I'm new to sugaring and waxing so it made a big difference to feel the hospitality and comfort…read more Alexis Gibbs is awesome! I love the treatment and I love the results! I've made it a regular routine. Thanks Sugar Bar University and thank you Alexis!

Was super nervous to try sugaring but Brooke and Taylor have both been SO good. I usually get the…read moreBrazilian service. They always make you feel comfortable and will always warn you when a certain area is more sensitive. They provide counter traction immediately after on your skin to decrease the pain. And overall they are both so sweet and will just strike up a normal conversation. Absolutely LOVE the results, skin always feels so clean and new and refreshed. Also Super easy to make appointments online, studio is clean and their text communication is super response. Highly recommend if you are thinking about trying sugaring!

I've been a client off and on for years. We live in Hawaii and all l ow the cost of needs let alone…read morewants are crazy. BUT WAIT!!!! There is a way to have your wants and to have them met by the most experienced and highly trained staff I know. I'm hi I h s big shout out to LEILANI!! So understanding and honest! Never made me feel like I HAD TO BUY ANY TREATMENT!! Thats what you get from the top of the line MedSpa in Hawaii. The best. Leilani was gentle, explained EVERY PART of my treatment and not once did I feel uncomfortable or in pain. Her work ethic is second to none and I would trust any of their staff but Leilani has a special talent for doing treatment that should hurt but you'd never l ow!! I can't wait for my next appointment! They offer a variety of plans to help you not break the bank while still receiving top notch care. Also the ladies at the front are the best! Always prompt smiling ready to calm your nerves like they did for me. GREAT JOB HONOLULU MEDSPA!! You all deserve a raise With much aloha SAN S.

Leilani is thee best! Not only is she so talented and gentle with my wants and needs, she is so…read moreeasy and fun to talk to, it's like a mini therapy session! Leilani is super informative and knowledgeable, she's also very thorough too! Thankful for Leilani, she gives you the autonomy to make decisions and you don't feel pressured to do more than what you want or need.

I don't typically write reviews, but this experience truly stood out and deserves to be shared. I…read morerecently underwent an upper blepharoplasty and lip shortening procedure, and from start to finish, the entire experience was exceptionally well organized and thoughtful. From the very beginning, the entire process was handled with incredible care and attention to detail. My pre-op appointment with Kristine was extremely thorough--she carefully reviewed both pre- and post-operative instructions and took the time to answer every question, which made me feel confident and completely prepared well ahead of surgery. Immediately after that visit, Laura emailed me everything we discussed in clear, detailed written form: pre- and post-op instructions, prescriptions to pick up in advance, check-in times, and all logistical details. There was truly no room for confusion. I felt fully prepared weeks before my procedure even took place. On the day of surgery, the care continued to be outstanding. Ana and Char made me feel calm and comfortable from the moment I arrived--everything from letting me choose my music in the operating room to making sure I was warm and at ease. In recovery, my PACU nurse, Tricia, was wonderful. She ensured I was comfortable, monitored my vitals closely, confirmed transportation details, and made the entire recovery process feel smooth and reassuring. Dr. Ching was exceptional throughout the experience. He checked in with me beforehand, answered all of my questions, and during the procedure itself--done under local anesthesia--he calmly walked me through each step and made sure I was comfortable the entire time. Today is my first day post-procedure, and I feel completely fine. I didn't even need to take any of the prescribed pain medication. As someone who had never had surgery before, I couldn't have asked for a better experience. From start to finish, the care was truly top-of-the-line.

WARNING: BOTCHED. MEDICAL MALPRACTICE…read more I spent $5,852.19 on treatments at this practice and am extremely dissatisfied with my results. In my experience, the outcome was significantly worse than my appearance before treatment. After expressing my concerns and providing before-and-after photos, I attempted to contact Executive Director Robyn Washousky to discuss the situation and seek a resolution. My calls were not returned, communication ceased, and I was informed that staff members were no longer permitted to speak with me regarding my concerns. What has been most disappointing is not only the result itself, but the lack of communication, accountability, and patient support afterward. When a patient spends thousands of dollars and experiences an adverse outcome, they deserve transparency, responsiveness, and professional follow-up. Based on my experience, I cannot recommend this practice.

I saw Lea based on a referral for laser hair removal (legs). She is awesome! There was minimal pain…read moreand I notice a difference after only one treatment (I have thick black leg hairs)! Lea explains everything ahead of time and is really personable. She also checks in with you to ensure that you are comfortable. Plus a bonus is that the prices are reasonable.

Alanna was very professional, made me feel very comfortable and encouraged me from the start to be…read morepicky about the shape of my brows so that they'd be exactly how I wanted. Not only that, the application was very quality. My brows barely even peeled and I had great retention. (In the past I had to get procedures redone because of poor retention) but this time they were perfect! The cherry on top is that she offers a free touch up after the initial session to just make sure they're perfect. This was the deciding factor of why I went with studio Masami and it really helped me to feel like she goes above and beyond to provide a great service. Overall I'm very happy with her and will be returning to her from now on for all eye brow needs. If you're on the fence, GO WITH ALANNA!

