They responded quickly and came out, provided an estimate. I was told I'd receive an email with…read morethe discounted quote the next day, but nothing ever showed up...even checked spam/junk and nothing. Not ruling them out, just awaiting the email.

Archer AC went above and beyond to find and repair the refrigerant leaks in our AC system that…read moreother companies I've tried in the past, never did. Will definitely call Archer AC in future for any HVAC related issues.

Absolutely great people!! Can't thank them enough for being so helpful in talking through a…read morecompetitors quote - and this was pure good will because we weren't hiring them being in California. I reached out asking if they'd offer a perspective after finding their very helpful videos on Youtube. They didn't hesitate and answered a list of questions which were so vital in helping us make a decision. Absolutely great people who know their stuff. If I was local to their service area I'd hire them in a heartbeat! Great people, great pros. THANK YOU!!

I'm not in an area they service, so I plan to do the encapsulation work myself, but as a non-pro, I…read morehad some questions, so I paid for a 30-minute consultation, $75. I got to talk to the business owner himself (Michael Church, famous from his YouTube channel), and he answered a ton of questions, and was exceptionally helpful. It was an excellent investment, considerable bang for the buck.

This is a long review but worth it to explain my overall experience with Fred Weston lately. I've…read moreused Fred Weston plumbing many times over the last 10+ years in different homes. But this time they really let me down. I had to call them on a Sunday because I had water in my garage between my water heater and hvac. After having two water claims in three years: a toilet leak that damaged the ceiling in the bathroom below it, and a fridge solenoid going bad which allowed water to keep flowing into my ice maker and flood my kitchen. You could say I was panicking about where this water was coming from. There was enough water that it had slowly made a small river under my car and out the garage door. I called FW and was told how much it would be to have them come on a Sunday because there's a minimum of 3 hours or they could try to get me on the schedule. I didn't want to wait because who knew where the water was coming from - a busted pipe somewhere? When the young man came out, he went to all the bathrooms as well as the kitchen, looking under the sinks and behind toilets. He even looked in my attic space - visually from the doorway. Then he looked around the garage at the drainage pipes from the water heater and hvac. No water was visibly leaking. Did he then shop vac the water up? No. He called his boss who agreed with him that he should cut a hole in my garage wall between the water heater and hvac unit. Okay I said, if that's the only way to find out where it's coming from. Well, upon cutting a hole in the wall we discovered that that's just a concrete wall. There are no pipes which meant that any pipes would be above the garage since I have a 3-story condo. He then proceeded to take some of the ceiling tiles out and see if there was any noticeable leaking. None found. I had gone back in my house during all of these events, hoping he'd tell me what he found. When he was done with his investigation, he came in and told me that it looked to be the hvac unit! He said "I got the water cleaned up as best as I could so there's no standing water and it's pretty dry, that's when I noticed that the water looks to be coming from behind the hvac." He told me it's probably a drain pan that's gotten rusty or has a crack in it. (Come to find out, he was right.) It was the following day that I thought about how he hadn't even shop vac'd the water before he cut a hole in my garage! And the site of the hole in my garage - because of course he hadn't fixed the hole in my garage - made me realize that I've been taken for a ride. I called the company and left a message with someone (Linda?) and she said she'd talk to her supervisor and the technician who'd come out on Sunday. I waited another week and when I got no call back, I decided to email them. The only way I could email them was to fill out the contact form on their site. Once again, I got no reply. After two weeks, they did go ahead and cash that big check I gave them on that Sunday. For a while I was thinking maybe they weren't going to cash it because they realized they messed up my garage for NO REASON WHATSOEVER, but I guess I was living in a fantasy world with that scenario. I'm still peeved about the hole in my wall which I still have to fix, and the fact that they have not even had the decency to return my call or email. Shame on Fred Weston Plumbing, and shame on me for being fooled into paying someone for doing absolutely nothing except damaging my property and THEN discovering the issue wasn't a plumbing issue. I knew the price would be high for a Sunday, but I didn't expect them to do the job in a way that left me with a hole to patch and no one to have the decency to get back to me. I'm sure if they take the time to reply it will be to write a long response deflecting or coming up with excuses like they have on other poor ratings. Follow-up to response by "owner". No one called me back. No one emailed me back. No one followed up. Finding out where the water is coming from would've been easier if the water wasn't there. Use common sense. This company is quick to respond to complaints when we leave them a bad review but they are NOT quick to reply to attempts to contact them via phone or email. Excuses excuses is what this company is good at. This is the last follow-up I will have on this review.

Woke up to a leaking pipe and called another company first and they were busy all week. Called Fred…read moreWeston Plumbing and they said they were booked, BUT, what was the issue. I explained my plumbing leak and I was told we will put you on a waiting list in case something came open. I was contacted the same day and my leak was fixed, quickly and for a fair price and cleaned up the work area! Thank you so much for getting our problem solved and fitting us into your schedule! Fred Weston Plumbing will always be our first call!

Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

The heat and air unit stopped pumping cool air on a Friday evening. We contacted several service…read morecompanies on Saturday to request assistance and 50 AMPED responded quickly and offered to come the next day without charging an extra fee for the holiday (Labor Day) weekend. The technician arrived promptly, and thoroughly checked the indoor and outdoor unit. A new capacitor was needed and he showed me the old capacitor which was rusted and deformed at the bottom due to stress on the system. He gave me information I didn't know about replacing filters more often to provide for a longer life on the new capacitor and demonstrated and shared more knowledge about HVAC systems than any of the HVAC contractors I have employed during my last 26 years at this home. The quality of service was excellent and the value was perfect for our needs. We will continue to call on this company for service.

Provided speedy, competent, thorough and professional service at a fair price. I would hire them…read moreagain.

BEWARE. Company installed a new HVAC unit in our home…read more Technician came in with headphones on - and just left when done without saying a word. Less than 9 months later in the heat of the summer we start experiencing major issues. They wanted to charge $400 just to come and look at their own work. We have a new company come in to inspect and the technician that installed this unit DESTROYED the control panel when it was installed to the point where it's more cost effective to get an entirely new unit over fixing the issue.

Great experience with Superior. Their technicians are friendly and on time. They did great work…read morefor a fair price. They replaced some of my water lines. Didnt try to upsell me on everything like other plumbers I got quotes from. I definitely recommend Superior.

Had a section of gutter along the garage get damaged. They were able to get out to give me quote…read morevery quickly and got me on the schedule. They did a good job in communicating with scheduling and crew arrival. Ian and his crew did a good job. They actually showed up early, got the work down, cleaned up the mess and were on their way, I guess before noon.. The new gutter looks great and I'm very happy with the work

Smith Exteriors did an excellent job on my deck rebuild. They listened to want I wanted, helped me…read moremake decisions to meet my needs, addressed unforeseen issues, and were upfront about the cost. I would hire them again.

like all the other reviews, Martin provided excellent service in the most timely manner to repair…read moreour heat pump unit. He listened intently to the background symptoms, ran his checks and solved the problem. He also worked with the manufacturer to get the parts warranty enforced properly. Kudos to you, sir.