I love the staff and residents here. It's not too large of a facility and most of the residents…read moreare happy living here. It's very clean too. Rehab is excellent and motivates all. The CNAs go the extra mile and know their residents. Nursing is very knowledgeable and personable too. I have been to many facilities and this one is a favorite..

My father was sent to this facility for 3 weeks. The two most exceptional things about the place…read moreare two people specifically, Rob and Olivia. They not only went above and beyond with my dad's care and treatment, but they are truly compassionate people. They connect with their patients as well as us family members. Rob and Olivia always had a positive attitude, and great work ethic. They should be recognize, acknowledge, and rewarded for their job well done! This industry needs more people like them. I want to Thank them for treating my dad like family.

If you are into a facility that criminally neglects your loved one, this is the place for you. My…read morefather in law has been at this facility for the past 5 months after having a difficult surgery and Blackstone valley rehab has undoubtedly been the worst part of the experience. During his time there, they have fed him a steady diet of hotdogs and canned foods and vegetables. He often doesn't get a drink with this, and when he does, it's some sugary beverage. This isn't a suitable diet for a healthy person, never mind an 88 year old man with diabetes and a history of heart issues. When we brought this up to the nurse and the administrators, they claimed ignorance. Yet, even after agreeing to cater his diet going forward to accommodate his medical needs, they continue to give him the same diet. He is often left to sit in soiled undergarments for hours as staff forgets to clean him. On one occasion, we noticed that he abruptly experienced swelling and pain in his leg, which he told us occurred when he fell. We brought the incident up to his main nurse, Loeuis, who responded by admonishing us for questioning their care. She curtly replied that the matter was never reported and therefore never occurred. Although we implored her to inquire with the staff, she refused and advised that she trusted all her staff implicitly so such a thing was impossible. She went further and suggested that my father in law was confused and possibly had dementia, however he has recounted the same experience repeatedly with no variation and has never displayed any signs of confusion or dementia. While at blackstone rehab, there have been nights were only a single nurse has been on for the entire facility, there have been days were his medication was forgotten, his clothes have gone missing, etc etc. For sake of brevity I'll limit the multitude of negative experiences suffered at this health care facility. Unfortunately, our experience here is not unique. We've since made friends who have loved one's staying at blackstone rehab and their experience is similar. For a facility that charges 15k a month, works with a limited staff, offers limited services, and clearly spends little to no money on patients food, you have to wonder where it's all going.

Vestibular Therapy My ENT suggested I try vestibular therapy…read morefor vertigo. My therapist was Kim. She is so professional and knowledgeable. We worked on my balance and strength. I'm forever grateful to have learned how to manage my vertigo. If your doctor wants you to go for therapy, I would take their advice. You have to do your homework, but in the end, it is all worthwhile.

I have been to Milford Hospital's out-patient rehab for two different series. Both times I had…read moreoutstanding service and excellent therapists. Everything from the front desk, to the aides that help get you started with warm up's, to the therapists were amazing. The depth of knowledge my therapist had was impressive. She fully explained all the home exercises I needed to do. When my therapist was on vacation she made sure I would be with someone that understood what I needed. Since their documentation is all electronic, the substitute was easily able to see exactly what I had been doing and what new things to add to my routine. Would never go anywhere else!

My Dad was placed under their care for a month in December of 2023 and they were very…read moreaccommodating. The facility was clean and the meals served were delicious. The staff and nurses were very helpful and kind. The staff truly cares about the residents. I am very grateful for their care for my Dad and would recommend Sudbury Pines to family and friends.

My mom has been a long term resident here for years and I can't even begin to tell you how grateful…read moreI am for the caring staff and administration! They have annual picnics and Christmas parties- the staff really do care about the residents and I couldn't be happier with the care they provide. My mom has been wheelchair bound with dementia for years and she has no skin issues- which is a pretty amazing accomplishment . The nursing, kitchen, rehab and housekeeping staff as well as administration really puts their all into the patients, and I am a tough customer being an RN. This is a great facility.

Carmel Terrace Assisted Living's tag line is "The difference is love." The residents are treated…read morelike gold. The building is immaculate. It is all based on the needs of each individual. While it is owned by the Carmelites, all Faiths are welcome. Great care, wonderful programs. If you are looking for a caring place for yourself or a loved one in the Framingham area , check out Carmel Terrace. And by the way, you'd be very impressed with how they have handled the pandemic!

