I just got my pedicure done here and had Kensington over the past three years. When he decided to…read morecome here permanently I had to visit the location and get my monthly pedicure here. The quality of my pedicure was fantastic and I love sparkly colors to standout. The vibe was very peaceful and positively there as today was quiet and not too much of a crowd. Will definitely come here next time.

Beautiful, clean, and welcoming salon! Everyone was incredibly friendly and accommodating from the…read moremoment I walked in. I stopped by after work and was pleasantly surprised by the complimentary wine and water. My manicure and pedicure were both relaxing, and the results turned out amazing. I'm so excited to have such a wonderful new salon so close to home. Highly recommend!

Gel manicure /pedicure/ eyebrows waxed…read more @jennakim92 did my pedicure & manicure & eyebrows She did a great job ! Even help me take photos with cute rug. Place was clean, social distance chairs, limited number of customers allowed Prices are very affordable

Terrible service! It was afternoon I stopped to get my manicure told Tom I need regular polish…read morebecause my doctor says no gel polish. Even explained I am diabetic so doctor needs to examine my nails so no acrylic and no gel polish. He polished my nails with gel polish even though I asked him is the polish regular he said yes. I was wondering why he asked me to pay first. The polish wouldn't dry and was a mess. Had to go straight to another salon and got it done over. He charged me $45 plus the other place was $16. He was very rude when I told what I didn't need. His attitude was shocking!!!

This is the 3rd time I am here for a mani pedi! This is a huge place and they have lots of great…read morenail artist that know what they are doing. The place is bright, clean and people even celebrate birthdays here. I never had a regular nail salon that I frequent but this officially my spot. Me and my cuz come here, have a nice service, and then go have pho at the spot next door. The owner is really nice and receptive to feedback.

This is a new nail salon with alot of space and its by Florida mall which is great There are alot…read moreof talented nail artists there,I had made an appointment online for 1030 am, my nail tech was late and I had waited along time and finally they got someone to do my pedicure,And the prices are kind of high.I loved my pedicure and nails but I paid over $200 which is insane.Also 2 of my nails broke after 1st few days.I ended up getting out of there at 3:30 I was hungry and thirsty.They only offered me one drink for all those hours and s 20 gift card to go back I've never spent this many hours at a nail salon.I don't know if I will go back at this point.they do alot of nail art here which I love bit I was there about 4 hours mostly waiting.

This is my usually spot to come to. I've been out of town for 5 months and after coming back home…read moreand to this jail salon I must say they have are terrible place to come! Lady greeted me & pointed me towards chairs. She was slightly rude, & over thought it. She began cutting my nails, cuticles she cut me twice. Cut me with the hard feet scrubber on the side of my ankle. & slamming my feet and treating me roughly. Service is terrible. Never stepping foot in here! I'm so upset I had a bad pedicure when this is suppose to be a time to relax. Thanks for nothing. Zero stars if I could.

Horrible service ,sad that I couldnt catch the ladies name ,first time here and they didn't even…read moreacknowledge me ,received a horrible and fast pedicure .Why this place is still operating is beyond me !?ZERO STARS IF I COULD ...SAVE YOURSELVES

When I first moved to Orlando I was having some trouble finding the right nail salon for me. With…read morehaving a busy schedule I like nail salons that I can just walk in and anyone can do my nails because they're all good. I do have a nail tech here which is Rachel but sometimes when I don't know my schedule and wait last minute to book I can say that I trust anyone here ! Such an accommodating nail salon ! Right when you walk in they greet you at the door. Find a nail tech for you instantly and they never have trouble copying an exact design that you are looking for once you show them! Every time I go in there, I'm offered with wine, water tea, coffee, etc. I always feel comfortable and right at home. Every person that works here truly doesn't like to rush their work and they make sure that you're leaving satisfied and that's why I like coming here all the time. Especially since I don't work near the salon anymore I make the effort to still go because I know I will never leave disappointed. I do gel X here and my Nails stay between 4 to 5 weeks before I'm coming back to do either refill or a new set. The prices are definitely reasonable and I recommend anyone who is thinking about coming here to actually walk in!

I've been here a few times already I can surely say I've never had a bad experience here. Even on…read moretheir busier days they take their time with you. The people here are so sweet and always make you feel welcomed when you walk through the doors. All the nail techs are super talented and always deliver on my quirky requests.

