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    Lydian

    3.6 (44 reviews)
    Closed 10:00 am - 6:00 pm

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    Update: we had a meeting with the building manager regarding our stolen bikes. She said we were one of the first people who reported this despite so many other locks were cut. She was also aware of thieves. We advised that perhaps she should send a mass email to tenants to notify of the happenings. We did not agree with her response of not wanting to scare or let the thieves know (who may or may not be living in our complex) that they are aware of packages/bikes are being stolen. This is a "luxury" complex, yet they don't provide their tenants a safe environment nor warnings of incidental reports, thieves, etc. however they do send communication regarding pets, smoking policy and their events. We decided to renew our lease and to move into 2bd/2ba though. Our decision to stay was based on location and monthly dues. Their leasing agents, especially have Amber has been very sweet and helpful with questions.

    here's another downspout (not the one above our window) that looks to be working properly with the water going straight down

    Stay away from this building. We can't sleep in our primary bedroom whenever it rains. When they built the building, they decided to put in cheap downspouts that protrude out a few inches from the roof in order to supposedly discharge the water down 8 floors to the ground instead of proper gutters with downspouts that go alongside the entire wall. The downspout is unfortunately located above our primary bedroom window on the 7th floor. Instead of the discharged water going down to the ground, it ends up hitting our bedroom window directly which makes it so noisy we can't sleep whenever it rains at night, even with earplugs. The worst part is lack of any action on management's part. We filed maintenance requests and first started sending emails in early December. It's been 2.5 months since then and the issue has not been resolved. There were no responses to our emails for the first 2 months and we would only get (unhelpful) updates whenever we tracked them down in person. Only starting 2 weeks ago did we start to get more traction on what actions could be taken after continue to chase them down regularly. As of today, it's still not clear what solutions are possible. We weren't able to sleep in our bedroom for an entire month during the winter storms and then every time it has rained since then. It's unacceptable for our primary bedroom to be unlivable especially given how much we pay in rent. See attached photo for what the downspout looks like and also separately uploaded videos for how noisy the rain is.

    Dog Pee all around the dog run, it smells disgusting. management has not done anything to solve the issue. Dog run looks like this

    If I could rate this place 0 stars because of poor management I totally would. Don't let the aesthetic fool you, management will literally make you feel so unheard that it would be almost impossible to enjoy your time here. So here is my experience at this place so far... 1. Doors around the building don't work. We've lived here a bit over a year and experienced first hand that out of the 5 main entrances the only semi-reliable door is the main entrance door, which takes a bit to lock behind you so any other person can get in after you. The gym door is one of those main entrances and it has never worked, photo attached to sho how they decided to "fix it". 2. An employee at Lydian called Marcus yelled at me for politely asking if they could do something about dog pee all over the building. The guy started yelling at me and looking down on me like this was some kind of fight, I had to calm him down and ask him to sit down and talk to me with respect. Shortly after my husband came down to talk about this with him and the guy was apologizing to my husband but not to me. Later that night he emailed me saying sorry for his behavior. This lack of respect is what you get here. 3. The garage door has not been working for a year now, I almost got mugged in the garage and management never followed up. Management put security outside the garage while they're "fixing it" but the truth is I always see them asleep in their car, no matter the time. 4. dog run is extremely dirty, with poop all over, and it has been very poorly managed that is impossible for you to peacefully take you dog to do their needs there, I have asked management every week for almost 5 months now if they could clean it and do something about it and their response has been "thanks for bringing this to our attention, unfortunately there's not much we can do" and they told me "the dog run is a luxury not necessity, and you're not paying for it"... we DO PAY FOR IT! It comes out of the the big fat check we give to them every month. 5. lastly, security people are extremely rude, harassing people like if they own this building. I understand they have their duties but their rudeness is beyond unacceptable. Amenities close at 10pm, but security will harass you at 8pm letting you know to leave before 10pm. A security guard yelled at me and almost threatened me because I didn't leave right at 10pm. I honestly I would recommend you finding a better place with better management, here you won't be able to peacefully enjoy this apartment complex.

    Rooftop at night
    Sandra P.

    We moved at Lydian in May and the experience was great! The pros: - I love the amenities - grills in the rooftop with views to the city with the sunset! - location is great to walk to Lake Merrit and drive anywhere in Oakland in 15 min - the apartment is brand new and has everything one could hope for - the move in discounts that make rent payable - the staff! - Molly, Paul, Patricia are so friendly and helpful, always there to help out The cons: - having to pay $20 to receive packages - having to pay a ridiculous amount to make a reservation of the common areas to enjoy with friends - how difficult it is to pay your rent and utilities if you have discounts

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    2 months ago

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    10 months ago

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    3 months ago

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    8 months ago

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    3 months ago

    Mr Menezes from maintenance was very helpful, kind and work really har for a late night repair.

