My condo was water damaged by my upstairs neighbor's overflowing bathroom sink. The water soaked through the bathroom ceiling & fixtures. Soaked through the inner & outer walls of the linen closet. Water seeped under & on top of the hardwood floors. MA Restoration arrived within an hour to start remediation. The team brought in giant fans, drying machines, plastic walls to contain heat, removed wet wooden floor. Within a week or so it was determined there was no mold. After my insurance adjuster completed his appraisal of my heavily damaged unit, I hired MA Restoration to do the renovation work. I cannot say enough positive things about Steve Karas and his team. They are all craftsmen. They take pride in their work, they are no nonsense. They are polite, respectful, trustworthy, dependable. Always called before they arrived. Always on time to start the day. I know this because I met them every morning at 7:30. No radios, always neat, always cleaned up at the end of the day. Steve was always in contact with me regarding start dates of the renovation. He always checked with me to see if dates fit into my schedule. Steve was always available to take my phone calls or texts or to return them. He explained the renovation process step by step. Answered all my questions, no question was too dumb. The renovation was done in 2 parts. First, the bathroom. Steve had to acquire a building permit to do the renovation. Steve's team removed bathroom ceiling, celling fixtures, and linen closet walls. Old insulation was removed. Replaced with up-to-code fire wall insulation. Building inspector checked on the progress. Everything was replaced and painted. Building inspector signed off on bathroom renovation. Second project was much bigger: living and dining room, kitchen and foyer. I had about 800 ft of floating hardwood floor installed at "diagonally" throughout the 800ft of space. Lots of angles in condo which meant a lot of cutting. Another great job. Very efficient workers. John and Chris are both great workers. They arrived promptly and immediately started to relocate all my furniture to other areas of my condo. Very organized. Very careful with all of our furniture. With empty space they were able to remove all the wallpaper, and then remove about 800 ft of a floating hardwood floor. They very carefully removed all the quarter rounds. On another day, they moved my 3 kitchen appliances to another location. Nothing damaged, all very neatly done. All flooring & wallpaper removed. The painting crew did an outstanding job. Sanding and priming the walls. So smooth. They had to paint with 4 different colors. One color for ceiling, a second color for the crown molding, chair molding & baseboard, a third color for the upper wall, and a fourth color for the lower wall. Also had to paint the quarter rounds that John and Chris replaced. I had a dark brown window seat painted the same color as the trim. Doors had to be removed, primed, painted, and replaced. Excellent work. Cleaned up after themselves. John did a very professional job on the wooden fireplace surround. Used the same flooring material. All cutting of the boards was done outside the building. I did appreciate that fact. When all work was completed, Chris & John replaced all the furniture, appliances and area rugs. They neatly stacked the excess wood flooring. Steve and his crew are talented, efficient, thoughtful, don't take short cuts, use quality materials, dependable. I highly recommend them. read more

If I could give MA Restoration a sixth star I would. I cannot recommend them strongly enough to anybody dealing with the awful situation of water damage and mold. Brian from MA Restoration returned our call and scheduled an estimate visit quickly. He was very professional and thorough with his explanation of the process and timelines. The remediation team led by Manny was also top notch. They kept us up-to-date on progress, and were really thoughtful about entering our home during a world health pandemic. The results really speak for themselves. The remediated area looks brand new (and although I wouldn't) you could eat dinner off of the subfloor. MA Restoration came highly recommended to us from our plumber, and after this excellent experience, I can see why. read more

Our refrigerator leaked on a brand new hardwood floor. We had multiple contractors in to make repairs but only M.A. Restoration did the job right. The insurance company wanted to cut out a piece and go cheap. M.A. Restoration insisted that the floor be removed and then refinish the entire first floor. So they don't compromise on quality. Then they completed the job TWO WEEKS AHEAD OF SCHEDULE. They also had a cleaning crew come in when done. The quality of their work is fantastic. Bill the project manager visited the project regularly to make sure things were moving along and well done. He also communicated with me regularly and I always received a call before workers arrived. Such PROFESSIONALISM and QUALITY are difficult to find. They may not be the lowest price but their quality and attention to detail and customer service is above all others. I highly recommend them. read more

This company is incredible. Great communications, clean, dependable, professional. Yes, they had to remove the cabinets but that is what they are suppose to do to prevent mold and additional damage in the future. There is no way to know the extend of water damage without exploring the subsurface and no company of value would tell you otherwise. If you want it done right, if you do not want to worry about problems down the road, if you want as little disruption as possible from a professional and well managed team. M. A. Restoration is the best. Listen to someone that worked in construction for 40 years. read more

This guy is a rip off artist. I had some water spilt on my floor, 4 gallons from my toddler. I called MA restorations to see about drying it. He came looked at it and said there was nothing he could do, we would have to take out all our cabinets and remove the whole floor ( the floor is 6 months old ). Otherwise it will get moldy and stay warped. 4 days later the floor has gone back to normal and no warping or cupping at all. read more

Mark and his team cleaned up and demolished the damaged section of a residential building for me after a significant fire which damaged most of the building. His team was responsive, professional and easy to work with. Mark also handled the insurance adjusting and all interactions with the insurance company related to this fire. Mark was always a straight shooter both with me and with the insurance company. He advocated on my behalf with the insurance company in a transparent and collaborative way. Mark's help made this experience relatively quick and painless given the circumstances. I would recommend working M.A. Restoration to those who have significant insurance events which require substantial clean up. read more

Very disappointed. Worked a few days, get their down payment and gone for weeks job was not done by date told it would be completed. ..Over a month behind schedule. .. put in wrong tile and blame the tile shop... always some excuse or some else at fault... will never use again! read more

Mark Johnson and his crew did an amazing job on my ice dam issue at my house. I was limited for time since I was selling my home and he was able to get it all done in a very limited time. I can't tell you how much I appreciated the hard work, special detail and complete integrity of preserving our home for the new owners. That was critical to us. I could not be more pleased at the work performed and would not recommend anyone else for water damage and/or the restoration of a home. Call them for any of your water/ice damage issues! read more

We've had Mark do two projects for us in recent years and we are currently in the middle of a third. Mark does quality work and is very professional. I feel the pricing is very fair given the level of work that he does. You won't get fly by night pricing (and poor quality work) from Mark. I appreciate that he works so hard to keep projects running on schedule. We had him renovate the only bathroom in our house and it only took 5 days from demo to having a usable bathroom again. Highly recommend! read more

I had a pipe leak which caused extensive damage to my living room. I called M.A. Restoration and Mark came over to look at the damages within three hours. Mark is professional and very, very thorough. He met with the insurance adjuster the next day and made sure that all the damages were accounted for. I would recommend Mark and his company without any reservation. Michael from Westborough, MA read more

These guys have been my go to for years. Originally a cabinet maker, owner Mark Johnson crafted several built in media centers in our Weston home. He also built a few stand alone cabinets. He and his crew were the contractors on a gut rehab of our kitchen in 2008. Finished in precisely in the time frame quoted. After the disastrous winter of 2015 we had significant water damage. He worked seamlessly with our insurance adjustor and all work was done expertly within the time quoted. We had another water damage issue in 2016. Again - immediately responsive and on site the next day to assess and begin remediation. Most recently we had a one room painting job where he sent his subs. As I should have noted, these guys are CLEAN! Every job over the past 15 years - never any trash left or clean up required on my part. Highly recommend MARestoration read more