Worst French manicure I've ever had. Never going back. It was the first time I'd ever been, safe to say, that was a mistake. Waste of my money. read more

Luxx Nails & Spa - Worst French manicure I've ever had. Never going back. - Nail Salons Near Me - Newport, Kentucky

Friendly, professional, clean, I highly recommend this place. They got me in right away. My nails look great. They were able to take off my dip, manicure, clean up my cuticles and put a very beautiful gel manicure on. read more

Luxx Nails & Spa - Gel Manicure - Nail Salons Near Me - Newport, Kentucky

I was given a gift certificate to here by a friend and looked at these reviews before going. I was honestly scared to go because the reviews were so bad! I did have to wait as a walk-in for about 15-20 minutes which was fine and was matched with Stacy. The gel mani turned out pretty good, I just didn't like that she filed it with a Dremel after the final cure which I'm not a fan of. The mani area was also dirty with nail dust and clippings- they need to wipe it down between guests. The pedicure was good, the only complaint there was the massage chair is not that great. For $85 I felt it was on par with other salons and honestly was surprised by how well it went compared to the reviews. EDIT- updating to add that the gel nails were chipped after 3 days. Won't be back since other salons make it last much longer read more

This is the pedicure they charged me full price for. No, I didn't request no polish. No this was not a completed service. I requested gel polish, and when it was done it looked like a 3 year old did it. Gloopy, sloppy, on my cuticle. I asked if they could touch it up. He started taking it off all together. I was in the salon for over two hours and told them I had another appointment and couldn't wait to redo toes because of the timing. Still charged me full price and I'm so upset with the service. This used to be my go to spot, but I won't be back. read more

Luxx Nails & Spa - The "pedicure" - no I didn't ask for no polish - Nail Salons Near Me - Newport, Kentucky

Actually so gross. Dead cut nails everywhere on the counters. Towels have so much dead skin in them. Counters covered in powder. The guy filed my nails and then put gel directly on top. No cuticles no cleaning or sanitizing just putting gel on top of the filed powder all over them. Never returning. Had him stop immediately and didn't let him finish it was bad. read more

Would not recommend at all. It was all very rushed even though the place was almost empty, and was poked and hurt multiple times because of it. I got up to pay and she told me $55 in cash, I gave her the cash with a $25 gift certificate and she told me it was $60 if I was using the gift certificate. Very unprofessional and will not go back. I highly recommend NKY nails if you're looking for better quality and good customer service. They also won't change the price depending on card, cash, gift card, etc. read more

Ask for Bella. Best mani/pedi ever. Been looking for a suitable salon since moving and this is the one. Clean and very professional. And prices are "maybe" a little less than what I was paying in Dayton. Color me happy. read more

Luxx Nails & Spa - Lovin my nails - Nail Salons Near Me - Newport, Kentucky

Got a pedicure and he shaped the nails incredibly strange, like completely flat across the top. He was in such a rush that he didn't even take the time for the gel to cure all the way, it peeled off a few days later. read more

I wanted my acrylics taken off and a manicure and pedicure. They acted like they were pissed because after seeing the process of getting acrylics off it's very long. One of the guys drilled the polish off while I was sitting at the pedicure chair and nail dust went everywhere, didn't bother to cover me with a towel or help with dusting off. Then I sat there forever soaking my nails and feet in the water. Finally the lady in charge Im assuming in charge took over and acted like she was annoyed by having to drill the acrylics off and when she did my pedicure she seemed annoyed as well. I received no manicure, just drilled away the acrylic and cut my nails. They are flaky and dry. She barely put oil on my nails to help and told me to wash them. read more

Luxx Nails & Spa - Horrible service!!!! - Nail Salons Near Me - Newport, Kentucky

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Unfortunately, this is the worst nail salon experience I've had. It started off with the guy cutting my cuticles until they bled and then the worst part was he repeatedly filed into my finger leaving a deep painful cut. On top of all of that, dipping powder was left all over my fingers looking absolutely hideous! It's such a shame because the guy was very nice and apologetic, but I am so disappointed that I paid 60 something dollars to walk out with these ugly nails and painful cuts. I would not waste your money here and if this does happen, don't be like me and ask for a well-deserved refund. read more

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Horrible I went in there to get a pedicure gel polish something simple. I got out to my car after paying $70.00 plus a $10 tip. car go out to my car. Look at my toes realize they're not painted to my cuticle. It looks like they're already grown out and he missed a lot of my corners so I go back in there. He redo them horribly. I keep on having pointed out I got to my car and damn near cried because I paid $70 For something that looks this horrible and half done read more

