I had an outstanding experience at LaserAway Concord thanks to Kimberly. Despite being…read moreshort-staffed and facing scheduling challenges, she handled the situation with professionalism, urgency, and genuine care for her customers. Rather than simply rescheduling my appointment weeks out, Kimberly worked swiftly and strategically to find a solution. What impressed me most was her willingness to extend the generosity of her own appointment time to accommodate me and ensure I received the treatment I had planned for. That level of dedication and customer-first thinking is incredibly rare. Kimberly turned what could have been a frustrating experience into one that left me feeling valued and appreciated as a customer. Her exceptional service, positive attitude, and commitment to delivering the best possible experience are a true reflection of what great customer service should look like. Thank you, Kimberly, for going above and beyond. LaserAway is fortunate to have someone so dedicated to patient satisfaction and creating a world-class experience.

KarMarie is AMAZING!!! I can't explain how much I enjoy the services as well as the staff in…read moreConcord. KaeMarie is my RN & omg... AMAZING work as well as an amazing personality. She makes me feel incredible & exceptional work. I wont see anyone else, but KaeMarie. Jazzy is the BEST answering any questions you've & gets you the best deals on what you need. I trust their recommendations & feel 10yr younger every time I leave Concord Laser Away... if you want to feel & look your best... hats off to this amazing staff & services they provide. I cant say more. Simply THE best!! Don't look anywhere else!! I wont go anywhere else. Fabulous injection results & my omg... KayMarie got my lips cermetrical... perfectly... I guess I had more to say...lol Ask for Jazzy or Mimi to assist with any questions & KaeMarie as your RN... as long as I get in before you....lol From facials, botox, lip , lazer hair removal 5 Never been more happier with my results

Usually like this place and its the only one i go to but this time they made my brows so un even…read moreand inverted they look even worse Didn't say anything just got up and paid

So I've been looking for a new eyebrow place. The only thing worse than having your long time…read moreeyebrow girl leave is having to find somebody new. After a lot of of review reading, Suneeta seemed like someone worth taking a risk for. She did not disappoint. Straight to the point and cleaned up my eyebrows perfectly. She did not ruin any existing shape or arch and worked with me to help move towards my eyebrow goals. I did not get them tinted, but may consider it next time. Definitely worth a shot. Make sure you get Suneeta.

Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

Ashley is amazing, caring, trustworthy & passionate about her craft!…read more Been seeing her for a long time. This is the place to be. I would definitely recommend her!!

I found Ashley based on the fabulous Yelp reviews. I had my first eyebrow waxing appointment with…read moreher today and she did not disappoint. The studio was very clean. Ashley was very knowledgeable and made some suggestions for my brows. I trusted her throughout the entire process. My brows have never looked this good! I made my next appointment right on the spot with her and I am also referring my mom and best friend here!

Jessie is amazing! I decided to try sugar waxing for the first time and i was hooked! She explained…read moreeverything to me and was just so gentle. She is great to talk to and i love how much of a perfectionist she is. Her studio is clean and easy to find with great parking.

Jessie was fantastic! I got sugaring for the first time and it's changed everything I thought I…read moreknew about waxing. Jessie walked me through every step, the benefits of sugaring and overall was so kind. It was a quick 15 minute service in a no frills environment. I highly recommend anyone in the area looking for affordable yet high quality sugar services.

Thank you for always giving me a wonderful experience! I can always expect the most professional,…read morepersonalized and relaxing facial experience from Alicia. She always knows what my skin needs and how to handle any issues I may be having. Her products are of the highest quality and carefully chosen to best serve her clients. Thank you! See you soon:)

Thank you, Alicia, for such a comfortable waxing experience. I can't wait to return for a facial.read more

Today was my first experience at this location. I was already hesitant to book an appointment…read morebecause I generally prefer supporting local businesses, but I was in a pinch and decided to give this location a chance. My appointment was scheduled for 3:45 p.m., but I waited about 15 minutes before being seen. Initially, I thought the service went well. I understand that waxing may not remove every single hair, especially depending on the stage of hair growth, but I expected the majority of visible hair to be removed. When I got home, I noticed several long hairs between my labia that should have been waxed, along with a significant amount of remaining hair throughout the treated area. Considering I paid $75 for the service and left a $10 tip, I expected a level of service that reflected the $85 total I spent. Unfortunately, this experience reinforced why I no longer feel confident choosing European Wax Center. Each time I've visited one of their locations, I've left disappointed. I shouldn't have to go home and spend additional time tweezing and removing hair after paying for a professional waxing service.

Tiffani is exceptional! She is incredibly skilled, detail-oriented, and thorough in her work. I…read morealways feel confident knowing I'm in such capable hands. Beyond her expertise, Tiffani has a wonderful bubbly personality that makes every appointment a pleasant experience. She is warm, professional, and genuinely makes her clients feel comfortable and cared for. I highly recommend Tiffani to anyone looking for outstanding service and excellent results. She truly goes above and beyond!

So glad I found this place on Yelp to get a facial. Rani is so considerate, patient and polite…read moreexplaining the entire process and discussing what facial would best suit my needs. Her massage was so thorough and my skin needed the tlc. Overall very relaxing experience and will be back again soon!

Rani is very professional. I felt so relaxing after the full body massage and facial. She uses…read moregreat products. Most of the places I have been to I feel burning sensation after the packs are applied. But Rani made sure I felt comfortable and switched on the cooling fan. The ambience and calming music is amazing. Will definitely go back.

Rachel is absolutely the best injector! She is straight up real with me about all the procedures…read moreand enhancements I want and she takes her time going over all the options for the best results. She's got a gentle touch too which makes lippies WAY more comfortable! She's fun and easy to talk to and I trust her 100% with my face and skin.

It was my first time getting tox, and my experience with PA Alissa was everything!!! She was…read moretransparent and walked me through each treatment option in detail, explaining her recommendations clearly. She made me feel so comfortable--like I could share my hopes and goals without any judgment. I truly felt like I was being well taken care of by an older sister or friend. We decided on dysport and once treatment started there were no issues. I loved my experience and can't wait to come back to see her again!

I called and texted this business, but they do not return calls. Don't even waste your time trying…read moreto make an appointment with them.

My first appointment Skin was left sensitive and appears to be scarring from around area…read more Continuously on the phone on a timed session. Lady is very unprofessional, for first impression not coming back.