James Jones's did my inspection 3 year ago on my first home that was built in 1955. While he did…read morediscover some issues which were communicated, there have been MANY more issues discovered over the last few years that should have been flagged/reported. He did the inspection IMO too quickly (his young son was with him) and while sharing his findings kicked a hole in the paneling of my garage to indicate that they shouldn't have paneled it and evidence of mice. I found this very unprofessional to damage a home during an inspection. I would not recommend or use this firm again.

Recently hired them for a condo inspection for a property I'm buying. The service I received from…read moretheir tech Tony was exceptional. He was very knowledgeable, professional, detailed and honest. Tony explained things in a way that was easy to understand. In addition, the reporting that was received compiling all the tests and things inspected was very detailed and easy to follow. Will definitely do business with them again in the future.

Buying a home is a big deal - one of the biggest deals of your life, no matter whether it's the…read morefirst, second or third home....it's a big deal. Times like these can be stressful and overwhelming. Nothing can compare to the level of support you feel having folks like Randy Reinhart on your team. Today I had the fortune of Randy inspecting my new home. He was incredibly thorough, he pointed out and explained potential issues and the level of concern we should have over each. He also gave insight on what would be next steps to resolve any and all findings. On top of his professional expertise Randy also made a personal connection with my family and me. He was down to earth and friendly - he was a genuinely nice guy that did fabulous work. If you need a home inspection - look no further than Randy Reinhart with All Clear Home Inspection. You will have a great customer experience!

Columbus, Ohio : My daughter had Randy do the home inspection for her home in Indian Hills last…read morespring. The bathrooms were full of mold and he never found it or put it on his report. As a result, my daughter moved in and had a water issue within the first week. When she had the plumber out to figure out the problem, she had to pay over $6.000 to have the walls torn out in all 3 bathrooms. She has yet to completely finish the bathrooms since the walls and flooring had to all be removed in order to take care of the mold issue. When we advised Randy of this problem, he did nothing. He would not submit this claim to his insurance. He pretty much washed his hands of the entire issue.

This company was hired by a buyer of my home. They scheduled to come in our home for inspections…read more They came, had opened up a bathroom basement window causing about 5 lbs of dirt to fall in from outside where mulch had built up in my flower bed outside the window.....they did not clean up any of the dirt mess all over the bathroom. They did take a towel and wipe the white painted cinder block wall and rubbed it into the paint....called them and they said that the buyer also came to the inspection..... It is their responsibility to ensure that when they go into a home to do their job when the homeowner is not home to make sure the property is left how they found it and they were responsible for all people they brought into the house..... I called them to come clean it up and was basically told they wouldn't have done that and would call me back....they never called back. I also want to note: this bathroom was cleaned before their arrival. I have professional cleaners who come once a week. So there is no doubt that this was done during their visit.

Just had my inspection of my first home. Doug, my inspector, was so amazing. He was very thorough,…read morechecking places that I would have never thought to ask about. He covered every inch of the house explaining everything he was doing and making suggestions about any repairs that needed made. It was a calming experience to what can be a stressful process.

Great service and professionalism. I am a realtor and highly recommend this local, family owned…read morecompany. They provide thorough inspections including radon, pests and mold. The report is easy to read and digital which is very convenient to the reader. They have a great website which makes booking an inspection super easy. You can also expect a residential home inspection report back the same day! How's that for efficient?!

After living in the house that Cap City inspected-we are incredibly disappointed in their service…read moreand response to concerns. Their original inspection report was inconsistent (at best) in its attention to detail. We realized after the fact that several items were completely absent from the report that should have been at least mentioned or noted. This impacted our negotiations and purchase price of our house. Several repairs and projects have suddenly fallen into our lap that we were not anticipating. Cap City let us down by failing to acknowledge the concerning areas. When we approached them with our concerns, they did come out to visit the house a second time and specifically look at our primary areas of concern. After multiple attempts to reach them after the second visit, they finally offered to refund our inspection cost, acknowledging that their service missed the mark. However, in order to receive that refund they also wanted us to sign a waiver that required us to SHRED the original inspection report and refrain from talking negatively about them to anyone. Clearly, we were not comfortable with that requirement and have opted to let them keep their money in order to share our story and concerns. I would absolutely NOT RECOMMEND them because they did not do their due diligence and neglected to respond to concerns in a timely and standard manner. I do not want any other potential home owners to experience what we have experienced.