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absolutely over priced for the quality of work! took my daughter here for her birthday her and I both got a basic French tip and they charged us $160! they chipped 2 days later! never again will I be back and definitely will be recommending else where read more

Terrible. Manicure and gel nails for my mom and Me. Both of us felt like our nail techs were rough with our fingers. My nails have clumps of polish. 2 nails have a piece of dust under the polish and my thumb nail has a smudge. clear screen between tech and myself was so dirty. Tools were not clean. He took them right out of his drawer then returned them when done doing my nails. Other salons use tools that are in a sanitized tool pack. Will not be back and wouldn't recommend. read more

Nails are very sloppy. I paid 45 dollars for something that does not look good. I will not be going back. read more

Luxx Nails & Spa - Gel manicure - Nail Salons Near Me - Newport, Kentucky

Did not enjoy my experience. I was in town for a friend's wedding and thought Mani/pedis would be a good idea. She chose this location. And she was treated very well. I started with a deluxe pedicure. My friend arrived first and I was a little later. My feet only soaked a couple minutes before the lady got to work. I don't think they soaked long enough because when she started to work, it hurt pretty bad when she pulled the skin on the side of my big toe. The second foot wasn't as bad since it soaked a little longer. The rest of the pedicure was okay. The options and pricing weren't really explained between the basic and deluxe. But I think the extra included a scrub and the warm towels on the legs. They couldn't explain the nail polish options well. The color I wanted was in a shellac, but there was no help with finding a close color for my toes. But the nails did look good after The manicure was not enjoyable. I got a special cat's eye effect, but it didn't work that well. You can really only see it on my thumbs. When she was fine tuning my nails, she cut the side of my nail and I started bleeding. It hurt and she just said sorry and put some substance on it to stop. Then she offered $5 off. My bill was still $90 for the pedicure and shellac manicure. I never saw a price breakdown. I should have done it near home where the same can be done for less. The shellac has lasted about two weeks. The finger that was cut hurt for five days after and several days after it bubbled up with puss. Very disgusting! Definitely not a great experience for me. My friend did enjoy hers, but her technician probably had more experience. read more

Luxx Nails & Spa - Cat's Eye nails. Sort of. - Nail Salons Near Me - Newport, Kentucky

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They deleted my review off of google so I'll post it here too: I got my acrylics done last Thursday(11/4). Their color selection was limited, and I wasn't really happy with the color, but that can't really be helped. I woke up Saturday morning to my middle nail on my right hand completely ripped off at the tip. I went to get it fixed Tuesday. This morning the tip on my thumb ripped off while I was getting dressed. I didn't even notice at first. The nail tips are just so weak. I'm extremely disappointed considering I spent $65 on my nails, tipped the nail tech $15, and tipped the lady who fixed them $6 because she was so sweet. This is my first time going to Luxx and I will not be going back. Two nails broken in the first week having them is unacceptable. (I ended up taking the polish off the nails because I didn't like it, but they are the same set) Update: 11/16 The tip on my other thumb has snapped off as well. read more

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Have had great experiences here for over a year now. I am very happy with my SNS and pedicures.

My mom and I went in for a pre-wedding mani and pedi. We had just walked in after seats were filled and we were totally OK with knowing it could be a while; that's just how walk ins work. Anyway, we waited an hour and finally got seated for our pedicures. It was easily the fastest, most poorly executed pedis either of us have had. I understand it was busy and everyone wants to get their walks ins seated, but for $60 for JUST the pedicure I could have gone to Ambiance and gotten a deluxe pedi with a glass of wine. The paint was all over my toes and my feet were as rough as they were when I walked in. It was so noticeable I couldn't pass it off and had to redo them myself. read more

What a rip off!!! I'm so upset I got my nails done here today. The place was super average and everything was fine but I went to pay and my bill was $30 just for shellac -- literally no manicure or anything. I was like ummm??? Why is it this much it's usually $20-25 and $25 is pushing it. And the response was a $5 taking gel off fee. NEVER in my life have I had to pay for someone to remove my gel while I was getting my gel done. Absolutely the most ridiculous thing ever. I will NOT be going back. My nails weren't even done very well. read more

Luxx Nails & Spa - Nail Salons Near Me - Newport, Kentucky

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I have never left a bad review in my life, but felt compelled to warn others about this place. Everything about it was horrible. No one to greet me, no one told me how long the wait would be. They took back at least 2-3 people that walked in after me. The place was extremely dirty. After 45 minutes someone started my nails. The woman was rude and barked orders at me. She rushed through my manicure, the entire thing maybe lasted 7 mins. My nails look awful. Not sure how this place even stays open. read more

I've come here a few times and they always do a great job on my gel manicure. Would recommend

I asked for French tip with dip powder. I didn't get the man's name that did my nails, but I found it strange how many times he got up while in the middle of my nails. He cut my fingers twice and they bled. It was $60 and I left a $12 dollar tip for nails that looked like this: bent. After two weeks, they are turning yellow and the top coat has started to peel off. I normally like this place, but I will not be coming back. read more

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I love how my nails turned out, I asked for SNS on my natural nails and I received, I only payed 45 dollars!