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    6 months ago

    Excellent, maintenance came and resolved out bathroom sink issue. Very professional I give him five stars

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    7 months ago

    Israel the maintenance guy was fantastic came and fixed my sink no matter what the problem was!!

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    Page 1 of 2

    Ask the Community - Lydian

    Review Highlights - Lydian

    Starting with my tour, given to me by Tyra; she was excellent and I was practically sold by her kindness alone!

    Mentioned in 5 reviews

    Read more highlights

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    The Grand Apartments by Essex Property Trust

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    This review is specifically about the maintenance team at The Grand. I've lived here for 3 years…read morenow and the maintenance team has been top notch the entire time. When I file a request for something to be fixed or looked at, I get a response either same day or the day after. If the fix might be complicated, I receive a phone call walking me through my options and asking what I prefer. I want to give a special shout out to Amalia, who, over the years, has went above and beyond multiple times in helping me set up my apartment. - When I first moved in, she spent over an hour helping me install blackout curtains in the bedroom to make sure I wouldn't damage anything while doing so. - When I removed a bunch of artwork from my wall recently, she came by twice in one weekend to repair and paint over all of the nail holes and some cosmetic damage caused by sticky tape. My apartment walls looked good as new after. - Whenever I see her in the hallway and have random questions about home care, she takes the time to explain it to me and recommend an option. It's experiences like this that make a 5 star apartment living experience. Thanks Amalia!

    Property management had the nerve to response and say my thoughts were unwarranted.. HA ! What a…read morejoke ! Reviews are the experience /opinion of the writer.. you can't debate my experience! .. Now carry on , I am thankfully retired and Blessed that I am not working with or for any unprofessional companies in this present day work force Good Day and Good Luck .. LOL .

    The Emery

    The Emery

    (69 reviews)

    The Emery is an amazing community! I absolutely love living here. The leasing office staff and…read moreManager Dartise are very welcoming, and always helpful with any questions I may have. Beautiful views, and the amenities are awesome! Shoutout to The Emery Leasing Office Team, Maintenance staff and janitorial team. You all are awesome!

    I am absolutely appalled by the experience I had during my self guided tour at The Emery today…read more This community is a complete disaster and frankly a joke considering the price point they are asking for these units. I am coming from Vespr in Oakland and the drop in quality is staggering. This place does not even come close to matching that standard of living. The entire property is dirty and cramped, and the unit entry door frames are all beat up and missing paint which gives a terrible first impression. The elevators are ancient, painfully slow, and way too small with hideous tile that looks like it hasnt been updated in years. I was shocked to see residents actually posting flyers in the elevators soliciting their own businesses like it is a cheap motel and not a luxury apartment complex. The tour process itself was a nightmare. The app is completely useless and I could not even get into the three bedroom apartment on the top floor that I specifically came to see. While wandering around I noticed that packages are just left out and not secured at all which is a massive red flag for anyone paying this kind of rent. To top it all off I was told I could park in the future resident parking for free but when I tried to leave the machine forced me to pay four dollars. I called the office multiple times while I was on the property to get help with the app and the parking but nobody bothered to answer the phone. I want a response from management immediately because this was an insulting waste of my time and a total embarrassment compared to other buildings in the area.

    Bel Aire Courtyard Apartments

    Bel Aire Courtyard Apartments

    (31 reviews)

    Lower Hills

    Let's review: The…read moregood reviews are from before Premium Properties took over. There's a reason for that. Here's what the property manager told me on tour vs reality: "We're getting a bike room fall of 2024." No bike room. "Landlord pays water and garbage, tenants pay PG&E." Nope, tenants pay ALL utilities. "I don't think there's an extra fee for dogs." It's an extra $150 per month. "We're going to replace these crappy windows with weird opaque speckles." Nope. "We are a secure building with 16 security cameras." Doesn't matter if people are getting in and stealing shit anyway. Here's what Premium Properties told me before/at move-in, vs what I found out later on: Lease: "Tenant acknowledges building is master-metered for water, sewer, gas, and Electric." Natalie at Premium: "Yes, all utilities are flat rate." Selena at Premium: "Yes, all your utilities are flat rate." Later, Selena: "Your utilities are all set up and will be billed through the client portal! NO NEED TO CALL PG&E!" Reality: PG&E turned my power off 8 months in because no one had set up an account for me. They told me if I wanted power I'd have to set up my own account and pay a back balance, then sent me a bill for $470. Premium gave me the excuse the lease had a typo and some mistakes were made and oh well not their problem. (Odd. Turns out this happened to multiple other neighbors, and they were given a different excuse.) One day I caught a shady guy wandering the complex looking into people's windows. He wouldn't leave. I went to the manager. Manager said, "oh yeah I told him to leave." Oh really, well he's still here, so maybe do something about that?? I told them I'm moving out and I am getting like 2 notices a week that they plan to enter my unit to show and then nothing happens. They harass you 120 before your lease expires to tell them you'll renew or move. The emails are ended with the sentence: "Thank you for your anticipated cooperation." LOL.

