When I first moved to Orlando I was having some trouble finding the right nail salon for me. With…read morehaving a busy schedule I like nail salons that I can just walk in and anyone can do my nails because they're all good. I do have a nail tech here which is Rachel but sometimes when I don't know my schedule and wait last minute to book I can say that I trust anyone here ! Such an accommodating nail salon ! Right when you walk in they greet you at the door. Find a nail tech for you instantly and they never have trouble copying an exact design that you are looking for once you show them! Every time I go in there, I'm offered with wine, water tea, coffee, etc. I always feel comfortable and right at home. Every person that works here truly doesn't like to rush their work and they make sure that you're leaving satisfied and that's why I like coming here all the time. Especially since I don't work near the salon anymore I make the effort to still go because I know I will never leave disappointed. I do gel X here and my Nails stay between 4 to 5 weeks before I'm coming back to do either refill or a new set. The prices are definitely reasonable and I recommend anyone who is thinking about coming here to actually walk in!

I've been here a few times already I can surely say I've never had a bad experience here. Even on…read moretheir busier days they take their time with you. The people here are so sweet and always make you feel welcomed when you walk through the doors. All the nail techs are super talented and always deliver on my quirky requests.

Peta is great!!! She is very friendly and did a great job…read more I will continue to schedule all my appointments with her. Glad I found someone who is caring and efficient.

Another five star review for Andy and the Royal Nails And Day Spa team. It was time for me to…read morechange out my nails and making an appointment online is super fantastic now it's incredibly easy and I can literally make the appointment while I'm sitting there.

I called to check availability on Friday after 6pm and was told I can right in. The person took my…read morename and when I arrived I was immediately taken back The person who did my pedicure was Ms.Nancy. she was so sweet and kept telling me to relax. She called me out because I definitely needed to relax. She kept the experience relaxing and kept me smiling. I will certainly be back soon. Especially because I am very picky with people that do my feet.

We've been here a couple times for pedicures. This last time was not the best experience. The…read moretechnician seemed new and was watching the lady working with my husband for what to do next. He didn't do the best with our calluses and rushed through putting on my nail polish. We would be back, but I would make an appointment and ask for someone more experienced.

This place did not disappoint. I walked in around 9:30 in the morning & took a chance on their…read moreservices based on reviews. I was greeted with a warm welcome & seen by Alicia right away. She took great care of me, suggesting colors for my nails for an upcoming event and did a fantastic job on my pedicure and gel mani. She took her time. It was a relaxing experience. I also appreciated the fact that most of the techs spoke English with oeach other, which you don't find often. Additionally, they use single pack, sanitized tools for each client, as well as single use files--a plus. I've been on the hunt for a great nail salon in the Ocoee/Windermere area for some time & I've found my place. Highly recommend! **Side note: This business is now called Twinkle Nail Spa**

I would definitely call before I come as they definitely have regulars and a stay busy. The first…read moretime I went, my sns was ok but a little bubbly. The next two visits, Steven has done right by me! This is the first time my nails have grown with dip and not felt weak when they remove it.

This is a wonderful salon. It is so relaxing. The staff is just incredible. Ginny did an incredible…read morejob and very detail oriented. So glad I a back!!!!

Beautiful new clean salon. Avie does amazing work and always gives me exactly what I ask for…read more Highly recommend!!

I've been coming here a few years now, with no issues. The salon is clean and the employees…read morefriendly. On my list visit I did the summer glow pedicure and it was blissful. The nail tech did a great job and I absolutely loved the massage, with the warming eye mask, scent of honey chamomile, and calm music playing in the background.

Fabulous! Great, professional service and beautiful color. Really nice inside too!! I got gel…read moreremoved and regular gel and it was a great price for both!

WOW what can I say, Van the owner is incredible sweet and treats all customers the same. She showed…read moreme the nail designs they do which you can see on the instagram. all staff members are talented but I want to give a special shout out to BEE who helped me out big time with the slight ingrown issue I had. she took her time and was so caring, both always checking in to make sure I was happy through out the whole process. now I will come back everytime!!

