The worst nail salon EVER. I've been here 3 times and NEVER got what I wanted. They're lazy and they do a terrible job. They are awful and they they always ask if you want a beverage, but I was never asked. He was rushing and he actually hurt me and my hands. He was so aggressive and overall did an absolutely terrible terrible job. read more

LUXX NAIL BAR - Waxing Near Me - Cibolo, Texas

Nice concept, but poorly executed. We waited about 20 minutes to get our nails done, but they did a horrible job. The bar is a nice touch but the drinks tasted like sugar water. Overall, overpriced for the quality. read more

I went to Luxx on Sunday for Mother's Day and I had the worst nail tech! She not only did a horrible job but she also cut me on 4 of my fingers. I had to correct her on the shape of my nail because it was crooked. She was also very rude and I was in and out of there in 20 minutes because she was rushing.. If you do go here, I do not recommend Kim! read more

Tried most of the salons in NB and this was my favorite. These ladies do it right and are very friendly, offering complimentary drinks and making conversation. The color selection is great too! read more

Today was my first time and I'm never going anywhere else again! (Did I mention they have a drink menu?!) You fill out a paper checking off exactly what you want. It is extremely clean and everyone is friendly! Lisa was my nail tech and she was amazing! read more

I go here all the time for eyebrow waxing and have just started going for my nails. I recently got a mani pedi which were excellent. The color and shaping of my nails were great! I recommend snoopy, although he was a little touch and cut me twice. My nails look great, though! read more

I give no stars because I've given them numerous chances. I've made appointments and waited over an hour or only for them to call & cancel me. Oh they have also shifted me to another person because they overbook. Today was my last time here. Dip service was subpar & will have to fix them when I get home. I even watched the guy take the implements he used on me to the next client. Shellac pedicure- ice cold water, didn't turn on the massage chair. They look at you like your an idiot when you ask them for a color that matches ex shellac for toes & dip for nails. There's no customer service but a swap shop. They aren't at all about retaining customers rather getting you in the door to take your money. PS they ask you if you want to leave a tip. Please....I know I can but don't try to push it on me especially when service is crap. After all a tip is based on quality of service. read more

I've tried to like this place a few times. Before posting negative I must say the staff are nice and Tom does a really good job - he's very detailed and gives a nice massage. They are unorganized though and always seems hectic. But the thing that bugs me the most is if you go for a mani pedi they do your hands last, leaving them wet to leave. Wouldn't it make more sense to do manicure first so you can have dry hands by the time you leave and for payment? Anyhow, I've mentioned this to them a few times but they seem to have their own system. read more

Very unhappy with my pedicure.chau she did a bad job massaging my legs,she seemed extremely fast and rushed $42 to be rushed out the door

Horrible! The only person there with a personality was the owner and the cashier. My nails began popping off after 2 weeks. Took forever and absolutely boring. As soon as I sat down they began trying to up sell. No lotion, nothing for my cuticles and expensive. I could've done better myself with lee press on at home. I do not recommend and very very uncomfortable while I was there. read more

If you want great service and a great experience you'll love Luxx!! My daughter turned 9 and wanted to go back to Luxx for a kids Mani and they made it so much fun for her & her bestie! Steve was one of the nail techs and he kept the girls laughing the entire time! They did an amazing job as always! Thank you Luxx!! read more

LUXX NAIL BAR - Waxing Near Me - Cibolo, Texas

I walked in around 2 and was told there would be an hour wait so the receptionist suggested I make an appointment ok I made one for 3:15 left came back and waited and waited and waited. I was seated about 30 minutes later but wasn't even seen till about 10 after 4. What was the point of making an appointment?! People who walked in after me were seated a lot faster than I was. Tina was my tech and she was honestly fantastic. I wish this visit had gone better because it's so close to my home and I would've probably kept going back if it weren't for the crazy wait time. When I told them I wasn't happy with that all they asked was well do you like your nails and didn't offer anything initially. The receptionist finally offered a coupon for next time but this is definitely the first and last time I'm going. read more

