Alice the owner went above and beyond for us. We wanted a ruby ring for my mom to celebrate the…read morebirth of our son. We were nervous to go into the store with an infant during Covid so we sent her pictures of rings we liked from the internet. She found the most spectacular ring for us! Everything she sent us was right in our price range, she never pressured us to spend more money. She made the process so easy and we got something just perfect for my mom. I can't say enough good things. We are so grateful to Alice for her extraordinary customer service and her impeccable taste in jewelry!

BUYER'S BEWARE! I am getting married next week , I got my fiancé her engagement ring here a few…read moreyears ago and with sign of good faith I returned. My fiancé wanted a simple band with the same engravings as her other ring to match. They told me it was going to take a week and that it was going to be $400.They needed the other ring to make a custom mold for the new ring which was fine. A week goes by and they say its taking longer than expected and the price is going to be $500 ( I understood and told them to follow through ). I come to pickup and the price changed AGAIN to $550 , as pissed as I was I said okay and paid it , to only find out the ring was TOO SMALL AND THE ENGRAVINGS DIDN'T MATCH! It was crunch time since the wedding is in a few days so we bought another wedding band somewhere else and I came to return the ring. They REFUSED to take it back even though they messed up big time. They wouldn't give me my money back and said "we will handle this in court" , I ended up filing a police report and pending a law suit against Aljan Jewelers . It's sad to say they care about $550 more than repeat business and referrals.

There are antique shops and there are shops of wonders like this one. The owner taught me how to…read morecollect silver and gave me tips that have helped me so much. A very couple they are and the passed down the joys of collecting to me. THEY WILL NOT rip you off it is a fine establishment that I love going to.. I recommend this store to anyone looking for antiques or just a neat piece of history !! Thanks guys

I sold a clock that I fixed up here a few years ago and he bought it from me for a great price…read more Very kind people who are very welcoming!

I usally really only review restaurants..but I just had such a possitive experience, I had to…read morecomment. I brought some old coins and trinkets in to have them examined and appraised. I was treated very nicely..the gentleman ( who I take for the Owner ) was knowledgeable and professional...Moreover, even though the items I brought in were not very valuable at all, ( knowing they were once important to my late Father ), he treated the items with respect and dignity..that was very meaningful to me. I remember buying my wedding band here years ago and also remember them being great back then. In a small Mall that seems to be full of Jewelry stores and kiosks, I'd Highly recommend that you stop at Anthony's Jewelers before the others. Trust me!!

Had an awesome experience with Mark over at Anthony's Jewelers at the JV mall. Was able to get my…read morewatch band swapped out with a battery change and two rings cleaned no long waits! Highly recommend stopping by for all of your Jewelery needs.

Having a hard time liking them- I ordered something and the promised it would be here within 2-4…read moredays. It's been more than a week and it still has not shown up. AnnMarie

I'm going to give this Zales a second star because once the lady was finished with another…read morecustomer, her attitude did change. However, I walked into this store, browsed every case, stood by the ring I was interested in and then walked over to the sales associate, all to be ignored the entire time. I then stood there for THIRTY SIX minutes waiting for her to acknowledge my existence in the store. Finally after 36 mins, she looked at me and said "'ll be with you soon". Cool...fine...wouldn't be a big deal except for the fact that even the customer she was helping was starting to get frustrated with her lackadaisical approach to helping customers. Honestly, it almost felt like she was purposely repeating herself because she didn't want to help me. After another 12 minutes, she finally looks at me and says "what can I help you with"..... 48 minutes later. Who's the foolish one? Her for making me wait or me for waiting? I have no idea...all I know is that an almost hour wait with almost no acknowledgement is completely unprofessional and every store manager's nightmare.