Called ahead and booked a 5:30 appointment with specific tech who had good reviews, gave my phone…read morenumber, and was told it was confirmed. When I arrived, there was confusion about my appointment and told to wait that the tech was almost done and I was left sitting there for an entire hour with my shoes off, only to eventually be told they didn't have an appointment for me and at this point everyone was servicing other walk ins who came in after. My boyfriend came in as a walk-in with me, got a full pedicure, and finished before anyone even started on me. They could have simply been honest and told me there was a scheduling issue, and I would have understood and just took any tech available when i first got there. Instead, they wasted my time and treated me like my time didn't matter. Nobody took responsibility for the mix-up, nobody genuinely apologized, and there was no attempt to make the situation right. Even when I was leaving, the manager couldn't even properly acknowledge me or look me in the face while apologizing. Just continued doing someone's toes and said sorry about that... The complete lack of communication or customer service was terrible. No real apology, no attempt to fix the situation, and I ultimately left without receiving any service after waiting over 1 hr i left in tears.. I went to a different Nail Spa nearby afterward and had a MUCH better experience. Cleaner, more modern, better customer service, proper sanitation, and they got me in and out efficiently. Extremely disappointing experience. I would never return and definitely would not recommend this place to anyone.

My wife has been going to this salon since 2018. She used to walk in, but because of her limited…read morework schedule, she started making appointments. She always booked with Nerith because he did a great job. Unfortunately, her appointments with him were double-booked not once, not twice, but three times. The first time, she arrived for her appointment only to be told someone had double-booked him. She let it go because she understood that mistakes happen, and she saw another technician instead. It happened a second time, and again she let it go. Last Thursday, she specifically told the receptionist to please make sure her appointment would not be double-booked because it had already happened twice. She was assured everything was confirmed. On the day of her appointment, Nerith called to tell her he had already been booked with three other clients at her appointment time and couldn't take her. He asked if she could move to 5:00 p.m., so she adjusted her work schedule. Within five minutes, he told her that wasn't available either. He said he'd call her back, but never did. She even texted the personal number he had given her, and her message was left on read with no response. Since he doesn't work weekends and she needed her nails done for a wedding, she called the salon on Saturday and asked if either V or Leah was available since they had done her nails before. She was told Leah was on vacation and V was off, so she was booked with Tom. About an hour later, she received a call from the receptionist, Valentina, telling her that the technicians she had been seeing + TOM AND COCO no longer wanted to work with her because they hadn't been able to satisfy her and that she should find another nail salon. I was shocked, and more importantly, so was my wife. In almost eight years, she has NEVER been rude, disrespectful, or demanding. She has always tipped every technician and has rarely asked for anything to be fixed. On a couple of occasions, she noticed bubbles in her polish or asked for the nail shape to be even. Even then, she was polite, accepted the service, and still tipped. When she asked for a reason, none was given. She was also told there was no manager available, but later the receptionist said a manager had instructed her to call, which was confusing and made it seem like she wasn't being truthful. Looking back, my wife ignored too many red flags because the salon was convenient and close to our home. She should have left after the second double-booking. Instead, after years of loyalty, she was simply told to find another salon without any explanation. This has been one of the most disappointing customer service experiences we've had. My wife was left feeling hurt, disrespected, and completely blindsided. After being a loyal customer for nearly eight years, she expected honesty, professionalism, and basic respect. Unfortunately, she received none of those. Needless to say, neither my wife nor our family and friends will be returning to this salon!!!!!!!

May is the best! She is so sweet and truly cares about the health of your nails. She helped me on…read moremy nail growth journey and truly will always want the best results for you. She is incredibly talented, very gentle, and really knows how to work with hands. You can tell she has a lot of experience. I would recommend her a million times over!