Incredible service from start to finish. The staff was wonderful and always helpful. The setting…read morewas lovely. I can't say enough about this place.

I made a careless mistake and devastatingly cut my thumb. My dreams of becoming a hand model were…read morecut down, literally. As a man who avoids medical treatment and relies on brute masculinity to get by, the threshold for visiting an urgent care for a wound is high. After losing approximately 99% of my total blood capacity (give or take), it was determined that stitches were unavoidable. My wife wouldn't let me use the staple gun to perform the procedure myself, so off to urgent care we went. Upon arrival, I was immediately struck by how remarkably clean and modern the office looked. After just a couple of minutes for registration and another couple of minutes in the waiting room, I was called back by a very pleasant medical assistant - I believe her name was Nicole (I'm not 100% sure because I couldn't read her badge because I had something in my eyes, definitely not tears) who was patient and kind even though I wasn't quite myself that day and may have been a bit short with her, possibly due to the nearly complete loss of blood. She efficiently cleansed the wound and prepped everything for the PA, Rachel, who seemed equally pleasant. Rachel explained what her approach was going to be and assured me that this, in fact, a major major injury. Though I told her that the pain medication wasn't necessary, she numbed the thumb and put in 6 stitches. She then cleaned everything up and gave pretty clear instructions for the aftercare. I think that it is important to note that my wife complimented Rachel's suturing technique and thought she did a great job. My experience at the Milford Regional Urgent Care in Medway was surprisingly excellent from start to finish...even though I was only there for a total of 45 minutes. As a man who is slow to seek medical care, I would definitely recommend this urgent care, and Nicole and Rachel specifically, for your next major laceration repair.

They have amazing front desk and the waiting time was extremely quick. The staff is helpful and…read moreanswered all my questions, listened to my concerns and made me feel cared for. I love this place and definitely will be coming back!

0 stars. Started off good here then went south after a few weeks. A couple of the workers (Hanna…read moreand Dee) became very mean and unprofessional towards me when no one else was in the treatment room with us. Then all my afternoon appointments got changed to morning ones. I told them mornings are hard for me but they wouldn't budge and gave me some odd reason behind it. Just bizarre. I mentioned all this to the head nurse (Robin) but she told me she doesn't get involved in "office politics." Huh? I will be contacting the medical licensing board about these 2 workers and also because they refused to treat me because of a problem I was having with an unna boot which my skin was having a painful reaction to. "Do no harm" they say, but I'm not sure these workers were licensed nurses. I never saw their licenses in full view, as is the law.

everyone here is amazingly kind and caring. I cannot say enough good things about this place. Ive…read morebeen bring family here 3 days a week for 9 months to heal a very complex foot non-healing surgical sight of a diabetic. Making significant progress towards fully healed & walking again. 60 days in HBO all of the staff where VERY kind and helpful as we travel over an hour each way to get to the office. The whole staff has been just so supportive through this whole process. not once have I felt unheard or dismissed about ANY concern I have had no matter how small.

This is a very well managed practice with exceptionally good therapists. Having just turned 80 I…read morehave a complicated history, including an ankle fracture, cancer surgery, and hip replacement, etc., so I know what I'm talking about. Physical therapy was essential to my recovery in all these cases. Thanks to Dr. Cheryl and Dr. Autumn, both compassionate and no-nonsense practitioners, and their support team, that part of my journey was highly effective. I now feel better (and am more able) than I have for several years. At each session I was challenged a bit more and I could see I was making gains. They understand that the real purpose of PT is to train us patients to heal ourselves. At FlexPlus you can expect a highly individualized and carefully focused approach, and a program designed by highly skilled therapists who take the time and who treat you as a whole person.

Amazing is correct, from David and the front office crew to Dr.'s Cheryl, Dr. Maynard and Dr…read more Allison this group is soo effective, so kind, and so very very competent. I mean the ease with which the process moved, from appt setting, to examination/initial assessment to weekly progress. THIS team is the G.O.A.T. I feel so blessed to have Been treated here, they truly care about EACH PATIENT, which I feel is a rarity. They don't rush, they check in with you constantly during the appt, making sure you're ok. They challenge just enough and listen to you when you need them to. I can't say enough about this team.