I had a Mosaic laser treatment with Nicole. She was very knowledgeable and thorough. I would…read moredefinitely recommend the Mosaic laser.

I came in planning to do a small spot treatment (around $150) to test things out, and was very…read moreupfront during my consultation that I had matting after sclerotherapy and had already undergone multiple laser treatments in California with no results. After evaluating me, they told me they had a laser that could specifically target my matting veins and quoted $500 to treat select areas on both legs. Although this was a big jump from what I initially planned to spend, I agreed based on what sounded like a more specialized and promising approach. However, during the treatment, I immediately had concerns. The laser felt significantly less intense than the IPL and Cynosure treatments I'd previously had, and there was none of the snapping sensation I was used to, something that had typically indicated an effective treatment. What was most surprising and disappointing was the limited treatment area. They only marked off 3-4 small boxes on my legs, whereas prior treatments at a similar price point covered both legs more comprehensively. It felt like the focus was on minimizing effort rather than maximizing results. Unsurprisingly, I saw no improvement. I returned for a follow-up, and they offered to retreat the same areas, again with no results. On my second visit, the provider acknowledged the lack of response and encouraged me to come back a third time to try again. By the third visit, it was clear there was still no progress. After a very brief treatment, I was told (again) to wait a few weeks, and if there were still no results, I could purchase another package. This was after already spending $500 with zero improvement. What was most concerning is that during this process, I was told the laser they had been using is actually more effective for purple veins, not the small red matting veins I have. This was extremely frustrating, given that I had clearly explained my condition from the beginning. Afterward, I consulted with a vein specialist who explained that matting is often very difficult to treat with lasers unless the underlying cause is addressed, something that was never mentioned to me at this med spa. Overall, this experience felt like a costly and avoidable mistake. Had I been given accurate information upfront, I would not have agreed to proceed. Very disappointing.

I got my brows microbladed by the owner, Hideko. While I do like how my brows turned out, the…read moreexperience itself was uncomfortable enough that I had to write a review (my first negative one). I initially asked for natural looking thicker brows, but she seemed hesitant to do them thick the first time, so I asked for thicker ones during my touch up. She disagreed with what I wanted. That's fine, but the way she responded was rude and made me feel bad for asking. I also had been told the touch-up was free (the website says this too), but they tried to charge me an extra few hundred. It only got corrected after I spoke up twice (they doubled down on the price the first two times I asked , which felt sneaky). The experience was so bad I won't be going back there.

Located in Century Center, it's the mirrored building on corner of Kapiolani and Kalakaua at the…read morebig intersection by Convention Center. Enter and take a ticket from parking machine. Guest parking is straight ahead to the end, turn right. Or they have several stalls on other floors which they let you know when you receive confirmation on your appointment. Spa is on the ground floor in an open hallway on makai side of elevator area. Press button to be admitted. Little sitting area to wait for your technician after they pleasantly check you in. I come here to see Hideko for my eyebrows. My friend had recommended her after I admired her work, and she didn't disappoint. The previous person I used at another place retired so I was happy to find Hideko who took her time asking me questions on what I wanted, liked, didn't like, and offered good suggestions to make some changes. Relaxing to lay down and she has clean, pleasant smelling hands- don't laugh- some people do not- and has a very gentle touch so I'm never nervous. The anesthesia is applied and takes about 20 min to kick in. Hideko then explains what she's going to do- and she does this every time- no matter how many times I've been back for touch ups. I love that. The procedure took about 45 minutes for me. Loved the way it turned out and she then explained what would happen to my brows and not to worry, it was normal. She gives a little packet with pictures of what brows will look like over the next couple weeks along with some bacitracin to apply each day to prevent infections. The touch ups may be scheduled for the following year and they are very good about sending reminders for the annual. I believe the touch ups about $200 but it may have increased due to the way things are nowadays. I'm seeing her next week so can update this review. Mahalo Hideko and Salon Island Beauty!

Love the noticeable improvements from non-surgical skin tightening & slimming facial procedures!…read more Jeannie knows what to recommend with great results that can be easily maintained. So nice to have her as my trusted go to! Try & see for yourself!

I've always had noticeably thick upper arms. Whenever I…read moregained weight, it mostly went to my upper body -- especially my arms, which were the part I felt most insecure about. That's why I always felt uncomfortable wearing sleeveless clothes. I had thought about getting liposuction, but ended up trying a treatment called InMode instead. At first, I didn't really notice much of a difference, but after about five sessions, I could visibly see the fat reducing. My arms became much smoother and slimmer. I'm really happy with the results and would definitely recommend it. Next, I'm thinking about getting the same treatment on my stomach.