    I've lived here for 3 years and so my review covers the period when the building was managed by Mr…read moreMing (up to 2022 - when you will see quotes from all the reviews), and the period since while it has been managed by a company called Premium Properties. During the Ming Dynasty, this was a pretty sweet place to live. He kept the place really nicely and was pretty helpful. When my e-bike got stolen from the inner courtyard after the thieves broke in the side entrance, he willingly showed me the video of the theft using one of the 16 security cameras that used to work while he was here. Then Premium took over. And the service since then has not been premium. - Packages are routinely stolen because whereas Mr Ming used to put them in the amazon lockers, now they lay about. - The amazing security cameras go on and off like it's some sort of modern art installation. They were off for about 6 months but seem recently to have come back on. Of course that might not matter because since Mr Ming we've had two building managers and the first one couldn't access any of the recordings. Not sure if the current one can. - Of course, Premium couldn't do anything about the paper thin walls, floors and ceilings. As long as you're ok listening to your neighbor's music and sex life it's not a problem. - They did rewire the whole place since apparently the previous wiring was a death trap, but using the cheapest contractors has its drawbacks when they turn out to have wired multiple apartments wrong, including my own. That only took a few weeks to sort out. Their conscientious attitude to key checks - three in the course of 2 weeks recently where they had to come in to each apartment to make sure their master keys still worked - made up for that though - and I guess that's how they discovered one of the tenants had died in his ground floor apartment and not been found for some weeks. - The courtyard floor was painted to waterproof it at the start of the year - right when the torrential rain started. The rain washed off a lot of the light grey paint they'd used (on the terracotta colored floor) and then the run off from the frankly situation-saving-plants and trees turned what was left a streaky brown. But some tenants think the Jackson Pollock effect adds to the building's charm. Premium promised to sort out the painting in the Spring. It's now September so one assumes there's a really great reason why it hasn't happened yet. - The plants and trees are the main reason why I keep living here. They really are lovely. - Bicycle theft and/or damage remains an issue so Premium started talking about introducing a bike room about 9 months ago. Newer tenants were told it would be open in June. Again, it's September. Tenants continue to lug bikes up and down the stairs because leaving them in the garage is asking for them to be stolen. - When things do go wrong, like a broken dishwasher or shower, Premium have this great system where you submit a ticket online which they will respond to in 5 working days. Not "within" 5 working days. They will wait it out. Mr Ming used to pop round with a screwdriver and have it done in 5 minutes. Now it's after 5 days that they contact a contractor. It then depends how soon the contractor can visit. And then we get to the laundry room. - When the building was rewired the ventilation system in there conked out and so for some months it also served as an onsite sauna. We took to permanently propping the door open to stop everything in there going moldy. This meant that when the tumble dryers broke down for the 7th time this year the sound (like a cement mixer mixing stolen catalytic converters) was able to echo around the whole building. The washing machines break down with such regularity that it would make sense to offer an employee of the contractor who manages them a discount on an apartment. There is currently one of three machines working for a building with 30+ apartments. The machines regularly take money without turning on and the refund link in the app doesn't work. And finally we get to the ants. - This is an old building so of course there are cracks. And ants get in during the summer because that is what ants do. Mr Ming kept a supply of ant baits and would hand you a couple at the first sign of them. Now, we submit a support ticket and wait, meanwhile exchanging grandmother's tales of how to stop the cunning little things in the building's whatsapp group - a place where new tenants are regularly updated on which parts of the lease agreement are known to be illegal by the tenants who have already been through two rounds of "but if everything's broken shouldn't we ask them to reduce the rent". I have now duck taped a significant part of the edge of my living room window since the cracks have now reached such an extent that ants can casually stroll through them on a whim to see what I might have to offer in the way of cat food.

    Lydian - apartments - Updated May 2026

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