I've been coming to Luxx since it first opened and it's unfortunate but I will not be going back after my visit last week. Tran is who I went to religiously every 2 weeks and she unfortunately left so when I went in last week Steve, manager and receptionist, ensured he had someone good who would take care of me. When the technician Lee started to use a tool on my nails to help get the old dip off she cut me twice. When I asked her to make my nails shorter instead of cutting them she filed the crap out of them. After she painted my nails, she went by with another tool to smooth them out and she went so fast she cut me 2 more times. When she painted the top coat for the seal she was sloppy to where later I noticed it was hardened on to my skin. She never apologized for cutting me despite me flinching and seemed to be in a mad rush even though it took longer than I've had before. At the end needless to say I didn't tip and she was watching over Steve's shoulder the entire time seeing the transaction. Come to find out she is one of the new co-owners! I shouldn't have paid and I should have complained awhile ago but it is what it is now. Now to find a new nail place... read more

I love that I can go here and there are 5 different techs that I can request to do my nails. Jenny and the gentleman at the front are always welcoming. The complimentary drinks are a plus! I really like that the nail techs do nails and they have front end staff that do cash outs and other stuff. I won't go anywhere else. read more

Love this place!!! Richard did an amazing job on my nails and listened to what I wanted. It's so nice and clean inside and the beverages are quite the added bonus. Amazing customer service. I will be going again and again. So glad I stumbled on this place. read more

LUXX NAIL BAR - Waxing Near Me - Cibolo, Texas

HORRIBLE. HANDS DOWN THE MOST OVER PRICED SCAM OF NAIL SALONS. $30 MORE FOR CRAP ACRYLICS. Got a brand new set of gel acrylics and was back in TWO DAYS to get it fixed after it broke off for absolutely no reason, didn't even snag on my real nail as if it weren't even glued on. IVE BEEN GETTING ACRYLICS FOR 7 YEARS, I know how they should hold up!!! Went to get it repaired 2 days later and they conveniently didn't have the same color. Sandra fixed it the best she could after a 45 minute wait (I was about to leave for vacation so I had no other time to do it). It still looked horrible. While on vacation for only 5 days I lost FOUR other nails the same way. I was on vacation, it's not like I was doing hard labor; literally rubbed my pinky nail while riding in the car and it just fell off. Can't wait to go back and show them when a job they did after I paid $30 more then normally would for the same style of nails. WILL NEVER COME BACK. read more

I was looking for a new nail salon close to home and decided pop in after driving by one day. I walked in and was pleasantly surprised. From the lush decor and the extremely friendly young man who greeted me at the front desk ... to the wide variety of services, the nail technicians ( Tina... BTW she's great at designs) patience at understanding and working with me to figure out EXACTLY what I wanted done to my nails... to the Full Bar; I would saw that my time at LUXX Nail Bar lives up to its name and is LUXURIOUS... the perfect place to pamper yourself read more

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expensive. I got a full set on my toes, a pedicure, a full set of nails and my husband got a hot stone pedicure. After tip I paid around $250. One of my nails isn't bonded right and it's very crooked. The staff was very nice and accommodating though and my husband loved the pedi. read more

Went to LUXX on 6-9-2020 and it was probably the best pedicure I have ever had! From walking into the door to leaving everyone was super friendly and my nail girl got everything right! Best foot massage and perfect nails by time I left. read more

This is the best place for nails in the area! I love Joann and Norma for shellac pedicures and dipping powder (SNS) manicures! They do such a thorough job and will do EXACTLY what you want them to do. They have a wide selection of colors, shellac, dipping powder, and regular polish! I do recommend making an appointment because this place is very popular and fills up quick! Another added bonus to their high quality is that they offer complimentary drinks that are refreshing and tasty. I am always so pleased and impressed with the high quality of work they do here and how long they last. My SNS always last at least 3 weeks. read more

I have been looking for a place to be loyal to and my daughters bought me a gift card to this place. I came in on a Sunday afternoon and expected it to be busy. I waited a little over an hour before it was my turn but I was offered a beverage while I waited. I accepted the frozen margarita, which was tasty and watched how other customers were treated. I was very pleased when I heard them tell new guest that it would be at least an hour wait. Ever salon I have been to before in the area, always says 10-15 minute wait and they rush through their customers. This experience was nothing like that. When it was my turn I was led into an area that was only for pedicures. It was semi private and relaxing. I was offered another beverage and soaked my feet for about 5 minutes before they started. It was the most relaxing pedicure I have ever had. Lisa took her time and made sure it was relaxing and polish looked nice. She even turned the lights down during the massage. I then had a gel dip manicure. I hadn't ever had one before and wanted to try it. I think it runs out beautifully. I was in the salon for almost 4 hours total. If I had to be done quicker I would just choose a basic pedi and try to make an appointment. I paid a little more than I normally would but the service made it worth every dime. I never once felt like I nor the tech was being rushed. Definitely recommend. read more

