Very nice cruise on the lake! Beautiful day made the trip even better. Covered deck gave us…read moreprotection from the AZ sun. This was a music cruise and it was outstanding! All the while, we had drinks and very nice people with us. We were on the top deck but there was a first deck that had ac I'm sure was nice too. Don't hesitate!!

Wine-cruise Wednesday rocks!…read more The Desert Belle river cruise was wonderful fun, exceeding all our expectations. The musician was great, the staff was friendly and funny, and the scenery was lovely. We live in Arizona and are familiar with the flora and fauna of the Sonoran Desert, and it was such as pleasure to see bighorn sheep, herons, eagles, and more on a single sunset cruise. Great way to explore Saguaro Lake!

Reserved a boat for a Saturday full day at lake pleasant. Canceled at 130 am day of with no text or…read morecall. Showed up at the lake at the designated time after texting a couple of times checked get my boat account to see it was cancelled due to boat problems. He has my phone number because he had previously texted me. We had to scramble to change our plans. We were fully refunded but the lack of communication on the last minute cancellation. Was completely unacceptable.

Hi Jean-Paul, So nice to actually hear back from you. I'm sorry, but I am not going to remove my…read morereview. It is not in any way hate, just our experience. Did I hate that you ruined my father's 75th birthday celebration, absolutely!! However, the hate stops there. Just want people to be aware of what can happen when they go through you. And to respond to your comment... The boat was absolutely not broken. If it was you would have known the night/day before, right? The boat hadn't even been in the water yet, we were supposed to meet you in the parking lot before and we were all going in together. You also have reviews on that specific boat that very same day. Also, you absolutely did NOT call. We called you many times and left a couple voicemails. You turned your phone off after the first one. We did hear from the Boatsetter App right away and THEY refunded us our money. And SOOOOOOO many things you could have done better if indeed your boat was actually broken. For starters, answering your phone and explaining the situation.... Hope you take care as well.

I brought my man on a private sail with Captain Bill and we had an amazing experience! Bill was…read moreextremely friendly, down to earth, and pleasant. He allowed us to move about his 22ft boat as we wished and shared his knowledge on the area and sailing. We were allowed to bring our own drinks and snacks and he provided bottled water if needed. Bill talked just enough and allowed me and my man to just enjoy the sail! I would highly recommend Captain Bill for any private sail for 2!

Took my husband and best friend out on the water along with my mother. We were treated to the…read moreexperience of a lifetime!

This place is a hidden gem. We stayed in their floating cabin. Absolutely one of our best getaways…read more The cabin had two bedrooms and a loft. Easily sleeps 8 comfortably. There is a restaurant in the marina. Food was delicious. All the staff we encountered were very nice and hospitable. Rented boats, kayaks and water toys. Very easy to do. This place is very pet friendly. We brought our black lab with us. If you can snag one of these 5 cabins you will not be disappointed. We can't wait to come back. Note: the cabins are actually floating on the water. If you are prone to motion sickness be aware.

The staff was friendly and the service getting on and off the boat was excellent. The rental…read moreprocess was smooth, and everyone we interacted with was helpful. Unfortunately, our day on the water was disappointing because the boat was not equipped with an anchor that would hold in the lake conditions. One of the main reasons we rented the boat was to stop, swim, cool off, and let our kids play in the water. While we watched numerous other boaters anchored and enjoying the lake, we were unable to do the same because our boat continually drifted. Had the anchor worked properly, our experience would have been much better. The customer service was great, but not being able to safely anchor significantly impacted our day and kept us from fully enjoying the rental. I hope the company addresses this issue for future customers.

A friend and I went on the Dinner Astronomy Cruise. There were only 40 of the 160 people boat…read moreholds, which means lots of room and more if a personal experience. We left promptly at 6:30 PM four our narrated tour and dinner. The weather and temps could not have been better. We toured the lake, saw fossils on the Canyon Walls I didn't know existed, saw Big horn sheep and beautiful scenery. The food was really good with smoke portions, Dr. Sky finished the evening with a discussion on the Blue Moon, Venus, Jupiter and the elusive Space Station. A very enjoyable trip snd memories. I highly recommend this for a family, romantic evening or just an evening out.

Celebrated our anniversary with my brother and his wife celebrating theirs as well…read more Evening dinner cruise was enjoyed very much. Bbq chicken and ribs dinner was tasty. The cruise was enjoyable with good narration by the captain, describing the scenery and history. The crew was friendly, the conditions very comfortable. If the passengers would all follow directions the dinner service would have been seamless, but my party enjoyed the two hour cruise very much.

Had a great time with our grandsons on a day that was close to 100 degrees. Our boat was old and…read morenot as fast as we would have liked for tubing. However, the experience of boating on Lake Pleasant was priceless. The staff was so helpful and courteous. Luckily, the water temperature wasn't too terrible for late March which allowed us to swim. Couldn't believe how clear the water was. Would definitely do this again.

There was a lot left to be desired with this experience…read more We arrived for our 8:00 AM reservation, and it was pretty clear the staff had also barely just arrived. Our boat wasn't ready, and we didn't get launched until after 8:30 AM. The young guy helping us was nice enough, but he could really benefit from moving with a little more purpose. He still had to clean the boat, grab the safety flag, and initially told us he couldn't technically launch us because he had only worked there for a month and a half... even though he ended up launching us anyway. At one point, there were three deckhands working on tying up one floatie for another reservation while we were still waiting. Have we heard of delegating tasks? The boat itself was also disappointing because it was not the boat shown in the photos online. I reserved the Canyon Comforter based on the photos, so that was frustrating. Not having the lounger and table was disappointing and the cushions were torn up. I even took a second look to see if they were just using stock photos, but each boat listing appears to have different photos, so it didn't seem like a generic image situation. To be fair, the safety instructions were solid, and the kid explained things well. However, he talked about the anchor multiple times, and then when we were finally ready to anchor, there was no anchor on the boat. Luckily, it was a calm day and we found a cove without much wake, otherwise that would have been extremely frustrating. When I told the woman up front about the missing anchor after we got back, she said the person who gave us the safety information should have taken a photo before launching us. So I guess after a month and a half of working there, that part still hasn't made it into the training manual. Thankfully, the boat ride itself was smooth, and we still had a wonderful Father's Day with the family. But between the late launch, the boat not matching the photos, missing equipment, and general lack of organization, this experience was definitely not worth the cost.