Been to many nail salons over the last 25 + yrs and this salon is by far the best experience I've had they are hands down my favorite yet! Please go see Tom and Stacey if you want an excellent experience with pedicures, manicures or full set they 100% take care of you with their expertise! Shop is beautiful up to date, new, many new styles to choose from like no other nail places I've seen. I highly recommend them! read more

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Do not go here. I have been here a few times when my go-to bail salon has to long of a wait and I'm in a rush but this time was the last for me. I got my nails done less than 2 weeks ago and they all have already chipped off. I am not rough on my nails bor do any type of hard labor with my hands for this to occur. My tech was shaky af as well and I waited over an hour for a sub par, if that, gel manicure. Staff was friendly enough but not worth the trouble. read more

I went to Luxx for the first time today for a manicure with SNS. I was very pleased with the prompt service and results. Ken was very meticulous and would stop at different points to ask if I was happy with the length of the nails, shape, color selection. I look forward to coming back and would recommend to others. read more

Came here once with a friend for her to get her nails done and it was terrible. I swore I'd never go back but due to my nail salon not being available I had to go elsewhere. When I walked in there was no one there which was a little concerning. But I went ahead and got my nails done. I'm so happy I did because these nails are even better than the ones I get at my normal salon. Definitely gonna start coming here instead! read more

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worst salon ever! racists and make up their own prices when they want. one person was ahead of me and they said they wait time was an hour. Lady came back and said they can't service me because the wait is now 2 hours . DO NOT GO THERE! read more

I had a great experience minus the color choice. I typically like a darker color but there regular nail polish is mostly red tones. Pedicure was very well done and cost $35.00 for the regular pedicure. Got a 5 minute leg massage from Anna on both legs which felt amazing. I will definitely be back but bring my dark nail polish next time. I did see a lot of different colored shellac and SnS options for those that get that type. read more

If could give a zero I would..awful mani and pedi. $85.00 waste. I went straight to another salon to have them redone. Bubbles and uneven nail polish put on sloppy. When I complained about how sloppy they looked...wasn't even acknowledged. Stay away and go out to NK Nails in Cold Springs. read more

Okay normally I don't complain at all, but the level of service I received at this salon was absolutely terrible. I get into the chair and get told to put my feet in... no soap or salt in the water at all... then not even a minute later get told to take my feet out and the lady begins to apply the acrylic overlay on my toes that needed it. As the lady is buffering the acrylic, she's literally digging her nails into mine and can see that it's hurting me. Lady looks at me then that's it. Next my feet don't go back into the water nor do my toes receive any kind of care just a polish and and a hot towel and get told to go to the dryer. I'm currently looking at my feet and they look exactly the same as I came in. Will I recommend this place to a friend... definitely not. Paid $45 for something that I could have done at home. read more

Great fast friendly service. Took my daughter in for her birthday on the fly on a Tuesday afternoon. We got right in. Massage chairs felt amazing. Loved the service , will be back read more

Luxx Nails & Spa - WhoDey! Love these. Done all From a pic on Pinterest that i found - Nail Salons Near Me - Newport, Kentucky

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when i got there a short asian lady screamed at me "PICK A CALA" and then she attacked me by throwing three nail polish bottles at me. i then went to get my pedicure and the water gave my feet third degree burns, then the workers child threw up in the bowl. dont talk to jessica btw read more

I stopped in as I was trying to take off poorly done SNS from another salon which was all chipped and looked very unprofessional. I had a ladies nail date Thursday with friends so just needed regular polish for a few days. I spent an hour trying to soak off at home to no avail. I got right in and they had it off in under 5 minutes. While he did that he interrogated me as to where I had them done, who did them, asked if I wanted gel three times and I continued to ask for a regular manicure (and explained why.) That's when he pulled out a box of what I suspected were unsanitized tools and in the middle of my manicure he stopped and clipped a few of his own cuticles with THE SAME TOOL!!!! I gasped and said wow but he ignored me and went back to work. I was short on time so I just sat there, washed my hands well, paid and left. I also witnessed two of the other ladies watching tv and a customer had to call out one by name to get her to wait on her. This nail tech then spent the entire time talking in a foreign language to the gentleman doing my nails. A regular manicure and take off was $23 Bottom line: unclean tools and poor customer relations. Stay away! read more

