Jason and his team have been taking care of our HVAC for several years. We knew the time was…read morecoming to have it replaced and 2026 was the year. The whole process was smooth and my house is finally cool again! I appreciate how quick he responds and his work is top notch. There was no mess and they even maneuvered through ALL the decorations. I HIGHLY recommend reaching out to Mathis heating and Air for all of you HVAC needs. Heather and Johnny Bible

did an excellent job at getting my heat back on and running. They responded quickly and the…read morepricing was great also. Thank you

Wayne was able to come the same day and replace the starting capacitor on our compressor, and did…read morethe job at a reasonable fee. Have used for another issue, and we would recommend for anyone in the Morristown area.

Stay far away from this guy. He's a one man band operation…read moreso good luck getting him to respond if you need anything. My A/C was getting warm so I called him. He shows up because he said he wasn't busy, complaining because he had to climb up a ladder to my compressor, fills my a/c with Freon and charges me $100.00. FYI the going rate yo do that Is $75.00. Not only did he gladly take my check, he didn't bother to check for any type of leak. It doesn't take a scientist to figure out it's leaking but he wasn't having any of having it. He didn't stick around to even check anything. He said, " I tightened it". I called him the next day and he didn't return my call after I left a message. When I did call and he answered he said, "Call me tomorrow." This guy is NOT someone who is interested in fixing anything that requires a little work as far as I experienced and doesn't care if his work is bad because he's " to busy" to Fix what he did wrong. Would d of advice.., Call a real A/C company (Lynch A/C is awesome and Professional) with an office and staff with people who care. He sure cashed that $100 check fast though so he works fast that way.

Quality Plumbing, Heating, Cooling & Electrical is a long-standing home services company…read moreheadquartered at 405 Donovans Ln, Kodak, TN 37764. Established in 1985, they provide HVAC, plumbing, and electrical solutions to residential and commercial customers across East Tennessee, including Kodak, Knoxville, Sevierville, and Morristown. Yesterday our AC quit, hubby called Quality and they were prompt, and took care of our problem asap, had the part on the truck. Bing bam boom done, yeah!!! My fur babies will be cool! I would recommend!!!

They charged me $906.09 to fix what they did wrong. Do not use them; they do not do quality work,…read morethey do not stand behind their work, and they rip off the locals. They did a very poor install, and when it failed, they charged me over $900 to correct the work that they did not do right. Every time they talk to me, all I get are excuses for why they are not at fault when it is clear it was their installers who did a poor job. I am suing them. The installers did not replace the metal support straps that hold the ductwork and junction box attached to the floor joists, and it all fell down onto the ground, after it had been in place with no problems for over 25 years. All because they did not replace the metal support brackets.

Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

Pros: excellent quality work, timely service, really friendly staff…read more Cons: Expensive. We've had four or five folks out doing different types of work, from plumbing to electrical, and each time their work quality has been excellent, we've always been very happy with what they do. The only issue I have with them is that their rates are a tad high. That said, if it's something serious that needs to be done I know it'll be done well.

I'd like to send a shout out to Caleb at Quality Plumbing Heating Cooling & Electric. Our complex…read morehad an issue with our street lighting. Caleb was sent out to help us, and he never gave up! It took a few weeks, many trips, and a good deal of tenacity to locate the issue and get it repaired. Caleb was always helpful and kind, and he was a terrific troubleshooter! Our complex is now fully lit and beautiful!

Robert and his son, let me know when they were on their way. They were friendly, professional and…read moregave his honest opinion on some future projects. They upgraded a gfi in my bathroom, replaced and installed a new light in the basement, checked on an electrical outlet on my porch, and fixed a burned out outlet on my floor. He had me check everything to make sure I was pleased. He even took extra time to make sure the new installs were safe from moisture. I was unaware he does more than electric, so ask, he might be able to help you. I'm definitely calling back for my hvac and electrical needs. I did make a future appointment so he can service my a/c, make sure everything is clean and ready when the heat starts really kicking in the area. It's been nothing but rain. Thanks Robert Sr. And Jr. .

Robert scheduled a time and was there right when he said he would be, and even notified me when he…read morewas on his way. We needed three mini split units to be looked at - two of them clearly hadn't been cleaned in years and were FULL of black mold and leaked during the hot and humid months constantly. Robert and his son worked tirelessly, taking everything apart and cleaning the parts thoroughly. They laid drop cloths and vacuumed up any dirt before they left, leaving everything as new! Robert clearly knows his stuff - answered all of my questions and when they had finished, they now blow way harder than before and much colder (and now cleaner, too!). Previously, NO ONE would even touch or respond to my need for mini split maintenance, but HNR is now the only company I will use. They were amazing and efficient, and especially can't be beat for the price. Thank you so much, guys - meeting you was most certainly a blessing.

I had an electrical panel that needed to be replaced right away because I was without power. Sean…read morecame to my house the same day. He put another job on hold so he could help get my power back on that day. He worked on my electrical panel all day. He even let me use his generator to keep my food from spoiling. He quoted me a reasonable price, and I am so thankful I found him. Thank you, Sean, so so much.

Showed up and requested! Did everything I asked without trying to upsell! This is how you run a…read morebusiness! Perfection!

I'm very happy with the response time, getting out first thing in the morning, and also the price…read more They identified the problem, took care of it, and showed what was needed to prevent it from happening again. I also thought their price was within the expected, and even very reasonable compared to others out there. I would definitely use their services again!

Fixed outside ac unit. Technician keep me informed on…read moreeverything he was doing and each problem he came across. He informed me of the cost as he went along. Was really thorough and thoughtful. Appreciated all the work he completed. Highly recommend.