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The salon is very well set up and decorated to make it seem more like a location you can spoil yourself, and less like a nail factory! I made an appointment for 7 of us to get mani/pedis the day before my wedding and they did great on everyone's nails! They had a technician waiting for each of us when we got there and served mimosas right away! There are several pedicure selections to chose from, I got champagne rose (I think) and my feet felt AMAZING after. I would recommend making an appt so you have to same service we did. Perfect pampering before my wedding day! read more

This was my first experience and the last. A total waste of money. I will never return. My nails looked horrible.

I have been here several times. It is relaxing and you can get wine or a cocktail while you have a pedicure. The pedis are so-so. They never last very long. The leg and foot massages are also just OK. They never seem to exfoliate my feet very well. The staff is nice. The pedicures are a bit pricey because of the drink service. read more

Great place. Affordable and great service. I like trying out new pedicure places to find the best one. Everyone was very nice. I enjoy a pedicure that lasts longer than an hour as it is my only time during the month for alone reading time. Nice quiet room to relax and read. The pedicure it self was very good with longer than usual foot massage time. They even gave me a delightful Bellini to sip on while they worked. They offer a membership with points that add up to $$ off a future service. Very happy with my visit and will be back soon. read more

I've gotten my nails done here a few times. I went in today for a dip. I had dip on my nails already so I soaked them off and then the nail tech(Ms. Lee) used the drill thing to get the rest off. She was going so fast and so careless that she burned my skin multiple times. I asked her to do almond shape but as short as possible. She says she can't keep the shape and do short. I said well just do almond but as short as possible. As you can see in the pictures it is nothing like almond shape. She didn't put enough coats on so it was so thin it was see through. You could still see my nail through the dip. I went back in to get it fixed and she proceeds to tell me it's because of the color I picked. I said I'm not stupid, I didn't pick a see through color. I picked a solid color. So she adds two more coats on. It looked better but I am so unsatisfied with my nails this time. My fingers are still hurting from her burning my skin, and she cut my skin under one nail as well. read more

LUXX NAIL BAR - This was with 3 thin coats. - Waxing Near Me - Cibolo, Texas

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I don't know what the hype is about this place. They do a decent nail job however it's very crowded and impersonal. Everything felt like a cattle line. Front desk staff was super rude when I was asking questions about shellac vs SNS and other. They bring you a drink but honestly mine was gross - old cucumbers slides in bad ice water. Next time I went down the street to Texy Nails and was much happier. read more

I'd been a regularly scheduled customer here since late Aug, who was recommended one technician by the owner at my initial visit and had used her every time thereafter... until yesterday! I set an appt and then received a return call stating, "She doesn't feel comfortable doing your nails because she thinks you don't like her service." WHAT?!!... I was dumbfounded and shocked to say the least. I responded that if I was unhappy I would not continue to request Sandra by name. Then I quickly assessed, surmised, and stated that it wasn't me who was unhappy; conversely, it is she... and here is the reason: On one single occasion months ago (while happy about my nails and service), I was surprised by the total cost and requested the front reception for a price breakdown. Never once expressing displeasure with my tech or service rendered, only the cost. Upon my return and the two subsequent scheduled visits thereafter, Sandra acted standoff-ish. So much so that I was compelled to explain what had occurred, assure her that it had zero to do with her or her service, and even vehemently apologized for any misunderstanding. Fast forward, I set my appt last evening to get this post-holiday look changed and all of a sudden I get a callback and was hit with, "Our techs are independent and we cannot force them to take any particular customers. Can I suggest a different tech for you?" No thank you! At the end of the day, if a customer has a concern and cannot address it without risk that they will be shunned because of it, that's a management issue and I'll go elsewhere. Sandra's skill was very good and I will not deny that, but selective discrimination I will NEVER tolerate and surely never patronize. Beware and be Aware! read more