I have gone to Luxx a handful of times and have always had a pleasant experience until today. A few weeks ago, I came for an SNS manicure and it turned out great, so I went back to get it redone after it had grown out. The technician I had this time was not pleasant at all. When she sat down, she didn't even say hello and the first words she said to me the whole time was the price of my manicure at the end. If this was my only complaint, I would not be posting this review. I came in about 40 minutes before they were closing for the night, but usually SNS doesn't take very long. The lady seemed very frustrated from the start and everything felt very rushed. The whole process was very different from my previous experience here with the other technician. When she was buffing my nails, she got my skin more than once. I now have 3 nails that still have sores and may even be infected. I really don't like to complain about these kind of things, but I wanted to share with everyone the issues with this tech specifically. She is the only one at the salon who wears lots a makeup and is always done up if you can try to avoid her. Maybe if she would spend as much time on her clients as she did on her makeup, I wouldn't share this review. Giving them 2 stars because the other techs I have had really do a nice job. read more

DO NOT GO HERE !!!! i paid $50 for them to make my nails way longer than i said , uneven & ugly !!!! the lady didnt even file them... i showed them what i wanted & they just put clear nail polish on them and charged $50 !!!! i'm so upset they were super rude too . i'm not going back read more

Luxx Nails & Spa - this is what i got - Nail Salons Near Me - Newport, Kentucky

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**UPDATE 8/9/19** My experience was horrible tonight! I waited for awhile, which was fine. I saw all the other customers getting a wonderful experience during their pedicures. As soon as I sat down with my lady I knew it wasn't going to go as smoothly as the other customers. 1) I wasn't greeted or given a welcome like the other customers; 2) I had to continuously say NO to an upsale of a service I didn't want; 3) she was texting throughout the pedicure; 4) her man-friend (husband?) came and she began to cuddle with him; at the point I had had it and told her I was leaving. Then she said, "No, I'll do them right" and proceeded to give me an extremely aggressive leg massage. I gathered my purse and left the chair. While standing I asked who the manager was and go figure: it was my lady! So I went to the front desk just to make sure she wasn't lying and the sweet lady at the desk confirmed that my nail lady is indeed the manager. Once I got into the daylight I realized that there was still remnants of my old polish and my nails weren't even cut/filed even. So now I'm left with unpolished, uneven toe nails. All of this revolves around a grown woman texting while trying to give a pedicure. I am DONE with this place. Original review: I went here for the first time today and am very pleased with the service and my pedicure. The place is clean and nicely decorated. There wasn't a very wide range of color selections and I didn't see a price list for services eiAnna talked me through what she was doing and was friendly. I received the sugar rub pedicure for $40. There were two ladies in front of me but I was able to sit in the chair and got a rub in while I waited. However, the reason for 3 stars is because of their lack of consistency in serving customers. There were only three ladies working and the door was constantly opening with customers. By the time I left they were at an hour wait. Unfortunately I saw that some people were told to leave and come back while others were able to sit and soak. I'm not sure if there is a system to the chaos, but it didn't seem logical or fair. I would definitely go back but will make an appointment as other reviewers pointed out. read more

Horrible. Cannot match the colors and over charge an extreme amount. The wouldn't give me the color i asked for and wouldn't match my feet or toes and would just say "it's close enough" so i just said do white because i wanted to leave so bad. Regular pedicure and gel (I asked for SNS) was $90. Ridiculous. Don't go. Go to X nails down the road much better and way more competent. read more

First of all, if you can't do something, or do not have time or the staff, say it upfront. I should not have to have one person do my nails, and wait for another tech to finish someone else's full set before my nails can be finished. Also, the sign says $50 for dip, then $5 discount for paying with cash. That does not mean it's $55 for paying with card. That means it's $45 for paying with cash. My nails are also uneven, and they only do two coats for the color dip. They are see through and the tech said they would not be. The top coat isn't even. You can see brush strokes. They aren't friendly at all. The staff cares more about their own conversations than to listen to what you want done to your nails. read more

The online appointments don't matter. I made an appointment for noon, walked in at 11:50 and they told me it would be a 30 min wait. I asked why they took appointments if they couldn't take you at your appointment time and the girl at the desk just shrugged. read more