Burger was solid, lettuce, cheese, special sauce and delicious…read more But $4,50 for a soda? Hard pass on that

I took my daughter to grab a quick meal, before scheduled big dinner later that evening…read more We both ordered hamburger, the food server recommended (Burger King style, he said). My daughter ordered fries as well. Food came in less than 4 minutes-red flag. Burgers were zoomed-in sliders. The fries came in a thin wooden bowl, less than 4 inches in diameter. We split the fries in half, I got 10 pieces and my daughter got 11, no questions. When the bill came, fries were $7.75, and the zoomed-in sliders were $11. Now: 1) food took less than 4 minutes from making it to the table.? 2) how could Smart & Final frozen fries cost that much.? The food server was amazing, personable, and very pleasant. We never saw him after ordering. I write this review with no ill intent, I am trying to give the owner a constructive critique. Do with it what you will, but a 4-lb frozen bag of fries doesn't cost $7.75 Economy is bad, overhead is high, and affordability is dying. We all know that you're not in this business to give food away, but reheating sliders and frozen Smart & Final fries is screaming foul and loud.

Arrived 10 minutes early from the 4pm check in. We were told our room wasn't ready yet so we had to…read morewait for 40 minutes?!?! After about 30 minutes, the front desk person told us our room is ready. With that extra waiting, we entered our room and checked into with a dirty microwave. Seems like the spill has been there for a few days as it was hard to scrape it off with wet wipes. Dried booger on the head board! When my wife pointed it out, I thought it was a dead bug. Hard booger! As some of the reviews mentioned, the AC was kind of loud but not much. Rooms are pretty and renovated. No more carpet, from what the older reviews said. Staffs were great thought. Explained to us all the necessary details. Our room was next to the street, close by the lobby area. It wasn't loud with the cars passing by. What was loud was the house keeping people. At 9:30am, we heard a loud bang next to our door or maybe on our door. Went out to check it out and 2 house keeping people looked at me as if I was the weird one making the noise. I looked next to our door and it was a vacuum and a big broom. Seems like one of those was thrown at our door, the way the loud bang sounded. So much for the do not disturb sign. The property was nice and clean overall. Friendly staffs. Enough parking for the hotel. Mini fridge and microwave in the room. Coffee pods, Creamer and sugar with their own branded cups. Extra coffee and creamer was available upon request and you can ask the housekeepers. We were informed that room service is not available as well. So we didn't have the opportunity to try it out.

Horrible service from employees. Dirty rooms…read more While staying there for 2 nights I spoke with 3 employees at the front desk, each one extremely rude or not good at their job or both. Not trying to be mean, just being honest. First night my girlfriend and I check in and the lady who was working (I believe Brenda was her name) was rude and acted almost as if I wasn't there and started talking to other workers in the middle of our conversation over and over. Finally check in and everything's cool until the next day when I'm showering after enjoying the pool and I see something underneath my bathroom sink (Pics included). I immediately go to the lobby and the same worker from the night before and a younger lady were at the counter and I tell her what I found and that I'd like housekeeping to take care of it. Then Brenda comes over and starts asking me "why didn't you tell us last night when you checked in?" like she had just checkmated me. I explained that neither me (a man) nor my girlfriend have any use for feminine products at the moment and I just want it removed from our room. Brenda then says she cannot move us to a different room?? and I told her I'm not asking for any comps. The other front desk employee says she'll comp the resort fee for BOTH nights and Brenda turns around and walks away. Okay cool. Girlfriend and I go out for 2 hours and come back and check and it's still there underneath the sink. Go back to the lobby and they tell me maintenance couldn't find it... so they just left it. Maintenance guy comes back to my room and finally throws it away after showing him exactly where it was. Next morning we go to check out and there's a different worker with blonde hair as well as Brenda working the desk and they're even more impatient this time. Told them I'm gonna check out and I think they told me I needed to pay for something??even though my whole bill was ALREADY PAID FOR or at least that's how it sounded like to me and I told them about the resort fees comp and Brenda comes over and says "yeah just one night is comped" and I said "no it was for two nights". They start asking me why and what happened that they had to waive the fees and a bunch of other questions and finally they honor the two night comp (their idea to begin with, not mine) and say that I don't owe anything anymore and I'm good to go. Very confused about what they were gonna charge me. Basically, employees rude and rooms are dirty and nobody cares about anything because it's not their job, it's the next persons or maybe it's the paying customers fault.

All the staff are kind. Cristina always does an amazing job. She listens and supports with whatever…read moreinjection needs I have.

Today was my first day in. I had an AMAZING facial with Valerie and the girls at the front desk,…read moreNelly and Liana, are so sweet and helpful! Thank you, everyone.

Overall this was one great experience! From the beginning we had Benjamin assist with an early…read morecheck-in so we could enjoy the amenities early ($35 fee). Got in around 12:30 pm and was met by Hannah at check-in. She was so cheerful and even walked to the pool to provide vouchers for drinks for us! Caelyn and Jasminh also provided great customer service when requested. We had happy hour (2-5) at the bar and had great appetizers and drinks (get the humus and brusel sprouts). $5! We had a birthday dinner at the restaurant, Avant. What a great place for views, food, and service. Sergio was our server and took care of us. The food was 5 star. Had the local bread, sashimi bluefin, and branzino. The quality and taste was excellent. The price was very reasonable and a great value. We had breakfast there and Sarah was our waitress. Again great service and food. Had the granola/fruit yogurt and avocado toast. Food quality again great. Also golfed at the resort and got a good rate for staying there. 3pm rate only $70 and worth it! Again, don't think twice about coming here for a day or more.......well worth it!

