I spent 6 days in the PCU so I cannot speak for the rest of the hospital, but my care was superb!…read more The staff of nurses, aides, doctors, PA's were far above where I have ever seen/been before. The nurses, aides and even the housekeeping person were so caring, compassionate, above and beyond. The entire unit functioned like a well-oiled machine. They functioned as a team, everyone got along, treated each other and me as "family". Though I of course was anxious to go home, I actually miss seeing them all. Bravo LVHN - Pocono, PCU !!!

Haven't lived in that area since 1996 but the hospital certainly was not the best even back…read morethen.....I had cut myself at work badly with a utility knife when I worked at the liquor store in Tannersville, they did not take any x-rays and cleaned up the wound and stitched it up, they could not find the one end of an artery but stitched it up anyway. Well on the way home I felt a very warm sensation so back to the ER we went....blood gushing everywhere....was the only hospital back then so what do you do

even one star might be a stretch for PUC's Stroudsburg location. How great I thought it was that…read moremy medical insurer's website (United Healthcare) provided me with PUC for vaccines. As a result, an appointment with their Stroudsburg location for 11 Jan to get two vaccines. Upon arrival, the experience went downhill quickly in a very surprising and negative way. There were two employees at check-in. One was helping the only other adult so I informed the other employee I was here for my on-line appointment for two vaccines. Her response? We don't provide these (paraphrase, but it was a short quick answer). Really? so my next question asked if these vaccines were not in stock. Her response was we don't give nor ever had given these vaccines at this location. Hmmm I was thinking, so then asked her why one is able to make a vaccine appointment on your web-site. The look she gave me reminded me of a deer caught in headlights. Then I asked about availability of these vaccines at another Pocono Urgent Care location. Her response, and I quote, "I don't know". And not even an offer to find out availability at other locations. Wow, what a great example of a helpful employee. The other PUC employee never uttered a peep. Last I suggested she contact PUC's IT team to have the website corrected. Her response was a kick in the ass, and I quote, "I only work here". No kidding young lady, that's why I'm suggesting this to you. Guess the word & meaning of initiative and taking responsibility were not in her work ethic. So it's ok in her mind that P.U.C.'s website is incorrect and she doesn't much care if the same thing happens to another P.U.C. customer. The other front desk employee still didn't utter a peep nor show any initiative or willingness to assist. Maybe I'm the first person to make an online appointment for pneumonia & shingles vaccines. Damn good to know PUC's employees did not added any value to my visit nor give an evidence that they gave a shit. Maybe it's a good thing I didn't get a shot, who knows if they would have given me the correct vaccine with a clean unused needed. P.U.C. might want to consider some training in employee interpersonal skills, customer service, initiative and responsibility. Never again. MHE, Stroudsburg PA

There was nothing urgent about this urgent care. Made appointment for 130 pm and we we were not…read moreseen until 230/245. Did not leave until 330 pm, and by that time, we were feeling quite sick. Please increase staff here to see patients timely and efficiently!

So brought my daughter in at 11am , took 1 hour to see assistance. Then 20 minutes to see doctor…read more Stay away from this place. They move like sloths.

Terrible physician if you want to call him that. The owner of this Urgent Care office is the…read more("doctor") I was examined by. He insisted on my buying the prescription needed from him, not a drug store. Tried to sell two bottles instead of one. The original bottle label was covered by him to hide the date which showed the bottle of medicine he gave me had expired the year before. Did not notice until at home, took one of the pills and immediately vomited. I'm just thankful it got out of my system before any other damage done. Scary experience, very unprofessional. For $15.00 (the cost of the prescription) this owner, "doctor" was willing to compromise my health. Wish I could post 0 stars. Find another urgent care. He owns the other Urgent Care in the Stroudsburg area.

Our family has been under the care of Dr Manja for at least 15 years. Dr. Manja has the distinction…read moreof having extensive experience and attentiveness in both urgent care, and as our Primary Care Physician. He always treats our concerns seriously and brings resolution. The PAs are very adept and experienced in caring for each patient with skill and knowledge. The most comforting aspect is their determining what follow-up care is needed, even for some serious conditions that our family and friends have experienced. The office is impeccably clean and beautifully decorated for a peaceful feel. The staff is efficient and attentive, giving confidence that our concerns will be answered and attended to in a timely manner.