My recent experience with the group started off on a decent path and ended very disappointing…read more Their response to customers is great when setting up appointments, but the person who provided us with a quote came back saying that they made a mistake and asked for double. This was not right as they're responsible for discovery prior to providing a quote. Luckily they honored the original price and we were happy to move forward. Instead of sending 2 inspectors, as promised for the multi-family, they sent 1. Likely because they made a mistake on pricing and didn't want to lose money on paying for two which would've made the job more efficient and they would've completed inspection correctly. Karl arrived on time, was kind and shared what his plan was to complete our inspection thoroughly as there were multiple units and only 1 person. He assured he'd get it done and allowed us to follow along. I'm appreciative of the knowledge he shared and therefore, we didn't bat an eye when he mentioned he was closing on his personal home and took a call. The call lead to calls and it began to delay our inspection. The quality of work began to drop as time was running out. He said if 1 unit looks good in the attic and crawl space, they would look the same for all. Therefore, he didn't want to look inside of every single one. This was very frustrating to us because this is a large purchase for us and many others that are looking to buy their first home. Having a thorough inspection could make or break the decision on moving forward or with other expenses. My partner had to physically check himself since Karl didn't want to inspect it himself. He found water in 2 of the 4 units.. Leaking pipes and a hole in the main water sewer line. This goes to show the lack of quality and professionalism when a customer requests what their concerns are. The total damage for the fixes totaled to $9,000!!! (more updates to come) If your inspector doesn't happily check your concerns - red flag, please check it out yourself so they can notate it on the report. He also ran out of time and could not complete the sewer scope. We spoke to the manager post inspection to share our concerns about un-checked spaces and scoping that we scheduled and planned to pay for our services. Instead, she ignored us and said that they are not going back to the property as the they felt the inspection was completed in their eyes. There are always 3 sides to a story - their side, our side and the truth. We paid for our report and went about our way. We will not be bringing our business back here nor will recommend. Anyone who uses this company should be wary of their services and SHOULD follow along with their inspector to catch any major issues. Buyers, carry out your due diligence to avoid dishonest businesses and make a sound decision for one of the largest purchases of your life.

First time home buyer and extremely disappointed in our inspector. I expected them to catch…read moreobvious things which didn't happen. For instance our kitchen sink garbage disposal leaks and there was a bowl under the pipe catching the water, which wasn't mentioned. The shower is a walk-in tiled shower and the water collects in one of the corners and doesn't drain because it isn't level...so you have to push a large amount of water every time you use it to the drain. This wasn't reported and I honestly wouldn't have bought the house if I knew this. We also paid for a pool inspection, which was a joke. They couldn't tell me if the pool heater worked (it doesn't) but they stated obvious things like the concrete is slanted so that's a tripping hazard (obviously). I had high hopes based on their google reviews but I wouldn't recommend

I'm in the Mortgage Industry and needed a Foundation Inspection completed on a home in order to…read moresatisfy underwriting. A Realtor that I was working with gave me Nick's information and so I called, Nick is VERY FAST and GOOD!!!! I will be using him again. He was out the very next day after I called and had the report I needed the same day, this kind of turn time is AMAZING.... Thanks Nick

Nick went above and beyond, and even managed not only my questions but also the additional…read morequestions from my mother and construction worker father (who is not familiar with homes in this area). Thanks for taking the extra time, Nick. I learned - a lot - about my house from you and I will recommend you to everyone.

You will definitely want to use David as your home inspector! The quality he provides in his very…read morethorough walk through, covering every detail from roof to basement, will give you confidence in your home purchase decision. The value of his service is remarkable as the cost is very affordable, plus it allowed for seller credits at close. The report he provides includes precise descriptions and pictures and allows you to see several key items you probably missed initially. He will walk you through the home and describe his report as you go. Aces! Thank you David

Dave is awesome. Very thorough! I would recommend him to anyone buying a house . He is price was…read morevery reasonable and was able to get to the house I'm purchasing quickly which helps move alone the process.

When Mark came out he was very kind and thorough. The whole process took about two hours. The home…read morewe are buying was renovated so It was nice having someone who knew what to look for. Mark took the time to explain things and answer all questions that we had. My husband and I will definitely recommend Mark and Big Eye inspections to others.