Horrible customer service Tech was argumentative and…read morewouldn't listen Placed blame on dip company and me The color of powder Was not close to the color I picked from the nailbook. When I mentioned this , he insisted that the nailbook doesn't always match the color of powder. I asked , what is the point of picking a color then. He told me I need to call the company and ask them that that x nails only buys the product.. When I asked to see the book again to change Colors. He insisted that the color would get darker.. I wanted a color in the red family. The powder that was brought out was in the coral family. I didn't want a darker coral. that he insisted it would get darker and would not bring the book When finishing and using the tool to file the nail near the cuticle.I watched as my Cuticle was lifted. I asked that the cuticle be cleaned up since the tool messed up my cuticle , he insisted that it was already messed up when I came in. Then he wanted to charge me for trimming my cuticle i was not willing to pay for this. And state it as such, he got angry, got up to get the cuticle fix, I guess by this time I was pretty much done I asked how much it was I gave him the money as I was leaving, he called me rude and continue to berate me saying, good luck at other salons, I told him I would not be back and that he would see my review on yelp

It was great timing and easy, she took her time n did a great job. Exactly what I wanted.read more

I got a pedicure from Emily today and the whole experience was wonderful!! My pedicure looks and…read morefeels really refined and fresh, and the salon is clean and comfortable. Kit is a great place to get pampered and I'll be back!!

Chloe was amazing and super great and finding what worked for my face shape! Really cute…read moreestablishment and overall a wonderful experience.

go to House of Beauty for all my beauty needs--hair, nails, and brow wax--and it's hands-down the…read morebest. Beyond how beautiful the space is, the people are what really make it special. Every time I go, I feel like I'm surrounded by a group of friends and spend the hour laughing and sharing stories--Izzy has the best ones. She has an amazing personality and will pick up the conversation right where you left off three weeks ago. I have notoriously difficult fingernails, and Dina is the only person who's ever been able to give me a manicure that actually lasts. She's incredibly talented, genuinely kind, and has the best team of women working alongside her. Morgan is exceptionally skilled and gives me the best balayage and cut every single time. If you haven't been yet, do yourself a favor and go. You won't be disappointed.

Jaden was so thorough yet so fast! I came in today for the first time with an appointment. I booked…read morea gel - x manicure and used a Pinterest inspo pic and it was everything I wanted and more. Jaden is very gentle with the nail file. I have never had a gentler manicure where I didn't end up in pain or with some redness or irritation on my fingers from a harsh filing. I have to say this is my new favorite salon and so close to Newport! Loved it.

Started going here for gel pedicures and now I do manicures too. They are very nice and great to…read moretalk to while getting your nails done. Salon is clean and always welcoming. I typically maintain my own cuticles on my hands so they don't charge me extra, which is honest and nice! I usually do my own manicure at home but when I was there to get a pedicure the lady noticed my top coat was not good and gave me a fresh coat, no extra charge! They are able to squeeze walk ins in pretty efficiently, I've never had to wait longer than 5 mins. They are very nice and care about their customers! Would definitely recommend

Worst French manicure I've ever had. Never going back. It was the first time I'd ever been, safe to…read moresay, that was a mistake. Waste of my money.

My absolute favorite place in Cincy to get my nails done. They are always friendly and do such a…read moregreat job. I have never found somewhere that does nail art this well! Shoutout to Danielle and Mariah for being the best nail techs and always doing an amazing job on my nails. Make sure to book ahead since they can fill up fast!

Big thanks to my daughter, who gave me a gift card to Spruce Nail Shop for my birthday. I did not…read morelet that gift gather dust and used the very easy online booking process to schedule a waterless mani-pedi for myself at the Findlay Market location. Ashley took wonderful care of me, including helping me step down from the pedicure stand since I'm still recovering from knee surgery. I never feel rushed at Spruce and have always enjoyed engaging conversations with the nail professionals and the other customers there. Today was no exception. I walked out super happy and beyond delighted with my fun, blue fingernails and toenails and the lovely shape Ashley gave them.

I love the techs but the owner shoots dirty looks while you sit there/doesn't greet. It doesn't…read moretake a lot: acknowledge customers and be friendly.

They did a great job on my full set acrylics. Very clean, and modern salon. I appreciate the owner…read morepenciling me in on my birthday! Don't hesitate to reach out to them, they're very nice. (100% Fluent in English as well)

Bridget came highly recommended by a friend. When I mentioned that my appointment with my stylist…read morewasn't for another month and that my bangs were driving me insane, my friend raved about Bridget. So I gave her a call. She was very nice and was more than happy to work with my schedule. During my visit with her, she listened carefully to what I was asking for, asked questions in return to clarify, and went to work on my long mane. We had a very nice casual conversation while she cut my hair. She stated that it was a little intimidating cutting my hair, knowing who my normal stylist is. "He's a hard act to follow". I have to be honest and say that Bridget did a fantastic job. My hair might be long, but it's not easy to cut. This is the first time I have gone to someone, other than my stylist, and have been truly happy with the results. Bridget is knowledgeable, gives attention to detail, and overall, is a very nice person. Her shop is open by appointment only, no walk ins. And she is currently working on getting a credit card machine so she can accept them soon. Her shop is super cute, and easy to find.

Brittney did a great job waxing my eyebrows. The service was top-notch, although I may be a little…read morebiased because she's my wife :) She loves making people feel beautiful and she's the best in the business. You're in good hands with Brittney.

I am so glad I found Perfectly Polished! Angie did a great job and I was so grateful for her hours…read more I work full time and find it hard to get an appointment sometimes, but she was very flexible. The salon is clean and relaxing.

NEW NAME IS - PERFECTLY POLISHED…read more I came here for the first time today. The salon is clean and pretty. Angela did my pedicure. She was very very nice! My toes look great! FYI- they are cash or check only

This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

I got my first ever massage today as a gift from my husband. I chose those place because it was the…read moreclosest to my home with good reviews that wouldn't make me deal with going into Cincinnati. Unfortunately for me, my massage had to be rescheduled twice due to masseuse being sick. Despite being told less than 24 hours before the massage... twice... the discount they gave me as an apology was only 10% (they charge you 50% if you cancel less than 24 hours ahead of your scheduled massage). I wasn't expecting a 50% discount or anything... but if would have been nicer if it was close to 20% since I had to rearrange childcare twice. The masseuse went over the basics with me at the start of the massage and I decided to sort of let her lead as I had no idea what I didn't like or what to expect. I'm not sure what's normal, but most of the massage was pretty good. I did think too much time was spent massaging my head, too much time fiddling with hot towels, and sometimes I couldn't tell what she was doing for short periods of time (since there was no massaging going on). The thing that I disliked the most was that the 90 minute massage seemed to be 90 minutes minus the six minutes she had spent going over some basic info at the start. Which again, not sure if that's normal but it seemed a bit odd to me to include that in the massage time. Overall, it felt nice but I also felt that some of the massage time was wasted on massaging places that didn't really need it like my arms. Not sure if I'll be back but at least I'll be able to give more direction if I do.