I never write reviews but i am absolutely blown away by Rina's skills. My lashes have never looked…read morebetter! She is so knowledgeable, and detailed oriented with her work. She was able to accommodate me last minute for a removal and full set after an awful gluey mess done elsewhere and i'm so glad she was able to. My lashes are now so neat, fluffy and most importantly healthy! 10/10

I really debated on reviewing my visit because I seriously despise doing one star review but I just…read morewanted to cry with the whole experience!! I do very little make up because at work I'm covered head to toe and stand 10+ hours everyday besides recovering from a broken ankle so tend to spoil my feet. I just love the holiday BLING!! Love love love it!! So I decided to get a head start before the madness kicks in and did a convenient online booking for 10:30am with Albee and was so excited, it's at a convenient location on Beretania right after One Kalakaua with private parking lot and how can you not get giddy as you enter the pink palace filled with beautiful decor. I waited as Albee I imagined was busy on her phone which I didn't mind and waited a few minutes and as she got started was still on her phone and apologized but I seriously didn't mind as we all are constantly multi tasking in some form which I why I wanted to get this done. I booked a pedi with art so that they're aware and not upset that I changed services or whatever and showed her a couple of inspired pictures and she didn't seemed impressed. I wanted a dark red glittery base with some silver gradient color she said no can't do glitter on glitter and went on to cut my nails without asking...mind you I was growing it for over a month just for this purpose. It was cut SHORT AND CROOKED!! Also nicked my cuticles and painted the ugliest flat red with a fade a five year old would do better. Paid $50 ($45 service + $5 art) and had the nerve if I was gonna leave tip which I did because I believe in that. There was nothing she agreed with me not the color I chose, no glitter polish, no art, she chose the color, no customer service but I certainly guarantee one thing...No Thanks!! Sorry I interrupted your phone call.

Lillian is amazing!!! I could end my review there but don't worry I'll go more into detail!…read more There's plenty of parking which is a huge plus! And it's located on the second floor and you have to go to an intercom thing to ring the place and they buzz you in. It is very secure... not anyone can roam around the second floor which I appreciate! I had my first appointment with her today and she made me feel so comfortable! I started my appointment a little early because she was ready and it maybe took 20 minutes total! This was my first time getting sugaring done for a Brazilian. I've done the at home wax machine but that takes like 2 hours and is the most painful thing ever since you're basically inflicting pain on yourself. I don't know why I didn't start coming here sooner! She makes you feel very comfortable and kind of talks to you while she's doing it so you almost forget what she's doing! Yes it was painful but she makes the whole experience pleasant! I am so excited that my gf told me about this place and to be honest it was quite a peaceful break from my busy work day!

Came here because I was about to go on a trip and my normal wax lady is out on maternity leave. I…read morehad no idea what "sugaring" was, but after reading her website, I decided to give it a try. Also, she had an available spot open for me the next day of being in contact with her! Lillian is awesome! She explained exactly what the process was and what she was doing while "sugaring" me. She said that all the products are made of natural ingredients and that the process of sugaring was less painful than waxing. Supposedly the hair grows back lighter and eventually with some maintenance, it doesn't grow back at all! Also, the TV is up high so you can take your mind off of the task at hand. She gets down! hahaha It can be a little uncomfortable at first but she's good at what she does and tries to make you feel as comfortable as possible by talking to you the whole time. I'm so used to waxing so this sugaring thing, wasn't bad at all. She's still pulling out the hairs, however, it's less stressful on your skin. Also, it's cheaper than most spa's that do brazlian waxing. Can't wait to go back to see her again. Don't let the location fool you. The inside of her studio is private and smells nice too. I had an exceptional experience with Lillian! Can't wait to get sugared again! haha

This was only my second time visiting the office for dysport touch up/follow up. During the…read moreappointment I was told I would need an additional 24 units(4 of which would be complimentary). So I was sure to clarify 20 additional units at $5 a unit. Total around $100(yes I did clarify $100). To which the injector said yes. When I walked to the front to pay I was told 3x that price, over $300. Obviously I was shocked and objected, but I was met with a condescending tone. I was told that there must have been a misunderstanding on my part and that I was told Botox units. Even though I was Sure I clarified the dose and pricing prior to injection. The women continued to repeat herself over and over in a rude manner stating there was nothing she could do and that technically I was given $5 a unit but for 60 units not 20. So beware they dose in Botox units no matter which product they provide to you and even if you clarify the price and dosing they will change it on you before you check out. This is deception marketing. This strategy is to confuse you and require you to do the math at bedside to figure out your actual cost. Huge disappointment. Extremely embarrassing situation that they exploited. This is suppose to be a treat.

It was my first time here it was such a beautiful Office. They were very welcoming, and Elissa was…read morevery knowledgeable and so sweet . I got Dyport and although my event was in a few days it kicked in quick by the early morning of Friday which I came Thursday. If you have an event within 2-3 days dyport is amazing . Thank you Elissa I will be coming back .