We recently booked a weekend stay at Rancho Bernardo Inn hoping for a luxury resort experience, but…read moreunfortunately, it was marked by severe understaffing and poor service recovery. Service & Dining: Breakfast at Veranda started off on a bad foot with an unattended host stand, an unwelcoming greeting, and a 20-30 minute wait, forcing us to pivot to the coffee shop. While the coffee shop team was sweet, they were visibly understaffed and running low on basic inventory. Food overall across the property was unimpressive for the price point. Housekeeping: The biggest issue was returning to our room late in the evening after being away for over 10 hours, only to find it hadn't been serviced at all. Management: When we texted about our disappointment, management gave us cold, dismissive, copy-pasted responses rather than taking accountability. To top it off, shortly after giving us canned answers, they sent an automated text begging for a 5-star TripAdvisor review! Verdict: The property itself is lovely, but the level of service, staffing shortages, and indifferent management fall far short of high-end standards. Wouldn't recommend for travelers expecting a reliable, high-touch resort stay.

This is a review for the resort -- have wanted to stay in Temecula at a hotel in the vineyards with…read morea pool. Stayed in a room in the Tower, and probably would have preferred one in the Villas for an additional cost. The room was a corner unit and larger than I expected with a view of the vineyard. The amenities were decent with a Keurig coffee maker, mini fridge, desk area, loveseat and king bed. Would have been nice to have a robe. Nice balcony, and actually saw a hot air balloon land in the nearby parking lot! Pool area was decent with lots of lounge chairs and a few cabanas. They do have room service, plenty of parking, on-site spa (did not try), and a wine tasting room (did not try) near the restaurant ... separated from the hotel. The decor in the lobby area is a little dated, but neat and clean -- front desk staff were very friendly.

My brother and I ordered the Croque monsieur -…read more This Croque Monsieur had all the excitement of plain toast wearing a slice of ham. It was dry, lacked flavor, and completely missed the rich, indulgent qualities that make a great Croque Monsieur. A real letdown.

I have been going to Kristy for two years. She's incredibly talented, honest, and straight forward…read more The atmosphere is relaxing and everyone that works there is friendly and efficient. Kristy takes her time with me and really listens. She's also really up front about pricing and I so appreciate that. No surprises! I wouldn't go anywhere else. And I feel like my skin has improved over the last several years- it's the best place for a glow up!

I absolutely love this location! Stephanie is the sweetest and is always so welcoming. Christy is…read moreso knowledgeable and amazing at what she does. I look forward to visiting so much I became a mint member!

If you're looking for a place that can transform your skin from "meh" to "marvelous," look no…read morefurther than The Treatment Skin Boutique! Seriously, folks, I walked in looking like a before picture and walked out looking like I should be on the cover of "Flawless Skin Monthly." Let me tell you about Nikko, the skin magician. This person must have been a wizard in a past life because the magic he has pulled off on my face was nothing short of sorcery. I half expected him to pull a rabbit out of a hat by the end of my treatment! The treatment itself was like a mini-vacation for my skin. I felt pampered, rejuvenated, and almost fell asleep dreaming of my soon-to-be fabulous face. And fabulous it is! My skin is glowing like I just walked off the set of a skincare commercial. I've had strangers stop me on the street to ask for my skincare secrets. My secret? Two words: The Treatment Skin Boutique. So, if you want to feel like a million bucks and have skin smoother than a baby's bottom, march yourself over to The Treatment Skin and ask for Nikko. Your face will thank you, and you might just find yourself starting a fan club for this skin sorcerer. Five stars all the way! Evelyn Hawkins

I went in for a dermaplaning facial today. I have had this treatment before, but today I met…read morePreslee who is new to the treatment. Her service was excellent. I felt relaxed and refreshed. She did an amazing job nothing felt rushed, i enjoyed the red light therapy. I feel she was so thorough getting the fine hairs off my face. I know they are maybe not super noticeable, the peach fuzz, but i swear I feel like i have a beard occasionally. I already visit the treatment regularly but i will be booking with Preslee in the future. She was so sweet and personable and I left with my skin glowing. Once they apply lip gloss you know your service is over. I can't wait to go back. Ladies and gentleman you deserve a facial. Go right now

I've been coming here for a while now and always had a wonderful experience. Just wanted to give a…read moreshout out to Brooke @ the Newport location. She gave me one of the best facials I've ever gotten & provided lots of helpful information/ tips for my skincare. Will definitely be coming back & schedule with Brooke!

Love Lauren she's great, makes me feel at ease and I am so happy with the results. The facility is…read morealways beautiful and everyone treats you really well, highly recommend.

Nicole was great! I would definitely come back to her. I got the volume 3D full set at a great…read moreprice I'm very satisfied

Loved it ! Super sweet and helpful for my first time! My lash girl was yoyo! Thank you so muchread more

Morgan is the best! She is patient, gentle, and knowledgeable. My skin has never looked better!!read more

I've been seeing Morgan at The Treatment for about six years and truly can't recommend her enough…read more I see her every six weeks and alternate between BBL and microneedling, and she has literally transformed my skin. Morgan always knows exactly which treatment will best suit my skin based on what we're trying to address at the time. She's incredibly skilled, efficient, gentle, and always makes sure I'm comfortable and that any pain is minimal or nonexistent. She also helps me build a skincare plan customized to what my skin actually needs. Beyond being amazing at what she does, Morgan is friendly, patient, kind, and truly a good soul. I always leave my treatments feeling better about myself and so much more confident. She is simply the best, and I highly recommend her!