I had the worst experience with Kay jewelers in Yorktown Heights NY. ...by no means do business…read morethere. I reluctantly brought in my wedding ring consisting of my engagement ring and anniversary band and wedding band all soldered together. I decided to take care of removing the sizing beads which had caused the ring to become too tight. An easy fix in my eyes. To my surprise I was told they had to send it out for this repair. Again I should have listened to my gut instincts and not left it with Kay. .I was told the crown was damaged also and needed to be replaced. A work order was filled out and I paid IN FULL before the work was done. A HUGE MISTAKE. 10 days later I'm told the ring is back at the store not before I called after 8 days to check on the status. My ring had been taken apart as well as the sizing beads removed and the crown replaced. I was told by kay that there was a miscommunication between the instructions on the work order and the repair center...which is KAYS MISTAKE by their own admission. ..Kays also filed down my bands so thin they are all so fragile and I'm afraid the integrity of all 3 rings is comprised. ...AGAIN KAYS MISTAKE BY THEIR OWN ADMISSION ON BOTH ISSUES. After speaking with Kays assistant manager, daniel, on August 17, the eve of my 15th wedding anniversary which is the reason I wanted my ring repaired in the first place as a gift from my husband to celebrate our years together. He not only treated me rude by not listening to my feelings about my precious ring but continually offered to resend my ring out to have it fixed....WHY WOULD I TRUST KAY TO TOUCH MY RING AGAIN AFTER THEY OBVIOUSLY RUINED IT THE FIRST TIME. I repeatedly requested kay do the right thing and refund the cost of the repair or provide a partial refund to cover the work that was done correctly so that I could take my ring to a competent jeweler of my choice to have it put back together. He did not budge from his manager lingo and just kept repeating himself which was extremely condescending ...I felt humiliated as what I was asking for was not unreasonable. He did offer to expedite service but again I explained I am not comfortable with that offer. Needless to say I left kay with my thin, fragile 3 piece wedding band in tears and very upset....due to Kays inability to make a simple repair. I HAVE CONTACTED MY BANK TO FILE A CLAIM AGAINST KAY FOR UNSATISFACTORY SERVICE ....PLEASE AVOID KAYS AT ALL COSTS. BUYER BEWARE. They do not care about the customer at all only the mighty dollar. Obviously customer service does not begin with Kay.

Steve and his entire staff were amazing from start to finish. They helped me find exactly the gift…read moreI was looking for and at such fair prices. They are knowledgable and go the extra mile and beyond. Will definitely be back in the future. Can't recommend enough.

Dishonest, shady and disorganized. I recently brought a large batch of jewelry for repair & some to…read morescrap. 1. never received an itemized receipt. 2. when I picked up my order, was missing a gold chain that I wanted to add a new clasp. 3. never was given credit for scrapped gold, and charged over $200 for minor repairs. Stay away.

JB Family Jewelers made my day today! After holding on for…read more14 years to jewelry that was handed down to me I finally decided to sell it and make a piece of jewelry for myself . Joe went through my jewelry and ended up giving me an amazing price for it. I was very happy. Instead of making a piece of jewelry I bought a gorgeous necklace from their case . It is a beautiful store and everyone is so nice. So stop holding onto all that jewelry in your house and run down to JB Family Jewelers!!!

The absolute best! From customer service, to pricing and expertise, they cover it all. I highly…read morerecommend anyone in the search of a special gift, or something as simple as a new daily watch to always come by JB. Benny and Joey offer the best service and always take such great care of anyone who walks in the door. It's my one go to shop for anything jewelry related. There's no better place to go than to JB!

Very helpful and knowledgeable I will use them when i need these services. Very professional and…read morenice well kept store.

The guys at Yorktown jewelers were professional and completed a beautiful piece in a short amount…read moreof time! I would highly recommend this jewelry store for anything you need.

The owner was very friendly and had removed links to re size a few watch bands and replaced a watch…read morebattery in 15 minutes. Reasonable cost, exceeding expectations.

I brought several silver rings here to be sized and was very pleasantly surprised with how…read moreaffordable the work was. Owner was lovely to work with.