Doctor gave me a 5 minute diagnosis and left! Really? Cold! When I got home 4 days later, my doctor…read moreasked why I wasn't given an intravenous if I was severely dehydrated? Plus I was positive for COVID. This place is a joke!

always taken immediately - knowledgeable staff always doctor there -best in area…read more Broke my knee cap referred me to my orthopedic doctor - they have X-ray equipment there. My cat attacked me and I take blood thinners - hurried me right through I am a medical snob and they have always been terrific!

Very impressed with the facility, staff, convenience of scheduling, and of course the knowledge and…read moreexperience of these professionals. Thank you Doctor Varano, for continuing to serve this area.

Thurs Oct 30th 2025 I arrived to facility and there were 2 girls just yacking away at the desk. I…read morebriefly described my issue and they both said that the facility couldn't help me & that they wouldn't do anything different than what I'm currently doing. I left the Urgent Care vowing to never return. A week later I went to the ER because the pain wasn't subsiding. Turns out I have 7 fractured ribs! How irresponsible. These ladies both need to be terminated. Fast forward 2 weeks: My adult daughter is not feeling well and has been vomiting for days. She called the Broadheadsville LVHN Urgent care against my warnings..... yup.... she also was refused treatment and decided to drive to the Quakertown Urgent Care where we have ALWAYS received superb care. Don't risk your well-being trying to get help from the Broadheadsville LVHN Urgent Care.

I was a walk-in today for lab work at LVHN Brodheadsville. I checked in at the kiosk at 3:38pm and…read moretook a seat in the waiting room. At 3:45 a woman came out and asked me if I was waiting for lab work & I confirmed that I was. She told me, "our last appointment is at 3:45pm. I explained that I had checked in prior to that time & she said "I just finished with the previous patient". I repeated that I had checked in before their closing time, and it wasn't my fault that the previous patient took longer, so I asked if she could just do my blood draw, given it WAS 3:45 precisely. She said, "no, I asked her and she said no". I don't know who her/she was, assuming the supervisor, but that's just poor customer service. At any establishment if you check in prior to the last appointment regardless if the previous person takes longer, protocol says you still take that person. I would understand if I had checked in at 3:46pm but I did not. I was so livid at how unfair the situation was that I just walked out. When I got in my car to leave at 3:46pm I got a message through My LVHN that I cancelled my appointment! Lehigh Valley has lost it's consideration for they're patients since becoming such a large corporate entity and it's very disheartening. I take care of my 87-yr old mother and it's usually hard for me to get away. I won't go there again.

Possible fractured foot…read more Called ahead, super nice In and out in 30 minutes xrays and all Best experience at an urgent care yet

Not able to help with much outside of.. as the nurse said "cuts and scrapes". Nurse spoke a million…read moremiles an hour and doctor was so rude to me I cried. I came because it was in network for me, still $75 payment to receive no care. The doctor actually provided me less information than a google search.

My daughter was recently seen here for a cut that required stitches. From the moment she walked in…read moreshe was treated professionally. The office and clinical staff all did a great job caring and explaining things to her. She ended up getting 5 stitches and had a great overall experience. Would recommend these professionals to anyone. Fortunate to have them in our community.

Went for a severe headache.was told to drink coffee. Zero…read morestars .would never return to this place

Short wait time. Dr. O'Connor & the medical assistant were friendly and professional. The front…read moredesk staff, however could use improvement. Coming from a background of medical office administration, I would retrain this staff in customer service. They need to be more welcoming, and forthcoming & proactive with assistance. As is, you feel like you're bothering them.

The staff here are so friendly and never feel like I have to wait long. The doctors are all very…read morefriendly and thorough.

The space is small, but by far my favorite for urgent care. They're efficient but don't make you…read morefeel like a number. I'm so glad I went here.