy and while he's gotten so much better over the last year, he doesn't like being away from home or around too many people at once. I also hate when we take him to a groomer and he's there for 4+ hours I'm sure just sitting in a cage. Ingrid (I hope I'm spelling that right!) arrived and immediately made us feel comfortable that she'd do a good job. He's a fluffy Bichon so some groomers really don't know how to cut him. He looks so cute now and seemed like he really liked Ingrid and wasn't stressed at all! We immediately booked our next appt read more

Luxury Paws - Fresh haircut! - Pet Groomers Near Me - Jarrell, Texas

If you need your fur babies groomed, look no further than! This company has been serving my family for 5 years. They are affordable, dependable, and they do an amazing job every single time!!! Bonus...they come to your house. Please give them a try- you will not be disappointed!!! Five stars read more

This place is a joke they groomed my dog and now he has razor burn and cuts all over him do not go here Update-- you were at my place on Thursday when your "professional " groomer shaved my boy Jasper. I get there isn't an actual "place" to go to let me rephrase this business, groomer whatever you wanna call it is a joke. We never signed any forms any release nothing I should've known when the groomercalled and asked do I speak Spanish. Yes you have since then refunded our money but only after days of waiting days of my dog suffering having to send pictures my poor dog is traumatized my wife now have to take dog grooming classes, so that she can just groom our poor traumatized dog read more

Beware of toxic chemical smells from fake perfumes that not only get on your dog but will stick in your clothes, bed, couch, etc until washed. This isn't a complaint about the service as much as it is about having to wash my clothes, bedding and my dog because of this reeking artificial perfume smell that got so strong we had to leave the room we were in. The fact that the smell stayed in the clothes and bedding was shocking. I pay good money to this service to make my life convenient. They created a bunch of extra work I had not anticipated. Thank goodness my dog wasn't on our carpet or couch because I would have had to get a carpet cleaner to remove the smell. These chemicals cannot be safe for animals and are really unpleasant to breathe. I don't even have a sensitive nose and use tide and gain and scented detergents. So if you can make me gag I can't imagine what it would be like for sensitive people. Stay away! read more

Tiana contacted and has allayed my fears that such a problem would occur in the future. She has updated the procedures to ensure that groomers will keep in touch with the pet owners when things don't seem right. She also offered to meet my pet personally to check on her condition and well being. read more

I would highly recommend Luxury Paws to my family and friends! This was my first time using a mobile pet groomer and Ruben was awesome! I will definitely continue using Luxury Paws read more

We got service by this company and it was nowhere near satisfactory. They do not follow directions. They also do notnfollow their own services descriptions. We have a mixed breed double coat large dog they buzzed after explicitly telling them multiple times only trim DO NOT buzz. They mutlilated her fur down to the base coat. They didnt trim her paws or behind her ears. They also did not brush the teeth of our other dog or trim his paws. The only thing they did right was a bath for our baby husky. But that somehow took an hour and a half long! She doesnt even have her second coat yet! It took an hour and a half for a basic bath. 2 hours for a light trim on a short hair dog, and an hour on the large dog because they didnt want to deal with her double coat so they buzzed her. Steer clear of these crooks and beware their lack of quality service. These are not trained dog groomers. read more

my dog was returned to me sout with blood on his chest! unprofessional read more

Luxury Paws - Pet Groomers Near Me - Jarrell, Texas

This was my first time using LuxuryPaws and they were amazing and left my babies looking cute. I just love that they come to your home in their van and when they are done they bring them right back to your door I atrás of having to wait for hours to groomers to call you when your dog is ready to be picked up. My dogs are both sick and one of them he's old and has heart disease so she made sure to check and see if there was anything she needed to be aware of or do to not stress my baby. I 100% recommend them. I will sure be using them from now on. read more

First they shaved my yorkie bald, leaving razor burn and cuts, on top of being traumatized. When I told them, and asked for my money back, they offered me a free bath and face trim!! Are you serious? Like I would ever let them go near my bay again. Then when I asked to speak to the manager or owner she asked me to send pictures as if I was lying, I work in a restaurant and if a guest tells me they had a bad experience I am doing whatever it takes right away to turn it around. It's called trusting what your customers are telling you to be the truth. I was at work when she asked for pictures so when I finally got home and sent them, there was no reply answering back for the whole day. Now it felt like they were avoiding me. Finally today after 3 full days of my dog suffering with razor burn and hair so short on his ball that it pricks him and makes him jump out of nowhere she refunded the tip of $20- yes I tipped but I also let her know I tipped out of politeness , not because she did a good job. I'm still waiting for my refund for the actual groom. I think she refunded it, but I can't read Spanish so I do t understand what the picture is that she sent. I think it's a refund. And then the lady has the o audacity to ask if I could change my review on Yelp!! Sure I changed it, the first one was more brief. She says this was an isolated incident, but I have found multiple other reviews of the same thing, somebody's baby getting butchered. Of course I found these after. I just hope nobody else has to go thru what my poor baby went thru read more

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It was my puppy's first cut so I was a little selective with the groomer I wanted. They came to my home and took care of him in their mobile truck. Tania did an amazing job and listened to everything I needed plus offered her expertise with my golden doodle's specific coat and how to take care of his fur. Will definitely be recommending my friends! read more