Normally this place is amazing, but recently their service has been off. I walked in for a pedi and was told to wait, then another lady walked in for a pedi and said she didn't have an appointment they said that was fine and took her back immediately. So 5 minutes later they call me and my nail tech started off great but then he cut me twice, stopped my massage before the timer went off, burnt my foot with wax, put hot towels on for less than 20 seconds and removed them. Put lotion on my legs and feet and then rinsed the lotion off! Never have I had anyone do this. So I'm ready to leave at this point so he starts polishing my nails and I ask for my shoes to be put on first so they don't mess up and he says no it's okay. So he finishes and as he is putting my shoe on he messes up a nail. He takes off the polish to that one toe and attempts to put on my other shoe but drops it onto my foot and messes up 3 toes. This time he did not remove the polish to fix it he just proceeds to paint the messed up spots with already semi dried and now bumpy polish. I ask him to remove it because it doesn't look good and he continues to say it will be okay and he tacks on 3 more layers. So I'm walking out of the salon with a good 7-8 layers of polish on my toes that are unevenly polished and bumpy.... Definitely will not be returning to this spot. read more

The place is lovely and clean but a nice looking place can't take the place of good service. It's a little pricier than most places in the area and not worth it. The service is hit or miss, just depends on the person working with you. I doubt I will go back because the service I received was terrible. I'd rather pay a little less for a place that isn't as fancy but offers quality service that is not rushed. read more

Okay if you find the right person other wise meh! The pedicures are very over priced. The nail art is beautiful though .

Excellent service, beautiful decor and good drinks. Very happy with my nail fills by Ken. He is quite humorous too! Definitely will be returning. read more

I have been a loyal Forum Nail customer for many many years and decided to give LUXX a try yesterday with my daughter. The atmosphere was nice, it was cool they offered drinks, and the different pedicures sounded great. Yesterday I received a fill with shellac and a Toe-kyo Blossom Pedicure. During my fill the girl that did my nails and pedicure, Dara, really overworked my nails. She burnt me with the drill numerous times and today my nail beds are sore! They look great but not worth the $42 fill to be tender. The pedicure started out great, but when she pumiced my feet she was too rough. I pulled my foot away a couple times and after getting home yesterday I realized the entire side of my big toe was rubbed raw and it is painful as hell. I am get my nails done every two weeks and usually a pedicure at the same time and I have never been rubbed raw or had my fingers actually hurt. I won't be going to LUXX again. Spent $152 between me and my daughter (who was very happy with the set of nails given to her by Chi) and it wasn't worth it for me. read more

Moved to Cibolo a couple of months ago and have finally found a nail salon I really like. No wait on a Saturday, very attentive and really listened to what I wanted. This is my new preferred place to get my nails done. read more

Went back again to try the NEXTGEN (SNS) nails and to allow my daughter to get a pedicure since I had been given a gift certificate for Christmas. The wait was a bit long but we did walk in... and it was Saturday ( New Year's Eve - to top it off) We were both offered a place to sit and a drink within a few minutes. Tina did a great job on my nails and made sure that my daughter was comfortable for her pedicure. I recommend that you either go early in the day when they just open or make an appointment as this place is becoming a well known secret around town. read more

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Check the space on the nail bed ... this is one hour after the pedicure... cost $47 without tip ... read more

LUXX NAIL BAR - Waxing Near Me - Cibolo, Texas

The customer service here sucks . I called three times at different times and no one answered the phone , when I got there the receptionists were too busy talking to answer the phone I guess . I didn't see any licenses or sanitation logs displayed so I don't even know if the man who did my nails was a licensed nail tech . The wait time is also ridiculous, I was cut a few times , no apologies . His work was messy and rushed . Once he finished with my nails he told me not to mess them up because he wasn't going to fix them . I canceled my eyelash appointment and my aunt walked out because she had to wait for so long , I stayed to let him finish my nails because I was already in his chair but I will never make that mistake again . I would give zero stars if it were possible. read more

Very bad pedicure. Erick did not speak English. Ever other technician had to translate for if. My feet are still rough. Bad bad pedicure.

They are always pleasant and Sylvia, Rae and Lindsey do great work. I will also ask for 1 or 2 of them each and every time I come here.

No matter what I'm always pretty satisfied whenever I leave LUXX Nail Bar, even though lately I haven't been able to get in for a pedicure. But what do you expect from a busy location. read more