Crappy service unless you speak Spanish. Chunky manager too…read morebusy texting to focus on anything going on in the shop. Be prepared to have the wrong polish put on and be asked over and over what do you want Pedicure and Manicure? So what I wanted to be a mice day ended up with only pedicures. And this woman could clearly see I had chipped polish on my fingers and I chose a color from the Gel Collection. Going to Millenia Mall to get my gel nails completed. They are crowded but know how to run an operation and business!!

I like how she took her time and did my pedicure, I was the only person there that day but it was…read morenice.

WOW what can I say, Van the owner is incredible sweet and treats all customers the same. She showed…read moreme the nail designs they do which you can see on the instagram. all staff members are talented but I want to give a special shout out to BEE who helped me out big time with the slight ingrown issue I had. she took her time and was so caring, both always checking in to make sure I was happy through out the whole process. now I will come back everytime!!

Called ahead and booked a 5:30 appointment with specific tech who had good reviews, gave my phone…read morenumber, and was told it was confirmed. When I arrived, there was confusion about my appointment and told to wait that the tech was almost done and I was left sitting there for an entire hour with my shoes off, only to eventually be told they didn't have an appointment for me and at this point everyone was servicing other walk ins who came in after. My boyfriend came in as a walk-in with me, got a full pedicure, and finished before anyone even started on me. They could have simply been honest and told me there was a scheduling issue, and I would have understood and just took any tech available when i first got there. Instead, they wasted my time and treated me like my time didn't matter. Nobody took responsibility for the mix-up, nobody genuinely apologized, and there was no attempt to make the situation right. Even when I was leaving, the manager couldn't even properly acknowledge me or look me in the face while apologizing. Just continued doing someone's toes and said sorry about that... The complete lack of communication or customer service was terrible. No real apology, no attempt to fix the situation, and I ultimately left without receiving any service after waiting over 1 hr i left in tears.. I went to a different Nail Spa nearby afterward and had a MUCH better experience. Cleaner, more modern, better customer service, proper sanitation, and they got me in and out efficiently. Extremely disappointing experience. I would never return and definitely would not recommend this place to anyone.

Came in for a cat eye gel manicure and pedicure and all I have to say is WOW! The service was…read moreamazing - I was offered water or wine, and was treated with kindness. My nail tech was Tina and she was phenomenal. She did an incredible job on my nails and made sure I was comfortable. She's a hard working lady! If you ever need your nails done you need to ask for Tina to have the best service. I will be coming back

My wife has been going to this salon since 2018. She used to walk in, but because of her limited…read morework schedule, she started making appointments. She always booked with Nerith because he did a great job. Unfortunately, her appointments with him were double-booked not once, not twice, but three times. The first time, she arrived for her appointment only to be told someone had double-booked him. She let it go because she understood that mistakes happen, and she saw another technician instead. It happened a second time, and again she let it go. Last Thursday, she specifically told the receptionist to please make sure her appointment would not be double-booked because it had already happened twice. She was assured everything was confirmed. On the day of her appointment, Nerith called to tell her he had already been booked with three other clients at her appointment time and couldn't take her. He asked if she could move to 5:00 p.m., so she adjusted her work schedule. Within five minutes, he told her that wasn't available either. He said he'd call her back, but never did. She even texted the personal number he had given her, and her message was left on read with no response. Since he doesn't work weekends and she needed her nails done for a wedding, she called the salon on Saturday and asked if either V or Leah was available since they had done her nails before. She was told Leah was on vacation and V was off, so she was booked with Tom. About an hour later, she received a call from the receptionist, Valentina, telling her that the technicians she had been seeing + TOM AND COCO no longer wanted to work with her because they hadn't been able to satisfy her and that she should find another nail salon. I was shocked, and more importantly, so was my wife. In almost eight years, she has NEVER been rude, disrespectful, or demanding. She has always tipped every technician and has rarely asked for anything to be fixed. On a couple of occasions, she noticed bubbles in her polish or asked for the nail shape to be even. Even then, she was polite, accepted the service, and still tipped. When she asked for a reason, none was given. She was also told there was no manager available, but later the receptionist said a manager had instructed her to call, which was confusing and made it seem like she wasn't being truthful. Looking back, my wife ignored too many red flags because the salon was convenient and close to our home. She should have left after the second double-booking. Instead, after years of loyalty, she was simply told to find another salon without any explanation. This has been one of the most disappointing customer service experiences we've had. My wife was left feeling hurt, disrespected, and completely blindsided. After being a loyal customer for nearly eight years, she expected honesty, professionalism, and basic respect. Unfortunately, she received none of those. Needless to say, neither my wife nor our family and friends will be returning to this salon!!!!!!!